Technical Writer

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Technical Writer. In this role, you will be responsible for creating high-quality documentation that meets the needs of our clients and stakeholders. You will collaborate with cross-functional teams to gather information and translate complex technical concepts into clear, concise, and use…

We are seeking a highly skilled and experienced Senior Technical Writer specializing in Customer Experience (CX) to join our dynamic team. In this role, you will be responsible for creating and maintaining comprehensive documentation that enhances user understanding and engagement with our products. You will collaborate closely with product managers, developers, and other stakeholders to gather information and ensure documentation meets user needs.

As a Senior Technical Writer at MindTickle, you will play a pivotal role in ensuring our customers fully grasp the intricacies of our product and its functionalities. Your responsibilities will include:Creating and maintaining an extensive MindTickle Knowledge Base, ensuring that articles and tutorials are not only comprehensive but also easily accessible and up-to-date.Ensuring that product terminology, UI messages, and instructions are grammatically correct, user-friendly, and consistent across all documentation.Designing and developing release documentation that effectively communicates product updates and new feature information.Collaborating with the product design team in usability studies to refine product terminology and UI instructions, enhancing overall user experience.Co-managing the MindTickle Academy alongside the marketing team, which includes creating courses and providing tips on developing outstanding online courses.

Join Aera Technology, the leader in Decision Intelligence. We are dedicated to delivering innovative services and solutions that empower enterprises to operate sustainably, intelligently, and efficiently. Our flagship platform, Aera Decision Cloud™, seamlessly integrates with existing systems to digitize, enhance, and automate decision-making processes in real time. Aera is transforming decision-making for companies worldwide, providing millions of actionable recommendations that translate into substantial revenue growth and cost savings for prominent global brands.As a Technical Writer at Aera, you will be pivotal in equipping our customers to fully leverage the capabilities of our intricate product. Your role will involve close collaboration with Product Managers and developers to create user documentation that enables users to independently navigate and utilize our platform. Furthermore, you will partner with the Customer Engagement team to identify customer challenges and develop support materials to address any gaps in understanding. This position transcends conventional technical writing; you will serve as a vital link between our technology and our customers, ensuring that the product’s value is communicated clearly, effectively, and engagingly.

Prometteur Solutions Pvt Ltd seeks a Creative Content Writer to help shape the company’s voice and connect with its audience. This position is located in Pune. Key responsibilities Write blog posts, articles, and social media updates for multiple platforms Ensure all written materials reflect a consistent brand voice Develop informative and engaging content to build audience interest Location The role is based onsite in Pune.

Job SummaryWe are seeking a talented and passionate Content Writer to join our Resume Development team at D Recruitment Company. This is a full-time position based in Pune. Our working hours are Monday to Saturday, from 9:30 AM to 6:00 PM.Key Responsibilities- Review and critique existing resumes to enhance quality- Engage with clients to understand and meet their expectations- Conduct thorough research to gather necessary data for drafting resumes- Produce high-quality content that meets industry standards.Qualifications and Requirements- 0 to 2 years of experience in creative writing- Bachelor's or Master's degree in English Literature, Journalism, or a related field- Exceptional written and verbal communication skills- A strong passion for writing and storytelling.

Join AppZen as an Oracle Technical Manager, where you will spearhead innovative projects, ensuring the seamless integration and optimal performance of Oracle applications. You will lead a team of talented technical professionals, guiding them in the development and implementation of solutions that drive efficiency and enhance user experience.Your role will involve collaborating closely with cross-functional teams, stakeholders, and clients to gather requirements, troubleshoot issues, and deliver high-quality results. If you are passionate about technology and possess strong leadership skills, we would love to hear from you!

