Senior Executive Assistant (Night Shift) - Remote Hybrid

Join Our Dynamic Team as a Senior Executive Assistant!At MySigrid, we are searching for a proactive and detail-oriented Senior Executive Assistant to support our team in a night shift capacity. This role is crucial for managing schedules and coordinating meetings with both internal and external clients, ensuring seamless communication and operational efficie…

Join MySigrid as an Executive Assistant!We are a forward-thinking company looking for a proactive and resourceful Executive Assistant to support our dynamic team. In this role, you will manage various administrative tasks and contribute to optimizing our operational processes in a tech-driven environment.

About EucalyptusOur mission is to transform health into a lifelong journey. With over 1 billion individuals affected by obesity globally, we aim to address preventable chronic health issues by fostering improved long-term care.Eucalyptus is the innovative force behind Juniper, a leading weight-management program that seamlessly integrates GLP-1 medication with personalized nutrition, physical activity support, and expert care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research demonstrates that our unique blend of clinical and behavioral strategies enables patients to achieve four times more weight loss during their treatment with Juniper.Our Growth Journey:Achieved 130% year-over-year revenue growth and a remarkable 90% reduction in cash burn, raising over $100M from esteemed investors like BOND, NewView, Blackbird, and Airtree.Helped over 350,000 patients battling obesity across five markets.Received a selective NICE endorsement to offer services to the NHS.Customized our offerings for thousands of patients in Germany and Japan.Role Overview (Your Responsibilities):Take full ownership of Zendesk — managing workflows, triggers, automations, macros, views, and user management for diverse patient-facing teams and brands.Identify and troubleshoot system issues, edge cases, and workflow conflicts to ensure seamless operations at scale.Design and apply configuration changes with a deep understanding of their downstream impact.Uphold high standards for system hygiene, documentation, and change management.Develop and refine reporting and dashboards that provide teams with clear insights into performance, volume, and system behavior.Transform vague inquiries into actionable insights that enhance operational efficiency.

Role OverviewAs a Service Desk Agent at Datacom, you will play a pivotal role in managing and resolving internal inquiries regarding the maintenance of personal computers and related systems. Your expertise will help ensure seamless operations and high levels of customer satisfaction.Role ResponsibilitiesYour primary responsibilities will include:Generating service desk incident reports and assisting in the evaluation of hardware and software.Analyzing issues, determining approaches, compiling and interpreting data, and providing actionable reports and recommendations.Facilitating communication and coordination between various departments and external partners.Engaging with personnel across all organizational levels to obtain necessary information.Operating with minimal supervision on daily tasks while receiving general guidance on new assignments.Learning and adhering to company policies and procedures under close supervision.Taking necessary precautions to ensure the health and safety of yourself and others.Reporting incidents, hazards, or unsafe practices in accordance with Datacom's policies.RequirementsKnowledgeA strong understanding of technical infrastructure projects and their associated technology dependencies.Proven knowledge of Service Delivery processes.Experience1-2 years in a similar role.SkillsAbility to make informed decisions and demonstrate initiative in assignments.Ability to understand the implications of work and propose viable solutions.Ensuring compliance with budgets, schedules, work plans, and performance standards.Capacity to engage and build relationships with a diverse range of stakeholders and team members.Experience collaborating within large teams to meet organizational objectives.Strong analytical and problem-solving abilities.Exceptional customer relationship management skills.Effective presentation capabilities.Strong verbal and written communication skills to engage with various stakeholders.Consultative mindset and planning expertise.QualificationsBachelor's degree in Business, IT, Science, Engineering, Economics, or a related field.

