Key Account Executive - Transforming Digital Solutions in Quito

🚀 Join Kruger Corp as a Key Account Executive (KAE) and drive digital transformation for businesses, making a real impact.As a vital member of our Commercial team, you will manage and enhance strategic accounts with a consultative approach, identifying growth opportunities and ensuring long-term relationships. Your efforts will directly influence our client…

Purpose of the RoleTo manage, develop, and retain the assigned client portfolio, ensuring a long-term strategic relationship through a consultative commercial approach aimed at generating value, revenue growth, and customer satisfaction via technology solutions tailored to their needs.Key ResponsibilitiesClient Portfolio ManagementContinuously manage and follow up on the assigned client portfolio, ensuring timely and quality service.Maintain strong, long-term commercial relationships with B2B clients.Consultative Sales of Technological SolutionsIdentify client needs, pain points, and improvement opportunities in their processes.Propose technology solutions (software, digital services, customized projects, etc.) aligned with the client's business objectives.Present clear value propositions, both technical and commercial.Account Development and ExpansionIdentify growth opportunities within active accounts (upselling and cross-selling).Drive the adoption of new services, solutions, or business lines of the company.Commercial Process ManagementManage the complete sales cycle: prospecting, requirement gathering, proposal, negotiation, and closure.Prepare quotes, commercial proposals, and executive presentations.Ensure the achievement of established commercial goals and KPIs.Internal CoordinationCollaborate with internal departments such as Pre-sales, Operations, Technology, Marketing, and Finance to ensure the correct execution of sold projects.Channel client requirements and follow up on deliverables, timelines, and service quality.Post-Sales Follow-Up and Customer ExperienceEnsure client satisfaction through post-sales follow-up and problem resolution.

NEORIS has spent over twenty years working alongside major global companies as a digital partner. The company’s team includes more than 4,000 professionals across 11 countries. NEORIS blends a multicultural approach with a startup-inspired spirit, encouraging innovation and continuous learning. The Quito office is seeking a Data Engineer to help design, build, and maintain data solutions that address both technical and business objectives. Main responsibilities Analyze requirements, reviewing definitions and technical designs to ensure alignment with project goals. Take part in the engineering design phase, supporting solutions that reflect the organization’s Data Architecture and efficiency targets. Develop and deploy data products, including ETL and ELT processes as well as APIs, to provide reliable data access. Adhere to bank standards and follow development best practices such as Clean Code for maintainable and readable solutions. Implement validation strategies to confirm that solutions meet both functional and non-functional requirements. Support continuous improvement by contributing ideas and enhancements for products under development.

Role OverviewAs an Account Manager, you will be responsible for the management, development, and retention of an assigned client portfolio, ensuring a strategic long-term relationship through consultative commercial management aimed at generating value, revenue growth, and client satisfaction with technology solutions tailored to their needs.Key ResponsibilitiesClient Portfolio ManagementContinuously manage and monitor the assigned client portfolio, ensuring timely and quality service delivery.Cultivate strong, long-term business relationships with B2B clients.Consultative Selling of Technological SolutionsIdentify client needs, pain points, and areas for process improvement.Propose technology solutions (software, digital services, custom projects, etc.) that align with the client's business goals.Present clear, technical, and commercial value propositions.Account Development and ExpansionIdentify growth opportunities within active accounts (upselling and cross-selling).Drive the adoption of new services, solutions, or business lines within the company.Commercial Process ManagementOversee the complete sales cycle: prospecting, requirements gathering, proposal, negotiation, and closing.Prepare quotes, commercial proposals, and executive presentations.Ensure compliance with established commercial targets and KPIs.Internal CoordinationCollaborate effectively with internal departments such as Pre-sales, Operations, Technology, Marketing, and Finance to ensure the successful execution of sold projects.Channel client requirements and track deliverables, timelines, and service quality.Post-Sale Follow-Up and Client ExperienceEnsure a positive post-sale experience for clients through effective follow-up.

