About the job
As the Senior Accounting Manager specializing in the Invoice-to-Pay (I2P) process, you will play a pivotal role in supporting the Global Process Owner (GPO) by managing, steering, and enhancing the complete I2P workflow. You will oversee the execution of this process by our external service provider, ensuring optimal performance of ECM workflows (including OCR, AP queue, approvals, and information requests), as well as guaranteeing accurate and timely postings in SAP and preparing invoices for payment runs.
In this capacity, you will serve as the central coordination hub for suppliers, internal teams, and the external delivery team. Your focus will be on maintaining high-quality standards, ensuring compliance, and facilitating the efficient resolution of issues while promoting continuous process improvements.
Key Responsibilities:
- Invoice-to-Pay Governance & Process Excellence: Ensure the correct execution of the global I2P process, including OCR validation, workflow routing, approvals, SAP postings, and payment readiness checks.
- Monitor compliance with global process standards, policies, ICFR controls, and documentation.
- Assist the GPO in identifying systemic issues and opportunities for process improvement.
- External Partner Steering (Accounts Payable Operations): Manage daily interactions with the external service provider to ensure SLA and KPI objectives are met.
- Oversee aging, backlog, exception queues, and the overall quality of processing.
- Facilitate escalations and ensure that critical cases are addressed until complete resolution.
- Promote effective collaboration between internal teams and external operations.
- Supplier and Internal Stakeholder Management: Supervise the query management workflow managed by the external provider to guarantee proper prioritization and timely responses.
- Assist with supplier communications regarding data requests, disputes, invoice corrections, or payment inquiries.
- Coordinate with Procurement, Plants, Controlling, and Business Units to secure necessary approvals and information for processing invoices.
- ECM (Comarch) Workflow Management: Oversee the complete ECM workflows including OCR validation, AP queue review, workflow routing, exceptions, and approval bottlenecks.
- Ensure the accuracy of data prior to SAP postings and payment scheduling.
- Support system enhancements, testing, workflow modifications, and template updates.
- Reporting & Continuous Improvement: Assist in the preparation of performance dashboards that track processing times, error rates, backlog, and GR/IR issues.
- Identify opportunities for improvement in automation, workflow harmonization, and efficiency.
- Contribute to the development of training materials, documentation, and best practice guidelines.
Why This Role Is Attractive:
- This high-impact position directly supports the Global Process Owner, offering significant opportunities for professional development and growth within a dynamic team environment.