Emma Sleep is hiring a Bilingual Customer Service Representative with Korean language skills to join the team in Manila. This position centers on supporting Korean-speaking customers and ensuring their questions and concerns are handled promptly. Role overview This role involves assisting customers by answering inquiries, addressing issues, and providing helpful information. The focus is on delivering clear, friendly, and effective service to Korean-speaking clients. What you will do Respond to customer inquiries in Korean Resolve issues and provide solutions efficiently Support customers throughout their experience with Emma Sleep Requirements Fluency in Korean and English Strong communication and problem-solving skills Interest in helping customers and providing quality service

About EucalyptusAt Eucalyptus, we are dedicated to making good health last a lifetime. With over a billion individuals affected by obesity globally, we strive to combat preventable chronic conditions by providing superior long-term care.Eucalyptus is the driving force behind Juniper, a leading weight-management program that integrates GLP-1 medication with personalized nutrition, physical activity support, and comprehensive care from healthcare professionals including prescribers, nurses, health coaches, pharmacists, and dietitians. Our clinical research validates that our holistic approach significantly enhances patient weight loss during their treatment with Juniper, achieving results that are four times greater than traditional methods.Our Growth Story:Achieved 130% year-over-year revenue growth while reducing cash burn by 90%, with over $100M raised from prominent investors including BOND, NewView, Blackbird, and Airtree.Assisted over 350,000 patients managing obesity across five markets.Secured a selective NICE endorsement to offer services to the NHS.Customized our services for thousands of patients in Germany and Japan.About the Role (Your Responsibilities)As a Quality Specialist, your role is essential in guaranteeing that our patients receive empathetic and high-quality support as we expand. You will collaborate with key stakeholders and frontline operations to maintain care standards, extract insights from patient interactions, and foster continuous improvement in patient support processes. This position reports to the Senior Operations Manager for Juniper Australia.Conduct audits of patient support interactions (email, live chat, calls) with a focus on quality, tone, and compliance with internal standards.Generate weekly quality assurance reports for Team Leads, detailing quality scores, trends, and specific coaching or training recommendations.Analyze quality assurance results and support metrics (e.g., ticket quality, error rates, patient satisfaction) to identify trends and suggest actionable improvements.Maintain and enhance macros and templates for communication.

We are seeking a dynamic and strategic Tender Unit Support Centre Manager to lead our operations in the Asia Pacific region. This role is pivotal in managing our tender processes, ensuring the highest standards of efficiency and quality in our submissions. As a key member of our team, you will collaborate closely with various departments to support the growth and success of our projects.

Company Overview:DVI Solutions has been at the forefront of providing innovative audio-visual solutions since 2002. We empower our clients to enhance communication and collaboration, whether in local offices or across international borders. With a presence in key markets including Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we have successfully served a diverse clientele comprising corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Position Overview:The Field Service Technician specializing in AV and Workplace Technology plays a crucial role in the installation, configuration, troubleshooting, and support of audio-visual systems and workplace technologies at client sites. This is a hands-on, client-facing position that ensures the seamless operation of meeting rooms, collaboration tools, and integrated AV systems. Key Responsibilities:Execute the installation, configuration, and commissioning of audio-visual and workplace technology systems, including displays, projectors, conferencing setups, control systems, and associated peripherals.Conduct on-site troubleshooting, diagnostics, and repair for AV and IT-related issues.Provide support for collaboration technologies, including video conferencing, wireless presentation setups, and room scheduling systems.Interpret and implement system schematics, wiring diagrams, and technical documentation.Carry out equipment mounting, cable termination, labeling, and rack installations.Perform system tests to verify functionality, performance, and compliance with specified standards.Deliver basic user training and technical support to clients as needed.Accurately document service activities, configurations, and resolutions.Collaborate with project managers, engineers, and remote support teams.Maintain professionalism while on-site at client locations.Follow safety protocols, company procedures, and quality guidelines.Qualifications:Minimum of 2 years experience in AV systems, workplace technology, or field IT support.Demonstrated hands-on troubleshooting and problem-solving abilities.Knowledge of AV signal flow, basic networking principles, and device configuration.Capability to work independently on-site and manage time effectively.Customer-service oriented with a comfort level in client-facing environments.Familiarity with video conferencing platforms such as Microsoft Teams Rooms, Zoom Rooms, Cisco, Poly, Crestron, and Extron.Basic understanding of networking concepts, including IP addressing, VLANs, and PoE. Why Join Us:Engage with regional projects involving prestigious global brands.Gain exposure to multinational clients and cross-border collaboration.Work with cutting-edge technology solutions, including immersive video walls and hybrid meeting environments.