Purpose of the RoleAs a Customer Success Specialist, you will play a pivotal role in ensuring our clients achieve their desired outcomes with our technology solutions. Your primary focus will be on enhancing customer satisfaction and fostering long-term relationships.Main ResponsibilitiesClient Onboarding and SupportLead the onboarding process for new clients, ensuring effective adoption of our technology services.Provide ongoing support during the initial stages and throughout the customer journey, addressing inquiries and aligning expectations.Customer Experience ManagementAct as the primary contact for clients post-sale, ensuring a positive and consistent service experience.Maintain adherence to company service standards to guarantee a high-quality customer experience.Solution Adoption and UtilizationMonitor client usage levels, adoption rates, and the effective leveraging of implemented solutions.Identify potential churn risks and propose preventive measures.Relationship Management and RetentionBuild trusted, long-term relationships with clients to enhance retention and contract renewals.Growth Opportunity IdentificationSpot upselling and cross-selling opportunities within active accounts in collaboration with the sales team.Assist the Account Manager in identifying new client needs.Internal Coordination and Deliverables TrackingCollaborate with internal departments (Operations, Technology, Support, Pre-sales, Finance) to ensure client commitments are met.Track incidents, response times, and service quality.Satisfaction Measurement and FeedbackGather customer feedback via surveys, follow-up meetings, and satisfaction metrics.Suggest continuous improvements based on client insights.Administrative Management and ReportingKeep client information updated in CRM and management tools.Prepare reports on account status, adoption, satisfaction, and risks.Performance Indicators (KPIs)Customer retention rate.Customer satisfaction levels (NPS, CSAT).Solution adoption rates.Contract renewals.Churn reduction.Growth of active accounts (in collaboration with Sales).

Join Our Mission! Seeking a Multimedia DesignerAt Kruger, we are dedicated to transforming lives. We believe in individuals who dare to challenge the norm, learn, create, and evolve. If you thrive in an environment fueled by innovation and collaboration, then this mission is for you!Your Role in Our JourneyAs a key member of our Marketing team, your mission will be to design and project creative visual solutions that effectively communicate the corporation's strategic objectives, building a solid visual identity aligned with brand values across various channels and formats.Your work will directly impact the customer experience, brand positioning, and the evolution of our teams.Your Main ChallengesCreate graphic designs for organic posts and digital advertising campaigns.Design UX/UI interfaces for e-commerce platforms, landing pages, websites, and digital products.Edit photographs from events and design graphic pieces for merchandising.Produce and edit brand presentation, institutional, and corporate videos.Animate graphic elements related to rebranding processes and design pieces for new branding on social media.Create audiovisual content utilizing AI-powered tools.Design graphic materials for events, institutional invitations, and merchandising products.Collaborate with analysts, content creators, growth analysts, and sales teams to drive results.What You’ll Find Onboard An environment where ideas matter. Teams that drive and celebrate achievements together. Opportunities for continuous learning. Flexibility and genuine work-life balance. A culture of empowerment that transforms lives.Mission DetailsWork Mode: On-siteLocation: Quito, EcuadorSchedule: Monday to Friday from 08:30 to 17:30Contract Type: Professional Services Are you ready to drive change with us?

Join Kruger as an AI Automation Engineer and be a part of a transformative journey!You will become an integral member of our Technology team, where your primary responsibility will be to design and implement AI-driven automation solutions that enhance efficiency and value across our business processes. Your contributions will directly influence operational optimization, scalability of solutions, and the digital transformation of our organization.Your Key Challenges:Design and implement automation workflows using iPaaS tools and Python scripts, ensuring efficient and scalable solutions.Integrate AI APIs (such as LLMs like OpenAI) into business processes to enhance decision-making and productivity.Propose continuous improvements to existing processes, making them simpler, more automated, and effective.Collaborate synergistically with technical and business teams to implement high-impact solutions.Document and optimize the developed solutions, ensuring adherence to best practices and maintainability.

Join Kruger Corp as a Key Account Executive (KAE) to spearhead the digital transformation of businesses and change lives.As a vital member of the Commercial team, your mission will be to manage and enhance strategic accounts using a consultative approach. You will identify growth opportunities and ensure long-term relationships, directly impacting our clients' technological evolution and the sustainable growth of our business.Your Key ResponsibilitiesDevelop and implement strategic account plans that drive growth and profitability for your assigned portfolio.Identify business opportunities within existing clients, expanding engagement in solutions such as software development, cloud, artificial intelligence, and cybersecurity.Lead high-level negotiations to secure effective closures and sustainable business relationships.Collaborate with internal teams (pre-sales, technology, and delivery) to ensure value propositions align with client needs.Maintain a rigorous commercial pipeline in CRM, ensuring visibility and accuracy in sales forecasting. What We're Looking ForEducation in Marketing, Business, Commercial Engineering, or related fields.3 to 5 years of experience in consultative B2B sales or as a Key Account Executive, preferably in tech companies.Experience in selling solutions like software development, cloud services, artificial intelligence, cybersecurity, and automation.Proficient in CRM systems (Salesforce, HubSpot, or similar).Strong negotiation, closing, and financial analysis skills.Desirable:Specialization in sales or technology.MBA.A portfolio or network of corporate contacts. What Will Make You Stand OutConsultative mindset and a focus on delivering client value.Experience managing corporate accounts and complex sales cycles.Able to relate to decision-makers (C-level).High results orientation and account growth. Location: Quito, Ecuador At Kruger Corp, you will be part of a company that leads innovation in the region, working with software, cloud, cybersecurity, and AI solutions to transform businesses and create real impact.

