IT Support Specialist – E-Commerce Digital Platform - H/F

About the Role MSX International is looking for an IT Support Specialist to join the team in Nanterre. This position centers on supporting the company’s E-Commerce Digital Platform. The role plays a key part in keeping daily operations running smoothly and assisting clients with technical issues as they arise.

We are seeking a dedicated and knowledgeable IT Support Specialist to join our dynamic team at MSX International. In this role, you will provide crucial support to our e-commerce digital platform, ensuring optimal functionality and user satisfaction. You will troubleshoot technical issues, assist users with system navigation, and collaborate with cross-functional teams to enhance our digital solutions.

We are seeking an IT Support Coordinator for a prominent transformed vehicle manufacturer. This role involves overseeing technical support for a European-scale e-commerce platform, providing tools and spare parts for refrigerated vehicles, among others. You will be instrumental in incident resolution, user assistance, and ensuring the reliability of the platform.Main Responsibilities:Technical & Functional Support:Provide comprehensive support across all markets during and after the platform implementation.Diagnose and resolve complex technical incidents.Key User Assistance:Act as the primary contact for Key Users (CTX), experts in the platform.Guide them in advanced usage and skill development.Ticket Management:Receive, prioritize, and address requests via ServiceNow.Ensure thorough follow-up and effective resolution.Remote Interventions:Utilize AnyDesk for direct intervention on user workstations as needed.Transition Support:Assist brand teams during handover phases: knowledge transfer, process management, and operational continuity.

Metromakro is seeking a CDD Digital Manager for a 6-month contract in Nanterre, covering the period from July 1, 2026 to December 31, 2026. This temporary position centers on advancing the company's e-commerce and digital service initiatives. Role overview The Digital Manager will take the lead on digital projects designed to enhance Metromakro's online presence. The assignment involves both shaping and carrying out strategies that drive engagement and contribute to overall business growth. Key responsibilities Lead digital projects that support e-commerce and digital services Develop and implement strategies to increase user engagement Support business growth through digital initiatives Contract details 6-month fixed-term contract (CDD) Based in Nanterre Assignment dates: July 1, 2026 – December 31, 2026

Role overview metromakro is hiring a Digital Solutions Project Manager based in Nanterre. This role focuses on leading projects that improve the company’s digital capabilities. The position works closely with teams from different departments to deliver digital solutions that strengthen sales and retail partnerships.

As a Senior IT Support Technician at Vusion Group SA, you will play a crucial role in providing high-level technical support and expertise to our clients.In this position, you will troubleshoot complex IT issues, manage various IT systems, and ensure a seamless technology experience for users. Your responsibilities will include diagnosing hardware and software problems, implementing solutions, and maintaining documentation.Join our dynamic team and contribute to enhancing our clients' IT environments with your technical skills and customer-focused approach!

Join AccorHotels as a Kitchen Steward and become an integral part of our culinary team! In this full-time position, you will support our kitchen operations by maintaining cleanliness and organization, ensuring that our chefs can focus on creating exceptional dishes. Your responsibilities will include washing dishes, cleaning kitchen equipment, and assisting with food preparation as needed.

Are you eager to grow in a technical environment that is demanding, structured, and innovation-driven? Look no further.Your Role in the Internal IT Department:As a vital member of the Proximity Support team at our headquarters, you will play a key role in ensuring high-quality service for our internal users.Your daily responsibilities will include:Support & ResolutionDiagnosing and resolving hardware/software incidents, either face-to-face or by appointment.Managing requests via ServiceNow (ticketing system, email, chat, phone).Tracking the entire lifecycle of tickets and maintaining action traceability.Asset Management & DeploymentsPreparing, mastering, and configuring user workstations.Installing applications, updates, and patches.Managing inventory, stock, and equipment movements.Administering user access rights and accounts.Quality Assurance & DocumentationWriting, updating, and reviewing technical procedures.Contributing to the ongoing improvement of support services.

Join MSX International as a Technical Support Team Leader for our automotive hotline, where you will lead a dedicated team to provide exceptional customer service and technical assistance. You will be responsible for overseeing the daily operations of the hotline, ensuring that our clients receive timely and effective support. Your leadership will be vital in fostering a collaborative and efficient work environment.

