Demand Planning Analyst

We are seeking a highly analytical and detail-oriented Demand Planning Analyst to join our dynamic team at metromakro. In this role, you will play a crucial part in optimizing our supply chain and ensuring that customer demand is met efficiently. You will analyze data trends, develop forecasts, and collaborate with various departments to enhance our inventor…

The Sales Territory Analyst at NielsenIQ works to improve sales performance by examining data from multiple territories. This role centers on analyzing sales figures, spotting patterns, and turning findings into practical recommendations for the sales team. Key responsibilities Analyze sales data from different regions to support business goals Identify trends and patterns that impact sales outcomes Develop insights to help refine and optimize sales strategies Collaboration This position involves close teamwork with colleagues who share a focus on results and continuous improvement. Location Based in Pune, this analyst role supports NielsenIQ’s sales operations across multiple territories.

Role Overview Eversana is hiring a Quality Assurance Analyst in Pune. This position focuses on maintaining the quality and reliability of software products through thorough testing and evaluation. The analyst will work closely with development teams to spot defects, suggest improvements, and help strengthen overall product quality. What You Will Do Conduct detailed testing and evaluation of software products Collaborate with developers to identify and document defects Recommend improvements based on test findings Support the ongoing enhancement of product quality

QAD Inc. is seeking an IT Application Operations Analyst in Pune. This position focuses on maintaining and optimizing IT applications to support business operations. Role overview The analyst works closely with teams across the company to keep applications running smoothly. Daily tasks involve monitoring application performance, identifying issues, and supporting users as needed. Key responsibilities Collaborate with cross-functional teams to address application-related challenges Monitor and support the performance of IT applications Contribute to ongoing optimization and maintenance efforts Impact This role helps ensure reliable application operations, supporting QAD Inc.'s business processes and making a direct impact on day-to-day efficiency.

Veeam is recognized as the Data and AI Trust Company, dedicated to empowering organizations to understand, secure, and fortify their data and AI systems. We are at the forefront of data resilience and security posture management, seamlessly integrating identity, data, security, and AI risk. With our headquarters in Seattle and offices spanning over 30 countries, Veeam safeguards more than 550,000 customers globally, who rely on us for uninterrupted business operations. Join us on our journey to innovate, grow, and make a positive impact for some of the world’s leading brands.About the RoleOur Technical Customer Support team serves as the critical communication link for our customers, transforming the traditional support model. They tackle the complexities of individual support interactions and aim to leave a lasting positive impression while offering vital insights to our development and testing teams.Currently, we are seeking a Public Cloud Data Protection Engineer.What You’ll DoDeliver technical support and comprehensive troubleshooting for Veeam Software’s clients (B2B) through various communication channels including telephone, email, and web conferencing.Act as a technical liaison, building strong relationships with fellow IT professionals.Investigate and resolve customer issues and inquiries.Ensure timely updates and management of assigned cases.Contribute to the creation and enhancement of Veeam’s knowledge base documentation.Maintain accurate records of all customer interactions in our CRM tool, adhering to service level agreements.Stay informed about the latest technologies related to Veeam’s products and underlying technologies.

The Analyst, Customer & Product Support role at AlphaSense, Inc. centers on assisting clients and helping them get the most from the company's products. Based in Pune, this position involves direct interaction with customers and active problem-solving. Role overview This analyst supports both customers and product functionality. Typical work includes addressing client questions, investigating reported issues, and guiding users toward effective solutions. The goal is to maintain a high level of customer satisfaction with timely and accurate support. What you will do Engage with clients to understand and resolve their concerns Troubleshoot product-related issues Provide clear solutions to help customers use AlphaSense tools effectively Requirements This role suits someone who enjoys problem-solving and values strong communication. A focus on customer experience is important for success in this position.

About AlphaSense: AlphaSense is at the forefront of transforming decision-making for some of the world’s leading enterprises, providing them with reliable market intelligence powered by advanced AI technology. Our platform offers access to a vast array of public and private content, including equity research, company filings, event transcripts, expert calls, news, trade journals, and proprietary research material. With the recent acquisition of Tegus in 2024, we are further enhancing our mission to empower professionals with AI-driven insights that foster smarter decision-making. Our combined expertise will catalyze growth and innovation, enabling users to extract deeper insights from an expansive content library. Trusted by over 6,000 enterprise clients, including a significant portion of the S&P 500, AlphaSense, founded in 2011, has its headquarters in New York City and boasts a global workforce of more than 2,000 employees across various locations including the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us on this exciting journey!About the TeamThe Financial Modeling Team operates within the Customer & Product Support (C&PS) department, bridging the gap between sales, customer success, and technical support. Comprising finance professionals with backgrounds in investment banking and equity research, the team holds professional qualifications such as Chartered Financial Analyst (CFA), Certified Financial Planner (CFP), Certified Management Accountant (CMA), and Financial Risk Manager (FRM). Our objective is to comprehend our users' financial data requirements, thereby providing solutions that optimize M&A and quantitative research processes.This expert team is dedicated to delivering tailored experiences for our analytical tools, specializing in customer onboarding and adoption of our Excel add-ins, and developing, converting, and validating financial models and templates.About the RoleWe are actively seeking a Financial Modeling Analyst to join our dynamic Financial Modeling team at AlphaSense. This role requires a blend of technical expertise and a deep understanding of financial analysis to support our clients effectively.

