Strategic Customer Success Manager - Remote (New York)

PagerDuty (NYSE:PD) stands at the forefront of Digital Operations Management. In today’s fast-paced digital landscape, organizations of all sizes count on PagerDuty to ensure flawless digital experiences for their customers. Our platform empowers teams to swiftly identify issues and seize opportunities, facilitating collaboration among the right individuals …

As a Senior Manager of Revenue Enablement at findigs, you will play a pivotal role in driving sales productivity and enhancing our revenue operations. This position requires a strategic mindset, excellent leadership skills, and a passion for enabling sales teams to achieve their goals. You will collaborate with cross-functional teams to develop and implement training programs, sales tools, and processes that empower our sales force.

About UsAt Legora, we are revolutionizing the legal industry. Our commitment is to collaborate with legal professionals, ensuring that our solutions are tailored to meet their needs effectively. Our AI-driven workspace enables legal experts to work efficiently while gaining valuable insights.We aim to enhance legal processes, making them smarter and more efficient. Trusted by top global firms across 40 countries, we continually innovate and improve our offerings.Joining Legora means being part of a team that values excellence and collaboration, striving to empower lawyers with technology that truly resonates with them. If you are passionate about innovation and ready to make an impact, we invite you to be part of our journey.Join Us in Shaping the Future of Legal TechWe are seeking a dedicated Payroll Manager to oversee our U.S.-based, multi-state payroll operations. In this pivotal role, you will ensure that payroll is processed accurately, compliantly, and on time throughout the employee lifecycle, while collaborating closely with our Professional Employer Organization (PEO) and internal People teams.This role combines payroll operations, compliance, and employee experience, requiring a detailed-oriented approach and hands-on engagement as our company continues to expand.Your Key ResponsibilitiesManage the complete U.S. payroll cycle across multiple states, including semi-monthly payroll for all employees.Oversee payroll systems and processes to guarantee accurate wage calculations, overtime, variable compensation, and reimbursements.

Join Eagle as a Member of Technical Staff!Eagle is revolutionizing the built environment, akin to Pixar Studios, by integrating advanced AI into civil, structural, and MEP engineering. With the support of Lightspeed Venture Partners, we acquire and transform engineering firms to tackle some of the world’s most pressing infrastructure, energy, and climate challenges.Our mission is to equip engineers with cutting-edge tools that enhance their capabilities and streamline their processes. By leveraging AI, we aim to close the automation gap in engineering, where currently less than 5% of tasks have been automated.As a Member of Technical Staff, you will collaborate closely with our founders to develop Cortex, our innovative data platform. You will work alongside experienced engineers to create systems that make institutional knowledge accessible, automate quality assurance, and produce engineering deliverables efficiently.Your Responsibilities:Develop and implement core components of our platform, including data connectors and document intelligence for AEC artifacts.Lead the creation of systems across LLM pipelines, document parsing, and backend infrastructure.Collaborate with design partners, delivering your work for immediate use by engineers.Research and apply emerging AI frameworks and methodologies.Contribute to fostering a positive engineering culture.

Join flex as the Chief of Staff and Vice President of Strategy & Operations, pivotal roles within our Executive Office, where you will drive strategic initiatives and streamline operations to enhance organizational effectiveness. You will collaborate closely with senior leadership, providing insights and recommendations that shape our strategic direction.

Role Overview The City of New York is hiring a Site Manager to oversee projects across New York City. This position manages daily site operations, enforces safety standards, and leads teams to meet project goals. What You Will Do Supervise site activities and coordinate project schedules Ensure all work complies with safety regulations and city requirements Lead and support a team of professionals on site Communicate with stakeholders to keep projects on track What We Look For Proven experience managing teams and site operations Strong leadership and organizational skills Attention to detail and commitment to safety Clear, effective communication with people from varied backgrounds This role offers the chance to contribute to projects that shape New York City. Candidates who value teamwork and project success are encouraged to apply.

As a Customer Support Manager at Campfire, you will act as a primary advocate for our customers, delivering prompt, considerate, and top-notch support for both technical and accounting inquiries. You will take ownership of intricate support cases, develop in-depth product knowledge, and contribute to the evolution of our support framework as we expand.Collaboration is key; you will work closely with Product, Engineering, and Customer Success teams to transform customer feedback into improved product experiences and enhance our user support processes.This role is perfect for a problem-solver who thrives in dynamic environments and aspires to grow into a leadership position over time.

