About the job
Are you eager to contribute to the growth and development of our clients in the automotive sector? If you are a natural connector and enjoy working with familiar customers, we have an exciting opportunity for you!
We are seeking a motivated Inside Sales Specialist - Automotive to join our dynamic team focused on passenger cars and retail. Your role will be pivotal in elevating our customer relationships to new heights.
Your Responsibilities:
In this position, you will work from our office in Nieuwegein as well as remotely. You will collaborate closely with your internal account manager colleagues.
Your main tasks include building strong client relationships, understanding customer needs, and effectively promoting our products and services.
With your genuine interest, you will accurately identify what clients require, translating every request into a suitable proposal or creating a tailor-made solution if necessary. Customer satisfaction is your top priority, ensuring that every client feels acknowledged and valued.
Additional Responsibilities Include:
Responding to customer inquiries via email, phone, or chat
Managing customer information, processing bookings, and appointments
Advising businesses in your region on our technical and skills-related products and services
Contacting warm leads provided by the external account manager or conducting phone sales initiatives with existing and new customers
Addressing user inquiries regarding Pulse, our HR service, and identifying areas for improvement to continuously enhance the service
Recording customer conversation details and bookings in administrative systems
Sharing knowledge and experiences with account managers and colleagues from other teams
