Client Operations Analyst

Join January as a Client Operations Analyst, where you'll play a pivotal role in enhancing our client experience. You will be responsible for analyzing client operations, optimizing processes, and ensuring seamless communication between teams. Your analytical skills will help us identify opportunities for improvement and drive operational excellence.

At Morgan & Morgan, we believe in the importance of our work. Serving millions of Americans, we act as their strongest advocate against insurance companies, large corporations, and defective products. With a team of attorneys across all 50 states, along with dedicated client support, innovative marketing, and efficient operations, every member of our firm plays a vital role in the ongoing fight for consumer rights. United by our mission, our team of over 6,000 employees stands firm: For the People.SummaryWe are on the lookout for a Business Operations Analyst to become an integral part of our team. In this role, you will be tasked with providing data-driven insights that enhance daily case operations, support organization-wide strategic decisions, and facilitate positive business outcomes. As part of a focused team, your contributions will ensure that all internal operations run at peak efficiency while delivering outstanding value and service to our clients.

About impact.comimpact.com stands as the premier commerce partnership marketing platform globally, revolutionizing how businesses expand by enabling them to discover, manage, and scale partnerships throughout the customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to achieve performance-driven growth through genuine relationships. Our award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—integrate all partner types into a single cohesive platform. As recommendations become increasingly pivotal for consumers, impact.com ensures brands are present where it counts. Over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, leverage impact.com to support more than 350,000 partnerships that generate measurable business outcomes.Your Role at impact.com:The Senior Revenue Operations Analyst role offers a thrilling opportunity to engage with a global team within a rapidly expanding go-to-market (GTM) organization. You will play a vital role in facilitating GTM growth by providing insightful reporting and analysis on revenue-generating activities. Additionally, you will contribute to the design, implementation, and optimization of effective sales processes and tools on a worldwide scale.What You'll Do:Lead strategic RevOps projects from inception to execution, ensuring global adoption and alignment.Transform intricate sales data into actionable insights and present strategic recommendations to GTM leadership.Evaluate and enhance global GTM processes, acting as the project manager for cross-functional improvements.Serve as the strategic business owner and expert user of the Salesforce-centered technology stack, overseeing its roadmap and integrations.Craft and deliver impactful reporting frameworks and dashboards that monitor key performance indicators (KPIs) for essential sales initiatives.Steer change management initiatives, creating documentation and communication strategies to facilitate new global undertakings.

Join a Pioneering CompanyAt Palantir, we create cutting-edge software that revolutionizes data-driven decision-making and operational efficiency. Our platforms enable partners to make significant advancements—from developing life-saving pharmaceuticals to predicting supply chain challenges and reuniting families with missing children.Role OverviewThe Site Reliability Operations Analyst plays a crucial role in ensuring the seamless deployment of Palantir solutions. Your mission is to design, implement, and optimize workflows that enhance operational efficiency and minimize obstacles. You will monitor and stabilize projects, proactively identify and address challenges, and anticipate client needs, allowing our engineers to dedicate their expertise to solving complex technical issues.This role demands a blend of project management, process improvement, and execution capabilities. We seek individuals who are passionate about problem-solving, embrace innovative ideas, and thrive in collaborative environments.

Join AlphaSense as a Senior Analyst in Sales Operations!At AlphaSense, we empower the world's leading companies to make informed decisions with confidence. Leveraging cutting-edge AI technology, our platform provides critical market intelligence and insights from a vast array of trusted content including equity research, company filings, news, and more. With the recent acquisition of Tegus in 2024, we are positioned to enhance our offerings and bolster our mission of delivering unparalleled insights. With over 6,000 enterprise customers, including most of the S&P 500, we invite you to be part of our journey in transforming decision-making processes.Founded in 2011, with headquarters in New York City and a global workforce of over 2,000, AlphaSense is a vibrant and innovative workplace. Join us to drive your career forward!Location: New York, New YorkReports to: Director, International Revenue OperationsAbout the Team:The Revenue Operations team is dedicated to enhancing productivity and operational efficiency for our account executives, managers, and sales development representatives. We implement analytics, refine processes, and support strategic initiatives that significantly influence our revenue outcomes.About the Role:As a Senior Analyst in the Revenue Operations team, you will be instrumental in developing essential tools, optimizing sales processes, and generating actionable reports that will guide the organization towards impactful decisions. Your role will encompass data analysis, reporting, and providing strategic recommendations.Who You Are:3-4 years of experience in an international revenue organization, contributing to productivity and efficiency.Proficiency in data analysis and reporting tools.Strong problem-solving skills and ability to work in a fast-paced environment.