About Our TeamJoin the dynamic AI Success Engineering team at OpenAI, where we transform groundbreaking AI innovations into impactful solutions for enterprises. Our mission is to collaborate closely with clients, facilitating the journey from experimentation to tangible outcomes. We focus on ensuring seamless adoption, technical preparedness, and long-term value creation. By accelerating production delivery and shaping the usage of OpenAI products, we help businesses achieve quantifiable results. We work collaboratively with various teams, including Sales, Solutions Architecture, Technical Success, and Product to bring state-of-the-art AI safely and effectively to the market.About This RoleWe are on the lookout for a seasoned technical leader to manage and expand a high-performing team of AI Success Engineers. This team is responsible for ensuring post-sale technical success for ChatGPT Enterprise, guiding customer onboarding, activation, and adoption through structured programs and change management strategies.AI Success Engineers are highly technical and hands-on, assisting clients with advanced functionalities including connectors, Codex, custom GPTs, and other cutting-edge features as they become available. They collaborate closely with customer stakeholders to guarantee effective deployment, broad adoption, and significant business impact.In this role, you will establish team strategies, ensure robust execution and technical precision, and create processes that enable scalability, consistency, and operational excellence, while remaining closely connected to customers and the field.This position is based in New York City or San Francisco, operating under a hybrid schedule requiring three days per week in the office. Some regional travel may be required.Your ResponsibilitiesDevelop and implement the strategy and operational model for the AI Success Engineering team, ensuring alignment with OpenAI's goals and customer requirements.Recruit, lead, mentor, and cultivate a high-performing team of AI Success Engineers with robust technical skills and a focus on customer satisfaction.Oversee the successful post-sale adoption of OpenAI products across enterprises, digital-native firms, and rapidly growing organizations.Guarantee technical readiness and customer adoption of advanced OpenAI capabilities, partnering closely with clients on real-world applications.Act as the voice of the customer to inform product development and commercial strategies.Establish operational rhythms, including leadership summaries and knowledge-sharing sessions to enhance team performance.

Overview / Objective:The Finance Manager will play a pivotal role within the Club & Labor Finance department, focusing on the strategic analysis of Member Club financials. This position is primarily responsible for developing and maintaining economic models for the League, in addition to financial models that facilitate Collective Bargaining Agreement (CBA) negotiations.Key Responsibilities:Act as the lead analyst on the League-wide economic model by integrating club financials to identify critical financial trends, benchmark club performance, and assess the local versus national implications of strategic initiatives.Enhance and create financial models utilized during CBA negotiations to analyze the cost-benefit relationship of potential CBA provisions.Conduct in-depth analyses of financial models that evaluate the overall League financial landscape, focusing on revenue sharing, debt financing, stadium financing, and player expenses.Prepare annual League economic management reports and five-year projection reports on League financials for presentation to club owners.Collaborate with IT teams to optimize financial reporting tools and ensure data integrity.

Records Management Specialist IIIEmployment Type: Full-Time, Mid-LevelDepartment: Office SupportCGS Federal is actively looking for a knowledgeable Records Management Specialist to join our team, providing essential technical, management, and documentation support for a significant Federal agency initiative.At CGS, we unite talented, driven, and innovative individuals to tackle the government's most pressing challenges using advanced technology. We are in search of candidates who are eager to foster government innovation, value teamwork, and can anticipate the requirements of their colleagues. Our supportive work environment encourages professional development through a wide range of learning opportunities.Responsibilities include:- Assisting in the provision of technical support for records management initiatives, dockets, and records centers under the guidance of a Records Information Manager.- Participating in planning and program development, analyzing records or docket management challenges, and designing strategies to fulfill ongoing records or docket management requirements.- Performing specific technical tasks based on site needs, including responding to inquiries, maintaining and retrieving collections, conducting metadata reviews, managing equipment, and utilizing automated information systems such as the Federal Docket Management System (FDMS).

About CookUnity:At CookUnity, we believe that food is more than just a necessity; it’s a source of nourishment, inspiration, and connection. Established in 2018, we are the pioneering platform that links food lovers with world-class chefs, delivering over 50 million chef-prepared meals annually to homes across the nation. Our meals are fresh, ready-to-eat, and crafted with the utmost passion to nourish both body and soul.As we grow, CookUnity is evolving from a delivery service into an innovative marketplace with a singular mission: to empower chefs to nourish the world.If you share this passion, we invite you to explore this opportunity.The RoleThe Culinary Operations Supervisor is a hands-on leader for our evening shifts, responsible for overseeing kitchen production and ensuring seamless execution of operations. This role mandates strict adherence to Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMPs), and food safety regulations, while actively supporting Culinary Operations Leads and production teams on the floor.You will be tasked with monitoring real-time operations, swiftly addressing issues, escalating risks as needed, and maintaining workflow consistency across production zones. Success in this role is gauged by operational consistency, compliance, quality execution, and effective shift-to-shift communication.

Join Gopuff as an Operations Associate in the vibrant Flat Iron District, where you'll be an integral part of our operations team. Reporting directly to the Site Leader, our Operations Associates embody determination, enthusiasm, and a passion for overcoming challenges. Your role will encompass a wide range of operational tasks such as picking, packing, receiving products within our site, and collaborating with our partner drivers.At Gopuff, we cater to our customers' everyday essentials at any time of day. We are building a dynamic team of innovators and risk-takers ready to transform the retail landscape faster than ever. And yes, if you love snacks, you’ll fit right in!