ABOUT US At Indie Campers, we are transforming the road trip experience by making campervan rentals accessible for everyone. Our digital-first approach and dedication to customer satisfaction have established us as a leader in the travel industry, offering an exceptional booking experience and high-quality road trips at unbeatable prices. With over a million nights booked through our platform, we've welcomed more than 300,000 travelers from 169 countries. Our diverse offerings include short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles. Driven by technology and innovation, we face exciting challenges that demand top-tier talent. We are expanding our team and invite those who share our vision to join us on this thrilling journey. THE ROLE As the Team Leader for our On-Trip Support and Roadside Assistance teams, you will manage daily operations and ensure our customers receive outstanding service. You will act as the primary escalation point for complex cases, fostering team performance, compliance, and continuous improvement to uphold our high standards at Indie Campers. This position affords you the opportunity to lead and cultivate a dynamic, customer-centric team while significantly enhancing our customers’ experiences. WHAT WILL YOU WORK ON? Lead, supervise, and mentor the On-Trip Support and Roadside Assistance teams to drive high performance, engagement, and customer care. Conduct one-on-one meetings, performance evaluations, and development conversations. Oversee customer inquiries and manage escalated complaints and complex situations. Supervise coordination of roadside assistance and emergency support cases. Ensure accurate documentation of customer interactions and adherence to established SOPs. Monitor service quality and track key performance metrics such as CSAT, First Response Time, and Resolution Time. Lead corrective and preventive initiatives to enhance service quality and customer satisfaction. Analyze customer feedback to identify areas for improvement.

Join our vibrant team at findstarfish as an Executive Assistant, where your organizational skills will make a significant impact on our global network of businesses. We are looking for proactive and detail-oriented individuals who thrive in a fast-paced environment and are ready to support our C-level executives.

Join Us as a Senior Manager of Customer Experience!At Point Digital Finance, we are on a mission to enhance homeownership by making it more accessible and valuable. As a Senior Manager in our Customer Experience team, you will lead a dedicated group of approximately 50 professionals responsible for handling homeowner communications via phone and email, while also providing essential support to our sales efforts.Key Responsibilities: You will ensure our team delivers prompt, high-quality support at scale, reinforcing our sales processes through effective follow-ups and document collection.What We Offer: A collaborative environment that values flexibility and connection, with at least one in-office day each week in our BGC Manila location. Enjoy the benefits of a hybrid work model that fosters teamwork and a people-first culture.

Join Fresha as a Partner Onboarding Specialist, where you will play a crucial role in our mission to empower businesses in the beauty and wellness industry. As a vital member of our team, you will facilitate the onboarding process for new partners, ensuring they have a seamless experience as they integrate with our platform.Your expertise in Spanish will be invaluable as you communicate effectively with our diverse clientele, providing support and guidance throughout the onboarding journey.