Socure is seeking a Business Operations Analyst based in New York, NY. This role centers on refining company processes and contributing to projects that influence the future of digital identity verification. Key responsibilities Review business processes to identify areas for improvement and recommend actionable changes. Put new solutions in place to streamline operations and boost effectiveness. Partner with colleagues from various departments to understand their needs and communicate findings. Apply data-driven analysis to guide decisions and support Socure’s growth. Collaboration and impact This position interacts with multiple teams, sharing insights that help guide Socure’s operational strategy. The work has a direct effect on the company’s progress in digital identity verification.

Brex is hiring a Revenue Operations Analyst in New York. This position plays an important part in refining revenue processes and supporting growth strategies across the company. Role overview The Revenue Operations Analyst works with sales, finance, and marketing teams to review performance data and identify ways to improve how revenue is generated. The role focuses on analyzing key metrics and helping teams operate more efficiently. What you will do Collaborate with sales, finance, and marketing to understand and track revenue performance Analyze operational data to spot trends and areas for improvement Support the implementation of solutions that make revenue processes more effective Requirements Experience working with data and performance metrics Ability to work across multiple teams Strong analytical and problem-solving skills

TransPerfect is hiring an Operations Analyst with a focus on Supplier Management in New York City. This position centers on monitoring supplier performance and identifying ways to improve internal processes. What you will do Review and assess supplier performance to ensure standards are met Work closely with teams throughout the company to support operational efficiency Help strengthen supplier relationships and contribute to business value Collaboration This role requires frequent interaction with colleagues in different departments. Expect to share insights and coordinate efforts that support both supplier management and overall company goals.

Join our dynamic team at Example Corp and contribute to our legacy of excellence in retail operations!DescriptionPosition: Operations Compliance AnalystWork Model: HybridAbout Example Corp:Founded in 1998 on the picturesque Martha’s Vineyard by visionary brothers Shep & Ian Murray, Example Corp has grown into a powerhouse in the clothing and accessory retail sector. With over 100 retail locations, a thriving e-commerce platform, and partnerships with leading department stores like Nordstrom and Bloomingdale's, we are dedicated to providing our customers with quality and style. Our philosophy, embodied in our motto “Every day should feel this good,” drives our commitment to excellence and innovation.As we continue to expand, we invite passionate and talented individuals to join our team and help shape the future of Example Corp. Here, every day is an opportunity to embrace the Good Life, no matter where you are.At Example Corp, we are not just about business; we foster a fun, inclusive, and supportive culture that promotes both hard work and personal fulfillment. Our employees are like family, and we believe that our success is rooted in our commitment to creating a fantastic workplace for everyone.Join us in our mission to build an inclusive environment across all departments and locations, where every voice is valued and every contribution counts!

*This position requires onsite attendance five days a week at our New York office. Immediate availability is essential.*About Us:DV Trading is a leading financial services firm that leverages its proprietary capital, innovative trading strategies, and robust risk management techniques to ensure liquidity across global financial markets and various asset classes. Established two decades ago and headquartered in Chicago, the DV group has expanded to a workforce of around 600 professionals across North America, Europe, the UAE, and Asia. Our affiliates encompass two broker-dealers, a futures commission merchant, and a registered investment adviser.Overview:Data flows are the lifeblood of a successful trading organization. Every decision, from rapid trades to risk management and exploring new markets, hinges on the swift, accurate, and seamless movement of data.We are currently seeking a dedicated Operations Analyst who excels at identifying gaps, pursuing solutions, and constructing resilient data pipelines that interconnect all operations. You will work closely with the Director of Operations to design and oversee the operational frameworks that drive trading activities across the firm.Responsibilities:Support the Director of Operations by collaborating with traders, developers, risk managers, and other teams to ensure that vital data is delivered efficiently and scalably.Acquire in-depth knowledge of the trading, clearing, and settlement processes for all asset classes handled by the firm (including commodities, equities, fixed income, FX, and cryptocurrency).Manage daily operational tasks, including SOD/EOD position reconciliations, pricing and settlement processes, PnL calculations and reporting, as well as critical intraday monitoring.Establish a comprehensive system of alerts, checks, and reconciliations to maintain data integrity, communicate discrepancies in real-time, and prevent minor issues from escalating.Gain a thorough understanding of all trading execution methods within the firm and contribute to designing a more efficient system for processing fills and distributing positions to traders.Partner with developers to refine databases, trader tools, and position management interfaces.Develop streamlined processes for onboarding new traders, strategies, and products.Conduct insightful data analysis on volumes, fees, margin financing, rebates, and desk ROI, aligning insights with business opportunities.Assess the operational viability of new trades, markets, and exchanges, and address trading obstacles that may impede new business initiatives.