Join the dynamic operations team at Gopuff as an Operations Associate in Howard Beach, NY! Reporting directly to the Site Leader, you will be a vital part of our mission to deliver everyday essentials to our customers, come rain or shine. We are seeking individuals who are driven, enthusiastic, and ready to take on the challenges that come with this role.As an Operations Associate, your responsibilities will include picking and packing orders, receiving products, managing inventory, and ensuring the cleanliness and organization of our facility. You'll work closely with partner drivers and must be prepared for physically demanding tasks throughout your shift.Gopuff is committed to reshaping the retail landscape and we’re excited to have innovative thinkers and passionate individuals join us on this journey. If you have a passion for snacks and a desire to be part of a fast-paced environment, we want to hear from you!

Gopuff is excited to welcome new Operations Associates (OAs) to our dynamic operations team in Jamaica, NY. Reporting directly to a Site Leader, OAs are vital to our success, embodying qualities like drive, resilience, positivity, and an eagerness to take on challenges. In this role, you will engage in a broad range of operational tasks, including picking and packing orders, receiving products both at our facility and in our kitchen (if applicable), and collaborating with our partner drivers.At Gopuff, we’re committed to delivering everyday essentials to our customers—24/7, come rain or shine. We’re building a team of innovative thinkers, dreamers, and risk-takers who are ready to revolutionize retail at lightning speed. Bonus points if you have a passion for snacks!Key Responsibilities:- Efficiently pick and pack items for customer deliveries- Receive and unpack pallets from vendors, ensuring inventory accuracy and resolving any discrepancies- Oversee inventory management and reshelving of canceled orders- Maintain a clean and well-organized sales floor and facility- Adhere to FIFO practices to manage waste and spoilage- Communicate with customers regarding substitutions or out-of-stock items- Safely handle, scan, and move products in an organized manner- Perform physical tasks including standing, walking, lifting, and using equipment like carts and pallet jacks- Occasionally work in freezer environments- Prepare high-quality beverages and menu items while following established recipes and presentation standards- Ensure accuracy in food and beverage packaging for delivery- Follow health, safety, and sanitation protocols for all products- Organize kitchen facilities to ensure easy access to resources while managing waste and spoilage through careful preparation- Prepare, package, and stage orders for handoff.

Business OverviewAt Mediabrands, we are a client-focused, consulting-driven, community-oriented group of media and marketing experts dedicated to ensuring our clients succeed in the competitive marketplace. With our diverse portfolio of brands and a collaborative culture, we provide the media and marketing expertise necessary to help our clients invest wisely and grow their businesses both now and in the future. Our commitment to excellence and equity is reflected through our talented community of professionals who are passionate about supporting our clients' best interests and those of the communities they serve.Senior Associate, Broadcast Advertising Operations

Join Verkada as the Sales Strategy & Operations Lead for our Enterprise team, where you will play a vital role in shaping our sales strategy and driving operational excellence. In this dynamic position, you will collaborate closely with cross-functional teams to identify opportunities for growth, streamline processes, and enhance our sales initiatives. Your analytical mindset and strategic approach will be instrumental in executing our vision and achieving ambitious targets.

Join our dynamic team at zip as a GTM Strategy & Operations Associate focused on Business Development Representatives (BDR). In this pivotal role, you will contribute to the execution of our go-to-market strategies, driving operational excellence and supporting our sales initiatives. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about optimizing processes to enhance team performance.

At Morgan & Morgan, we believe in the importance of our work. Serving millions of Americans, we act as their strongest advocate against insurance companies, large corporations, and defective products. With a team of attorneys across all 50 states, along with dedicated client support, innovative marketing, and efficient operations, every member of our firm plays a vital role in the ongoing fight for consumer rights. United by our mission, our team of over 6,000 employees stands firm: For the People.SummaryWe are on the lookout for a Business Operations Analyst to become an integral part of our team. In this role, you will be tasked with providing data-driven insights that enhance daily case operations, support organization-wide strategic decisions, and facilitate positive business outcomes. As part of a focused team, your contributions will ensure that all internal operations run at peak efficiency while delivering outstanding value and service to our clients.

As an Enterprise Delivery Lead specializing in Strategy & Operations at superdial, you will play a pivotal role in driving the success of our projects. Your expertise in managing enterprise-level delivery will ensure that our operational strategies are effectively implemented to meet client expectations and enhance overall business performance.You will collaborate closely with cross-functional teams, leveraging your analytical skills to identify opportunities for improvement and streamline operations. Your leadership will guide the team in delivering high-quality solutions, ensuring alignment with organizational goals.

Join our dynamic team at Mindlance as a Process Operator I in Copiague! In this vital role, you will play a key part in our operations, ensuring the smooth and efficient execution of processes that are crucial to our business success.