Technical Support Specialist (Service Desk) Level 2

We are seeking a skilled Technical Support Specialist to provide Level 2 support to administrative, teaching, and academic staff at Universidad San Ignacio de Loyola in Lima. This role involves direct user assistance on campus, troubleshooting issues, and ensuring a smooth operational flow.

About the Role inetum2 is looking for a Service Desk Support Technician N2 in Lima. This position focuses on delivering technical support to clients and keeping the service desk running smoothly. What You Will Do Troubleshoot and resolve complex technical issues for clients Provide guidance and support to junior service desk staff Help maintain efficient and effective service desk operations What Matters Here Strong technical troubleshooting skills Ability to communicate clearly with clients and team members Commitment to high customer satisfaction

Join our dynamic team as a Technical Applications Specialist at inetum2, where you will play an integral role in optimizing our application solutions. In this position, you will collaborate with cross-functional teams to enhance technical processes, troubleshoot issues, and ensure seamless application performance. Your expertise will be key in implementing innovative solutions that meet our clients' needs.

Join us at gsbsolutions1 as a Desktop Support Technician, where you'll be instrumental in providing comprehensive hardware and software support to our employees, including new hires. This role is crucial for ensuring that all technology needs are met efficiently, enabling our teams to perform at their best.As a Desktop Support Technician, your responsibilities will include delivering weekly reports, managing inventory, and assisting with various administrative tasks. You will also be expected to provide exceptional customer service to a diverse range of users, demonstrating professionalism and a commitment to excellence.Your ability to adapt swiftly to changes and learn in a dynamic environment will be key. The role may require occasional travel between offices, covering distances of up to 150 miles.

We are seeking a dedicated and skilled Desktop Support Technician to join our team in Lima, Peru. In this vital role, you will provide comprehensive hardware and software support to our employees and facilitate the onboarding process for new hires. Your responsibilities will also include assisting in weekly reporting, managing inventory, and performing various administrative tasks as required.We are looking for an individual who excels in delivering exceptional customer service to a diverse user base, demonstrating professionalism and commitment. The ideal candidate should be adaptable to change and possess the ability to learn quickly in a fast-paced environment. Travel between offices may be required, covering distances up to 150 miles.

We are seeking a highly skilled Senior IT Support Manager to join our dynamic team at inetum2. In this pivotal role, you will be responsible for overseeing and enhancing our IT support services, ensuring that our technical infrastructure runs smoothly and efficiently. You will lead a team of IT professionals, manage support processes, and collaborate with various departments to implement effective solutions that drive productivity and enhance user experience.

Join inetum2 as a Data Technical Custodian, where you will play a pivotal role in managing and safeguarding our clients' data assets. Your expertise will ensure the integrity and accessibility of crucial information, driving data-driven decision-making and enhancing operational efficiency.

Join Credicorp Capital and transform challenges into opportunities as our next Technical Tribe Leader within the Technology Team.Mission:Ensure the technical strategy, integrity, consistency, and compliance with standards (technology, security, and data) within the transformed unit, while defining and evolving the architecture of digital products developed within the unit.Main Responsibilities:Define and maintain the technical vision and roadmap of platforms aligned with the Tribe/CoE strategy.Align the technical evolution of platforms with the organizational architecture.Operationally manage technological assets and risks.Participate in the creation and evolution of solutions.Reinforce technical standards (technology, data, and security).Lead the support for critical incidents and operational stability.Application Requirements:Bachelor's degree in Systems Engineering, Computer Science, Information Technology, or related fields.Master's degree in similar areas is desirable.Over 6 years of experience in implementing IT solutions.Experience leading technical teams in Architecture, Development, Testing, Infrastructure, and/or medium to large IT projects.Fluent technical English / negotiation techniques are desirable.Other Skills or Knowledge:Knowledge of IT and Data technologies (cloud, APIs, client-server, DevSecOps, Big Data, BI, etc.).Financial management in IT / Cybersecurity and risks.Agile software development (XP, Scrum, SAFe, etc.).COBIT, ITIL, software engineering frameworks.Experience with IT architecture methodologies (e.g., TOGAF, Zachman, etc.).Experience in applying digital architecture models (web/app/cloud) and application integration.Solid knowledge of Azure at an intermediate/advanced level focused on Data.This opportunity is also available for individuals with disabilities.

