Senior Customer Success Manager - Cloud Solutions

Role overview Lucid Software Inc. is hiring a Senior Customer Success Manager focused on cloud solutions in Raleigh, NC. This role centers on working closely with clients to help them get the most out of Lucid’s cloud products. Building strong relationships and encouraging continued use of these offerings are key parts of the job.

Lucid Software stands at the forefront of visual collaboration and work acceleration, empowering teams to visualize and realize their innovative ideas. Our flagship products, including the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, exemplify our commitment to transforming how people work together. We uphold our core values of relentless innovation, passion for excellence, individual empowerment, initiative, ownership, and teamwork. Our culture fosters diversity and inclusion, ensuring that every voice is heard and respected. At Lucid, we embrace a hybrid work model, promoting a healthy work-life balance through flexible remote and in-office options tailored to the needs of our roles and teams.Since our inception, Lucid Software has garnered prestigious global and regional accolades for our products and workplace culture, including spots on the Forbes Cloud 100, Fast Company’s Most Innovative Companies, Fortune’s Best Workplaces in Technology, and PEOPLE’s Companies That Care. With over 100 million users globally, Lucid has emerged as the preferred visual collaboration platform among the Fortune 500, serving esteemed clients such as Google, GE, and NBC Universal, and collaborating with industry leaders like Google, Atlassian, and Microsoft.As an Emerging Enterprise Expansion Senior Account Executive, you will play a crucial role in driving strategic growth within Lucid’s existing customer base across your designated territories. Your focus will be on strengthening relationships, identifying new use cases, and promoting the adoption of the Lucid Visual Collaboration Suite across various personas and business units. By qualifying growth opportunities, you will work closely with customers to communicate business value, advance complex sales cycles, and ensure long-term customer success and retention.

Elevate Your Career with Us At MorganFranklin Consulting, we offer exceptional pathways for career growth and development. Our vibrant, entrepreneurial environment is designed to support your professional journey every step of the way. Take on new challenges and provide genuine value to some of the world’s leading Fortune 100 companies, innovative growth enterprises reshaping their sectors, and mid-market organizations seeking guidance during pivotal moments in their business lifecycle. Collaborate directly with executives to address intricate client issues and create meaningful impact. Join a diverse team that values collaboration and continuous enhancement in what we do. About Our Team – Enterprise & Cloud Applications Our Enterprise & Cloud Applications team is made up of skilled functional and technical specialists in NetSuite, OneStream, SAP, and Salesforce. We tackle the complexities of deploying, optimizing, and maintaining cloud solutions. Whether it's implementing a new cloud system or enhancing an existing one, we assist organizations in maximizing their technological investments through New System and Module Implementations, System Integrations, Upgrade Assessments, Application Upgrades, and Business Process Enhancements. Who You Are You are a results-oriented professional, dedicated to delivering seamless project execution. Your focus extends beyond project success; you build strong relationships with clients, exceeding their expectations while ensuring that the quality of work aligns with your commitments. Despite the many moving parts, your strong work ethic keeps you organized and effective. As a problem-solver, you stay informed about the latest products and technologies. You effectively leverage technology and applications to creatively design, prototype, and implement solutions tailored to your clients' unique challenges. Your communication and collaboration skills enable you to work efficiently with both internal and external team members. You actively seek out best practices and are always on the lookout for innovative approaches that enhance client outcomes. Your Contributions Lead NetSuite projects, including new implementations, enhancements, integrations, and support for various special projects. Oversee NetSuite implementations, focusing on design, system configuration and build, interface development, report configuration and development, training, user acceptance testing (UAT), and post-go-live support. Guide project teams and serve as the primary point of contact for our clients. Engage fully in deployment activities, providing technical direction to the project team.

Join our team as a Senior Sonar Consultant, where you will leverage your expertise in sonar technology to deliver innovative solutions for our clients. You will be responsible for leading projects, providing technical guidance, and collaborating with cross-functional teams to ensure successful implementation and operation of sonar systems.

Join 360IT Professionals as a Senior Consultant in Continuous Delivery. In this role, you will leverage your expertise in DevOps practices to enhance our clients' software delivery processes. You will assist in implementing CI/CD pipelines, optimizing automation strategies, and ensuring high-quality software releases. Collaborate with cross-functional teams to drive innovation and deliver exceptional value to our clients.

Join Collibra’s Dynamic Sales TeamWe are seeking a strategic and detail-oriented Senior Manager of Sales Compensation to spearhead the design, implementation, and management of our sales incentive programs. You will serve as a vital link between Revenue Operations, HR, and Sales, ensuring that our compensation plans effectively encourage desired behaviors and reward outstanding performance. The ideal candidate is a seasoned leader with extensive experience in Xactly and the communication skills necessary to clarify complex commission structures to stakeholders at all levels.This role is hybrid, based in our Raleigh office, where you will work from the office at least two days a week. This model fosters collaboration, strengthens team connections, and enhances our collective progress.Key Responsibilities of the Senior Manager of Sales Compensation at CollibraPlan Design & Strategy: Collaborate with the revenue operations team and executive leadership to design annual and quarterly incentive plans that align with company revenue objectives and promote adoption across the sales organization.Team Leadership: Oversee and mentor the compensation analyst, ensuring 100% accuracy and timely payouts during the monthly commission cycle.Stakeholder Communication: Act as the representative voice of sales compensation, partnering with revenue operations to conduct training sessions for the sales team and providing individualized clarity to representatives regarding their earnings and quotas.Dispute Resolution: Manage inquiries and exceptions, maintaining transparency and fairness to foster morale within the sales force.Xactly Administration: Serve as the primary administrator for the Xactly Incent platform, including plan modeling, formula auditing, and maintaining data integrity between Xactly, Salesforce, and Workday.Reporting & Analytics: Collaborate with finance on forecasting, accruals, commission expense modeling, budget impacts of plan modifications, and provide actionable insights to pivot strategy when necessary.

