About the job
About Industrial Electric Manufacturing
Industrial Electric Manufacturing (IEM) stands as the largest independent full-line manufacturer of tailored power distribution systems in North America. Established over 75 years ago in Fremont, California, IEM has expanded alongside Silicon Valley, now boasting over 1.7 million square feet of manufacturing space. With annual sales surpassing $1 billion and over 10,000 commissioned projects across various sectors such as technology, data centers, commercial, energy, utilities, healthcare, and infrastructure, IEM is committed to providing outstanding product quality, reliable service, and the agility to fulfill complex technical demands at scale.
JOB SUMMARY:
The Senior Field Service Engineer specializing in Rotary UPS Systems will focus on rotary UPS power system distribution builds, mechanical and generator integration, system integration, start-ups, and preventative maintenance programs. This position demands advanced technical skills, mechanical aptitude, leadership capabilities, and practical field experience with electrical control systems and rotating equipment such as generators and flywheels. Exceptional troubleshooting skills and a dedication to delivering high-performance power solutions in environments such as data centers, hospitals, industrial facilities, and utility-scale operations are critical.
This role diverges from typical UPS engineer or technician positions, as a strong background in conventional static UPS systems may not be beneficial. The ideal candidate will have substantial experience with mechanical systems, generators, and rotary equipment and be adept at commissioning complex power systems on-site. You will serve as the front-line expert for bringing large-scale RUPS systems online, addressing technical challenges, and training others. This role also entails providing technical software and hardware troubleshooting support to the IEM customer base across North America while conducting start-ups, retrofits, or preventative maintenance. The engineer will collaborate closely with cross-functional IEM teams to integrate current and emerging technologies, commission intricate generator and RUPS systems, optimize existing power infrastructure, and ensure smooth operation across our power products as per the customer's RUPS design and sequence of operations (SOO). This role will act as the primary contact for all field service personnel concerning RUPS startup, generator support, preventative maintenance, 24-hour emergency response, and remote technical assistance.
