Operational Controls Associate

Join us at Oscar, a pioneering health insurance company that merges technology with a commitment to exceptional member service. We are on the lookout for an Associate in Operational Controls to enhance our operational governance framework.Founded in 2012, Oscar stands out as the first health insurance company structured around a comprehensive technology plat…

About Knoetic: We are on a mission to create the ultimate “Second Brain” for Chief People Officers and their HR teams. With backing from $50 million from esteemed investors including Accel, EQT, and Menlo, along with support from influential angels such as Adam Grant and Shreyas Doshi, we are poised for growth.Our unique dual approach combines a “right brain” platform, CPOHQ, which crowdsources best practices and templates from top leaders, with our “left brain” solution, People Analytics, which provides companies with valuable insights and analytics to enhance operations.We cater to thousands of C-level executives from renowned companies like Figma, Box, Notion, and OpenAI, offering a seamless blend of consumer and enterprise products. OVERVIEW We are looking for a proactive BizOps Associate who is eager to contribute to the success of various departments, including GTM, Product, Community, Recruiting, and more.This role is ideal for individuals who aspire to:Gain insight into the operations of a dynamic startup.Engage in and manage cross-functional projects across diverse teams.Collaborate closely with our General Manager/Chief of Staff and other leaders.Learn the intricacies of scaling a high-growth startup from within.Face daily challenges and accelerate personal growth beyond traditional career paths.Location: This position is fully remote, with expectations to align with NYC hours during onboarding and gradually transition to a sustainable work rhythm. Successful candidates will thrive in an asynchronous work environment, utilizing tools like documents, Slack, and Looms for communication and documentation while taking extreme ownership of their responsibilities. ABOUT THE ROLE We refer to this individual contributor role as a “Swiss Army Knife,” where you will support critical company initiatives and work closely with leadership to execute them effectively.As a versatile generalist and operator, you will quickly adapt to new areas, drive hands-on projects, and deliver tangible results across GTM, content, community, and more.

Join our dynamic team at zip as a GTM Strategy & Operations Associate focused on Business Development Representatives (BDR). In this pivotal role, you will contribute to the execution of our go-to-market strategies, driving operational excellence and supporting our sales initiatives. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about optimizing processes to enhance team performance.

At MongoDB, we are looking for a dynamic Business Operations & Strategy Associate to spearhead our strategic and operational endeavors. This role positions you at the crossroads of operations, analytics, finance, and product management. You will collaborate with internal teams to tackle intricate business challenges and drive impactful solutions.The ideal candidate is a proactive self-starter who excels in clear communication with leadership while managing multiple priorities effectively. You are committed to seeing projects through from inception to completion, delivering value rapidly, and thriving in a fast-paced, challenging environment.We are particularly interested in candidates located in the New York City area, as our hybrid work model requires 2-3 days in the office each week.

The City of New York is seeking a dedicated and detail-oriented Computer Associate for our Operations team. This role is crucial in ensuring the smooth functioning of our computer systems and supporting various operational needs across departments.

Red Ventures seeks a Senior Compliance Associate to join the Growth and Transformation team, focusing on Activation & Controls. This role is available in either Charlotte, NC or New York City, NY. Key responsibilities Collaborate with teams from different departments to put compliance strategies into practice and refine existing processes. Assist with maintaining and achieving regulatory standards for various projects and company initiatives. Promote a workplace culture centered on integrity and accountability. Participate in identifying risks and shaping solutions that improve compliance controls. Locations Charlotte, NC New York City, NY

