Senior Customer Success Manager - Cloud Solutions

Role overview Lucid Software Inc. is hiring a Senior Customer Success Manager focused on cloud solutions in Raleigh, NC. This role centers on working closely with clients to help them get the most out of Lucid’s cloud products. Building strong relationships and encouraging continued use of these offerings are key parts of the job.

As a vital member of our team, the DAS Field Technician plays a crucial role in fulfilling our customers' expectations regarding quality, performance, timeliness, and cost-effectiveness. We seek a high-energy individual eager to learn the trade, deliver impeccable craftsmanship, and demonstrate reliability in both word and deed. Given the visibility of this role to CoServe's end-customers, professionalism and personal presentation are paramount. The ideal candidate will exhibit a strong willingness to learn, unwavering reliability, and an aptitude for hands-on technical work.The ideal candidate will possess genuine experience with Distributed Antenna Systems (DAS) and a desire to cultivate a long-term career in this field.Key Responsibilities:Assist the Lead Technician in the installation of coaxial and fiber-optic cabling, connectors, antennas, remotes, and couplers as per customer specifications and industry standards.Install active components in alignment with manufacturer’s instructions and industry best practices.Participate in mandatory safety/hazard training and consistently prioritize safety considerations at job sites.Proactively identify and communicate potential issues to leadership.Provide regular reports on project-related information as required.Safeguard company materials and tools against theft or loss.Arrive punctually at designated locations.Show initiative and provide assistance as needed based on situational requirements.

Join a thriving team at City Wide Facility Solutions where your efforts can yield an impressive first-year OTE of $150,000 - $200,000. This role offers a competitive base salary, a car and phone allowance, along with an enticing commission and bonus structure!We are on the lookout for an ambitious and results-oriented Sales Executive to expand our presence in the Raleigh-Durham market. In this role, you will spearhead the sales process, from generating leads to closing new business. We value self-motivated individuals who possess a hunter's mentality, are driven by lucrative commission opportunities, and can flourish in a collaborative team environment.Key Responsibilities: Identify and pursue new client opportunities, leads, and referrals to meet and exceed sales targets. Arrange meetings, ascertain client requirements, and deliver compelling presentations to kickstart the sales process. Establish strong relationships with potential clients, articulate our service capabilities, and draft contracts to finalize sales. Effectively utilize and manage our Customer Relationship Management (CRM) system to maintain and record all client and lead information. At City Wide Facility Solutions, we pride ourselves on being leaders in the building maintenance industry, serving communities across the United States and Canada. Our mission is to positively impact the communities we operate in, and we aspire to be the premier choice for our clients, contractors, and employees. We champion values of community, accountability, and professionalism, fostering a vibrant workplace that rewards performance within a supportive and inclusive culture.

Solutions Lead, Governance, Risk & Compliance (SOC 2, Privacy, & AI)Location: Remote or Raleigh, NCJoin Greenplaces, where we are dedicated to transforming sustainability and compliance into a competitive edge for businesses of all sizes, beyond just the Fortune 500. As global supply chains come under greater scrutiny, we assist organizations in navigating the intricate landscape of reporting requirements from their clientele. Our cutting-edge software and services empower businesses to track their carbon emissions, serving as the definitive source of truth for all sustainability and compliance activities.Based in Raleigh, NC, with a distributed team nationwide, we are supported by esteemed investors such as Redpoint, Felicis, and Tishman Speyer. As our clients face increasing demands to demonstrate their trustworthiness to secure important contracts, we are enhancing our platform to become the all-encompassing hub for corporate ESG and InfoSec compliance.About the RoleWe are on the lookout for a skilled Solutions Lead to drive our delivery and execution as we broaden our scope into SOC 2, Data Privacy, and AI Security. This position is heavily focused on execution and requires a hands-on approach. You will take charge of the strategy for our compliance offerings, closely collaborating with Engineering and Design, and fostering predictability in tackling complex trust challenges for our clients.Working alongside the VP of Product and Tech, you will influence the practice of compliance and privacy across the team. This position is a senior individual contributor role that carries significant influence—acting as a consultant, entrepreneur, and project manager to establish this function from the ground up.What You’ll OwnOwnership of our SOC 2 and Privacy compliance roadmap, from problem framing to tracking adoption.Gap analysis and consulting with clients to evaluate their InfoSec posture and provide actionable paths to certification.Internal playbook development, crafting checklists, policy templates, and controls for automation within our software.AI Security frameworks, defining security controls for AI implementation to assist us and our clients in managing the risks associated with emerging technology.Cross-functional collaboration with Design, Engineering, and Leadership to convert manual compliance tasks into scalable product features.