Join Kruger Corp as a Key Account Executive (KAE) to drive the digital transformation of businesses and change lives.As a vital member of our Commercial team, you will manage and enhance strategic accounts with a consultative approach, identifying growth opportunities and fostering long-term relationships. Your contributions will significantly impact our clients' technological evolution and the sustainable growth of our business.Your Key Responsibilities:Develop and implement strategic account plans that drive the growth and profitability of your assigned portfolio.Identify business opportunities within existing clients, increasing engagement in solutions such as software development, cloud services, artificial intelligence, and cybersecurity.Lead high-stakes negotiations, ensuring effective closures and sustainable business relationships.Collaborate with internal teams (pre-sales, technology, and delivery) to deliver value propositions that align with client needs.Meticulously manage the sales pipeline in CRM, ensuring visibility and accuracy in sales forecasting.What We Seek: ProfileDegree in Marketing, Business, Commercial Engineering, or related fields.3 to 5 years of experience in consultative B2B sales or as a Key Account Executive, preferably in the technology sector.Experience in selling solutions such as software development, cloud, artificial intelligence, cybersecurity, and automation.Proficient in CRM tools (Salesforce, HubSpot, or similar).Strong negotiation, closure, and financial analysis skills.Desirable:Specialization in sales or technology.MBA.A portfolio or network of corporate contacts.What Will Set You Apart:Consultative mindset with a focus on generating client value.Experience in managing corporate accounts and complex sales cycles.Ability to engage with decision-makers (C-level).High results orientation and account growth focus. Location: Quito, Ecuador. At Kruger Corp, you will be part of a company leading innovation in the region, working with software, cloud, cybersecurity, and artificial intelligence solutions to transform businesses and make a real impact.

Job Overview:The Director of Institutional Expansion will spearhead the organizational strategy and market introduction within the higher education sector, focusing on innovative approaches to ensure institutional compliance and positioning.Main Responsibilities:B2B Partnership Development: Negotiate agreements with businesses, chambers of commerce, and feeder schools to establish consistent prospect flows.High-Performance Team Leadership: Recruit, train, and mentor the admissions sales team using consultative sales methodologies.Competitive Intelligence Analysis: Conduct comparative studies on academic offerings, pricing, and benefits of local competitors to refine the sales message.Budget Management and Sustainability: Oversee collections and fund management to ensure operational viability of campuses during maturation phases.Academic Cost Optimization: Analyze and control student costs, optimizing faculty utilization and administrative resources without compromising quality.Launch Roadmap Design: Create and execute the commercial timeline for the project, including pre-sale milestones, inaugural events, and early recruitment campaigns.Portfolio Management (Collections): Implement strategies to reduce attrition due to financial reasons and enhance cash flow.Strategic Alliances: Develop partnerships with companies, educational institutions, and key organizations to strengthen employability, academic articulation, and certifications, thereby generating sustainable student demand.

Identify, engage, and attract new partners to our platform, driving the sales process in alignment with the company's objectives.Track and document activities related to open opportunities within Salesforce.Explore designated high-potential areas to uncover business opportunities and proactively seek prospects through social media, apps, culinary platforms, Google, etc.Ensure compliance with quality standards for accounts integrated into the app.Analyze available data (market area, type of business, commercial outcomes, etc.) to close business deals, periodically mapping the competition and prioritizing new account integration.Position PedidosYa as a growth partner, fostering valuable commercial relationships from the outset.Evaluate sales performance and suggest improvement opportunities to meet targets, communicating identified enhancements to partners to boost their performance.

At Bluelight Consulting, we pride ourselves on being a premier software consultancy that specializes in creating innovative technology solutions designed to improve lives. Our unwavering dedication to quality and customer satisfaction sets us apart. We are not just about developing cutting-edge applications; our mission is to cultivate a collaborative and enriching work environment where each team member can thrive and advance their career.Join our rapidly expanding team at Bluelight Consulting, where we value your contributions and insights in a fast-paced and dynamic setting. This position offers you the chance to work on impactful projects that challenge you and enhance your skills. If you have a passion for software development and a desire to grow within a collaborative team, we encourage you to apply and embark on this exciting journey with us.