Field Service Technician - Audio Visual & Workplace Technology

Company Overview:DVI Solutions has been at the forefront of providing innovative audio-visual solutions since 2002. We empower our clients to enhance communication and collaboration, whether in local offices or across international borders. With a presence in key markets including Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and…

Company Overview:Established in 2002, DVI Solutions has emerged as a premier provider of innovative audio-visual systems that enhance communication and collaboration among our clients. We operate across multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, serving a diverse clientele that spans corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Role Summary:We seek a talented and committed Audio-Visual Service Engineer to join our dynamic team in the Philippines. In this pivotal role, you will oversee the installation, maintenance, troubleshooting, and technical support of audio-visual (AV) systems at client locations. Collaborating closely with project teams and clients, you will ensure that all systems operate smoothly and adhere to the highest quality benchmarks.Key Responsibilities:Install, test, and commission AV equipment and systems including projectors, video conferencing solutions, audio processors, and control systems.Execute regular preventive and corrective maintenance on AV systems.Diagnose and resolve hardware and software challenges, both on-site and remotely.Deliver technical support and training to clients regarding AV system operations.Engage with project and sales teams to accurately understand customer needs and provide effective solutions.Document service reports, maintenance logs, and client feedback meticulously.Stay informed about the latest AV technology trends and product developments.

Company Overview:Established in 2002, DVI Solutions stands as a premier provider of audio-visual solutions, dedicated to enhancing communication and collaboration for our clients—whether they are working with colleagues down the hall or partners halfway around the globe. With a robust presence across Asia, including countries such as Japan, Singapore, Thailand, and more, our portfolio includes a diverse array of satisfied clients, from corporations to educational institutions and government entities.Role Overview:As a Project Manager at DVI Solutions, you will play a critical role in delivering cutting-edge audio-visual and collaboration solutions tailored for our corporate clientele across various sectors, including corporate offices, healthcare, education, and hospitality. This full-time position requires a commitment of six days a week, from Monday to Saturday, with flexibility based on project requirements.Key Responsibilities: Direct and oversee the complete project lifecycle, ensuring timely delivery and compliance with quality standards. Develop and maintain strong client relationships by understanding their unique requirements and ensuring their satisfaction. Provide expert project management guidance to team members. Supervise the integration of technological solutions, ensuring seamless functionality and user experience. Ensure adherence to safety and industry regulations throughout all project phases. Manage project budgeting, resource allocation, and scheduling effectively. Collaborate with the Services Division to ensure post-installation support and maintenance.

Company Overview:DVI Solutions has been at the forefront of audio-visual technology since 2002, empowering our clients to communicate and collaborate seamlessly, whether within their offices or with partners globally. With a strong presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we cater to a diverse clientele that includes corporations, government agencies, educational institutions, retail businesses, hotels, and more.Position SummaryWe are in search of a proactive and client-oriented Presales Engineer to bolster our Workplace Technology Solutions division. This pivotal role merges technical knowledge with client requirements, collaborating closely with sales, product, and delivery teams to craft and present customized solutions that elevate modern workplace environments.Your contributions will be vital in tailoring client solutions across various domains, including collaboration tools, workplace infrastructure, digital transformation, and enhancing end-user experiences. Key ResponsibilitiesSolution Development & Technical ConsultingCollaborate with the sales team to identify customer needs and transform them into impactful workplace technology solutions.Design comprehensive solutions across workplace sectors (e.g., unified communications, AV systems, digital workplace platforms, intelligent office technologies).Facilitate technical discovery sessions, workshops, and solution presentations.Client InteractionServe as a reliable technical consultant to clients throughout the presales process.Provide engaging product demonstrations, proof-of-concepts (POCs), and detailed solution walkthroughs.Respond to technical inquiries, RFPs/RFIs, and offer thorough solution documentation.Collaboration & Strategy DevelopmentEngage with internal teams (sales, product, delivery, vendors) to ensure solution viability and alignment.Contribute technical insights to support go-to-market strategies and competitive positioning.Keep abreast of emerging workplace technologies and industry trends.Commercial SupportAssist in solution pricing, cost strategies, and proposal creation.Ensure solutions are scalable, cost-effective, and aligned with client business objectives. QualificationsMinimum of 3 years of experience in a presales, solutions engineering, or technical consulting capacity.Extensive knowledge of Workplace Technology Solutions, including:Unified Communications & Collaboration (e.g., Microsoft Teams, Zoom)Audio-Visual (AV) systems and meeting room technologiesEnd-user computing and digital workplace toolsSmart office technologies