Join Relay as a Senior Revenue Accountant Relay, a pioneering technology firm based in Raleigh, NC, is redefining communication in today's fast-paced world. We are on an impactful mission and are seeking a Senior Revenue Accountant who thrives in a vibrant, high-growth startup atmosphere. Our dedicated frontline workers are essential to our economy, and our innovative cloud platform enhances their efficiency and safety. By leveraging software and AI, we provide a data-driven approach to frontline work through real-time communications, location tracking, and actionable insights. Relay has successfully introduced a groundbreaking product category that is transforming the handheld radio industry—a rugged, internet-enabled smart device paired with comprehensive software solutions for B2B clients and frontline workers across diverse sectors. We have validated our product-market fit through a user experience that resolves significant customer challenges and opens new possibilities. This position is located at our headquarters in Raleigh, North Carolina. As the Senior Revenue Recognition Accountant, you will oversee and execute the revenue accounting function for the company. This includes managing all revenue recognition and accounting processes, conducting critical contract assessments, and collaborating closely with the Senior Manager of Revenue Accounting to provide guidance to internal stakeholders on complex revenue arrangements. Success in this role hinges on building robust, cross-functional relationships with teams in Sales, Operations, Legal, and Finance (including Billing and FP&A). Your Responsibilities: Gain an in-depth understanding of Relay products and the order-to-cash cycle to deliver precise revenue recognition guidance based on authoritative literature and company policies. Prepare monthly revenue recognition journal entries, accounts receivable, unbilled receivable and deferred revenue reconciliations, as well as other monthly closing tasks as assigned. Review sales/purchase orders, specific customer contracts, and invoices for completeness, accuracy, and appropriate revenue accounting treatment.

We are seeking a dynamic and experienced Associate Head of Engineering Services to join our team at Zifo Technology in Raleigh, North Carolina. This pivotal role will involve overseeing engineering operations, driving innovation, and ensuring the delivery of high-quality engineering services to our clients.The ideal candidate will possess a strong background in engineering management, project execution, and team leadership. You will work closely with cross-functional teams to enhance our engineering capabilities and contribute to strategic initiatives that promote growth and excellence within the organization.

Join ACT Power Services as a Solar Portfolio Engineer in a hybrid role that allows you to work both remotely and on-site in Morrisville, NC. Our team is dedicated to providing industry-leading services in solar and storage technologies, ensuring a conflict-free focus on our clients’ needs.As a critical member of our Operations and Maintenance (O&M) organization, you will serve as the primary technical liaison, managing our growing portfolio of solar energy facilities ranging from 500kW to over 200MW. This dynamic position demands a versatile skill set, allowing you to transition smoothly from detailed performance analysis and troubleshooting to maintenance support, planning, and client presentations.Your responsibilities will include leading internal and external meetings to discuss performance metrics, optimization strategies, and generating comprehensive reports for various stakeholders.

Join A. Morton Thomas and Associates, Inc. (AMT), a prestigious ENR 500 A/E firm renowned for delivering exceptional services across civil engineering, construction management, inspection, transportation design, and more.AMT is on the lookout for a Transportation Engineer with at least 4 years of relevant experience to enhance our dynamic transportation team in our Raleigh, NC office. This role involves engaging in diverse projects, including data collection, condition assessments, alternative analysis for engineering reports, and the design of horizontal and vertical alignments. Responsibilities also include developing cross-section designs, superelevation designs, roadside barrier designs, ADA-compliant curb ramps, roadway modeling, and traffic management plans. We offer a competitive salary and benefits package, coupled with opportunities for significant professional growth and challenges. Candidates may also engage with other AMT offices and project opportunities. Our workplace promotes an excellent work-life balance alongside a hybrid work model, requiring three days in the office while allowing flexibility for remote work on other days.

Join our expanding team at AMT Engineering as a Transportation Engineer at the Entry Level in our Raleigh, NC office, starting in May 2026 after graduation. This role presents an incredible opportunity to engage with challenging transportation projects, advance your career, and grow as a Transportation Engineer. We offer a competitive salary and robust benefits package, ensuring you face significant challenges while reaping the rewards. You will support projects primarily within your assigned office but may also collaborate with other AMT offices on various project opportunities. At AMT, we prioritize a healthy work/life balance, offering the flexibility of a Hybrid work schedule that combines both office and remote work.

