Digital Planning & Support Manager at Ikano Retail | Makati City

Budgeting, Forecasting & Financial SupportLead the annual budget, business plan, and forecast cycles for all Digital Services functions and markets.Ensure timely, accurate, and compliant submissions aligned with corporate assumptions.Collaborate with Finance and Business Navigation teams to review cost allocations, track digital spending, and optimize invest…

Drive Meaningful ESG InitiativesAt RISE, a pioneering leader in the digital infrastructure sector, we are dedicated to enhancing digital connectivity across the Philippines. As we expand, our commitment to sustainability transitions from a theoretical approach to practical implementation—integrated into our network deployments, community engagements, and governance practices.We are excited to welcome our inaugural ESG Reporting Manager to establish a robust ESG reporting framework that will define how we monitor, communicate, and enhance our environmental, social, and governance performance. This pivotal role will ensure our reporting aligns with global standards while authentically representing our values.About the RoleReporting directly to the CFO, you will spearhead ESG reporting efforts, collaborating closely with teams from finance, operations, engineering, and community outreach. Your responsibilities will include designing effective systems, ensuring compliance, and articulating our ESG narrative with precision, transparency, and impact. This is a rare opportunity to influence the sustainability foundation of a rapidly growing company from its inception.Your role will involve crafting and implementing our reporting systems to ensure we are well-prepared for future investor and regulatory expectations.

Join Avaloq as an Information Security Assurance Expert in the vibrant city of Makati. In this pivotal role, you will be responsible for ensuring the integrity and security of our cloud and infrastructure services. Your expertise will help us safeguard sensitive data and maintain compliance with industry standards.We are looking for a proactive and detail-oriented individual who excels in risk assessment and security audits. This is an opportunity to work with a dynamic team and contribute to innovative security solutions that drive our business forward.

SGS is seeking a highly capable MDM Process Integration Lead to join our dynamic team in Makati City. In this pivotal role, you will spearhead the integration of Master Data Management (MDM) processes, ensuring alignment with corporate strategies and operational excellence. Your expertise in data governance, process optimization, and stakeholder engagement will be essential in driving successful project outcomes.

Join SGS as the Head of Telemarketing, where you will lead our telemarketing division to drive sales growth and enhance customer engagement. You will oversee a team dedicated to reaching potential clients and promoting our certification, consulting, training, and other services.Your leadership will be pivotal in developing innovative telemarketing strategies, ensuring high performance, and achieving targets. Collaborate with cross-functional teams to align marketing efforts and enhance service offerings.

About Us Previously, being a successful restaurateur meant having a love for food and people. However, in the digital age, embracing technology is equally essential. At Otter, we are passionate about helping restaurateurs thrive in the online food delivery space. Our trusted software supports restaurants worldwide, from large chains like Chick-fil-A and KFC to smaller establishments, enhancing their delivery operations by increasing sales, minimizing order issues, and alleviating delivery challenges. Role Overview: As the Customer Support Team Lead at Otter, you will motivate and guide a dedicated team of support agents to deliver outstanding customer experiences. You will influence the team’s operational efficiency by focusing on personnel development, optimizing workflows, and promoting a culture centered on customer satisfaction. Collaborating closely with other Team Leads and the US&C People Ops Manager, you will ensure our support services maintain the highest standards. The ideal candidate is a natural leader who derives satisfaction from implementing structured management strategies. Your Responsibilities: Lead and manage a team of support specialists in your region. Monitor and assess team performance, providing constructive feedback to ensure peak productivity. Inspire and coach team members to meet productivity and project objectives. Oversee and prioritize all support channels and queues, ensuring adherence to service level agreements. Manage shift schedules to guarantee optimal team coverage. Provide assistance to team members during their shifts as needed. Set a benchmark for quality support by actively responding to customer inquiries across all channels. Collaborate with the broader US&C SOS team on special projects to enhance overall support team success. Work with stakeholders to fulfill project and KPI requirements.

Work Environment: Onsite at our Makati location.Role Category: Operations Management.Essential Qualifications:Background in BPO Telco or Telco Sales is required.No specific duration of experience is mandated.Primary Responsibilities:Leadership: Responsible for recruiting, training, scheduling, and assessing team performance.Operational Management: Oversee, enhance, and manage daily production workflows and processes.Regulatory Compliance: Ensure compliance with company policies, industry regulations, and safety protocols.Performance Metrics: Monitor key performance indicators (KPIs) and compile reports to assess operational success.Resource Management: Supervise inventory levels, supplies, and maintenance of equipment.

Work setup: Hybrid, with three days onsite each week in Makati City. Role overview tasq-work is hiring a Director of Corporate Health & Wellness Services to lead onsite clinic operations and manage corporate health programs for partner organizations. This leadership role involves designing and executing healthcare and wellness strategies that support employee well-being, maintain compliance with healthcare regulations, and strengthen ongoing client relationships.