Credicorp Capital invites you to transform challenges into opportunities and become our next Technical Data Lead for the Center of Excellence in Data and Analytics, located in Lima, Peru.Mission:You will be accountable for the technical execution of data projects, encompassing everything from requirements analysis to the design of data models and transformations. You will lead engineering teams, ensuring adherence to standards and best practices for the successful delivery of every initiative.Key Responsibilities:Encourage the adoption of guidelines, technologies, and standards for Data and Analytics solutions.Design and develop ETL/ELT processes for both structured and unstructured data.Implement scalable and reliable data processes following best development practices.Engage in planning and executing solutions throughout the data project lifecycle.Monitor project task progress, identifying risks and areas for improvement.Select and train data engineers based on business needs.Manage the data engineering team and the relationship with suppliers within the operational model.Qualifications:University degree in Computer Engineering, Systems Engineering, or Computer Science.At least 1 year of experience in cloud data integration development, specifically with Azure and DataBricks.A minimum of 2 years as a technical lead in Data projects.Over 3 years of experience with various relational databases (PostgreSQL, MySQL, Oracle, SQL), analytical databases (Redshift, BigQuery), NoSQL databases (MongoDB, Redis), and different file formats (Avro, Parquet).Proven experience in data modeling.Relevant courses or diplomas in Data and Analytics.Familiarity with Scrum Master or Agile Practices (desirable).Knowledge of Data Vault 2.0 (desirable).Intermediate proficiency in PySpark, Python, R, or Scala.Understanding of CI/CD / Data Ops best practices.Experience with automated testing best practices.Knowledge of best practices and experience in tuning and optimizing processes.Awareness of development standards and practices.Other Skills:Analytical skills for problem-solving.Design of complex data integration solutions.Effective communication skills (clear, simple, and efficient).Planning capabilities.Desirable experience in...

Join our dynamic team as a Technical Sales Representative specializing in Material Characterization. In this role, you will be responsible for driving sales and promoting our innovative products to clients in various sectors. Your expertise will help customers understand the value of our state-of-the-art solutions in enhancing their operations.We are looking for a passionate individual who thrives in a fast-paced environment and has a proven track record in technical sales. If you are ready to make a significant impact and help us expand our market presence, we want to hear from you!

Join inetum2 as a Help Desk Supervisor in Lima! We are seeking an enthusiastic and skilled leader to oversee our help desk operations. In this role, you will manage a team of support specialists, ensuring timely resolution of technical issues and providing exceptional customer service. Your leadership will be key to maintaining high satisfaction levels among our users.

Join our innovative team at Anton Paar as a Technical Sales Representative specializing in Materials Characterization. You will play a crucial role in promoting our advanced analytical instruments to a diverse client base. Your expertise will help clients understand the unique capabilities of our products, enabling them to make informed decisions that enhance their operations.

CookUnity is looking for a Supply Chain Operations Support Specialist to join the team in either Buenos Aires, Argentina or Lima, Peru. This position plays a key part in making sure supply chain activities run efficiently each day. Role overview The Supply Chain Operations Support Specialist works with teams across the company to help improve processes and support daily supply chain operations. The goal is to keep goods and services moving without delays, contributing to better efficiency and consistent customer satisfaction. Collaboration This role involves regular communication with colleagues in different departments. By working together, the team addresses challenges and finds ways to streamline supply chain activities. Location This position is open to candidates based in Buenos Aires, Argentina or Lima, Peru.

Oddin.gg is the premier provider of B2B esports betting solutions globally, offering a comprehensive ecosystem for bookmakers. Our partners gain the ability to engage a new generation of bettors, enhance betting volumes continuously, and boost sportsbook profitability.We specialize in esports titles such as Dota2, League of Legends, Counter-Strike 2, and their traditional sports counterparts like EA FC 24 (soccer), NBA 2K (basketball), Cricket 22, among others. Utilizing extensive data, we develop and refine mathematical models to accurately forecast match odds.With a robust team of over 300 professionals located across the Czech Republic, Europe, Asia, and LATAM, Oddin.gg is rapidly expanding and seeking a Customer Success Engineer.Your Role:Become a part of our dynamic international Customer Success team, interfacing directly with the IT and operational teams of our customers while maintaining constant collaboration with our internal departments. As a Customer Success Engineer, your responsibilities will include integrating Oddin.gg services into client platforms, offering technical support and guidance, and ensuring operational coordination between clients and Oddin.gg.Who You Are:- You will integrate and support Oddin.gg digital products (data feeds, APIs, and turnkey solutions) within customer platforms, adhering to established protocols.- You will collaborate closely with customer IT departments and our product and development teams to ensure seamless integration.