Our Story: At Short Story, we are an award-winning, technology-driven retailer committed to empowering petite women who stand 5'4" and under. Our mission is to craft a seamless shopping journey, allowing millions of petite women to dress with effortless confidence.As a rapidly expanding startup, we are transforming the retail landscape through a data-driven learning system that utilizes customer feedback to design tailored products. Our innovative approach has garnered recognition from prestigious publications such as Forbes and Fortune, and we are supported by leading investors who share our vision of establishing the next great consumer brand.Our Values: We are dedicated to building a company with intention and purpose, where our culture thrives on data insights, a commitment to perfect fit, and the agility to prioritize what truly matters.Transform Lives: We prioritize our customers, crafting everything we create to instill confidence.Demand Excellence: We deliver our best in fit and finish, paying meticulous attention to details that others might overlook.Embrace Challenges: We view obstacles as opportunities to innovate and create better solutions.Think Differently: We find joy in uncovering unique solutions that others may not see.We are seeking enthusiastic Customer Support Associates to join our Client Experience team. Our ideal candidates are passionate about startups, e-commerce, consumer brands, and emerging technologies, with a strong focus on doing right by people, clients, and the world.We are looking for proactive, empathetic team members who excel in problem-solving and are committed to delivering exceptional client experiences. Our goal is to find individuals who resonate with our values and can help maintain our high service standards.About the Role: As a vital member of the Client Experience team, you will play a crucial role in ensuring our clients enjoy a smooth and delightful experience.Your Responsibilities Will Include:- Providing CX Support: Addressing and managing client inquiries across multiple communication channels.- Handling Ad-Hoc Tasks: Performing ongoing clerical, administrative, and routine tasks to ensure daily client experience operations run seamlessly.- Engaging in Data Analytics: Monitoring performance metrics daily, weekly, and monthly, assisting in data collection, and elucidating the reasons behind trends.- Conducting User Interviews: Gathering valuable feedback to enhance our services and offerings.

Join our dynamic team at findstarfish as a Healthcare Virtual Assistant! We are looking for highly organized and motivated individuals to support our expansive network of businesses globally. In this role, you will ensure efficient operations and contribute to the delivery of exceptional healthcare services.

Wing is on an ambitious journey to reshape the future of work for organizations around the globe! We seek a highly skilled Accounting Specialist with in-depth knowledge of US taxation to join our dynamic team remotely from Manila, Philippines. In this pivotal role, you will manage and oversee US taxation processes, ensuring adherence to IRS regulations and GAAP principles. Your responsibilities will include preparing and filing corporate tax returns, developing tax strategies, conducting audits, and providing high-level financial analysis. If you are passionate about optimizing financial performance and navigating complex tax regulations, we want to hear from you!

Please ensure that the domains "lever.co" and "hire.lever.co" are whitelisted with your email provider to receive our communications.Disclaimer: This job posting serves as a general overview of the Construction Accountant role. Specific duties and tools will be elaborated upon during the final interview. We encourage applicants to align their applications with their location and expertise. We focus on candidates who can excel in this position!Construction AccountantJoin Wing as we embark on an innovative journey to redefine the future of work for businesses across the globe! We are committed to being the premier solution for companies aiming to assemble exceptional teams and streamline their operations.We are eager to welcome a Construction Accountant to our dynamic team immediately!Key Responsibilities:• Oversee and maintain daily Profit & Loss (P&L) statements.• Reconcile transactions across various payment platforms including Zelle, CashApp, and ACH.• Manage Accounts Receivable (AR) aging reports, ensuring collections are timely and postings are precise.• Prepare and submit AIA progress billing applications and other project-related financial documents.• Handle notary routing, track documentation, and ensure meticulous record-keeping.• Develop and update financial dashboards to reflect real-time key performance metrics.• Collaborate with management for comprehensive financial data reviews, variance analysis, and accurate reporting.Required Qualifications:• Demonstrated experience in construction accounting, AIA billing, and general bookkeeping practices.• Proficient in QuickBooks and Microsoft Excel.• Solid understanding of reconciling payments using platforms such as Zelle, CashApp, ACH, and wire transfers.• Knowledge of notary documentation processes and administrative coordination.• Proven ability to create and maintain insightful dashboards and financial reports for management visibility.Technical Specifications:• USB headset with noise-cancellation capabilities.• Functional webcam.• Primary and backup computer with at least 1.8 GHz processor and 4GB RAM.• Minimum wired internet speed of 25 Mbps for primary connection.• Backup internet speed of at least 10 Mbps.Employee Benefits:• Comprehensive Health Insurance (HMO).• Performance-based incentives.• Job security and a stable work environment.• Paid training programs.• Supportive and inclusive workplace culture.• Opportunities for professional development and upskilling.• Fully remote work arrangement.• Exceptionally supportive team environment.