At Umpisa Inc., we are on a mission to position the Philippines as a prominent global tech hub.As an innovative technology services organization, Umpisa Inc. collaborates with select industries and clients to develop groundbreaking, transformative solutions through digital transformation, advanced software development, and venture building.We are committed to creating world-class, impactful products and solutions that enhance the quality of life for organizations and individuals alike. We offer dynamic, challenging, and rewarding career opportunities in software development, product development, emerging technologies, and beyond for exceptional candidates.

The Emergency Response Team Supervisor is responsible for overseeing high-risk, urgent, and sensitive incidents that require immediate attention and coordination across various functions. This pivotal role focuses on ensuring the swift resolution of escalated situations such as accidents, harassment cases, safety issues, claims, and critical customer concerns, all while safeguarding operational, financial, and reputational integrity.Key Responsibilities:Emergency Response:Lead and manage the Emergency Response Team (ERT) in addressing accidents and other urgent situations.Ensure compliance with response protocols for effectiveness and efficiency.Provide direction and support to ERT members during incidents.Document all incidents meticulously, including reports, images, and communication logs.Escalation Management:Manage escalations from passengers, bikers, and internal teams, ensuring prompt resolution.Evaluate incidents to assess severity and necessary actions, referring to senior management when needed.Collaborate with relevant departments (Operations, Legal, Insurance, etc.) to resolve escalated issues.Monitor and follow up on escalated cases to ensure timely closure.Coordination and Communication:Act as the primary liaison between the ERT, passengers, bikers, and external authorities (e.g., police, hospitals).Maintain proactive communication with affected parties to offer updates and assistance.Ensure accurate documentation and reporting of all incidents and escalations.Team Leadership:Train and mentor ERT members on incident response and safety protocols.Evaluate team performance and provide constructive feedback to enhance service quality.

Job Overview:As a Key Accounts Executive at Lamudi, you will play a pivotal role in fostering long-term client relationships. Your primary focus will be to enhance customer satisfaction and retention through exceptional service delivery and proactive engagement with broker clients.Key Responsibilities:● Enhance client retention rates by ensuring an effective onboarding process and maintaining unparalleled service standards.● Serve as the primary point of contact for all inquiries related to assigned key accounts.● Guarantee the prompt and successful implementation of our services to meet client requirements and objectives.● Generate monthly performance reports to communicate the status of ongoing projects to clients.● Maintain regular communication with assigned clients and support Key Account Managers as necessary. Identify opportunities for expanding business with existing clients and manage the renewal process effectively.● Guide clients through the onboarding process via welcome emails and calls, and provide training on utilizing our platform.● Address client concerns promptly and improve processes to mitigate future issues.● Establish and nurture strong, lasting relationships with clients.

Join sovrun as the Head of Sales and lead our dynamic sales team to drive revenue growth and expand our market presence. In this pivotal role, you will develop and implement innovative sales strategies, foster key client relationships, and oversee the entire sales process to ensure the success of our organizational objectives.

Join Lamudi as the Head of B2B Sales!As the Head of B2B Sales, you will play a crucial role in steering the company's sustainable revenue growth while maximizing the long-term sales value of our diverse portfolio of accounts and private sellers. Your primary focus will be on identifying and securing new business opportunities while fostering strong relationships with existing clients to ensure retention and growth.Collaborating closely with our Business Development team, you will spearhead initiatives to broaden the company's market presence, create strategic sales plans, and tap into new revenue streams. This role requires proactive engagement with potential clients, nurturing high-value accounts, and identifying opportunities for upselling and cross-selling services that cater to client needs and align with business objectives.

Role overview The Procurement Supervisor position at OceanaGold is a fixed-term role based in Makati City. The focus is on managing procurement operations, with an emphasis on streamlining the supply chain and controlling costs. Key responsibilities Supervise daily procurement activities and ensure smooth workflows Work closely with internal teams to make sure purchasing supports company goals Build and maintain strong relationships with vendors Contribute to ongoing improvements in procurement processes and results Location This position is based in Makati City. Employment type Fixed-term contract.

Job OverviewWe are seeking a skilled SAP EAM Consultant to join our dynamic team at tasq-work. In this role, you will spearhead the design and implementation of SAP EAM modules, delivering innovative solutions to enhance asset management processes.Key ResponsibilitiesLead the design, configuration, and deployment of SAP EAM modules such as PM, CS, MRS, Mobile EAM, etc.Facilitate workshops to gather and analyze business requirements related to maintenance processes and operational activities.Create functional specifications for enhancements, interfaces, reports, and integrations.Configure master data and processes including:Equipment and functional locationsMaintenance plans and task listsWork order managementNotifications and both corrective and preventive maintenanceMeasurement points, warranties, and service ordersProject DeliverySupport the full lifecycle of SAP EAM implementations, from Blueprinting through to Hypercare.Collaborate with SAP Basis, ABAP, and Integration teams to ensure optimal system performance.Develop test scripts, conduct unit/integration testing, and provide support for User Acceptance Testing (UAT).Deliver training, documentation, and change management support to users.