Location: Greater NYC area. This role is hybrid, requiring in-office work 3 days per week in our Manhattan office.About Us: At Banza, we are transforming your favorite comfort foods such as pasta, pizza, mac & cheese, and waffles by using chickpeas. We understand that chickpeas are not only delicious but also among the most nutritious and sustainable foods available. Unfortunately, 80% of the population isn't consuming enough of them. Our mission is to encourage people to eat more chickpeas and other beans, positively influencing both human health and the environment. Our innovative products have earned us accolades such as TIME Magazine's Best Inventions of the Year and Adweek's Best Food Brand, and we are proud to be featured in renowned outlets like Good Morning America, The New York Times, Food & Wine, and Bon Appetit.Your Role: We are seeking a detail-oriented People Operations Associate who will be integral in enhancing employee and candidate experiences, managing office operations, and optimizing our People systems. You will create memorable experiences that foster team cohesion, execute basic recruiting tasks, ensure our office environment is functional, and maintain the integrity and efficiency of our People operations systems. This is a fantastic opportunity for individuals seeking to evolve into a People generalist role, gaining hands-on experience in HR operations, talent acquisition, and culture-building at a rapidly growing company. This position reports directly to the VP of People.Key Responsibilities:Oversee the daily operations of our NYC office to ensure a welcoming, organized, and efficient workspace for the team.Develop and implement employee experience initiatives, including onboarding programs, team events, celebrations, and quarterly gatherings that strengthen our company culture.Manage relationships with vendors for office services, supplies, catering, and event planning.Support People operations throughout the employee lifecycle, which includes onboarding, offboarding, and maintaining accurate personnel records.Assist in talent acquisition activities, such as scheduling interviews, coordinating candidate experiences, and supporting recruitment processes, with the eventual goal of independently recruiting for roles.Maintain and enhance People-related systems, tools, and documentation to ensure organization and compliance.Act as a friendly first point of contact for team member inquiries and office visitors.Collaborate with the VP of People to research and implement best practices for employee engagement, benefits, and workplace programs.

Why Shiftsmart?We’re creating the future of labor. Shiftsmart is an innovative labor platform that combines comprehensive workforce management technology with a rapidly expanding global network of over 5 million flexible workers. Our mission is to offer scalable labor solutions to major corporations like Circle K, Pepsi, Dollar General, and Starbucks. By fractionalizing jobs into shifts, we enable workers to seamlessly engage with multiple companies through a digital marketplace. As one of the fastest-growing startups in the nation, we have consistently achieved 2-3x year-over-year growth since inception, securing over $120 million in funding from leading investors such as D1 Capital and Imaginary Ventures. And we’re just getting started!Our mission: To be the world's leading platform for hourly workers and businesses, promoting flexibility, choice, and upward social mobility.Join a dynamic team. This is a unique chance to be part of a rapidly scaling business that is redefining hourly labor and seizing a $2 trillion market opportunity in the U.S. alone.Ownership and impact. Collaborate with a team that supports each other's growth while building a successful enterprise that enhances flexibility and opportunities for workers worldwide.Shape your career trajectory. Experience accelerated growth and learning alongside a world-class team drawn from top tech companies like Uber, Airbnb, Google, and Amazon, as well as prestigious business schools such as Harvard Business School and Wharton.Become a master executor. We believe that #ExecutionIsBinary, and we’re committed to helping you develop this vital skill for your career and beyond.The Role: As a Strategy & Operations Associate, you will take ownership of and enhance the quality assurance processes for our Audits & Inspections marketplace. Your responsibilities will include ensuring prompt and accurate audit completions and payments while maintaining high-quality standards as we scale. You will oversee daily QA operations and identify upstream improvements to boost first-time audit pass rates and minimize manual interventions.Work Arrangement: This position is based in New York City (HQ) and typically requires 4 or more days in the office.

Join our dynamic team at via as a People Operations Associate. In this role, you will play a crucial part in supporting our HR initiatives and enhancing the employee experience. You will work closely with various departments to foster a positive workplace culture and ensure that our workforce is engaged, motivated, and productive.

MongoDB is on the lookout for a dynamic Business Operations & Strategy Associate to spearhead strategic and operational initiatives throughout the organization. In this pivotal position, you will integrate operations, analytics, finance, and product management, collaborating closely with internal stakeholders to tackle complex business challenges.We seek a proactive self-starter who excels in clear and effective communication with leadership and has the capacity to balance multiple priorities. You will drive projects from inception to completion, deliver rapid value, and thrive in a fast-paced, ever-evolving environment.This hybrid role allows for flexibility, requiring you to be in our New York City, Austin, Palo Alto, or San Francisco office approximately two to three days a week.

