Senior Key Account Manager - Talent Pool

Join Delivery Hero as a Senior Key Account Manager where you will play a pivotal role in managing and nurturing key client relationships. We are looking for an experienced professional who thrives in a fast-paced environment and is committed to delivering exceptional service to our partners.

Join our dynamic team as a NOC Engineer (Network Operations Center Engineer) at prime-system, where you will play a pivotal role in ensuring a stable and secure IT environment for our clients. In this critical position, you will proactively address and resolve potential issues, ensuring optimal network performance while performing routine maintenance on network devices. Your ability to adhere to best practices, anticipate challenges, and effectively manage high-pressure situations will be essential in delivering exceptional customer service. Key Responsibilities: · Utilize scripting and automation tools to enhance processes and minimize the time spent on troubleshooting issues.· Design and implement automation solutions aimed at reducing failure rates and the need for engineer intervention in ticket resolution.· Create innovative tools that empower engineers to address issues more efficiently and swiftly.· Develop self-service solutions for clients to independently manage common problems.· Draft proformas for each automation initiative to evaluate potential time or cost savings, work completion timelines, and the anticipated return on investment (ROI).· Securely maintain a repository of scripts.· Generate regular progress reports on automation initiatives.· Create customized reports for the NOC and Service Desk using tools such as Power BI and BrightGauge.· Automate patch management for Windows, third-party applications, and Mac systems using tools like Kaseya VSA, Addigy, and Intune.· Oversee and update the RMM platform, Kaseya, along with the analytics platform, BrightGauge.· Provide automated reports on patch statuses and endpoint compliance.· Collaborate with other IT teams to ensure smooth integration of automation solutions with existing systems and workflows.· Maintain comprehensive documentation of automation scripts, tools, and procedures.· Offer technical support and guidance to clients and colleagues regarding automation strategies and best practices.

Job OverviewJoin Translation Empire PK as a Junior AI Engineer and play a pivotal role in advancing our AI-driven applications. We are looking for a proactive individual who possesses a foundational understanding of artificial intelligence and machine learning, eager to make a tangible impact in innovative projects.Key Responsibilities: Contribute to the design, testing, and deployment of robust AI/ML models. Engage in data preprocessing and conduct exploratory data analysis. Assist colleagues in evaluating and fine-tuning models. Work collaboratively with cross-functional teams to integrate AI functionalities. Maintain comprehensive documentation for code, processes, and experimental results.

Job OverviewJoin Translation Empire PK as an innovative AI Engineer, where you will play a pivotal role in designing and implementing cutting-edge machine learning models that propel our business forward. The ideal candidate will be tasked with developing, deploying, and monitoring AI systems across a range of exciting projects.Key Responsibilities: Design and develop robust machine learning models tailored for our business needs. Deploy AI solutions into production environments ensuring scalability and efficiency. Conduct thorough data analysis and optimize models for enhanced performance. Collaborate closely with engineering and product teams to align AI initiatives with business goals. Continuously monitor and maintain model performance, updating systems based on new data insights.

Job OverviewJoin Translation Empire PK as an NLP Engineer, where you'll have the opportunity to create advanced language models and intelligent systems that can comprehend and generate human language. Your primary focus will be on innovative tasks such as text classification, sentiment analysis, and developing question-answering systems.Key Responsibilities: Design, develop, and optimize NLP models utilizing transformers. Conduct text preprocessing, feature extraction, and execute sentiment analysis. Build and implement chatbots and information retrieval systems. Keep abreast of the latest advancements in NLP research. Collaborate with cross-functional teams to enhance language-based AI features.

