Production Support Lead

We are seeking a dedicated and detail-oriented Production Support Lead to join our dynamic team at Sonsoft Inc. In this role, you will be responsible for overseeing production support activities, ensuring seamless operations, and enhancing system performance. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and pr…

Join Sonsoft Inc. as a Production Support Lead where you will play a pivotal role in ensuring the seamless operation of our production environments. You will be responsible for troubleshooting issues, implementing solutions, and coordinating with cross-functional teams to enhance our production processes.

Join our dynamic team at Sonsoft Inc. as a Production Support Specialist, where you will play a vital role in ensuring the seamless operation of our production systems. Your responsibilities will include troubleshooting issues, monitoring system performance, and collaborating with cross-functional teams to enhance system efficiency. If you thrive in a fast-paced environment and are passionate about technology, we invite you to apply!

Join Sonsoft Inc., a leading provider of innovative technology solutions, as a Production and Environmental Support Specialist. In this role, you will be integral to ensuring optimal production processes and environmental compliance. We are looking for motivated individuals who are eager to contribute to our dynamic team and help drive our mission forward.

Join our dynamic team at Sonsoft Inc. as a Production and Environment Support Consultant. In this full-time role, you will provide essential support for production environments, ensuring optimal performance and reliability. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and enhance operational efficiency.

Join our dynamic team as a Lead Product Event Demonstrator in Plano, Texas! In this pivotal role, you will showcase innovative products at live events, engaging audiences and driving brand awareness. Your charismatic presence and ability to connect with potential customers will be key to our success. We are looking for someone with passion, creativity, and a flair for presentation.

Join Crossmark, Inc. as a Lead Product Event Demonstrator in Plano, Texas! In this pivotal role, you will be responsible for showcasing our innovative products at events, engaging with customers, and driving brand awareness. Your passion for customer interactions and your expertise in product knowledge will be key to enhancing the consumer experience.

Join our dynamic team at stemxpert1 as a Lead Application Developer/Tester/Support Specialist. In this pivotal role, you will leverage your expertise in Granite, Telcordia, and Tirks technologies to drive innovative application development, testing, and support solutions. Collaborate with cross-functional teams to ensure high-quality deliverables and enhance user experiences.

Role overview The Tech Lead, Android Core Product at Speechify will guide Android development efforts from the Plano, TX office. This role shapes technology decisions and sets direction for the Android Core Product team. Collaboration with cross-functional teams is central to this position. The Tech Lead works closely with engineers, designers, and product managers to deliver solutions that enhance user experience and improve product quality. What you will do Guide technical direction for Android development Work with various teams to deliver high-quality product improvements Focus on enhancing user experience and maintaining product standards Location This position is based in Plano, TX, USA.

Join Speechify as a Tech Lead and play a pivotal role in shaping the future of our Web Core Product and Chrome Extension. In this dynamic position, you'll lead a talented team of developers, driving innovative solutions and enhancing user experiences. You'll collaborate closely with cross-functional teams to define project scopes, set timelines, and ensure successful delivery of high-quality products.As a Tech Lead, you will also mentor junior developers, fostering a culture of continuous improvement and professional growth. Your expertise will be essential in making architectural decisions and implementing best practices in software development.

Join our dynamic DashMart team as a Shift Lead, where you will play a crucial role in ensuring efficient operations in our local fulfillment center. As a Shift Lead, you will oversee day-to-day activities, manage inventory, and lead a team in a fast-paced environment. We are looking for a proactive leader who thrives in a physical work setting and is passionate about delivering exceptional service to our customers.

Join Raising Cane's as an IT Support Representative I, where you will be an essential part of our dedicated team, providing top-notch technical support to our employees. This role involves troubleshooting various IT issues, ensuring our systems run smoothly, and maintaining operational efficiency.

Technical Support AnalystProcom Services is actively seeking a skilled Technical Support Analyst for a contract position in Plano, TX. This role is pivotal in providing exceptional support to our extensive licensed customer base through various communication channels.Job OverviewAs a Tier-I Support Engineer within the Security System Protection Solutions Division, you will play a crucial role in diagnosing and resolving technical issues, ensuring customer satisfaction at all times.Contract DurationThe assignment is expected to last for a minimum of 6 months.Note: We regret to inform that we cannot consider candidates holding H1B Visas or those represented by third-party agencies.