Relay builds technology for the deskless workforce, focusing on transforming frontline operations in the physical economy. Our goal is to create a data-driven, AI-powered ecosystem for the 80% of workers who don’t sit at a desk, moving beyond traditional radios to deliver digital infrastructure for industrial teams. Role Overview The Senior Director of Sales - Industrial Solutions will shape and drive Relay’s industrial sales strategy. This leader will report to the VP of Sales and oversee the growth, development, and direction of the Industrial vertical. The role involves building and scaling a sales organization, managing Sales Directors, and ensuring strong market expansion. What You Will Do Design and implement a repeatable, systematic sales process that turns individual expertise into shared team knowledge. Act as executive sponsor and lead closer for major, high-impact opportunities. Open flagship industrial accounts and build key partnerships to anchor Relay’s market leadership. Create tailored playbooks that address the specific challenges faced by industrial and frontline organizations. Refine procurement and operational approaches to overcome legacy barriers and accelerate value delivery in complex industrial settings. Team Leadership This position leads a team of Sales Directors and is responsible for the structure, performance, and strategy of the Industrial sales group. Location This role is based in Raleigh, NC.

Join Pendo as a Senior Customer Engineer in our Enterprise Solutions team, where you will play a crucial role in delivering exceptional customer experiences. In this position, you will leverage your technical expertise to resolve complex customer challenges, ensuring that our enterprise clients maximize their use of our innovative software solutions.

Join Super as an Area Sales Manager and take the lead in expanding our innovative home warranty subscriptions in the Raleigh, NC area, primarily through partnerships with real estate professionals. In this pivotal role, you will drive growth through our exciting collaboration with Long & Foster Real Estate—one of the largest and most esteemed real estate firms in the United States. This partnership not only signifies Super’s commitment to revolutionizing the home warranty industry but also our ambition to enhance the homeownership experience. You will closely collaborate with real estate agents, brokers, and office managers, positioning Super as the premier alternative to conventional home warranty options.The home warranty sector is a multi-billion dollar industry, yet it has faced significant challenges, being one of the most complained-about categories on Angie’s List for over a decade. Super is a cutting-edge technology company based in Silicon Valley, dedicated to transforming this industry and, ultimately, the entire home ownership journey.In this role, you will empower residential real estate agents and brokers by presenting Super as a modern replacement for traditional home warranty providers. Our partners will enhance client satisfaction by offering a vastly superior service, leading to increased sales through future referrals. Homeowners will enjoy a higher quality home warranty solution and a seamless homeownership experience.

ITAC specializes in delivering integrated engineering and construction services to Process & Industrial sectors, focusing on complex capital projects. Our offerings extend to specialty services, encompassing power systems solutions, custom machine fabrication, and fall protection services. Established in 1988, ITAC has transformed from a modest startup into an ENR-Ranked Top Design Firm, employing over 450 professionals across 6 offices in Virginia, North Carolina, and South Carolina. We partner with Fortune 500 companies to provide cutting-edge design-build solutions, particularly in power generation, utilities, chemicals, food & beverage, forest products, advanced manufacturing, and minerals & metals.At ITAC, our mission is to enhance lives. We empower our employees with the resources and flexibility necessary to enjoy fulfilling careers alongside rewarding family lives. As a 100% employee-owned company, our team members participate in the growth and success of the firm through our Employee Stock Ownership Plan (ESOP) and Direct Stock Ownership. We offer a comprehensive benefits package alongside numerous employee incentives, fostering a family-like environment.We seek passionate and driven individuals with an innovative approach and a desire for personal and professional growth. If you thrive in challenging and fast-paced projects, ITAC is the ideal workplace for you. Join our collaborative team dedicated to making life better. For more details, please visit itac.us.com.

Public Storage is hiring a Customer Service Manager for its Raleigh location. This role centers on supporting customers as they navigate their self-storage needs and maintaining a welcoming environment at the facility. Role overview The Customer Service Manager serves as the primary point of contact for customers. Responsibilities include overseeing daily operations, handling customer inquiries, and ensuring the facility remains clean and inviting. The manager also plays a key part in upholding company standards and shaping the overall customer experience. What you will do Guide customers through the storage process and answer questions about available options Oversee the day-to-day operations of the facility Respond to customer inquiries in person, by phone, or online Maintain high standards for cleanliness and presentation Motivate and set an example for the team Requirements Experience in customer service or a related field Ability to lead and inspire a team Strong communication and organizational skills Enthusiasm for delivering excellent service

Join our dynamic team at bcforward as an Ab Initio Designer/Developer! We are looking for a talented individual who thrives in a collaborative environment and possesses a deep understanding of data integration and ETL processes. Your expertise in Ab Initio will play a crucial role in developing and optimizing data solutions that meet our clients' needs.

