Principal Engineer, Field Process

Join ASM and accelerate your career in a dynamic environment where cutting-edge technology intersects with a collaborative culture.With over 55 years of pioneering advancements, ASM leads the way in innovation, contributing significantly to sectors like 5G, cloud computing, AI, and autonomous driving. Our diverse workforce of more than 4,500 ASMers from 70 n…

Join ASM: Where Innovation Meets Collaboration.For over 55 years, ASM has been a leader in technological advancements, consistently pushing the envelope of what's possible in the semiconductor industry. With a diverse workforce of more than 4,500 professionals from 70 different nationalities, our cutting-edge semiconductor technologies are integral to key trends such as 5G, cloud computing, AI, and autonomous driving. We pride ourselves not only on our technological prowess but also on our commitment to diversity, inclusion, and sustainability, ensuring we make a positive impact on the world. Our development programs are designed to foster your growth, shape your future, and drive innovation.Role OverviewAs a Senior Field Process Engineer, you will take on a pivotal role as a technical leader, focusing on advanced process optimization and integration for ASM’s semiconductor manufacturing clients. Your expertise will be instrumental in enhancing customer satisfaction, product performance, and driving internal technology advancements. This position is crucial for forging strategic relationships with key accounts and nurturing the next generation of engineering talent.Key ResponsibilitiesLead the development and deployment of state-of-the-art thin-film deposition process solutions.Serve as the technical lead for complex customer projects, ensuring timely delivery and exceptional satisfaction.Manage external field escalations and quality investigations, documenting and sharing lessons learned.Analyze intricate data sets to formulate actionable plans that guarantee successful outcomes.Maintain performance scorecards for managed applications, identify gaps, and execute closure plans.Independently oversee process and hardware development, device integration, continuous improvement, and troubleshooting to meet product specifications.Comprehend customer integration strategies across various applications and pinpoint new business opportunities for ASM.Collaborate with senior engineers and clients to synchronize technology roadmaps, process flows, and critical strategic points.Proactively address technical challenges and devise solutions to bolster ASM’s competitive standing.Engage with clients to outline process and integration requirements.Create and deliver technical documentation, reports, and presentations to customer leadership and internal teams.Mentor and guide junior engineers to enhance their skills and knowledge.

Join ASM and experience a dynamic career where innovative technology meets a collaborative culture.With over 55 years of leadership in the semiconductor industry, ASM is at the forefront of technological advancements, driving progress in areas such as 5G, cloud computing, artificial intelligence, and autonomous vehicles. Our diverse workforce, comprised of over 4,500 employees from 70 different nationalities, is committed to making a positive impact through diversity, inclusion, and sustainability. Our development programs are designed to nurture your growth, enabling you to push the boundaries of innovation and unlock your potential.About the RoleAs a Senior Field Process Engineer, you will take on the role of a technical leader, focusing on advanced process optimization and integration for our semiconductor manufacturing clients. Your expertise will play a crucial role in enhancing customer satisfaction and product performance while also guiding the internal technology development. This position is essential for strengthening ASM's strategic relationships with key accounts and mentoring emerging engineering talent.Your ResponsibilitiesDevelop and implement advanced thin-film deposition process solutions.Lead complex customer projects, ensuring timely delivery and high levels of satisfaction.Manage external field escalations and quality investigations, documenting and sharing lessons learned.Analyze intricate data sets to formulate actionable plans for successful outcomes.Oversee scorecards for managed applications, identifying gaps and executing closure plans.Independently handle process and hardware development, device integration, continuous improvement, and troubleshooting to meet product specifications.Comprehend customer integration strategies across various applications and pinpoint new business opportunities for ASM.Collaborate with senior engineers and clients to align technology roadmaps, process flows, and strategic inflection points.Proactively address technical challenges and develop solutions to enhance ASM's market positioning.Work alongside clients to define process and integration requirements.Prepare and present technical documentation, reports, and presentations to customer leadership and internal teams.Mentor and guide junior engineers.