Job Title: Senior Service Assurance Specialist (T3)Company Location: RemoteJob Summary:Join our dynamic remote team at AireSpring as a highly skilled Senior Service Assurance Specialist (T3). This pivotal role combines extensive technical acumen with a focus on service assurance, aimed at diagnosing, resolving, and preventing intricate telecom issues encompassing data, voice, and cloud services. The selected candidate will oversee escalations, guarantee network stability, and provide expert guidance to both internal teams and customers. A strong dedication to compliance, customer satisfaction, operational excellence, and continuous enhancement is vital.Key Responsibilities:Act as the primary escalation point for advanced telecom and network issues, ensuring swift resolution of service-impacting incidents.Design, configure, and administer advanced routing and switching protocols (BGP, EIGRP, OSPF, RSTP, HSRP, VRRP, GLBP), with a solid understanding of MPLS design.Monitor and maintain the stability, resiliency, and performance of core network infrastructure, including BGP peerings and internet connections.Install, configure, and support Customer Premise Equipment (CPE) such as routers, switches, and firewalls for VoIP, DNS, and data services.Diagnose and rectify complex outages, including hardware failures, circuit issues, configuration errors, and software problems.Optimize Quality of Service (QoS) for hosted and managed telecom services.Provide advanced technical support for Tier 1 and Tier 2 teams, mentoring staff and refining escalation procedures.Develop and uphold comprehensive infrastructure and troubleshooting documentation.Collaborate with vendors, customers, and internal teams to ensure seamless service delivery and prompt issue resolution.Lead the design, testing, and implementation of new infrastructure projects.Ensure compliance with SOC2 protocols, safeguarding security, availability, and confidentiality standards.Contribute to the evolution of operational processes, tools, and best practices to boost service assurance.Commit to learning and supporting proprietary applications.Fulfill additional responsibilities as assigned by management.

Job DescriptionJoin Translation Empire PK as a Computer Vision Engineer, where you will spearhead the development and implementation of innovative computer vision systems and models. Your role will involve tackling real-world challenges through projects focused on image recognition, object detection, and video analysis.Key Responsibilities: Design and develop advanced computer vision algorithms. Train models for object detection, segmentation, and classification. Utilize image and video datasets to enhance model performance. Optimize inference pipelines for real-time applications. Collaborate effectively with AI and software engineering teams to deliver high-quality solutions.

Job Description Join Translation Empire PK as a Machine Learning Engineer and play a pivotal role in creating innovative, scalable machine learning models that address real-world challenges. You will engage with a variety of datasets to construct predictive models and facilitate ongoing enhancements in our AI workflows.Key Responsibilities: Design, train, and rigorously validate machine learning models. Process and cleanse extensive datasets to ensure quality training data. Automate model pipelines and facilitate deployment for efficiency. Continuously monitor and retrain models to optimize performance. Collaborate with team members on cutting-edge research and development projects.

Role overview Securiti.ai, a part of Veeam Software, seeks a Lead Backend Developer to join the team in Islamabad. This position plays a central role in shaping backend architecture and setting technical direction for both new and existing systems. What you will do Design and build scalable backend systems that support business needs Maintain strong backend performance and ensure responsive interactions with frontend applications Collaborate with teams from different functions to define and deliver new features Establish and promote development best practices and effective processes Mentor junior developers and foster a culture that values quality and ongoing improvement Location This role is based in Islamabad, Pakistan.

Job DescriptionWe are seeking a highly skilled and detail-oriented Manual QA Manager with over 15 years of experience in quality assurance to spearhead our QA initiatives. The successful candidate will be tasked with leading and mentoring QA teams, formulating and executing detailed test strategies, ensuring compliance with QA best practices, and fostering a culture of continuous improvement in software quality. This leadership position demands a robust technical background, exceptional problem-solving abilities, and a proactive approach to quality management throughout all phases of the Software Development Life Cycle (SDLC).Key Responsibilities: Leadership & Management: Lead, mentor, and manage a team of manual QA engineers to ensure high performance and encourage professional development. Define clear roles, responsibilities, and expectations for the QA team. Create a collaborative environment that promotes innovation and accountability. Quality Assurance Strategy: Develop and implement thorough test strategies, plans, and test cases to guarantee software quality across all projects. Define and track QA metrics (such as defect densities and open defect counts) to assess product quality. Establish and uphold QA best practices and processes. Test Execution: Oversee and actively engage in functional, regression, integration, system, and user acceptance testing (UAT). Ensure timely identification, documentation, and resolution of software defects. Collaborate with cross-functional teams (including developers and product managers) to clarify requirements and address issues. Process Improvement: Identify opportunities for enhancing the QA process and implement changes to boost efficiency and accuracy. Stay informed about the latest trends and technologies in quality assurance and suggest tools and practices for integration. Stakeholder Collaboration: Work closely with development and product management teams to align QA efforts with business objectives. Communicate clearly and concisely with stakeholders regarding testing progress, challenges, and quality metrics. Compliance and Standards: Ensure software testing processes adhere to relevant industry standards and regulatory requirements. Maintain comprehensive documentation for all QA processes and outcomes.

