Client Support Service Manager (H/F)

Join our dynamic team at Septeo as a Client Support Service Manager (H/F). In this pivotal role, you will oversee the delivery of exceptional support services to our clients, ensuring their satisfaction and loyalty. You will lead a team of support professionals, implementing strategies to improve service efficiency and effectiveness. Your expertise will be c…

Nous sommes à la recherche d'un(e) Conseiller(ère) Support Client en Logiciel Juridique H/F, en CDI, dont le lieu principal de travail sera basé à Montpellier (Lattes), pour notre filiale Septeo Solutions Notaires.Ce que nous pouvons réaliser ensemble :Intégré(e) au sein d'une équipe dynamique de 10 membres dédiée au support, votre mission consistera à assister nos clients notaires dans l'utilisation optimale et la compréhension de nos solutions logicielles.Forte de votre expertise, vous serez un partenaire clé dans leur succès, les conseillant sur les meilleures pratiques d'utilisation et les aidant à maximiser l'efficacité de nos outils. Votre contribution sera essentielle à leur satisfaction.Après une période d'intégration et de formation, vos principales responsabilités incluront :Réception et gestion des demandes des clients par téléphone ou email.Analyse des problèmes rencontrés via un outil de prise en main à distance.Dépannage et/ou proposition de solutions, tout en accompagnant les utilisateurs dans leur mise en œuvre.Suivi des demandes jusqu'à leur résolution et communication des avancées aux clients.Mise en place d'actions correctives avec d'autres départements si nécessaire.Amélioration continue de la qualité de service pour nos clients (délais de réponse, traitement des demandes, etc.).

Role overview Ivalua seeks a Client Support Specialist in Montpellier, France. This role centers on assisting customers in French, English, and German, helping them use Ivalua’s procurement and spend management platform effectively. Clear communication and prompt support are essential to ensure clients benefit fully from the platform. What you will do Serve as the main contact for client questions and requests in French, English, and German Identify and resolve technical or functional issues related to the platform Guide customers through platform features and recommend best practices Collaborate with internal teams to address client needs and enhance service quality About Ivalua Ivalua delivers procurement and spend management solutions for organizations worldwide. The company emphasizes strong client relationships and a dedication to service.

Role overview The Software Support Advisor N2 at Septeo works directly with clients to ensure their software runs smoothly. Based in Montpellier, this position handles complex technical questions and supports users in getting the most value from Septeo’s products. What you will do Provide advanced support for clients, addressing technical issues that require detailed troubleshooting. Assist with implementing software for both new and current users. Resolve challenging technical queries by identifying effective solutions. Contribute to user training efforts, helping customers gain confidence and satisfaction with Septeo’s products. Location This role is located in Montpellier.

Role Overview Septeo is looking for a Digital Support Technician (H/F) based in Montpellier. This role centers on helping clients use Septeo’s digital solutions successfully. The technician answers questions, resolves technical problems, and supports users as they navigate the company’s platforms. What You Will Do Respond to client inquiries and provide clear, effective support Troubleshoot technical issues related to digital products Guide users step by step through platform features and processes Work to improve customer satisfaction with each interaction Location Montpellier

Join everience as the Agency Manager for our IT Services division in Montpellier. We are looking for a dynamic leader who can drive the growth of our agency while managing client relationships and leading a talented team of professionals.

Septeo is hiring a Director of Client Software Training & Adoption based in Montpellier. This leadership position focuses on shaping and guiding training programs so clients can fully benefit from Septeo’s software. The role blends strategic planning, hands-on development of training initiatives, and direct work with clients. Key responsibilities Design and manage training programs for clients using Septeo software products. Collaborate with clients to understand their objectives and address challenges related to software adoption. Create learning materials and resources to support onboarding and ongoing usage. Work with internal teams to keep training aligned with product updates and evolving client needs. Monitor adoption progress and adjust training programs to drive client success. Requirements Proven experience leading software training and client onboarding efforts. Strong communication skills and the ability to build relationships with clients and colleagues. Proactive in identifying client needs and developing effective solutions. Motivation to help clients achieve success with technology.

Join Septeo as a Legal Software Support Consultant and be part of our dynamic team in Montpellier! In this role, you will provide expert assistance to our clients, helping them navigate our legal software solutions effectively. You will be the key liaison between our clients and the technical team, ensuring that any issues are resolved promptly and that our clients receive the highest level of service.Your responsibilities will include troubleshooting software issues, delivering training sessions, and guiding clients through the functionalities of our products. If you have a passion for technology and customer service, this position is perfect for you!

everience is seeking a dedicated and skilled Technicien Support de Proximité to join our dynamic team in Montpellier. In this role, you will be responsible for providing exceptional on-site support to our users, ensuring that all technical issues are resolved promptly and effectively. Your expertise will help maintain the seamless operation of IT services, contributing to the overall success of our organization.As a key member of our support team, you will assist users with hardware and software issues, perform installations and configurations, and provide training to enhance user experience. Your problem-solving skills and customer service orientation will be essential in this position.