Embark on a transformative career with ASM, where pioneering technology converges with a supportive culture.For over 55 years, ASM has been at the forefront of innovation, driving advancements in semiconductor technology. With a diverse team of over 4,500 professionals from 70 nationalities, our skilled workforce is integral to the evolution of cutting-edge trends such as 5G, cloud computing, AI, and autonomous driving. Beyond technology, we prioritize diversity, inclusion, and sustainability, aiming to make a meaningful difference in the world. Our development programs are designed to support your career growth, pushing the boundaries of innovation to unlock your potential. Mission of the RoleAs a Field Process Engineer at ASM, leverage your academic background to fuel real-world innovations. Collaborate directly with customers to enhance thin-film deposition processes that are pivotal to the future of semiconductor technology. Join a dynamic team dedicated to enhancing performance, precision, and customer satisfaction.ResponsibilitiesConduct process engineering research, development, and evaluations aligned with ASM’s business objectives.Offer technical support during tool installations, repairs, operations, and calibrations.Develop and optimize process recipes in partnership with hardware engineering to achieve customer performance goals.Analyze complex datasets to identify challenges, devise solutions, and provide actionable recommendations.Collaborate with customers to enhance tool performance and fulfill integration requirements.Create and deliver technical documents, reports, and presentations for both internal and customer audiences.

Join ASM and embark on a journey where innovative technology meets a collaborative workplace.With over 55 years of leading advancements in technology, ASM has positioned itself at the forefront of innovation. Our diverse team of over 4,500 professionals from 70 nationalities is driving breakthroughs in areas like 5G, cloud computing, artificial intelligence, and autonomous driving. We are not just a tech company; we are committed to diversity, inclusion, and sustainability while making a positive impact on the world. Our development programs empower you to grow, innovate, and realize your potential.Your MissionAs a Senior Field Service Engineer (FSE) at ASM, you will play a pivotal role in our customer operations. This position offers you hands-on experience with cutting-edge semiconductor technology and allows you to ensure that our equipment performs optimally, contributing significantly to our clients’ success. Join our dynamic team and enhance your technical skills in a fast-paced, innovative environment.ResponsibilitiesInstall and configure ASM semiconductor equipment at customer locations.Troubleshoot and resolve technical challenges.Perform preventive maintenance and basic performance checks on tools.Engage in structured training on ASM system operations and customer support.Document service activities and provide updates to internal teams.Adhere to cleanroom protocols and safety regulations.

Launch your career with ASM, where cutting-edge technology meets a collaborative culture.For over 55 years, ASM has led the way in innovation and technological advancements. With a diverse team of over 4,500 professionals from 70 nationalities, we are at the forefront of shaping trends in 5G, cloud computing, AI, and autonomous driving. We are committed to diversity, inclusion, and sustainability, striving to make a positive impact on the world. Our development programs are designed to support your growth, enhance your future, and push the boundaries of innovation. Mission of the RoleAs a Field Software Engineer II at ASM in our Sales & Service function based in Korea, you will become a trusted technical expert responsible for the installation, maintenance, and optimization of ASM's advanced semiconductor equipment. Through structured onboarding and mentorship, you will ensure our tools perform at the highest standards and gain hands-on experience in a dynamic, customer-facing environment. Key ResponsibilitiesAssist Software Design Engineers in the development, testing, deployment, maintenance, and enhancement of software for semiconductor manufacturing equipment.Triage mechanical, electrical, and software issues.Manage escalation calls with the software team and customers at the local level.Collaborate with the QA/Support team to document and replicate bugs for regression testing.Engage with customers to create accurate specifications for features, assist in bug fixing, and develop minor features where feasible.Investigate and troubleshoot internal and external inquiries, providing problem analysis and solutions.Contribute to system design teams.Act as the customer's representative, aligning on priorities.Assist customers in upgrading tools to the latest software version and facilitate qualification.Troubleshoot complex microprocessor-controlled electromechanical systems.Providing tool-down repair support in complex situations and collaborating in cross-functional teams to develop and present action plans for issue resolution.