Vusion Group SA is looking for a German-Speaking Customer Support Specialist to join the After Sales Migration & Support department in Nanterre. This position centers on helping customers after their purchase, ensuring they receive clear guidance and timely solutions. Role overview This role focuses on managing customer inquiries in German, resolving issues, and supporting users as they navigate Vusion Group's services. Effective communication and a problem-solving mindset are essential for success in this position. What you will do Respond to after-sales questions and requests from customers Address and resolve product or service issues Guide users through processes and provide clear instructions Maintain a high level of customer satisfaction through empathy and timely assistance Requirements Fluency in German Strong communication and problem-solving skills Ability to empathize with customers and deliver prompt support

Join us in making a meaningful impact!At the forefront of digital transformation in retail, Vusion offers you a unique opportunity to play a pivotal role in enhancing the customer journey through our innovative solutions.You will focus on three strategic pillars of Customer Success: onboarding, adoption, and customer intelligence, with a clear objective: to maximize the value delivered to our clients at every stage of their journey. 1. Redefining Customer OnboardingYou will help create a seamless, engaging, and effective onboarding experience:Design practical, field-oriented training content (especially for in-store teams)Develop clear, impactful, and actionable educational materialsContribute to structuring a modern and scalable training platformYour impact: Enable clients to become autonomous quickly and fully leverage our solutions from the outset. 2. Accelerating Large-Scale AdoptionYou will be at the heart of developing Digital Customer Success practices:Deploy automated, targeted engagement campaignsUtilize usage signals to trigger relevant actionsHighlight new features and support product evolutionYour impact: Increase customer engagement and maximize the perceived value of our solutions. 3. Leveraging Data to Better Serve Our ClientsYou will participate in the data-driven transformation of customer relationships:Analyze usage data using advanced tools and AI approachesProduce actionable insights for Customer Success and Product teamsContribute to a deeper understanding of customer needs and behaviorsYour impact: Illuminate strategic decisions and continuously improve the customer experience.

Join our innovative team at vusiongroupsa as the Digital Workplace Team Lead. In this pivotal role, you will spearhead the development and implementation of cutting-edge digital workplace solutions, driving productivity and collaboration across our organization. You will lead a dynamic team, ensuring that our technological resources are effectively aligned with business objectives.

As a Business Analyst (H/F), you will play a pivotal role in analyzing business requirements and optimizing processes. Acting as a bridge between business and technical teams, you will ensure the success of digital transformation projects.Your Responsibilities:Gather and analyze user requirementsDraft functional specifications and user storiesDesign processes (UML, BPMN) and propose suitable solutionsParticipate in project management (Agile or Waterfall)Contribute to the testing phase and change management supportThis list is not exhaustiveRequired Skills:Knowledge of business processes, ERP/CRM, and the banking sector (particularly payment platforms: SWIFT, SEPA, etc.)Proficiency in modeling tools such as UML, BPMN, etc.Familiarity with specialized tools such as Kyriba, Cashpooler, Power BI, TableauAdvanced SQL and Excel skills for data analysisExperience in project management: Scrum, Agile, Kanban, Prince2, ITILExcellent analytical skills, interpersonal abilities, and synthesis mindsetThis list is not exhaustive

Join our dynamic team as a Drive Preparation Specialist (H/F) at Groupement Mousquetaires in Nanterre! In this pivotal role, you will be responsible for ensuring that all products are accurately prepared for customer orders, maintaining high standards of quality and efficiency. You will work closely with our logistics team to streamline the preparation process and enhance customer satisfaction.

Join Groupement des Mousquetaires as a Drive Preparation Specialist (H/F) where you will play a crucial role in ensuring customer satisfaction through effective order preparation and fulfillment. Your responsibilities will include organizing and preparing customer orders for pickup, maintaining inventory accuracy, and ensuring the highest standards of quality and service.

Join MSX International as an Automotive Technical Advisor (Hotliner), where you will provide expert guidance and support to our valued clients in the automotive sector. Your role will involve troubleshooting technical issues, assisting with product inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills.

Are you passionate about marketing and eager to gain hands-on experience? Join Metromakro as a Client Marketing Specialist Intern (F/H) in Nanterre! In this role, you will assist in developing and implementing marketing strategies aimed at enhancing client engagement and driving customer loyalty.Your responsibilities will include conducting market research, analyzing client feedback, and collaborating with cross-functional teams to create effective marketing campaigns. This is an excellent opportunity for someone looking to start their career in marketing within a dynamic organization.

Role Overview Rexel is seeking a Technico-Commercial Sédentaire to join the team in Nanterre (92). This position supports customers with technical guidance and service, ensuring their needs are handled accurately and efficiently. Main Responsibilities Deliver technical support and customer service to clients in the electrical supplies sector Engage with customers to understand their requirements and recommend suitable solutions Promote Rexel’s product range and contribute to sales growth Build and maintain strong client relationships as a trusted advisor About Rexel Rexel is recognized for its expertise in distributing electrical supplies and solutions. The company values precision, customer focus, and technical excellence in every interaction.

Join Accor as a dynamic Client Relations Manager specializing in seminars and events. In this exciting role, you will be responsible for creating unforgettable experiences for our clients, managing every aspect of event planning from initial consultation to final execution. Your creativity and attention to detail will ensure each event meets the highest standards of excellence.

Join our dynamic team at AccorHotels as a Night Auditor! This pivotal role involves ensuring the smooth operation of our hotel’s front desk during night hours. You will be responsible for managing guest check-ins and check-outs, processing transactions, and providing exceptional customer service to our guests.