About CertifyOS:At CertifyOS, we are revolutionizing healthcare by providing the foundational infrastructure for next-generation provider data products. Our platform serves as the definitive source of truth for provider data, ensuring efficiency, accessibility, and innovation in healthcare. We empower users with seamless access to actionable data across the entire healthcare ecosystem.What makes us unique? Our state-of-the-art, API-first, UI-agnostic platform excels in automating licensing, enrollment, credentialing, and network monitoring. With direct connections to hundreds of primary sources, we enhance visibility throughout the provider network management process. Our seasoned team, boasting over 25 years of collective experience at Oscar Health, is supported by renowned venture capital firms sharing our vision of a transformative healthcare cloud that eliminates barriers to provider data.At CertifyOS, we believe technology is only as good as the people behind it. We cultivate a meritocratic environment that values every voice and fosters trust, transparency, and accountability. We invite passionate individuals to join us on this exciting journey to redefine healthcare data infrastructure.Role OverviewWe are on the lookout for a dedicated Technical Support Engineer (TSE) who will adeptly resolve technical challenges faced by our customers and internal teams. This pivotal role connects the dots between customers, operations, and engineering, focusing on troubleshooting platform issues, investigating data and integration challenges, and ensuring prompt resolutions while upholding stringent SLAs.The ideal candidate will possess strong technical skills, be detail-oriented, customer-centric, and thrive in a fast-paced healthcare SaaS environment.Key ResponsibilitiesCustomer & Ticket SupportManage and oversee technical support tickets from initiation to resolution using tools like Zendesk or Jira.Investigate and rectify platform issues, data inconsistencies, automation failures, and workflow errors.Document findings, root causes, and resolutions clearly for each issue.Provide timely updates to customers and internal stakeholders to ensure transparency and confidence.Technical TroubleshootingAnalyze logs, API responses, database records, and system behavior to pinpoint root causes.Conduct SQL queries and troubleshoot effectively to resolve issues.

Primary ResponsibilitiesTechnical Support OperationsDeveloping and sustaining technical configurations and their prerequisites within our configuration management tool.Overseeing the claims investigation process alongside the necessary tools.Taking ownership of operational reporting metrics, conducting root cause analysis on performance, and serving as the primary knowledge resource for current business operations.Ensuring that delivered solutions align with the required business operations Service Level Agreements (SLAs).Offering support, technical solutions, and expertise to maintain a robust operating service model.Generating and executing reports.Resubmitting claims when necessary.Managing files and providing associated support.Proactively monitoring dashboards and alerts. Cross-Functional CollaborationEngaging professionally and effectively with users, stakeholders, and technical teams to identify issues and provide solutions.Delivering regular updates regarding operational performance, incident trends, and ongoing initiatives during team and stakeholder meetings.Continuous Improvement & GovernanceMaintaining support documentation, knowledge articles, and standard operating procedures.Vendor & Partner AlignmentCommunicating with partners and vendors as necessary to resolve and escalate issues.Maintaining up-to-date contact information.Raising tickets with vendors and taking corrective actions post-investigation.

Job Title: Java Technical SpecialistLocation: PuneKey Skills & Competencies:6-9 years of hands-on experience in Java and associated frameworks.Proficient in developing web services using REST and SOAP protocols.Experience with OSGi framework.Familiarity with Vaadin technology.Strong database skills with knowledge in Postgres and SQL.Understanding of Agile and Scrum methodologies.Preferred Qualifications:Experience with message-oriented middleware such as ActiveMQ.Familiarity with ORM technologies, particularly Spring and Hibernate.If interested, please send your updated profile including the following details:Current CTC:Expected CTC:Notice Period:Reason for Job Change:Regards,Reshmi - HR RecruiterAarna HR SolutionsMobile No: 9902579718

Join Parallel Wireless as a Senior Technical Lead in the EMS team, where you will play a crucial role in leading technical projects and innovations. As a technical leader, you will guide a team of engineers to develop cutting-edge solutions, ensuring high-quality standards and aligning with our strategic vision. Your expertise will be essential in driving projects from conception to execution, fostering collaboration across departments.