Role Overview Weekday-1 is hiring a Blockchain Analyst / Developer in Pune, Maharashtra, India. This role focuses on integrating and supporting blockchain networks, tokens, and stablecoins within enterprise platforms. The position calls for deep technical knowledge and a commitment to performance, security, and reliability. What You Will Do Onboard and integrate new blockchain networks, tokens, and stablecoins into existing systems Develop and maintain automation frameworks for blockchain operations Validate integrations and manage end-to-end blockchain implementations Collaborate with engineering, product, and operations teams to deliver reliable solutions Standardize and govern blockchain processes, with an eye on continuous improvement What We Look For Extensive knowledge of distributed ledger technologies and smart contracts Experience with enterprise-level blockchain integrations Strong understanding of blockchain protocols, node infrastructure, and API integrations Ability to work effectively with cross-functional teams Problem-solving mindset, especially around system scalability and security Compensation Salary range: Rs 1,500,000 - Rs 2,300,000 (INR 15-23 LPA)

Role overview Nice Ltd. seeks a Business Analyst Specialist based in Pune, India. The position centers on using data to guide business decisions and strengthen operational strategy. Key responsibilities Collaborate with various departments to gather and review business data Analyze complex data sets to identify trends and patterns Translate findings into clear, practical recommendations Contribute data-driven insights to support strategic initiatives

The Analyst, Customer & Product Support role at AlphaSense India centers on improving customer experiences and supporting product development efforts. Based in Pune, this position works closely with both customers and internal product teams. Role overview This role focuses on analyzing support interactions and identifying ways to refine existing processes. By applying strong analytical skills, you will help maintain high service standards for clients and contribute feedback to product teams. Key responsibilities Collaborate with product teams to address customer needs and share insights. Analyze support processes to find opportunities for improvement. Work to ensure clients receive prompt, effective assistance. Location This position is based in Pune, India.

DemandMatrix is seeking a dedicated Market Analytics Quality Control Analyst to generate and validate technographics data, identify product keywords, and monitor emerging technologies. The role requires a solid understanding of various technologies, their adoption, and the ability to differentiate similar technology products based on nuanced features through competitive analysis.Key Responsibilities:Interpret business objectives tailored for marketing and sales teams of technology product vendors, designing effective research methods to discover and validate technographics data generated by our systems.Gather data on technology products, vendors, consumers, competitors, and the marketplace, consolidating this information into actionable insights, reports, and presentations to inform recommendations.Utilize both modern and traditional data analysis methods to compile and interpret data.Conduct online market research and systematically catalog findings into databases.Critically evaluate program methodology and key datasets to ensure accuracy in data releases and the integrity of the release angle.Stay informed on market trends and external research, implementing best practices in all analyses.

Join Assent as a Supplier Intelligence Analyst, where you will play a crucial role in enhancing our supplier data management. You will be responsible for analyzing supplier information, identifying trends, and providing insights that drive strategic decisions. Your analytical skills will help us ensure compliance and improve supplier relationships.

OVERVIEWThe Service Desk Quality Analyst plays a pivotal role in supporting the Service Desk operations by ensuring the precision, uniformity, and excellence of ticket management and documentation. Although primarily a behind-the-scenes position, this role may occasionally involve directly handling service tickets to meet operational demands or to gain a richer understanding of service trends. Key responsibilities encompass reviewing ticket categorization for accuracy, interpreting performance dashboards, pinpointing recurring issues, and transforming data into actionable insights for service leadership. Duties also include auditing tickets, flagging miscategorized entries, reporting on Service Level Agreement (SLA) compliance, monitoring backlog trends, and aiding problem management via thorough data analysis. As an extension of the quality function, this position is essential for enhancing ticket hygiene, boosting team performance, and delivering operational insights that foster continuous improvements within the service desk.DESCRIPTIONThe Service Desk Quality Analyst is a mid-level role that collaborates closely with the Service Desk team and leadership to:Oversee incoming new tickets in the Service Desk system to ensure prompt and accurate assignment to the appropriate team members.Monitor escalated tickets to swiftly identify high-priority or complex issues that demand immediate attention from Senior Analysts or Service Desk management.Maintain real-time monitoring of ticket queues and escalation pathways to avert bottlenecks and service delays.Provide backup support to Service Desk Analysts by managing tickets as necessary during peak periods, absences, or resource constraints, ensuring consistent service levels.Review and audit service desk tickets for coding accuracy and categorization.Identify and flag misclassified or incomplete entries.Monitor SLA compliance and generate weekly/monthly performance reports.Analyze incident and request trends to uncover recurring issues and opportunities for automation or documentation enhancements.Track backlog trends and report on resolution times.Support problem management by conducting thorough, data-driven root cause analysis.Interpret dashboards and translate technical data into clear, actionable insights for service enhancement.Contribute to quality improvement initiatives by identifying gaps and supporting process documentation.Utilize dashboards (e.g., Zoho ManageEngine, ServiceNow, Jira) to extract performance insights.Assist with standardizing ticket documentation practices.Collaborate with cross-functional teams to ensure consistency in incident reporting and documentation.This full-time role involves rotational shifts based on business requirements.