About the Role Code and Theory is looking for a Senior Visual Designer in Manila to help shape digital experiences across client websites, mobile apps, and internal tools. This role calls for a creative mind that values both form and function, bringing fresh ideas to every project. What You Will Do Collaborate with user experience specialists, strategists, and client service teams to deliver thoughtful design solutions Create original concepts and carry them through to polished execution Balance visual appeal with usability across a range of digital platforms Mentor junior designers, helping them develop their skills and expand their design approach What We Value Imagination and a strong sense of aesthetics Commitment to high standards in design and execution Enthusiasm for working with others and sharing knowledge Experience designing for web, mobile, and digital tools

We are seeking a dynamic and creative Visual Merchandising Manager to join our esteemed team at LVMH Moët Hennessy Louis Vuitton. In this pivotal role, you will be responsible for crafting and implementing innovative merchandising strategies that enhance the brand's visual appeal and drive retail success.Your expertise will ensure that our merchandise is displayed in a manner that captivates customers and aligns with our brand identity. This is an exciting opportunity to work within a prestigious luxury goods environment, where your contributions will directly impact the customer experience.

love, bonito is seeking a Visual Design Intern in Manila to work closely with experienced designers. This internship provides practical exposure to creative projects that help define the brand’s visual identity. Key Responsibilities Assist the design team with a variety of creative assignments Offer ideas and contribute design work that shapes the brand’s style Build hands-on design skills within a collaborative studio environment Location Based in Manila, Metro Manila, Philippines.

Join our dynamic team as a Field Researcher for an exciting short-term project focused on documenting infotainment systems in selected vehicles. You will play a vital role in verifying and capturing all in-car infotainment and navigation features using a detailed checklist, supplemented with photo and video evidence. Your attention to detail and passion for technology will ensure the accuracy and quality of our documentation efforts.

Join New Era Technology, where our commitment to putting people first drives everything we do. With a global workforce of over 3,000 dedicated professionals, we strive to cultivate an inclusive environment where every individual feels valued, empowered, and inspired to achieve their personal and professional goals. Our mission is to provide secure, end-to-end technology solutions that connect people, places, and information seamlessly.At New Era, you will immerse yourself in a collaborative culture that emphasizes your growth and development. Work alongside a team of industry-certified experts, benefit from continuous training opportunities, and enjoy a competitive benefits package. Guided by our core values of prioritizing people, fostering continuous learning, and thriving through collaboration and inclusion, we empower our employees to deliver exceptional service to our clients.If you are ready to make a meaningful impact in a supportive and growth-oriented environment, we invite you to apply today and help us shape the future of work—together.What is the roleThe Service Coordinator plays a vital role in ensuring seamless service delivery across various regions by scheduling and overseeing physical security tasks such as access control and video surveillance support. You will collaborate with internal teams, technicians, vendors, and clients to ensure that technical jobs are scheduled accurately, communicated effectively, and executed efficiently. This position directly influences customer satisfaction and operational success on a global scale.The responsibilities of the Service Coordinator include, but are not limited to:Reviewing service tickets and work orders; assigning field technicians based on their location, skill set, urgency, and availability.Monitoring technician check-in/check-out and validating the successful execution of jobs.Preparing and distributing scopes of work along with site-specific requirements (credentials, access badges, etc.).Maintaining and adjusting field schedules; proactively managing shifting priorities.Acting as the first escalation point for service delays and field issues.Responding promptly and professionally to clients, vendors, and internal stakeholders.Tracking service metrics including SLA compliance, margins, start times, and forecast data.Compiling and delivering KPI and operational reports.