Wing Assistant is on the lookout for a talented Senior React Native Developer to play a pivotal role in the technical development of our Minimum Viable Product (MVP). In this exciting position, you will leverage essential technologies including Express.js, React, and SQL or MongoDB to drive our project forward.Key Responsibilities: - Spearhead the technical development of the MVP utilizing React Native and other relevant technologies. - Facilitate and oversee the Meta API approval and documentation processes. - Ensure the product's deployment is seamless and efficient using platforms like AWS and MongoDB. - Exhibit proficiency in both front-end and back-end development, specifically with Express.js and React. - Demonstrate strong database management skills with SQL or MongoDB. - Utilize deployment tools such as Vercel and AWS effectively. - Have a solid understanding of authentication processes, including 2FA via phone or email (e.g., Twilio). - Be familiar with ContextAPI or Redux Toolkit for state management. - Possess experience with CSS libraries, preferably Tailwind CSS, and component libraries like MUI or Ant Design. - Exhibit a high degree of independence while working remotely, ensuring quality deliverables with minimal oversight. - Communicate effectively in both written and verbal English. - A minimum of 5 years of experience in React Development, Database Technologies, and the Meta API is required.Preferred Qualifications: - Evidence of previous work with the Meta API and related processes. - Immediate availability to commence project work. - Outstanding interpersonal skills, a positive attitude, and a proactive work ethic.Responsibilities: - Collaborate with the development team to create and refine the technical aspects of the MVP. - Ensure efficient approval and documentation processes with Meta. - Oversee the smooth deployment of the product. - Develop and maintain project code and databases. - Work collaboratively with our diverse, global team. - Maintain effective communication in English, both written and verbally.We invite applicants to share links to previous projects that utilized the Meta API in the

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to ensure you receive our communications.Join Our Team as an Executive AssistantAt Wing, we are on an ambitious journey to revolutionize the future of work for organizations around the globe! As a premier provider of world-class teams, we aim to streamline operations and empower businesses to thrive. We are currently seeking a dynamic Executive Assistant to support our executives and enhance operational efficiency.Key Responsibilities:1. Organize and manage executive emails, creating prioritized task lists to enhance productivity.2. Draft, manage, and oversee important documents and communications with precision.3. Provide comprehensive administrative support, including travel arrangements and meeting coordination across multiple roles.4. Attend meetings and calls, review recordings, and generate accurate notes and follow-up actions.5. Utilize Linear to track project progress, ensuring accountability and timely task completion.6. Collaborate effectively across teams using Notion and Slack, facilitating seamless communication and workflow.Qualifications:• Minimum of 5 years of relevant experience in administrative support or executive assistance.• Exceptional written communication skills, capable of drafting professional documents and correspondence.• Proficiency in project management tools, particularly Linear.• Proven skills in email management and task prioritization.• Expertise in Google Calendar management and scheduling across diverse roles.• Strong command of English, with excellent reading, writing, and speaking skills.• Ability to work independently, solve problems effectively, and provide relevant context for meetings.• Familiarity with academic-level vocabulary and comprehension to collaborate with a knowledgeable team.• Experienced in meeting participation, progress tracking, and ensuring completion of follow-ups.Required Software Proficiency:• Notion• Slack• Google Workspace (Docs, Sheets, Calendar, Drive)Technical Requirements:• USB headset with noise-cancellation capability.• Functional webcam.• Computer with a minimum 1.8 GHz processor and at least 4GB RAM.• Main internet connection speed of at least 25 Mbps, with a backup of at least 10 Mbps.Benefits:• Comprehensive health insurance (HMO).• Performance-related incentives.• Job security and stability in a forward-thinking environment.

