User Experience Designer

Join our dynamic team at hellokindred as a User Experience Designer, where your creativity and technical skills will shape the future of our products. We are looking for a talented individual who can craft engaging user experiences and drive design innovation. Collaborate with cross-functional teams to transform ideas into user-friendly designs that enhance …

Our MissionAt Datacom, we unite people and technology to tackle challenges, create opportunities, and explore new avenues for the communities we serve.About the RoleThe Regional Lead for End User Support will spearhead a team of end user service engineers within our IT Outsourcing division. Your primary objective will be to ensure the implementation of best practice support methodologies, leverage technical expertise, and achieve outstanding customer outcomes that drive exceptional satisfaction levels.Important: To be eligible for this role, you must be an Australian Citizen residing in Newcastle or Gosford, NSW, as the successful candidate will need to obtain Baseline security clearance.Key ResponsibilitiesIn your capacity as the End User Support Regional Lead, your responsibilities will include:Acting as the primary contact for all EUS-related issues and escalations from all stakeholders.Ensuring effective communication and resolution of escalations to the relevant stakeholders and involved parties.Staying abreast of emerging technologies and assessing their potential applications for our clients and Datacom.Assisting in Problem Management as necessary, delegating tasks appropriately.Supporting the Service Delivery team in Continuous Service Improvement initiatives.Managing call management system queues to ensure timely ticket assignment.Mentoring and coaching team members on customer-related issues, fostering a positive team culture.Ensuring the team's operational performance consistently meets high customer satisfaction standards.Exhibiting strong managerial and leadership qualities.Clarifying staff expectations and performance metrics.Keeping the Operations Manager (EUS) informed about compliance issues and performance irregularities.Enforcing adherence to the breached call reporting policy among staff.Tracking and documenting expenses for EUS team members.Ensuring timely submission of timesheets in compliance with Datacom processes.Qualifications and ExperienceTo thrive in this position, you should possess proven technical knowledge and experience in the following areas:Proficient background in supporting desktops/laptops within a corporate environment.Strong understanding of ITIL principles.Experience with hardware and peripherals, such as laptops, desktops, printers, and audio-visual equipment.Familiarity with Active Directory, Microsoft Exchange, SCCM, and End-Point Imaging, along with experience in SOE creation and maintenance.Proficiency in desktop and software applications, including Windows Operating Systems (7 through 10), Microsoft Office Suite (2007 through 365), and various antivirus software.

Join our innovative team at Speechify as a Senior Software Engineer focused on Core Experiences. In this key role, you will be instrumental in enhancing our platform, crafting high-quality software solutions, and driving technical excellence. Your expertise will contribute to the development of features that elevate user experiences and maximize operational efficiency.As a Senior Software Engineer, you will collaborate with cross-functional teams, mentor junior developers, and leverage your technical skills to tackle complex challenges. If you are passionate about building scalable software that makes a difference, we want to hear from you!

Join Atomhawk Design as a Junior Environment Concept Artist and unleash your creativity in a dynamic and collaborative environment. You will be responsible for creating stunning visual environments for a variety of exciting projects, contributing to the overall artistic vision and bringing imaginative worlds to life.Your work will involve collaborating closely with senior artists and designers, learning the intricacies of environment design, and developing a strong portfolio that showcases your artistic abilities and technical skills.