Harbor is on the lookout for talented Support Analysts to become a part of our innovative Legal Technology & Operations – Applications Management Services team. We pride ourselves on delivering exceptional service to our clients with managed service agreements. Our team's extensive expertise in legal processes and technology spans various platforms, primarily focusing on Intapp, Elite 3E, and iManage products. We also integrate with other essential systems such as practice management and document management systems, as well as external data providers. Our role encompasses both advisory services and hands-on support, collaborating with clients to minimize risk and costs through operational enhancements, effective data management, and strategic technology utilization.As a Support Analyst, you will work closely with both senior and junior internal resources, as well as our clients, ensuring accurate prioritization and timely execution of routine tasks alongside continual improvement initiatives. This is a hybrid position with an office located in the metro Manila area.

AccorHotels is looking for a Kitchen Technician in Manila to help keep kitchen operations running smoothly. This position plays an important part in supporting the culinary team by making sure all kitchen equipment is in good working order. Role overview The Kitchen Technician focuses on maintaining and repairing kitchen equipment. Attention to detail and a commitment to safety are essential, as this role helps create a clean and safe environment for everyone in the kitchen. What you will do Maintain and service kitchen appliances and equipment Perform necessary repairs to minimize downtime Help ensure the kitchen area remains safe and clean Location This position is based in Manila.

Job Overview:As a Senior Consulting Manager specializing in Marketing Technology, you will spearhead the design, implementation, and optimization of innovative MarTech and AdTech solutions tailored for our clients. Your responsibilities will encompass conducting detailed capability assessments, crafting solution architectures, and driving strategic business development initiatives. You will lead a dedicated team of specialists while collaborating closely with technology providers to deliver transformative marketing strategies that enhance client outcomes.Key Responsibilities:Perform comprehensive assessments of MarTech/AdTech capabilities and offer actionable recommendations for stack optimization and use case development to maximize effectiveness.Design and plan the architecture, vision, and roadmap for MarTech and AdTech solutions that align with client objectives.Collect and analyze business requirements to design effective processes and solutions for marketing and advertising tool implementation.Conduct thorough vendor assessments and explore new MarTech/AdTech systems and suppliers.Collaborate with technology solution providers and marketing agencies to create customized marketing solutions.Coordinate with technology teams to facilitate and implement integrations between various tools/platforms, including API-based integrations.Remain informed about the evolving landscape of MarTech and AdTech.Understand and communicate the implications of regulations such as CCPA and GDPR on marketing channels.Lead project management efforts across multiple stakeholders and projects with exceptional organizational skills.Recruit, train, and oversee a team of digital marketing platform specialists, managing their workload effectively.Drive initiatives for business development and establish thought leadership within the digital marketing platform sector.Required Skills and Qualifications:Essential Skills: Expertise in MarTech/AdTech transformation, MarTech assessments, Adobe Experience Cloud, Salesforce Marketing Cloud, and Google Marketing Platform.Deep understanding of marketing processes, operational models, and marketing technologies.Proven experience in research and analysis, identifying new opportunities, and crafting innovative solutions. Hands-on experience with tools such as Adobe Campaign, Marketo, Pega Decisioning, SFMC, tag management platforms (GTM, Launch, Tealium), DMPs, and cloud computing platforms.Desirable Skills: Familiarity with Firebase, AppsFlyer, ad serving tools, programmatic channels, campaign tracking and attribution tools, and Ads Data Hub.Additional Information:Minimum of 12 years of professional experience for management level, and 5 years for consulting level, in digital marketing/advertising platforms across sectors such as E-Commerce, CPG, Telecom, Healthcare, and Financial Services.

Join Nice Ltd. as a Professional Services Engineer focused on Implementation, where your expertise will be pivotal in driving successful project delivery and enhancing client satisfaction. You will collaborate closely with cross-functional teams to facilitate the integration of our solutions.