Two-month contract with potential for extension -- Work location is in Winston Salem, with per diem available for eligible candidates.The Cisco CCNP Engineer will be responsible for the installation and maintenance of all LAN/WAN voice and data infrastructure on both classified and unclassified Cisco networks. Key responsibilities include configuring and supporting routers, switches, security, and access devices.The role involves assisting in the design and implementation of core switches, routers, and Cisco VoIP Unified Communications, along with managing updates and modifications to LAN/WAN and Cisco wireless networks. This encompasses addressing all hardware and software issues, continuous administration of the corporate network, and implementing and overseeing physical and logical security measures.Additionally, the Cisco CCNP Engineer will keep accurate records of maintenance, inventory, and security protocols using ITIL processes for voice and data networks. Collaboration with branch team members to identify and resolve infrastructure challenges is also expected.This position provides comprehensive network infrastructure support, including setup, configuration, modification, testing, maintenance, operation, and administration of Cisco switches and routers, as well as Cisco permission management.This is a two-month contract position with the opportunity for extension.

We are looking for an experienced Senior Storage Backup Engineer to design and implement comprehensive backup solutions for our organization's infrastructure and applications utilizing the latest features of NetBackup. This role is primarily project-focused within an engineering lab environment, rather than operational.This is an exciting and fulfilling opportunity for a dynamic technologist who is passionate about delivering exceptional products and services.Your main responsibilities will include developing and maintaining integrated backup solutions tailored to our applications. By collaborating with stakeholders to comprehend their specific needs, you will test and certify new NetBackup software versions, and create end-to-end solutions for applications such as Oracle, VMware, MS-SQL, SharePoint, and Sybase.You will work both independently and as part of larger teams to design and execute test plans, validate solutions in a lab setup, and document the finalized outcomes.Additionally, you will be responsible for establishing and documenting global standards. Whenever feasible, you will integrate automation into solutions, using custom scripts or third-party tools.As a Backup Engineer, you will also provide third-level support for operations teams, collaborating closely with both our operations personnel and vendors to troubleshoot critical production issues.

Join Veeva Systems, a mission-driven leader in industry cloud solutions, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies, we achieved over $2 billion in revenue in our last fiscal year and continue to expand rapidly.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide us in everything we do. In 2021, we made history by becoming a public benefit corporation, emphasizing our commitment to balancing the needs of customers, employees, society, and investors.As a Work Anywhere organization, we prioritize flexibility, allowing you to work from home or the office in an environment that suits you best.Be part of our mission to transform the life sciences industry and make a positive impact on our customers, employees, and communities.Role OverviewAs the Director of Validation Management Strategy, you will spearhead the growth of Veeva’s Validation Management solutions across North America. Your mission will be to assist life sciences companies in digitizing and managing their Commissioning, Qualification, and Validation (CQV) processes via a centralized cloud platform.We are looking for a visionary leader who can align sales, marketing, products, and services into a unified strategy, driving measurable growth. You should possess a profound understanding of the technical and regulatory standards needed for the qualification of manufacturing environments, utilities, equipment, and the validation of intricate analytical and production processes.In this capacity, you will act as a trusted advisor and thought leader within the industry, fostering executive relationships and guiding clients through their transition from traditional paper methods to a data-driven digital solution. Your efforts will position Veeva Validation Management as the leading solution for next-generation validation management.This full-time position allows you to work from anywhere, with processes designed to maximize your productivity in the environment that suits you best.

Relay is at the forefront of revolutionizing the physical economy through our Intelligent System of Action. In a world where the digital transformation has often overlooked deskless workers, we are bridging that divide by evolving traditional frontline operations into a data-driven, AI-enhanced environment. Our mission transcends merely selling radios; we are laying down the digital groundwork for the 80% of the global workforce that operates away from desks. Joining Relay comes at a thrilling juncture, especially as we have recently earned the #175 spot on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. Why Choose Relay? A Proven Leader: Become part of a rapidly growing company that is trusted by over 10% of the Fortune 500 and numerous Fortune 100 companies. High Value and Impact: With 47% of our revenue derived from $100K+ ARR clients and a remarkable 135% Net Revenue Retention (NRR), you will contribute to a company that prioritizes value creation. Innovative Solutions: Our Relay platform generates a staggering 1 billion new data points weekly and boasts award-winning AI tools such as TeamTranslate™, which has experienced 500% YoY growth. Exceptional Leadership: Our already impressive leadership team has been enhanced to guide us toward achieving our next significant milestones. Vibrant Culture: Work from our amenity-rich campus in Raleigh, featuring a fitness center and sports courts, alongside 100% paid health insurance and a commitment to fostering the "Best Work In My Life" (BWIML) environment. If you are passionate about technology, eager to make a significant impact, and excited to align your work with a larger mission in a company that is pioneering the future of frontline work, we invite you to explore opportunities with Relay! This is a full-time, in-office role based in our Raleigh, NC headquarters, requiring 5 days per week in the company office (Monday - Friday). As a Customer Operations Systems Manager at Relay, Inc., you will take the lead in implementing and optimizing strategic technology solutions tailored for our Customer Organization, which includes Customer Success and Customer Support. Reporting to the Senior Manager of Customer Operations Technology, you will execute the vision for our technology stack, enhancing system efficiency, automating workflows, and empowering our customer-facing teams. This role necessitates a combination of deep technical knowledge, outstanding problem-solving abilities, a collaborative approach, and a passion for utilizing technology, including artificial intelligence.