Join AECOM as a Lead Water Resources Engineer and Project Manager in Raleigh, where you will play a pivotal role in enhancing our water resources projects. You will lead multidisciplinary teams, oversee project delivery, and engage with clients to foster strong relationships. Your expertise will guide our innovative solutions in water management, ensuring sustainable practices and compliance with regulatory standards.

Join our dynamic team as a Cloud Engineer where you'll leverage cutting-edge technologies to design, implement, and optimize cloud-based solutions. You will work closely with cross-functional teams to ensure the seamless integration of cloud services that enhance performance, scalability, and security.

Join our dynamic team at Collabera as a Network Engineer. In this pivotal role, you will be responsible for designing, implementing, and maintaining our network infrastructure to ensure optimal performance and security. You will work closely with cross-functional teams to troubleshoot network issues and deploy innovative solutions that support our business objectives.

Join The Knot Worldwide as a Senior Account Executive, where you will have the opportunity to drive growth and develop key client relationships. In this pivotal role, you will leverage your expertise in account management to deliver exceptional service and strategic solutions tailored to our clients’ needs.Your responsibilities will include nurturing existing accounts, identifying new business opportunities, and collaborating with cross-functional teams to enhance client satisfaction and business performance. If you are a motivated professional with a passion for building relationships and exceeding targets, we want to hear from you!

Join the Dynamic Workplace Team at Collibra At Collibra, we understand that an exceptional workplace transcends mere physical space; it is a vibrant environment where individuals feel connected, supported, and equipped for success. As part of our ongoing evolution, we are seeking a proactive and hospitality-oriented Senior Workplace Specialist to oversee the daily operations of our Raleigh office and provide essential support for Collibra’s global employee experience and onboarding initiatives. In this pivotal role, you will serve as the primary resource for all workplace-related matters in Raleigh, acting as a trusted point of contact for employees and visitors. You will significantly influence our local culture, support company-wide initiatives, and ensure a seamless and welcoming workplace experience. This position is ideal for someone who thrives in fast-paced environments, enjoys building community, and possesses a strong service-oriented mindset. You will be an integral part of our global People and Places team, reporting directly to the Senior Manager of Workplace and Real Estate, while also collaborating closely with Employee Experience. This role requires you to work from our Raleigh office five days a week.

Join our dynamic team at Bisnow as a Senior Land Development Manager, where you will play a pivotal role in shaping the future of land development projects. You will oversee the planning, design, and execution of various projects, ensuring compliance with regulatory requirements and adherence to timelines and budgets.Your expertise will guide project teams and coordinate with stakeholders, including government agencies, contractors, and clients. This position offers an exciting opportunity to lead innovative land development initiatives in the Raleigh area.

Join Eurofins Scientific as a Senior Scientific Advisor specializing in Biosafety. In this pivotal role, you will leverage your expertise to guide our biosafety initiatives, ensuring compliance with industry standards and enhancing laboratory safety protocols. This position requires a deep understanding of biosafety regulations and a commitment to fostering a safe research environment.

Role Overview We are seeking an experienced Senior Marketing Manager - Events to take charge of and enhance our global events program and team—from strategic development and planning through to execution, measurement, and optimization. This high-visibility position offers extensive exposure to senior leadership, business unit heads, and field teams across the organization. This position is perfect for a strategic, detail-oriented marketer who excels in complex environments, enjoys constructing scalable programs, and is adept at managing a team of event specialists. You will serve as the linchpin of our events engine, ensuring that events are not merely isolated occurrences but rather a sustainable, revenue-generating system. Your Impact: People Management Lead, mentor, and empower a high-performing events team. Build and manage a skilled events team, promoting growth, collaboration, and accountability. Establish clear objectives and expectations, providing continuous feedback and coaching to enhance talent and optimize team performance. Advocate for diversity, inclusion, and professional development, ensuring all team members are empowered to contribute and progress. Model operational excellence, strategic insight, and outcome orientation, motivating the team to achieve ambitious business objectives. Global Events Program Ownership Design and execute a balanced event portfolio that includes webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in-person experiences. Translate business objectives (pipeline, revenue, brand, community) into a clear annual events roadmap. Develop and enhance our tiered event model to ensure appropriate support, consistency, and scalability across markets. Act as the primary point of accountability for event outcomes, timelines, and quality. Guide stakeholders on the role of events in the buyer journey and their contribution to pipeline development and account growth. Assist in directing stakeholders toward the suitable event formats based on audience, objectives, and budget. Balance global consistency with local adaptability—empowering offices while preserving brand integrity, data accuracy, and ROI. Operational Excellence and Execution Manage and enhance the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals. Develop and implement multi-channel event promotion strategies to maximize reach and effectiveness.

Role overview Collibra seeks a Senior Manager, People Solutions based in Raleigh, North Carolina. This leadership role centers on strengthening human resources strategies and programs to support employee engagement and organizational success. The Senior Manager oversees a dedicated team, working to ensure HR initiatives align with company priorities. What you will do Lead a team focused on developing and refining HR solutions Drive projects that foster employee involvement and engagement Support initiatives that connect HR practices with Collibra’s business objectives