New Era Technology brings together more than 3,000 professionals worldwide, guided by a People First philosophy. The company connects people, places, and information through secure technology solutions. Employees find a workplace where individual contributions are valued and growth is encouraged. Team members collaborate with certified industry specialists, benefit from ongoing training, and work in a culture that values continuous learning and inclusion. The focus remains on delivering strong customer experiences through teamwork and support. Role overview The Project Coordinator, based in Manila and working remotely, supports project delivery for US-based operations. The role involves coordinating tasks, managing schedules, tracking progress, and keeping stakeholders informed. The main objective is to help projects finish on time, within scope and budget, and in line with PMO standards. Main responsibilities Schedule, prioritize, and coordinate work orders with vendors, onsite teams, and stakeholders. Allocate resources, resolve scheduling conflicts, and confirm work order readiness. Track, complete, document, and submit work orders for billing. Monitor progress against project timelines, quality standards, SLAs, and KPIs. Provide regular status updates and confirm completion with stakeholders. Ensure all operational procedures and quality standards are followed. Guide teams as needed and handle related duties as assigned. Work setup and schedule Remote position based in Manila Hours: 9:00 AM - 5:00 PM CST (may adjust based on project needs) What helps people succeed here Proactive problem-solving, attention to detail, and a drive to help the team reach its goals are important in this role. Strong coordination skills and clear communication support project success.

At TTEC Digital, we empower our clients to create a workplace where employees feel appreciated and supported, recognizing that exceptional customer experiences begin with satisfied employees. Our vision is to cultivate an environment where each employee can excel.The NICE CXone Engineer plays a vital role in the development, testing, and deployment of the NICE CXone software platform. This position requires a hands-on approach and expertise in both business and technical consulting. Your responsibilities will include implementing the NICE CXone software and leveraging your technical expertise in various Contact Center technologies such as NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all aspects of technology, including, but not limited to, product and feature design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaborative development in an agile or waterfall framework.

Customer Service Representative - Financial ServicesIndustry: Tax and Financial ServicesAbout Us: At getwingapp, we are dedicated to providing exceptional tax preparation, client onboarding, and comprehensive financial services. Our mission is to enhance client interactions and streamline administrative processes, ensuring a smooth experience for all our customers. We leverage advanced software tools such as Go High Level and Financial Sense to facilitate organized workflows and enhance communication.Objective: We aim to significantly improve the efficiency of our client onboarding process, centralize follow-ups, minimize communication bottlenecks, and professionally address tax-related inquiries.Join our team as a Customer Service Representative!Key Responsibilities:1. Facilitate client onboarding post-sale2. Oversee follow-ups and necessary document collection3. Provide knowledgeable responses to tax-related inquiries4. Collaborate with sales and administrative teams5. Manage incoming calls, redirect inquiries, and arrange meetings6. Maintain communication threads in Go High Level7. Assist with administrative tasks and database management8. Go above and beyond to engage with customers9. Perform ad hoc tasks as requiredRequired Qualifications:• Minimum of 4 years of experience in a Customer Service role, preferably within a B2C or B2B environment• Demonstrated expertise in financial services and tax-related fields• Exceptional English communication skills, both written and verbal (minimum B2 level)• Strong proficiency in phone, email, and instant messaging communication• Excellent organizational and time management abilities• Tech-savvy, familiar with desktop sharing, cloud services, CRM systems, and VoIP• Proficient in using online calendars and scheduling tools (e.g., Google Calendar)• Proactive and detail-oriented with a confident demeanor• Willingness to work night shiftsTechnical Requirements:• USB headset with noise cancellation• Functional webcam• Computer with a minimum 1.8 GHz processor and 4GB RAM• Internet speed: at least 25 Mbps for primary connection and 10 Mbps for backupBenefits:• Comprehensive health insurance (HMO)• Performance-based incentives• Job security and stability• Paid training programs• Inclusive workplace culture