Work arrangement: Hybrid schedule, with onsite presence in Makati three days each week. Role overview The Director of Client Relations and Wellness Services manages onsite clinics and corporate care programs for partner organizations. This role focuses on developing and implementing healthcare and wellness solutions that improve employee well-being. Ensuring compliance with healthcare regulations and maintaining strong client relationships are key priorities. What you will do Oversee daily operations of onsite clinics and wellness programs for corporate clients. Design and deliver healthcare and wellness initiatives tailored to organizational needs. Ensure all services meet relevant healthcare regulations and standards. Foster and maintain long-term relationships with client organizations.

Join Avaloq's dynamic Security team, comprising a diverse group of analysts and seasoned software engineers dedicated to safeguarding our technology infrastructure. As a Senior Software Engineer, you will play a pivotal role in developing, maintaining, and enhancing our application security frameworks and tools across all technology stacks. Collaborate closely with business teams to implement best practices tailored to specific security needs, conduct comprehensive application security assessments, monitor vulnerabilities, and assist in devising effective risk mitigation strategies.Your Key Responsibilities:Collaborate with Product Development, customers, business analysts, and software partners to analyze, design, and develop security requirements.Create, implement, and sustain internal CI/CD pipelines and automated tools to enhance vulnerability management and streamline development workflows.Engage in cross-functional projects, contributing your expertise and collaborating with various departments.Oversee the daily automated build process, analyzing security warnings and providing necessary guidance or solutions.Monitor third-party library management, including updates and removals, utilizing in-house tools and platforms like Mend.Evaluate detected vulnerabilities, assess their exploitability, analyze false positives, and propose effective fixes.Maintain configuration control, ensuring the accuracy of the release baseline.Coordinate security initiatives across teams to guarantee the quality and security of Avaloq products.Prepare and disseminate documentation and reports regarding security risks, findings, and remediation progress.Conduct regular compliance reviews with internal security policies and best practices.Participate in technical discussions, sharing insights on security implementations and opportunities for improvement.

Job Title: Data Analyst - Commercial ExcellenceLocation: Makati City, PhilippinesEmployment Type: Full-timeAbout the RoleJoin our dynamic Commercial Excellence team at AFRY as a Data Analyst, where you will play a pivotal role in converting complex data into meaningful insights. Collaborating with a diverse international team located in both the Nordics and the Philippines, you will tackle large datasets to create impactful reports and dashboards. Your ability to analyze data alongside understanding the needs of business stakeholders will be crucial for effective decision-making.As a senior member of the team, you will lead the development of interactive Power BI dashboards and reports in collaboration with your colleagues in the Philippines. We seek an individual who can adeptly translate business requirements into compelling reports while working closely with our international IT team to deliver optimal solutions. Your contributions will be vital in fostering a more data-driven culture within our organization. Key Responsibilities and Skills:Stakeholder Coordination & Communication: Engage with both technical and non-technical stakeholders, ensuring a smooth flow of information and understanding.Data-Driven Analysis and Reporting: Leverage strong analytical skills to visualize data trends and perform comprehensive analyses, with a solid grasp of data modeling and transformation.Collaboration: Work closely with product owners, the data team, and project managers to ensure the reliability and scalability of data solutions.Project Management: Manage sales-related projects or system enhancements, overseeing timelines, documentation, and stakeholder alignment.Strategic and Process Thinking: Employ a strategic mindset to improve operational efficiency and user experience.

Join Angkas in Our Mission: At Angkas, we are dedicated to eliminating poverty in the Philippines by empowering our bikers to create sustainable livelihoods that positively impact their families and communities.Your Role:● Assist in monitoring project timelines, deliverables, and milestones.● Collaborate with engineering, QA, and product teams to facilitate seamless delivery.● Track sprint progress and aid in meeting commitments.● Support daily stand-ups, sprint planning, and retrospectives, while tracking and reporting risks, blockers, and dependencies.● Help maintain project documentation and status reports.● Ensure alignment among stakeholders regarding priorities and timelines.● Contribute to the continuous improvement of delivery processes.

Job DescriptionSolution Design & ImplementationOversee the design, configuration, and deployment of SAP EAM modules including PM, CS, MRS, and Mobile EAM.Facilitate workshops to collect business requirements pertaining to maintenance processes, asset management, and operational efficiencies.Create functional specifications for enhancements, integrations, reports, and interfaces.Configure master data and processes including:Equipment and functional locationsMaintenance plans and task listsWork order managementNotifications and both corrective and preventive maintenanceMeasurement points, warranties, and service ordersProject DeliveryAssist in full lifecycle SAP EAM implementations from Blueprinting to Go-Live and Hypercare.Collaborate closely with SAP Basis, ABAP, and Integration teams to guarantee optimal system functionality.Prepare testing scripts, execute unit/integration testing, and assist with UAT alongside business users.Deliver training, documentation, and change management support.