NBCUniversal is seeking a Data Operations and Audience Management Analyst to support key data initiatives in New York. This full-time role centers on analyzing and managing audience data to inform business decisions and improve audience understanding. Role overview The analyst will work closely with teams across the organization to streamline data processes. Day-to-day responsibilities include reviewing audience data, identifying patterns, and supporting efforts to generate actionable insights. Collaboration Expect to partner with colleagues from various departments, sharing findings and helping to refine data workflows. This collaboration aims to strengthen the quality and impact of audience analytics at NBCUniversal. Location This position is based in New York and requires full-time commitment on site.

Role overview Spotify is hiring a Revenue Operations Analyst for the Revenue Operations team in New York. This role centers on supporting the Order to Cash (O2C) process, which is essential to Spotify’s global business and ongoing growth. What you will do Collaborate with Finance, Sales, and Product teams to ensure accuracy throughout revenue operations Work to streamline O2C workflows and increase process efficiency Assist with initiatives aimed at improving customer satisfaction by refining processes Take part in enhancing systems and procedures that help drive Spotify’s global operations Location This position is based in New York, NY.

Join Ramp as an AML Operations Analyst and play a pivotal role in safeguarding our financial operations. You will be responsible for analyzing transactions to detect suspicious activity, ensuring compliance with regulatory requirements, and implementing effective anti-money laundering strategies.

The Portfolio Data Operations Analyst at Addepar plays a key role in maintaining and enhancing the systems that drive portfolio data operations. Based in New York, NY, this position focuses on ensuring the quality and reliability of financial data used by both internal teams and clients. Responsibilities Manage daily operations related to portfolio data, keeping information accurate and up to date. Work closely with colleagues from different departments to safeguard data integrity. Help clients by making sure their financial data remains correct and useful for decision-making. Review existing workflows, identify areas for improvement, and recommend process changes. Support Addepar’s mission to provide dependable financial insights through precise data operations. Collaboration This analyst partners with cross-functional teams, contributing expertise to strengthen data processes and support client needs.

TransPerfect supports businesses as they navigate global markets, offering translation, multicultural marketing, website globalization, legal support, and technology solutions tailored to a variety of business needs. Role overview The Operations Analyst - Corporate Real Estate works closely with TransPerfect's facilities and infrastructure teams. This position supports supply management and other operational functions, providing data and insights to help leadership make informed decisions. The analyst addresses global real estate needs, including space planning and comparative analysis, and assists with the management of leased facilities worldwide. Key responsibilities Collaborate with real estate brokers to gather and analyze leasing options. Evaluate real estate alternatives and present data-driven recommendations. Coordinate property tours and collect feedback by working with brokers and internal teams. Prepare executive summaries of operational data for the COO. Create CAD layouts for potential leased spaces. Develop cost comparisons and recommendations to support real estate decisions. Assist with lease negotiations alongside the legal team and management. Location This role is based in New York City, New York, United States.

Role Overview The City of New York is seeking a Procurement Operations Analyst to help strengthen procurement processes and support operational efficiency. This role supports multiple departments by analyzing procurement data and contributing to informed decisions across the organization. What You Will Do Analyze procurement data to identify trends and areas for improvement Prepare reports that support decision-making for procurement strategies Work with stakeholders from various departments to refine and enhance procurement practices

About KalshiKalshi is pioneering a transformative approach in finance through prediction markets, enabling individuals to trade on outcomes of various events and convert queries about the future into financial assets. As the first and only regulated prediction market in the U.S., we are rapidly expanding, boasting thousands of markets across diverse sectors including politics, economics, finance, weather, tech, AI, and culture.Our belief is simple: prediction markets can evolve into the largest financial market by turning every conceivable question into a financial position.Our vision: to establish the largest financial market globally.Our mission: to enhance transparency in the world through the power of markets.At Kalshi, we thrive on a culture of excellence, hiring exceptional talent and putting in the hard work to achieve our goals. We invite ambitious and skilled individuals to join our dynamic team and contribute to the evolution of financial markets.Role OverviewAs an Operations Risk Analyst, you will play a crucial role in maintaining the stability and integrity of Kalshi's markets through effective post-trade processing and operational risk management. You will continuously monitor trading activities, safeguard customer positions, and act as the primary contact for clients and clearing members facing operational challenges. Your contributions will be vital in protecting participants, mitigating risks, and refining the systems that drive the next generation of markets at Kalshi.