Join Savvy Wealth as an Investment Operations & Trading AssociateSavvy Wealth is revolutionizing the $545 billion wealth management industry, which has long been hindered by outdated practices and minimal technology integration. A staggering 75% of financial advisors still rely solely on email for digital communication, while 62% manually create financial plans in Excel. This inefficiency results in a subpar client experience, with advisors dedicating over 70% of their time to non-client-facing, manual tasks.At Savvy, we're transforming this landscape. Our advisor-centric platform provides a digital-first solution that modernizes financial advice. Through our AI-driven software, automated sales and marketing processes, and streamlined back-office operations, advisors can scale their practices and focus more on their clients.Having raised over $105 million from prestigious investors such as Thrive Capital and Index Ventures, our team comprises seasoned founders and operators from companies like Airbnb, Square, and Facebook. With a strong product-market fit, we've achieved an impressive $2.2 billion in assets under management in under three years and experienced over 600% growth in the past 18 months. As we embark on our next growth phase, we invite you to help us scale!Your Role:As an Investment Operations & Trading Associate, you will be integral to enhancing and expanding Savvy's centralized trading infrastructure. This role focuses exclusively on investment operations rather than management, involving daily trading, portfolio management, and promoting the adoption of Savvy's SWIM (Savvy Wealth Investment Management) platform.You will execute investment tasks submitted by advisors, adhering to daily service level agreements (SLAs) for timely and accurate completion. This hands-on position requires you to manage portfolios with discretion and adapt to a startup environment characterized by limited documentation and a problem-solving mindset, while continuously improving operational processes.This is a unique opportunity to collaborate closely with advisors, ensure operational excellence, and help establish scalable processes for one of the fastest-growing Registered Investment Advisors (RIAs) in the nation.Key Responsibilities:Perform daily portfolio management tasks, including cash reviews, drift analysis, and tax-loss harvesting.Carry out cash raises, rebalancing, and trading activities as required.

About EliseAIAt EliseAI, we are revolutionizing critical sectors such as housing and healthcare. These essential services should be accessible to all, and our mission is to streamline their delivery. By embedding AI agents into current workflows, we enhance efficiency, lower costs, and elevate user experiences.Housing: Our platform transforms how renters access housing services, from apartment tours to lease signing and maintenance requests, all in one convenient location.Healthcare: We simplify the process for patients to schedule appointments, fill out intake forms, and communicate with healthcare providers, allowing them to prioritize their health over paperwork.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further accelerate our mission.About The RoleWe are seeking a GTM Strategy & Operations Senior Associate who will spearhead projects and glean strategic insights that drive growth. This role transcends traditional operations; we want someone who is eager to engage with customers, understand value drivers, and collaborate closely with sales, product teams, and leadership to scale successful initiatives. You will play a pivotal role in how we position, market, and deliver our products.This position is perfect for someone with a background in consulting or high-performance strategy, ready to take charge of results rather than just advising. You will have the opportunity to act swiftly, work across departments, and impact everything from sales strategies to customer expansion and enterprise pricing.Key RequirementsAnalyze customer conversations, win/loss trends, competitive insights, and sales performance to identify growth opportunities.Lead and implement projects to enhance sales velocity, conversion rates, and expansion results.Collaborate with Account Executives, Customer Success Managers, and clients to refine value communication, demonstrate ROI, and differentiate from competitors.

Verse Medical is seeking a Strategy & Operations Associate to join the Office of the CEO in New York City. This position provides direct support to executive leadership, helping drive strategic initiatives and strengthen daily operations across the organization. Key responsibilities Work closely with the CEO and leadership team to assess and address business challenges Identify, develop, and recommend actionable solutions for complex issues Lead and assist with high-priority projects, managing them from initial planning through execution Role focus This role centers on both strategic analysis and hands-on project management. The associate will play a part in shaping business decisions and ensuring operational effectiveness at Verse Medical. Company background Verse Medical is dedicated to healthcare innovation, with a mission to improve patient outcomes and enhance operational efficiency.