Join our dynamic team at Translation Empire as a Technical Writer, where your expertise will play a crucial role in producing high-quality documentation that enhances the usability and success of our software products. Collaborate with a talented group of tech writers, developers, quality engineers, product managers, and usability experts to create user-friendly materials that will aid users in navigating our applications effectively.Key Responsibilities:Engage with internal stakeholders to gain comprehensive knowledge of our products and their documentation needs.Deliver high-quality documentation that adheres to relevant standards and is tailored to its audience.Create clear and concise user interface text, online help resources, and developer guides.Develop tutorials to assist end-users in utilizing various applications.Evaluate existing and potential content, with a focus on reuse and single-sourcing opportunities.Establish and maintain a robust information architecture.

Thoroughly test all buttons, pages, features, and tools on our platform to ensure optimal functionality and quality.Develop and execute comprehensive test plans, test cases, and test scripts.Utilize MS Excel or Google Sheets to meticulously document every step taken to reach results and highlight significant findings.Identify, document, and report any issues, bugs, or problems that could adversely affect user experience.Analyze UI/UX by reviewing prototype designs using Adobe XD.Maintain clear communication with team members and stakeholders to provide timely updates on testing progress and findings.

Job SummaryAs a Solutions Architect, you will translate business requirements into software designs, serving as a blueprint for our implementation team. Your oversight will ensure that the implementation team adheres to the design and delivers the project according to the agreed specifications.Duties and Responsibilities Engage in presales, user experience design, sprints, development, and project delivery phases while reviewing overall project proposals. Provide critical insights and technical reviews during user experience design, particularly on wireframes. Before development begins, create essential artifacts to guide the team effectively. Deliver comprehensive Solutions Design Documents for the development team. Monitor adherence to designs during development, documenting any necessary changes. Review outputs from the development team to ensure quality and compliance with designs. Facilitate training for developers and act as the primary technical resource for stakeholders and the team.

Job Overview: Join our dynamic team at Translation Empire as a Junior Back-End Developer specializing in .NET technologies. We are on the lookout for a passionate developer who is eager to contribute to designing and maintaining robust backend solutions that drive our applications and enhance business operations.Key Responsibilities:Develop, maintain, and enhance backend services utilizing .NET technologies such as C#, .NET Core, and ASP.NET.Design and implement RESTful APIs to facilitate communication between frontend applications and third-party services.Collaborate with cross-functional teams including frontend developers, product managers, and designers to deliver integrated solutions.Produce clean, maintainable, and well-documented code adhering to industry best practices.Enhance application performance, scalability, and security.Implement database solutions using SQL Server or other relational databases.Conduct unit testing, debugging, and troubleshooting to ensure system reliability.Stay informed about emerging technologies and best practices in backend development.

We are seeking a dedicated Client Communication Specialist to join our dynamic software house in Islamabad. In this pivotal role, you will contribute significantly to our business growth and success.Your main responsibilities will include:New Business Acquisition: Identify potential clients and market segments through platforms like LinkedIn, AngelList, Apollo, Crunchbase, and Upwork, focusing on projects valued between $10,000 and $25,000+.Conduct market research to analyze customer needs, trends, and competitor activities.Build a robust sales pipeline by qualifying leads and engaging in effective sales strategies.Client Relationship Management: Develop and maintain strong relationships with existing international clients, understanding their needs and identifying opportunities for upselling or cross-selling.Act as a trusted advisor to clients, providing insights and solutions to their business challenges.Regularly communicate with clients to ensure satisfaction and proactively seek feedback.Proposal Development and Negotiation: Create and present persuasive sales proposals, document project specifications, and collaborate with technical teams to develop tailored software solutions.Negotiate contract terms and conditions to secure profitable deals.