About BleeAt Blee, we are revolutionizing traditional workflows that often rely on spreadsheets and emails, by introducing AI-driven software that unifies organizations to meet compliance requirements swiftly, thoroughly, and transparently. Our platform is already utilized by thousands of active users from numerous enterprise-grade clients under long-term contracts. Our leadership team boasts experience from prestigious companies such as Adobe, Chime, PayPal, AWS, Wachtell, Harvard Law, and Columbia Law.We have created an innovative platform tailored to address the unique challenges faced by our customers from start to finish. We believe that the ideal candidates for Blee will not only be adept problem solvers but will also relish the challenge of identifying the specific needs of our users, many of whom are new to this type of product.With offices in downtown San Francisco and a new location in NYC on the horizon, most of our team operates between these two vibrant regions.The RoleWe are seeking an entry-level Business Operations Analyst who is eager to make a significant impact from Day 1. In this role, you will support the executive team, helping the company to operate efficiently, remain aligned, and achieve high performance.Growth TrajectoryThis position offers an opportunity for ownership and rapid personal growth, challenging you to evolve swiftly as the company scales. We envision you becoming a valuable thought partner as you progress in your career.What You’ll DoTriage and execute for leadership – Be the first point of contact for the Head of Ops & Product and the CEO, managing incoming requests, prioritizing urgent matters, and addressing what you can directly.Own product quality – Conduct quality assurance on new features before launch, document bugs, perform live product spot-checks, and assist in coordinating fixes.Manage customer communications – Compose and distribute announcements, release notes, and other customer-facing updates; manage support escalations as necessary.Track and synthesize product feedback – Develop a system for logging customer requests and identifying patterns to share with the product team.Create explainer content – Produce instructional videos for customers, internal training, and sales enablement.

The City of New York seeks a Senior Analyst, Service Desk Operations - Procurement Operations Specialist to join its team in New York. This position centers on enhancing procurement processes within service desk operations. Key Responsibilities Partner with several departments to strengthen service desk functions tied to procurement activities. Spot areas for improvement and carry out changes that align with organizational goals. Support the smooth and effective operation of procurement workflows. Encourage adoption of best practices among service desk and procurement staff. Collaboration and Impact Regular interaction with teams across the organization is central to this role. The Senior Analyst will contribute directly to operational efficiency and help advance the City’s procurement initiatives.

About LangChainLangChain is on a mission to revolutionize the landscape of intelligent agents. We provide a robust foundation for agent engineering, empowering developers to transition from prototypes to production-ready AI agents that organizations can depend on. Initially established with popular open-source tools, we now also offer an extensive platform for building, assessing, deploying, and managing agents at scale.Our tools, including LangChain, LangGraph, LangSmith, and Agent Builder, are trusted by teams delivering genuine AI products across startups and established enterprises. Millions of developers utilize LangChain to support AI initiatives at companies such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.Having successfully raised $125M in Series B funding from notable investors like IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are poised for continued product development and accelerated growth, where every team member has a meaningful role in shaping our technology and collaborative processes. At LangChain, your contributions can significantly influence the real-world application of our technology.About the Role:We are seeking a Deal Strategy & Operations Analyst to become a vital part of our expanding Deal Strategy & Operations team. This position will serve as an essential ally to our sales organization, facilitating efficient deal execution while safeguarding pricing integrity and revenue quality. In this role, you will review and structure non-standard SaaS contracts, assess pricing requests, and work cross-functionally with Sales, Finance, and Legal teams to expedite deal approvals. You will ensure that all deals are accurately configured in our CPQ system, comply with revenue recognition standards, and align with company policies. The ideal candidate will possess strong analytical skills, meticulous attention to detail, and the capacity to harmonize business flexibility with financial discipline. This represents an excellent opportunity to gain insight into the complete revenue lifecycle while making a direct impact on our ability to close deals swiftly.What You’ll Do:Lead non-standard deals through the contracting cycle and internal approval processes in collaboration with the relevant cross-functional teams (Sales Leadership, Legal, Accounting, Billing, Product, etc.) to ensure alignment with business strategies and guidelines.Master and help refine deal policies, encompassing contract terms, pricing & packaging, and contractual requirements.Collaborate with Account Executives to formulate deals, ensuring all configurations are accurate and compliant.