Join Bastion as a Business Development and Operations Associate, where you'll play a critical role in driving growth and ensuring operational excellence. In this dynamic position, you will collaborate closely with various teams to identify new business opportunities, streamline processes, and enhance our overall operational efficiency.

Join Our TeamFanDuel is excited to announce an opening for a Senior Associate in our Commercial Operations team focused on our innovative Prediction Markets venture. This is an exceptional opportunity to become part of a newly formed team that aims to significantly impact the Prediction Market landscape. You will play a vital role in fostering operational excellence across various departments, collaborating with diverse teams to enhance the customer experience.In this position, you will work closely with the Commercial Director and Commercial Manager to assist in executing our operational strategy and plans. Your contributions will include managing relationships with our B2B partners and driving change initiatives.The ideal candidate is detail-oriented, proactive, and customer-centric, with a keen ability to pinpoint operational enhancements and support the team in achieving our objectives. Strong analytical skills and the capacity to leverage data for informed decision-making are crucial.Beyond the outlined responsibilities, employees may be assigned additional duties as necessary, ensuring flexibility to meet evolving business demands.

Navigating the procurement landscape for software, services, and tools has become increasingly complex, even for the most cutting-edge companies. Enterprises globally are investing over $120 trillion annually—more than 30 times the consumer e-commerce expenditures—and are more reliant on vendors to operate effectively.Founded in 2020, Zip aims to simplify this convoluted process with its dedicated procurement platform, offering an intuitive, consumer-grade user experience. In just four years, Zip has established a new industry category and emerged as a leader in the $50 billion plus Total Addressable Market (TAM). Major companies such as OpenAI, Snowflake, Anthropic, Coinbase, and Prudential trust Zip to manage billions in spending.Our team is comprised of top talent from industry-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a valuation of $2.2 billion and $370 million in funding from influential investors like Y Combinator, Tiger Global, BOND, DST Global, and CRV, we are dedicated to advancing technology, expanding into new global markets, and, most importantly, delivering exceptional value to our customers. Join our journey!

About 3i3i is an exclusive, rapidly expanding community of private investors exchanging deals, insights, and connections. Dedicated to alternative and off-market deal flows, along with shared advantages and investor services, 3i acts as a collaborative hub for engaged family offices and private allocators to explore and deliberate over intriguing and unexpected opportunities within emerging sectors.Role Overview: Senior Associate, Revenue Intelligence & Operations3i is in the process of developing an innovative Revenue Operating System to facilitate the network's growth. The Senior Associate in Revenue Intelligence & Operations will be pivotal in ensuring this system's functionality.This role guarantees the revenue team has clear visibility into:Identifying the ideal prospective members.Understanding the conversion process from prospects to members.Analyzing member engagement with the network.Determining which engagement signals correlate with membership renewals.

At January, we are revolutionizing consumer finance. Our mission is to enhance personal interactions and optimize decision-making throughout the consumer credit journey, ensuring fairness, accessibility, and a personalized experience for both consumers and creditors.About the RoleAs a Senior Business Operations Associate, you will play a crucial role in diagnosing operational challenges before they escalate into crises. You will be responsible for creating systems that permanently eliminate friction and designing solutions that empower teams to operate independently. Your efforts will drive January towards operational excellence, fostering a proactive approach to achieving our vision more efficiently and resiliently.In a dynamic environment where operational inefficiencies can accumulate unnoticed, your focus will be on identifying high-impact issues that others may overlook, implementing solutions that enhance team performance and quality of work, and ensuring that your innovations are effectively adopted and scalable.We seek a visionary who can recognize unseen challenges, design for team autonomy, and enhance the organization’s capabilities to execute its strategic goals through compounding systems.What You’ll DoIdentify and Manage High-Impact Operational IssuesProactively identify issues that hinder team progress — diagnose operational friction, cross-functional obstacles, and capability gaps before they affect execution quality.Translate observable issues into root cause analyses with significant business implications.Lead critical cross-functional initiatives — transform ambiguous ideas into actionable execution plans with clear milestones and accountability.Develop Systems to Enhance Team Efficiency and Decision QualityDesign effective solutions that address real challenges, investing time in stakeholder diagnosis and validating requirements before implementation while incorporating ongoing feedback.Deliver solutions swiftly: focus on precise scoping to avoid unnecessary complexity, achieving results in weeks rather than months.Establish reusable frameworks that accelerate multiple teams: reduce time spent on manual tasks, eliminate bottlenecks, and expedite decision-making.Facilitate Cross-Functional Execution and Learn from OutcomesEncourage collaboration across departments to ensure swift implementation of solutions and derive insights from results.