Job Title: Data AnalystAbout UsCapco, a Wipro company, is a leading global technology and management consulting firm recognized for its excellence in the financial services sector. Awarded the Consultancy of the Year at the British Bank Awards and ranked among the Top 100 Best Companies for Women in India 2022 by Avtar & Seramount, we operate in over 32 cities worldwide and serve more than 100 clients in banking, finance, and energy. Our expertise in transformation execution has garnered us a reputation for delivering impactful change.Why Join Capco?As a Data Analyst, you will engage in exciting projects with leading international and local banks, insurance firms, payment service providers, and other industry stakeholders that are shaping the future of financial services.Make an ImpactWe encourage innovative thinking, delivery excellence, and thought leadership to assist our clients in transforming their businesses. Collaborating with our clients and industry partners, we deliver groundbreaking solutions that are reshaping the energy and financial services landscape.#BeYourselfAtWorkAt Capco, we foster an inclusive, open culture that values diversity and creativity.Career AdvancementWith a flat organizational structure, every employee at Capco has the opportunity to shape their career trajectory as we grow together.

NielsenIQ is hiring a Sales & Commission Data Governance Analyst in Pune. This position focuses on maintaining the accuracy and reliability of sales and commission data across the organization. Role overview The analyst works closely with teams from different departments to support the implementation of data governance frameworks. Responsibilities include monitoring data processes, identifying areas for improvement, and helping to ensure data quality standards are met. Key responsibilities Collaborate with cross-functional teams to support data governance initiatives Help streamline and document data-related processes Monitor and enhance the quality of sales and commission data Location This role is based in Pune.

At SiteMinder, we believe that the unique contributions of our employees are the driving force behind our success. We are committed to fostering diverse teams that respect and include a variety of voices, identities, backgrounds, experiences, and perspectives. This inclusive culture empowers our employees to express their authentic selves at work, fueling our innovation and revolutionizing the way we serve our customers. Together, we achieve more!What We Do…We are passionate about technology and understand that hoteliers prefer simplicity. Since our inception in 2006, we have been innovating our leading hotel commerce platform, designed to help accommodation owners find and book guests online swiftly and effortlessly.From boutique hotels to large chains, we enable travelers to book a wide range of accommodations, including igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and much more.Today, we proudly stand as the world’s foremost open hotel commerce platform, supporting over 50,000 hotels across 150+ countries with more than 130 million reservations processed annually through SiteMinder’s technology.About the Transaction Solutions Analyst (GDS) Role...In this pivotal position, you will serve as an escalation specialist for Partner Support Services and be recognized as a subject matter expert for SiteMinder’s Global Distribution System (GDS) customers. Your primary responsibilities will include providing Level-2 solutions for partner-related cases and delivering technical support, implementation, and training to our GDS and Meta customers worldwide.

Primary ResponsibilitiesTechnical Support OperationsDeveloping and sustaining technical configurations and their prerequisites within our configuration management tool.Overseeing the claims investigation process alongside the necessary tools.Taking ownership of operational reporting metrics, conducting root cause analysis on performance, and serving as the primary knowledge resource for current business operations.Ensuring that delivered solutions align with the required business operations Service Level Agreements (SLAs).Offering support, technical solutions, and expertise to maintain a robust operating service model.Generating and executing reports.Resubmitting claims when necessary.Managing files and providing associated support.Proactively monitoring dashboards and alerts. Cross-Functional CollaborationEngaging professionally and effectively with users, stakeholders, and technical teams to identify issues and provide solutions.Delivering regular updates regarding operational performance, incident trends, and ongoing initiatives during team and stakeholder meetings.Continuous Improvement & GovernanceMaintaining support documentation, knowledge articles, and standard operating procedures.Vendor & Partner AlignmentCommunicating with partners and vendors as necessary to resolve and escalate issues.Maintaining up-to-date contact information.Raising tickets with vendors and taking corrective actions post-investigation.

Join NielsenIQ as a Master Data Management (MDM) Analyst, where you will play a crucial role in maintaining and enhancing the integrity of our data assets. You will work closely with cross-functional teams to ensure that our master data is accurate, consistent, and accessible.

We are seeking a skilled Business Analyst to join our Customer Operations team at Assent. In this role, you will play a crucial part in analyzing and optimizing operational processes to enhance customer satisfaction and drive efficiency. You will collaborate with cross-functional teams to identify opportunities for improvement and implement data-driven solutions.

Join teamified as an Application Support Analyst and be a part of our dynamic remote team. In this role, you will be responsible for providing exceptional support to our applications, ensuring optimal performance, and enhancing the user experience. Your expertise will help us maintain high standards of service and troubleshoot any issues that may arise.