Senior Executive Assistant (PH)

Please add the domains "lever.co" and "hire.lever.co" to your email whitelist to ensure you receive our communications.Disclaimer: This job posting serves as a general overview of the position. Specific tasks and tools will be discussed during the final interview stage. Please ensure you apply for the position that aligns with your skills and experience, as …

Please ensure that "lever.co" and "hire.lever.co" are whitelisted with your email provider to receive our communications.Senior Costing Bookkeeper - Expert LevelJoin our dynamic team at getwingapp as we seek a highly skilled Senior Costing Bookkeeper to oversee intricate accounting processes for our travel industry business. This key role demands extensive experience in multi-currency accounting, Stripe transaction reconciliation, and job costing, as well as the expertise to refine historical records. Please note that only candidates with expert-level backgrounds will be considered.We are eager to welcome a Senior Costing Bookkeeper - Expert Level to our team immediately!Key Responsibilities:1. Oversee transaction entries, reconciliations, and comprehensive accounts payable and receivable management.2. Administer and reconcile accounts across multiple currencies.3. Process and reconcile Stripe transactions, ensuring accuracy in fees and payouts.4. Prepare and audit job costing reports to guarantee precision and profitability.5. Review and rectify historical accounting records.6. Maintain organized and accurate financial records using QuickBooks Online.Required Qualifications:• Proven experience in the travel industry, characterized by complex accounting challenges.• Expert proficiency in QuickBooks Online is mandatory.• Demonstrated capability in multi-currency accounting and reconciliation.• Strong understanding of Stripe payment processing mechanisms.• Extensive experience in generating job costing reports.• Deep knowledge of GAAP principles.• Advanced skills in Excel and Google Sheets, including pivot tables and lookup formulas.• Exceptional attention to detail and ability to work autonomously.• Strong English communication skills, both written and verbal.Essential Tools and Platforms:• QuickBooks Online (Expert Level – Required)• Excel / Google Sheets• StripeTechnical Requirements:• USB headset with noise-cancellation capabilities• Functional webcam• Main and backup computer with at least a 1.8 GHz processor and a minimum of 4GB RAM• Primary internet speed of at least 25 Mbps (wired connection)• Backup internet speed of at least 10 MbpsBenefits:• Comprehensive health insurance (HMO)• Performance-based incentives• Job security and stability• Paid training opportunities• Inclusive workplace culture• Opportunities for continuous upskilling• 100% remote work• Exceptionally supportive team environment• Clear pathways for career advancement• Enjoyable work atmosphere• Holiday and vacation leave

Customer Service Representative - Financial ServicesIndustry: Tax and Financial ServicesAbout Us: At getwingapp, we are dedicated to providing exceptional tax preparation, client onboarding, and comprehensive financial services. Our mission is to enhance client interactions and streamline administrative processes, ensuring a smooth experience for all our customers. We leverage advanced software tools such as Go High Level and Financial Sense to facilitate organized workflows and enhance communication.Objective: We aim to significantly improve the efficiency of our client onboarding process, centralize follow-ups, minimize communication bottlenecks, and professionally address tax-related inquiries.Join our team as a Customer Service Representative!Key Responsibilities:1. Facilitate client onboarding post-sale2. Oversee follow-ups and necessary document collection3. Provide knowledgeable responses to tax-related inquiries4. Collaborate with sales and administrative teams5. Manage incoming calls, redirect inquiries, and arrange meetings6. Maintain communication threads in Go High Level7. Assist with administrative tasks and database management8. Go above and beyond to engage with customers9. Perform ad hoc tasks as requiredRequired Qualifications:• Minimum of 4 years of experience in a Customer Service role, preferably within a B2C or B2B environment• Demonstrated expertise in financial services and tax-related fields• Exceptional English communication skills, both written and verbal (minimum B2 level)• Strong proficiency in phone, email, and instant messaging communication• Excellent organizational and time management abilities• Tech-savvy, familiar with desktop sharing, cloud services, CRM systems, and VoIP• Proficient in using online calendars and scheduling tools (e.g., Google Calendar)• Proactive and detail-oriented with a confident demeanor• Willingness to work night shiftsTechnical Requirements:• USB headset with noise cancellation• Functional webcam• Computer with a minimum 1.8 GHz processor and 4GB RAM• Internet speed: at least 25 Mbps for primary connection and 10 Mbps for backupBenefits:• Comprehensive health insurance (HMO)• Performance-based incentives• Job security and stability• Paid training programs• Inclusive workplace culture