The Senior Revenue Accounting Specialist at Pakistan Mobile Communication Limited (PMCL) is based in Islamabad and plays a key part in managing revenue transactions for the company’s telecommunications operations. This position sits within the Revenue Accounting team and reports to the Stream Head of Revenue Accounting, collaborating closely with a group of five professionals. Role overview This specialist role focuses on the accurate recording and management of revenue streams, ensuring all processes comply with accounting standards and internal controls. The work involves regular interaction with internal teams, preparation of reports for both internal and external stakeholders, and a strong emphasis on compliance and process improvement. Main responsibilities Develop in-depth knowledge of telecom revenue streams, including Site Sharing, Interconnect, Roaming, and Fixed Line. Record monthly revenues using Oracle and maintain comprehensive schedules for each revenue stream. Coordinate with internal teams to gather data for monthly revenue recognition. Analyze new accounting standards and regulations, ensuring treatments align with stakeholder expectations. Manage month-end closing activities for revenue and contribute to monthly, quarterly, and annual reporting packs. Identify and lead process improvement initiatives to enhance efficiency. Ensure compliance with SOX controls, including thorough documentation and reporting. Prepare audit schedules and support auditors during reviews. Respond to stakeholder queries in a timely manner. Extract and report ad-hoc information as requested by various departments. Meet established service level agreements (SLAs) and key performance indicators (KPIs). Prepare revenue dashboard reports for senior management, including variance analysis between budget, forecast, and actuals. Position details Location: Islamabad, Islamabad Capital Territory, Pakistan Grade Level: L1/L2 Application deadline: 30th April 2026

Job Title: Senior Financial Planning & Analysis AnalystWorking Hours: 8 AM-5 PM EST (Onsite)Location: Lahore / IslamabadPosition Overview:We are actively seeking a qualified Senior Financial Analyst with 7 to 8 years of solid experience in financial planning, budgeting, forecasting, and analytics-driven decision support. The successful candidate will possess exceptional analytical skills, strong business insights, and the capability to convert intricate financial data into actionable insights for executive teams.Key Responsibilities:Oversee the budgeting, forecasting, and financial planning processes, ensuring precision and alignment with corporate objectives.Perform variance and trend analysis, as well as financial modeling to facilitate informed strategic decisions.Develop and present management reports, dashboards, and financial insights to senior leadership.Assess financial performance by monitoring KPIs and pinpointing areas for enhancement.Assist with investment strategies through ROI analysis, cost-benefit assessments, and scenario modeling.Collaborate with diverse teams (Operations, Sales, HR, etc.) to synchronize financial plans with the organization's strategy.Guarantee the accuracy and compliance of financial data, facilitating audits when necessary.Propose process improvements to boost efficiency and reporting standards.

Position: Senior Expert in B2G Reporting & AnalysisLocation: Islamabad, Islamabad Capital Territory, PakistanGrade Level: L2Application Deadline: 29th April 2026 Role overview This Senior Expert position at JazzCash sits within the Public Sector Partnerships division and focuses on B2G (business-to-government) reporting and analysis. The role supports public finance digitization and helps develop financial solutions for government and INGO partners. Reporting directly to the Manager of B2G Solutions, Reporting & Growth, this role blends technical reporting, operational oversight, and strategic communication to advance digital financial services for the public sector. Reporting & analytics Design, manage, and automate daily dashboards and reports to track KPIs such as revenue, transaction volumes, and partner performance across products and regions. Produce detailed monthly closing reports for both internal teams and external partners, supporting trend analysis at the partner and product levels. Prepare quarterly, semi-annual, and annual performance reports to inform strategic and executive decision making. Analyze individual partner performance to support proactive account management. Automate reporting workflows so public sector partners receive timely insights. Operations management Oversee daily backend operations for the B2G portfolio, including reconciliation, complaint management, and coordination with Product, Technology, Pricing, and Compliance teams. Serve as the primary contact with Mobilink Microfinance Bank Ltd. (MMBL) for backend integration, field operations, and partner support. Develop and implement SOPs to manage operations efficiently, maintain compliance with SLAs, and resolve issues quickly. Lead automation of operational processes, including alert systems for deadline breaches and escalation procedures for unresolved matters. Executive presentations & strategic communication Create and deliver presentation materials for internal reviews, Executive Leadership Team meetings, and partner engagements. Share performance summaries, strategic updates, and regulatory developments with JazzCash leadership and public sector stakeholders.