ConnectWise stands as a global leader in software solutions, boasting a dedicated team of over 3,000 professionals across North America, EMEA, and APAC. Our community-focused approach empowers technology solution providers, enabling more than 45,000 partners to enhance their business operations, streamline sales processes, automate service delivery, and remotely manage technology, ensuring they deliver exceptional customer experiences consistently.Driven by the strength of our connections, we embrace a diverse community of innovators, game-changers, and culture enthusiasts.We foster an environment of curiosity and open dialogue, recognizing pivotal moments as milestones in our journey. Each individual is appreciated for their unique contributions, and our inclusive culture ensures every colleague is valued for their insights and skills, giving you the opportunity to make a meaningful impact.Are you curious? Discover how YOU can contribute to our success at ConnectWise!General Summary:The Technical Services Specialist plays a crucial role in supporting ConnectWise partners by diagnosing and resolving product-related issues and inquiries. This position collaborates with cross-functional teams to troubleshoot, resolve, and document partner challenges effectively.Essential Duties & Responsibilities:• Provide meticulous support to cross-functional teams• Research, analyze, and document findings thoroughly• May mentor, review, and delegate tasks to team members• Clearly document partner interactions and troubleshooting outcomes• Engage in systems analysis of hardware and software, offering solutions based on diagnosed problems• Implement solutions tailored to partner and end-user needs• Apply systems analysis procedures and consult with partners on their software and systems functional applications• Assist in developing future release features, bug fixes, patches, and updates• Provide support via phone, ticketing system, and chat for partner and end-user inquiries• Troubleshoot and create technical solutions related to software and setup errors for field engineers, technicians, and partners• Develop workarounds when standard procedures are insufficient...

Join FloQast as a Technical Lead Manager (TLM) and embark on a rewarding journey in technical management. This role is designed for skilled individual contributors eager to transition into people management while advancing their career in technical leadership. While prior management experience is not required, a servant leadership mindset and the willingness to learn are essential. You will receive mentorship and support from experienced engineering managers, fostering your growth within our dynamic engineering team.

Role overview Nice Ltd. is seeking a Senior Technical Account Manager based in Pune, India. This role acts as the primary contact for important clients, focusing on their success with Nice Ltd.'s technical offerings. Building strong partnerships and ensuring clients receive effective support are central to this position. Key responsibilities Develop and maintain strong relationships with major clients Advise clients on technical solutions and recommend best practices Encourage product adoption and assist clients in achieving their objectives Serve as a trusted advisor, responding to technical inquiries and resolving challenges

Join Hitachi Solutions as a FO Technical Consultant, where you will play a vital role in delivering innovative solutions to meet our clients' needs. This position requires a blend of technical expertise and problem-solving skills, allowing you to contribute to exciting projects that drive business success.

Join our dynamic team at weekday-1 as a Technical Lead. In this pivotal role, you will spearhead innovative projects, guiding a talented group of engineers towards excellence. Your expertise will be instrumental in shaping our technology strategies and delivering high-quality solutions that align with our business objectives.

Join our dynamic team at 6sense as a Technical Support Specialist. In this role, you will provide exceptional customer support and technical assistance to our clients, ensuring they maximize the value of our products and services. You will troubleshoot technical issues, respond to client inquiries, and work closely with our engineering team to resolve any product-related challenges.

Join Capco as a GCP Technical Lead, where you will spearhead cloud transformation initiatives and guide your team through the design and implementation of innovative cloud solutions. Your expertise in Google Cloud Platform will drive our projects to success, ensuring excellence in delivery and client satisfaction.

Join Capco as a GCP Technical Lead and play a pivotal role in driving cloud solutions for our clients. You will lead a talented team to design and implement Google Cloud Platform architectures, ensuring the highest standards of performance and scalability.

About UsMindtickle stands at the forefront of revenue productivity solutions, integrating on-the-job learning with deal execution to maximize revenue per sales representative. Recognized by leading industry analysts, we proudly hold the title of the top sales onboarding and training product according to G2. Additionally, we have been distinguished as a Leader in the inaugural Forrester Wave™: Revenue Enablement Platforms, Q3 2024!Position OverviewWe are seeking a seasoned Senior Technical Program Manager (TPM) to join our Platform Engineering team, dedicated to enhancing our Enterprise SaaS platform. In this pivotal role, you will ensure a world-class customer experience by taking full ownership of program execution from inception to delivery. Your expertise will facilitate seamless collaboration among product, design, engineering, and cross-functional teams, driving impactful outcomes. In an era dominated by AI advancements, your responsibilities will extend to identifying and resolving execution bottlenecks, mitigating risks, improving efficiencies, and ensuring delivery excellence with a focus on scalability, reliability, and business results.We are looking for a proactive, detail-oriented TPM with substantial technical acumen—someone who excels in tackling intricate engineering challenges, advocates for quality, and embodies a collaborative, hands-on leadership approach. You will be instrumental in fostering modern practices in a rapidly evolving AI landscape that necessitates not only technical execution but also systems thinking, trust-building, strategic alignment, and the swift delivery of significant business outcomes.