Professional Services Enterprise Architect

Job PurposeAs we strive to broaden our reach in the rapidly growing Employee Experience platform sector, we are on the lookout for a Professional Services Enterprise Architect.The Professional Services Enterprise Architect will be a key technical authority and visionary for our most strategic and intricate client engagements globally. Reporting to the Head o…

About the RoleAs a Senior Consultant in Professional Services, you will be at the forefront of delivering high-caliber consulting services to our clients across the EMEA region. In this pivotal role, reporting directly to the Consulting Manager, you will offer strategic guidance on complex projects, helping clients navigate intricate requirements while optimizing our software solutions to achieve their critical business objectives. The successful candidate will possess a robust blend of technical acumen, exceptional consultative abilities, and strong client relationship management skills to ensure unparalleled customer satisfaction and business value.Key ResponsibilitiesDeliver expert solutions and insights on our products, software development, and business processes tailored to complex client scenarios.Showcase thought leadership by staying abreast of the latest product features, emerging technologies, and industry best practices.Leverage advanced technical expertise to address complex business challenges and guide clients in achieving their strategic objectives.

Job PurposeUnily is seeking a proactive Service Operations Manager to oversee our global Problem Management and Major Incident Management teams as we expand our presence in the dynamic Employee Experience platform arena. This crucial role is designed to ensure the stability of our services, enhance operational excellence, and maintain our rapid and coordinated response to major incidents, with a focus on root cause elimination and long-term service resilience.