Nous sommes à la recherche d'un(e) Consultant(e) en Support Client pour Logiciel Juridique H/F en CDI, principalement situé(e) à Montpellier (Lattes) au sein de notre filiale Septeo Solutions Notaires.Ce que nous pouvons accomplir ensemble :En intégrant une équipe dynamique de 10 personnes au service support, votre mission sera d'assister nos clients notaires dans l'utilisation optimale et la maîtrise de nos solutions logicielles.Votre expertise vous permettra de devenir un véritable partenaire de leur succès en les guidant sur la meilleure manière d'exploiter nos outils, contribuant ainsi à leur satisfaction.Après une phase d'intégration et de formation, vos missions principales incluront :Prendre en charge les demandes des clients par téléphone ou par email.Analyser les problèmes rencontrés sur le logiciel via un outil de prise en main à distance.Dépanner et/ou proposer des solutions, tout en accompagnant les utilisateurs dans leur mise en pratique.Assurer le suivi des demandes jusqu'à leur résolution et tenir informés les clients.Collaborer avec d'autres services pour mettre en place des actions correctrices si nécessaire.Améliorer continuellement la qualité du service offert à nos clients (temps de réponse, qualité du traitement...).

Join Meritis as a Project Manager (H/F) in Montpellier, where you will lead and manage exciting projects that drive innovation and growth. Collaborate with cross-functional teams to ensure project success from inception to completion.

Join septeo, a leading company in the legal and notary services sector, as a Tax Accountant (H/F). In this pivotal role, you will be responsible for managing tax compliance and advising clients on tax-related matters, ensuring adherence to local regulations while optimizing tax strategies.

Join our dynamic team at evoriel as an Assistant Property Manager. In this pivotal role, you will assist in managing residential and commercial properties, ensuring the highest standards of service and maintenance. Your responsibilities will include supporting the property management team, coordinating tenant communications, and helping to maintain compliance with regulations.

Role Overview Septeo is looking for a Delivery Technician to join the team in Montpellier. This position focuses on delivering products efficiently and upholding strong customer satisfaction throughout each interaction. Main Responsibilities Deliver Septeo products to clients in Montpellier and surrounding areas Maintain high standards during each delivery Support operational processes to help the team meet its goals

Join our dynamic team as a Retail Section Manager (H/F) in the vibrant city of Montpellier! In this pivotal role, you will oversee the operations of a specific section of our retail store, ensuring exceptional customer service, effective inventory management, and a high standard of merchandising. Your leadership will inspire your team to achieve sales targets and create a welcoming shopping environment for our customers.

Altarea seeks a Junior Program Manager in Montpellier to assist with program planning, execution, and oversight. This position collaborates with several teams to ensure projects align with company objectives, while maintaining schedules and budgets. What you will do Coordinate daily project activities with cross-functional teams Monitor progress and promptly identify any issues or delays Prepare and deliver project status updates and outcomes to stakeholders Growth and development This role provides an opportunity to develop program management skills and take part in new business initiatives.

Egis Group is seeking a Project Manager Intern (H/F) based in Montpellier. This internship offers hands-on experience supporting project management activities across different initiatives. Role overview The intern will assist with coordinating projects, working closely with multiple teams, and helping to ensure project goals are met. Collaboration and communication play a central part in this role. What you will do Support project managers in tracking progress and meeting deadlines Work with cross-functional teams to advance project tasks Contribute to the achievement of project objectives Location This internship is based in Montpellier.

Segula Technologies is seeking a dedicated and skilled Photovoltaic Site Manager (H/F) to oversee our photovoltaic projects in Montpellier. In this role, you will be responsible for managing the construction and installation of solar energy systems, ensuring that projects are completed on time, within budget, and to the highest quality standards.Your main responsibilities will include coordinating with contractors, supervising the installation process, conducting site inspections, and ensuring compliance with safety regulations. You will also play a vital role in liaising with clients and stakeholders to ensure their needs are met throughout the project lifecycle.

Join our dynamic team as a Manager de Rayon (H/F) in Montpellier! In this pivotal role, you will oversee the daily operations of the sales department, ensuring optimal product presentation and exceptional customer service. Your leadership will drive sales performance and shape the store's success.

Nexity is seeking a Junior Residence Manager (H/F) apprentice based in Montpellier. This apprenticeship provides hands-on experience in residence management, with direct involvement at the property level. What you will do Support the daily operations of residential properties Help maintain high service standards for residents Assist in ensuring resident satisfaction Work closely with a team dedicated to providing a quality living environment Location This position is located on site in Montpellier.