Join our dynamic team as a Technical Support Analyst where you will play a crucial role in providing exceptional technical assistance to our clients. You will leverage your problem-solving skills to troubleshoot and resolve technical issues, ensuring our clients receive the highest level of support. Your expertise will help in maintaining client satisfaction and fostering long-term relationships.

Join our dynamic team at Procom Services as a Bilingual Technical Support Engineer. In this role, you will leverage your technical expertise and language skills to provide exceptional support to our diverse clientele. You will be responsible for troubleshooting technical issues, providing solutions, and ensuring customer satisfaction in both English and Spanish.

SUMMARYAxxys Technologies is seeking a dedicated Client Support Specialist to join our technical services team. This role is essential in delivering outstanding client support, where you will be the first point of contact for client inquiries and technical issues. The successful candidate will focus on efficiently resolving support requests, prioritizing them as necessary, and escalating to the appropriate technical resources when needed. You will utilize our remote service board within the Axxys PSA system and collaborate with the Operations group to address customer service requests through various channels such as phone, email, and our PSA portal. The aim is to resolve issues within one hour whenever possible. Should additional time be required, you will work with the Operations team to manage ticket prioritization effectively.KEY RESPONSIBILITIESMonitor the remote service board for incoming tickets and evaluate them for potential resolution.If resolution is achievable within one hour, assign yourself to the ticket and work towards a solution.For tickets requiring more than an hour, assess ticket priority in conjunction with the Operations group and escalate accordingly.Communicate effectively with clients to set expectations regarding ticket resolution timelines.Participate in the After Hours On-Call rotation, responding to after-hours alerts via phone and email.Document all relevant information in the PSA/RMM tools and maintain accurate records of client interactions.

Join our dynamic team as an Application and Deployment Support Specialist at Mindlance. In this role, you will be responsible for providing exceptional support for application deployment processes, ensuring seamless integration and functionality for our clients. You will play a critical role in troubleshooting and resolving deployment issues, collaborating closely with both technical and non-technical teams to ensure successful application launches.

Join Our Dynamic Team!At DSI Systems, we leverage over 40 years of expertise in sales enablement and tailored business solutions, delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to make a meaningful impact in the realms of sales and customer service. Our vibrant and rewarding work environment provides ample opportunities for personal and professional growth.Position OverviewThe Retail Support Specialist (RSS) plays a vital role in providing hands-on, frontline support to AT&T customers within bustling national retail settings. In this position, you will engage directly with customers and retail partners to address account, billing, device, and service inquiries, often in fast-paced, high-volume scenarios. Success in this role hinges on strong communication skills, emotional resilience, comfort with technology, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail environment. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan adjustments, device assistance, and service issues.Troubleshoot wireless devices, resolve network problems, and ensure feature functionality.Thrive in high-volume retail environments, maintaining focus and service quality during peak times and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T representative for retail partners, leading in-store support for escalated issues.Proactively collaborate with store leadership to resolve customer concerns, enhancing partnership alignment and delivering a superior customer experience.Work Environment & Schedule ExpectationsThis position is conducted in a retail setting, requiring standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility in scheduling is essential, including availability on evenings, weekends, and holidays as needed.Comfort in busy, customer-facing environments with frequent interactions and problem-solving responsibilities is a must.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly document all customer interactions and maintain accurate records.Adhere to company policies, compliance standards, and privacy regulations.Meet or surpass performance metrics including quality, efficiency, and customer satisfaction rates.Execute and uphold approved planograms for mobile devices and signage.

Comoto is hiring a Receiving Lead in Plano to oversee daily logistics and inventory management. This role centers on coordinating all receiving activities and ensuring processes are efficient and accurate. Role overview The Receiving Lead manages incoming shipments, checks inventory, and maintains high standards for quality and safety. Consistent attention to detail helps keep operations on track and supports overall warehouse performance. Key responsibilities Coordinate and monitor all receiving processes Train and support team members Uphold safety and quality standards throughout the receiving area Requirements Strong leadership skills Keen attention to detail Ability to work efficiently in a busy logistics setting

Join our dynamic team at Sonsoft Inc. as a Platform and Environment Support Engineer. In this role, you will be responsible for ensuring the seamless operation of our technology platforms and environments. You will work closely with various teams to troubleshoot issues, implement solutions, and enhance the overall user experience.