Customer Service Representative - Financial ServicesIndustry: Tax and Financial ServicesAbout Us: At getwingapp, we are dedicated to providing exceptional tax preparation, client onboarding, and comprehensive financial services. Our mission is to enhance client interactions and streamline administrative processes, ensuring a smooth experience for all our customers. We leverage advanced software tools such as Go High Level and Financial Sense to facilitate organized workflows and enhance communication.Objective: We aim to significantly improve the efficiency of our client onboarding process, centralize follow-ups, minimize communication bottlenecks, and professionally address tax-related inquiries.Join our team as a Customer Service Representative!Key Responsibilities:1. Facilitate client onboarding post-sale2. Oversee follow-ups and necessary document collection3. Provide knowledgeable responses to tax-related inquiries4. Collaborate with sales and administrative teams5. Manage incoming calls, redirect inquiries, and arrange meetings6. Maintain communication threads in Go High Level7. Assist with administrative tasks and database management8. Go above and beyond to engage with customers9. Perform ad hoc tasks as requiredRequired Qualifications:• Minimum of 4 years of experience in a Customer Service role, preferably within a B2C or B2B environment• Demonstrated expertise in financial services and tax-related fields• Exceptional English communication skills, both written and verbal (minimum B2 level)• Strong proficiency in phone, email, and instant messaging communication• Excellent organizational and time management abilities• Tech-savvy, familiar with desktop sharing, cloud services, CRM systems, and VoIP• Proficient in using online calendars and scheduling tools (e.g., Google Calendar)• Proactive and detail-oriented with a confident demeanor• Willingness to work night shiftsTechnical Requirements:• USB headset with noise cancellation• Functional webcam• Computer with a minimum 1.8 GHz processor and 4GB RAM• Internet speed: at least 25 Mbps for primary connection and 10 Mbps for backupBenefits:• Comprehensive health insurance (HMO)• Performance-based incentives• Job security and stability• Paid training programs• Inclusive workplace culture

Please add the domains "lever.co" and "hire.lever.co" to your email whitelist to ensure you receive our communications.Disclaimer: This job posting serves as a general overview of the position. Specific tasks and tools will be discussed during the final interview stage. Please ensure you apply for the position that aligns with your skills and experience, as we prioritize candidates who can excel in this role!Senior Executive Assistant (Remote)Wing is on an exciting journey to revolutionize the future of work globally! We aspire to be the ultimate destination for companies seeking to build exceptional teams and streamline their operations.We are seeking a dedicated Senior Executive Assistant to join our team immediately!Key Responsibilities include but are not limited to:1. Executive Support:• Efficiently manage the executive’s calendar, coordinate meetings, and ensure all appointments proceed seamlessly and punctually.• Handle sensitive correspondence and serve as the primary liaison for both internal and external communications.2. Strategic Assistance:• Conduct comprehensive research on industry trends, best practices, and comparative data, presenting findings in clear, actionable reports.• Prepare detailed financial summaries, including generating and sending statements or invoices, tracking payments, and recording expenses.3. Administrative Excellence:• Organize and maintain files, documents, and other essential records with precision.• Manage data entry tasks, including preparing lead lists, transcribing audio, and compiling meeting minutes.4. Project and Task Management:• Monitor ongoing projects, facilitate timely communication between teams, and track deliverables effectively.• Coordinate team calendars to prevent scheduling conflicts and ensure smooth operations.5. Travel and Event Coordination:• Plan and prepare executive travel itineraries, book accommodations, and manage logistics efficiently.6. Communication and Inbox Management:• Draft, respond to, and manage emails, follow up on correspondence, and organize inboxes according to executive preferences.7. Data and Presentation Preparation:• Transform data into cohesive reports and create presentation slides for meetings and conferences.8. Marketing and Social Media Management:• Oversee and manage marketing initiatives and social media platforms to enhance the company’s online presence.