Company Overview:CaptiveAire Systems, Inc. stands at the forefront of the commercial kitchen ventilation industry, providing an extensive range of solutions that encompass fans, heaters, ductwork, and HVAC equipment. With over four decades of experience, we pride ourselves on our innovative technologies, exceptional service, competitive pricing, and swift lead times.Our expansive network includes over 90 sales offices across the United States and Canada, alongside six strategically positioned manufacturing plants located in North Carolina, Iowa, Oklahoma, California, Pennsylvania, and Florida.Position Overview:We are seeking a skilled Senior Software Engineer to become an integral part of the CASLink team at our corporate headquarters in Raleigh. CASLink is our proprietary IoT Solution that functions as CaptiveAire's Building Management System. This position demands an expert in .Net software engineering with a substantial background in developing distributed applications.

Join MaintainX, the premier Asset and Work Intelligence platform designed for industrial and frontline environments. Our innovative, IoT-enabled, cloud-based solution enhances reliability, safety, and operational efficiency for physical equipment and facilities. With over 12,000 businesses such as Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell utilizing our platform, we are at the forefront of operational excellence. Recently, we successfully secured a $150 million Series D funding round, raising our total funding to $254 million, and achieving a valuation of $2.5 billion. The Enterprise Project Manager role is a crucial individual contributor position that significantly impacts the successful rollout of our enterprise projects from initial scoping through to implementation and go-live. In this role, you will be responsible for planning and managing projects to ensure they meet specified requirements, adhere to timelines, and remain within budget. You will allocate project resources, prepare budgets, monitor progress, and keep stakeholders informed throughout the project lifecycle.

Join Closet America as an Interior Design Sales ConsultantAre you ready to make a difference in the world of interior design? At Closet America, a proud member of the Renuity family, we are dedicated to reshaping the home improvement experience. Our mission is to provide hassle-free renovations, whether it’s creating stunning custom closets or enhancing living spaces with innovative designs. With a growing presence across 36 states, we invite passionate individuals to join our team and contribute fresh ideas to our evolving company.What We Offer:Extensive Paid Training: Develop your design and sales skills in a supportive environment.Pre-set Leads: Focus on engaging with customers eager to transform their spaces — no cold calling involved!Flexible Scheduling: Achieve a healthy work-life balance that allows you to thrive.Comprehensive Benefits: Enjoy medical, dental, PTO, and a 401(k) plan. We prioritize our team's well-being.Unlimited Earning Potential: Top performers can earn over $140,000 annually, with an average of $75,000 for part-time hours!About the Role: If you have a knack for creativity and a love for helping people, we want you! In this role, you will learn about our product offerings, collaborate with mentors, and apply your enthusiasm to meet sales goals. You will engage with clients, develop and negotiate contracts, and provide exceptional customer service that sets us apart.

Join our dynamic team as a Change Manager in Raleigh, North Carolina, where you will play a pivotal role in driving organizational change initiatives. Your expertise will be essential in ensuring that changes are smoothly implemented and that the organization successfully adapts to new processes, technologies, and strategies.

Join usm2 as an AWS Engineer and play a critical role in our cloud computing team. As an AWS Engineer, you will be responsible for designing, implementing, and maintaining AWS cloud solutions that meet our clients' needs. Your expertise in AWS services will help us deliver efficient and scalable cloud architectures.

Join m3usa as the Director of Business Development, where you will play a pivotal role in driving growth and expanding our market presence. In this leadership position, you will be responsible for developing strategic partnerships, identifying new business opportunities, and enhancing client relationships. Your expertise will guide our initiatives and support our mission to deliver innovative solutions in the healthcare sector.