Grade: L2 Location: Islamabad, Islamabad Capital Territory, Pakistan Application Deadline: April 26, 2026 Role overview Pakistan Mobile Communication Limited (PMCL) is hiring a Senior Application & Product Security Expert to lead secure design, development, and deployment of digital products. This position centers on embedding security practices across the Software Development Lifecycle (SDLC), safeguarding APIs and microservices, and defending products against new cyber threats. The role reports to the Stream Head of Cyber Security and collaborates with a team of 11 specialists. Key responsibilities include identifying vulnerabilities in software applications, conducting detailed security analyses, and implementing effective security controls for applications and products. Main responsibilities Define and lead the Application Security (AppSec) strategy for all product lines. Establish and oversee secure SDLC (SSDLC) frameworks. Develop policies, standards, and secure coding guidelines. Align AppSec initiatives with enterprise risk management and business objectives. Conduct threat modeling for applications and platforms using STRIDE, attack trees, and similar methods. Review and validate secure architectures for: Web and mobile applications APIs and microservices Cloud-native platforms Promote compliance with OWASP standards including Top 10, ASVS, and API Top 10. Integrate security into CI/CD pipelines using SAST, DAST, SCA, and IAST techniques. Automate security testing and enforce security policies. Work closely with DevOps teams to embed security early in the development process (shift-left approach). Set up security gates and release criteria for software deployments. Protect externally facing products and services. Implement API security controls with a focus on: Authentication (OAuth2, JWT) Rate limiting and bot protection Defend against threats such as: Injection attacks Broken authentication Business logic abuses Ensure security for Android and iOS applications, including: Reverse engineering protection Runtime protection (RASP)

Grade Level: L2Location: IslamabadAbout the Role:As an Expert IT Enterprise Systems Specialist, you will play a pivotal role in shaping the roadmap and delivery strategies for our email services, both on-premises and cloud-based. You will manage Microsoft's Active Directory and Windows systems across our enterprise's multi-domain environment, ensuring seamless integration with identity management solutions. Your responsibilities will also include ensuring compliance with Service Level Agreements (SLAs) and executing daily operational routines.Key Responsibilities:Oversee daily operations, planning, upgrading, and supporting Microsoft Active Directory, DHCP, DNS, and Exchange servers to ensure efficient business continuity.Manage Office365 cloud operations, including active directory synchronization and enterprise mobility services.Possess a deep understanding of Office365 subscription and Microsoft Licensing Program.Handle all aspects of email account management for both on-premises and Office365 mailboxes, along with SharePoint and Instant Messaging.Ensure timely patch management for servers and laptops in line with Information Security Governance guidelines.Align operational goals with departmental strategies and deliver on agreed SLAs and KPIs with stakeholders.Identify and implement process improvement initiatives, collaborating with process owners, service delivery, and operations managers.Engage in daily tasks related to Office365 products, including EMS, Intune, Cloud App Security, and PowerShell scripting.Facilitate smooth operational activities for Exchange, SharePoint, OneDrive, and Teams.Monitor Microsoft alerts actively and take necessary actions.Preferred knowledge of cloud service hosting with Amazon and Azure.Manage existing domain registrations and ensure timely renewals.Experience in handling enterprise mobility operations (work from anywhere, any device, any time).Understand IT Helpdesk processes and tools.Collaborate with relevant stakeholders including suppliers, BSS-IT, IP Network, IT ServiceDesk, and Information Security operations.Focus on end-user data protection, data leakage prevention, enterprise mobility, and advanced anti-malware protection.