About EliseAIAt EliseAI, we are dedicated to transforming the essential sectors of housing and healthcare. We understand that securing a home and accessing quality healthcare should not be a struggle, and we are committed to making these services more accessible and efficient. By seamlessly integrating AI agents into established workflows, we enhance operational efficiency, cut costs, and elevate user experiences across the board.Housing: Our platform simplifies the apartment touring process, lease signing, maintenance requests, and communication with property teams, all in one convenient location.Healthcare: We streamline appointment scheduling, intake form completion, and patient-provider communications, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can reduce manual labor, enhance accessibility, and provide a cohesive experience across vital services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to accelerate our mission.About The RoleAs EliseAI expands into new product lines for large, sophisticated customers, we are placing significant investment into the development, launch, and scaling of these products.The Senior Associate in Product Operations will play a critical role in the creation and deployment of products that propel our business forward. Acting as an integral part of the Product team, you will collaborate closely with Engineering, Solutions Engineering, Customer Success, Data, and Product Marketing to ensure successful product launches. This position offers substantial ownership over execution, quality, and speed of iteration as we grow this dynamic business line.Key ResponsibilitiesFoster cross-functional collaboration with Implementation, Customer Success, Engineering, and Product teams to drive pilot execution from planning through to delivery and assessment.Design, implement, and oversee comprehensive project plans, ensuring all key deliverables are achieved while providing transparent updates on challenges, risks, and project status.Continuously assess project progress, integrating client feedback to inform and enhance processes.

Product Operations & Support AssociateWeekend Coverage | Saturday–Wednesday (8:00 AM–5:00 PM ET)About Latent HealthAt Latent Health, we are revolutionizing the healthcare landscape by developing an AI-driven platform that enhances clinical workflows, minimizes administrative tasks, and boosts both operational and financial performance for healthcare systems. Through our innovative, explainable, and scalable applied LLM technology, we partner with top hospital systems to elevate patient outcomes and streamline collaboration among care teams and operational leaders.As a dynamic Series B company backed by prestigious investors, we are looking for individuals who thrive in fast-paced environments, embrace challenges, and are passionate about transforming healthcare on a large scale.About the RoleAs a Product Operations & Support Associate, you will be an essential member of our Customer Enablement team, providing empathetic, efficient, and high-quality support to our users. This role is perfect for proactive problem-solvers who can juggle multiple tasks, navigate complex technical issues, and create seamless support experiences.Schedule: Saturday–Wednesday, 8:00 AM–5:00 PM ET, including weekend coverage as part of the standard workweek.What You’ll DoAct as the primary contact for customer inquiries, providing accurate, empathetic, and timely resolutions for technical and product-related issues (AI output quality, application access, authentication, error logs, etc.).Effectively manage multiple competing priorities while ensuring high responsiveness, reliability, and accountability during support shifts.Collaborate with cross-functional teams to troubleshoot complex issues, escalate as necessary, and ensure a superior customer experience.Cultivate and maintain a deep understanding of Latent’s products, features, and workflows.Document customer interactions, issues, and feedback to drive ongoing product and process improvements (FAQs, knowledge base content, internal documentation).Independently manage tasks while contributing to team workflows and the continuous enhancement of support operations.What You BringMinimum of 2 years of experience in a customer support or product operations role, preferably within a high-tech or fast-paced environment.