Bosch Group is hiring a Sales Promoter for Lima Norte. This position plays a key role in supporting sales activities across both traditional and multiple channels in the area. The main focus is on strengthening customer relationships, increasing product visibility, and reinforcing loyalty to the Bosch brand in the local market. Main responsibilities Promote Bosch products to customers throughout Lima Norte Engage with clients using a variety of sales channels Provide attentive customer service to help drive repeat business Contribute to brand recognition and customer satisfaction Location The role is based in Lima Norte.

Role overview TOMRA is looking for a Field Service Engineer to support customers in Lima. This role focuses on troubleshooting, maintaining, and repairing TOMRA’s sorting and recycling equipment at client sites. What you will do Diagnose and resolve technical issues with sorting and recycling machinery Perform routine maintenance to keep equipment running smoothly Carry out repairs as needed, both scheduled and emergency Work directly with clients to address concerns and answer questions Help ensure equipment delivers reliable performance and meets client expectations Location This position is based in Lima.

Become a vital member of a mission-driven team aimed at improving patient care and optimizing insurance processes. As a Bilingual Healthcare & Insurance Support Specialist, your role will be pivotal in connecting clinical providers with patients, as well as aiding insurance agencies in managing essential documentation. You will engage in high-priority outreach, oversee policy renewals, and manage certificates for our insurance clients. This position calls for a unique combination of empathy, confidence, and meticulous attention to detail. If you possess a background in healthcare or insurance administration and are eager to utilize your bilingual abilities within a professional, remote-ready setting, we invite you to apply.

Role Overview TOMRA is hiring a Field Service Engineer in Lima. This role focuses on supporting clients directly in the field by maintaining, repairing, and troubleshooting TOMRA equipment. The goal: keep systems running smoothly and customers satisfied. What You Will Do Diagnose and resolve technical issues on-site Perform regular maintenance to ensure equipment reliability Repair systems as needed to minimize downtime Work with the TOMRA team to address client needs and deliver solutions Who Succeeds in This Role Enjoys hands-on technical work Communicates clearly with clients and colleagues Values sustainable technology and practical problem-solving

Estamos en búsqueda de un Field Service Engineer altamente motivado, encargado de llevar a cabo la instalación, el mantenimiento y el soporte técnico de nuestros equipos para asegurar un rendimiento óptimo y la satisfacción de nuestros clientes.Entre tus responsabilidades principales se incluyen:Instalar y poner en marcha maquinaria de acuerdo a los requerimientos específicos del cliente.Diagnosticar y solucionar problemas mecánicos, eléctricos o de rendimiento en el lugar de trabajo.Realizar mantenimiento preventivo y estacional antes y después de los períodos de alta demanda.Desmontar e instalar componentes como ejes, motores, transportadores y rodamientos.Colaborar en actualizaciones, pruebas y mejoras de equipos junto con los equipos de Ingeniería y I+D.Proporcionar feedback desde el campo para optimizar procedimientos internos e instrucciones técnicas.Identificar y comunicar oportunidades de seguimiento al equipo comercial.Mantener las herramientas de la empresa en condiciones adecuadas.Ofrecer orientación o capacitación a clientes y técnicos de servicio junior cuando sea necesario.Asegurar que las inquietudes de los clientes sean tratadas de manera profesional y escalar cuando sea necesario.La salud, la seguridad y la protección del medio ambiente son nuestras prioridades. Tienes la autoridad para detener el trabajo si alguna situación parece insegura, y alentamos a todos a expresar inquietudes para prevenir accidentes y minimizar nuestro impacto ambiental.

Join our dynamic team as a WINTEL Engineer, where you will be responsible for providing Level 3 support and troubleshooting for critical Wintel incidents. You will serve as the final escalation point for severe incidents and will engage in deep troubleshooting of performance, stability, and connectivity issues related to Windows Server.Your responsibilities will include managing recurrent issues with permanent solutions, leading technical calls during P1 and P2 incidents, conducting root cause analysis (RCA), and planning preventive actions. You will also be tasked with the administration of Windows Server environments (2016, 2019, and 2022), managing patching and vulnerability remediation, and ensuring compliance with security baselines.In addition, you will oversee Active Directory architecture issues, including replication, DNS, Kerberos, trusts, and GPO failures, and handle domain migrations and data center upgrades. Your expertise in integrating with Azure AD and managing VMware environments will be critical to your success.You will analyze monitoring tool alerts, implement preventive monitoring thresholds, and enhance uptime while reducing recurring incidents. Maintaining standard operating procedures, supporting audits, and sharing knowledge with L1/L2 teams will also be key components of your role.