Role OverviewAs a Service Desk Agent at Datacom, you will play a pivotal role in managing and resolving internal inquiries regarding the maintenance of personal computers and related systems. Your expertise will help ensure seamless operations and high levels of customer satisfaction.Role ResponsibilitiesYour primary responsibilities will include:Generating service desk incident reports and assisting in the evaluation of hardware and software.Analyzing issues, determining approaches, compiling and interpreting data, and providing actionable reports and recommendations.Facilitating communication and coordination between various departments and external partners.Engaging with personnel across all organizational levels to obtain necessary information.Operating with minimal supervision on daily tasks while receiving general guidance on new assignments.Learning and adhering to company policies and procedures under close supervision.Taking necessary precautions to ensure the health and safety of yourself and others.Reporting incidents, hazards, or unsafe practices in accordance with Datacom's policies.RequirementsKnowledgeA strong understanding of technical infrastructure projects and their associated technology dependencies.Proven knowledge of Service Delivery processes.Experience1-2 years in a similar role.SkillsAbility to make informed decisions and demonstrate initiative in assignments.Ability to understand the implications of work and propose viable solutions.Ensuring compliance with budgets, schedules, work plans, and performance standards.Capacity to engage and build relationships with a diverse range of stakeholders and team members.Experience collaborating within large teams to meet organizational objectives.Strong analytical and problem-solving abilities.Exceptional customer relationship management skills.Effective presentation capabilities.Strong verbal and written communication skills to engage with various stakeholders.Consultative mindset and planning expertise.QualificationsBachelor's degree in Business, IT, Science, Engineering, Economics, or a related field.

Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company serves clients such as Burger King, IHOP, and KFC, aiming to make it easier for hourly workers and their employers to succeed. Backed by investors including Founders Fund, BOND, and Coatue, Workstream continues to grow as a Series B company. The Senior Software Engineer - Professional Services role is based in Manila, Philippines, and offers full remote flexibility. This position supports Workstream's mission to deliver technology that meets the needs of hourly workers and their employers. What we offer Fully remote work setup Salary paid via direct bank transfer $50 monthly stipend Annual bonus program Flexible paid time off (PTO) Our values Workstream seeks people who want to help build a positive, collaborative team culture and who share our company values.

Join Wrist as an IT Service Management Specialist, where you will play a vital role in ensuring the efficient delivery of IT services to our clients. You will be responsible for managing service requests, incidents, and changes while collaborating with cross-functional teams to enhance our service delivery processes.

Join Our Team as a Customer Service Representative!At Wing, we are committed to revolutionizing the future of work for businesses around the globe. We aim to be the ultimate solution for companies looking to create exceptional teams and streamline their operations.We are currently seeking a dedicated Customer Service Representative to join our remote team immediately!Duties and Responsibilities:1. Handle inbound and outbound communications with professionalism.2. Address and resolve customer inquiries and concerns in a timely manner.3. Develop and sustain strong relationships with customers through transparent communication.4. Strive for customer satisfaction in every interaction.5. Maintain accurate records of customer interactions and manage customer accounts.6. Adhere to communication guidelines and company policies.7. Go the extra mile to engage with customers and enhance their experience.8. Assist with additional tasks as needed.Qualifications:• Minimum of 1 year of experience as a Customer Service Representative in a B2C or B2B environment.• Strong command of English, both written and spoken (B2 level or higher).• Proficient in phone, email, and instant messaging communication.• Excellent organizational and time management skills.• Technologically savvy, familiar with tools such as CRM systems, VoIP, and cloud services.• Experience using word processing and spreadsheet software (e.g., MS Office).• Knowledge of online scheduling tools (e.g., Google Calendar).• Proactive and detail-oriented.• Willingness to work during graveyard shifts.Technical Requirements:• USB headset with noise-cancellation capability.• Functional webcam.• Computer with a minimum 1.8 GHz processor and at least 4GB RAM.• Primary internet speed of at least 25 Mbps; backup speed of at least 10 Mbps.Benefits:• Health Insurance (HMO)• Performance incentives and rewards.