Windows Systems Administrator

Join Esri as a Windows Systems Administrator, where you will play a vital role in maintaining and optimizing our Windows server environments. Your expertise will support our commitment to delivering high-quality geographic information systems (GIS) solutions. You will work alongside a talented team to ensure system performance, security, and availability.

Join Esri's dynamic team as a Systems Engineer, where you will play a crucial role in designing and implementing innovative solutions that drive our technology forward. As a Systems Engineer, you will collaborate with cross-functional teams to ensure seamless integration and optimization of our systems. This is an exciting opportunity to work with cutting-edge technology in a collaborative environment.

Overview Join our innovative team as a System Engineer specializing in ArcGIS, where you will lead the implementation of advanced ArcGIS deployments. You will analyze and resolve technical challenges while optimizing performance and system organization. Your role will involve consulting with end users on advanced enterprise deployment, architecture, and integration topics. As part of a dedicated team supporting Defense and Intelligence clients, you will collaborate with a talented group of passionate engineers to deliver solutions that empower our customers to positively impact communities worldwide. Your contributions will shape web and mobile applications that make a lasting difference. The Professional Services division at Esri serves as the consulting and implementation arm, pioneering new markets and pushing technological boundaries to provide transformative solutions to high-profile clients globally. Our team consists of nearly 1,000 skilled business and technical professionals committed to ensuring user success. Esri also offers a Relocation Assistance Program to support your move to the Redlands, CA area for this role.

Overview We are looking for enthusiastic IT professionals who are eager to leverage their skills to safeguard our systems from vulnerabilities and malicious threats. Join our Systems Administration team, where your technical acumen will be essential in identifying, analyzing, and resolving security issues. If you enjoy solving complex problems and thrive on innovation, we encourage you to apply and help us piece together a secure environment. Responsibilities Perform thorough vulnerability analysis and remediation across diverse applications, operating systems, hardware, and environments. Collaborate with the Security Team to conduct risk assessments and prioritize vulnerabilities. Design and implement automated solutions to facilitate the deployment of remediations. Work closely with cross-functional teams to ensure effective remediation implementation. Monitor the progress of deployments, analyze results, and refine methods to tackle failures and false positives. Assist in enforcing security standards including NIST 800-171, CMMC, and FedRAMP. Prepare and deliver presentations to management, colleagues, and peers. Contribute to general system administration tasks. Participate in a rotational on-call schedule to support critical business clients during emergencies. Requirements A minimum of 2 years of hands-on experience in troubleshooting and remediating Windows (Desktop & Server), Linux, and MacOS. Proficient in one or more scripting languages such as JavaScript, Python, or PowerShell. Strong presentation abilities for both in-person and virtual settings (Teams/Zoom). Exceptional verbal and written communication skills. Experience in preparing technical documentation including procedures, policies, and proposals. A willingness to adapt and continuously learn as vulnerabilities evolve. Bachelor’s degree in computer science or a related field. Recommended Qualifications Experience in hardware maintenance (Dell, Cisco, NetApp, etc.). Familiarity with ServiceNow for task management, working with CMDB/CI’s, and generating reports and dashboards. Knowledge of vulnerability management tools such as Tenable, Prisma Cloud, and Security Scorecard. Engagement with recognized security standards like CIS, STIG, NIST 800-53, and CMMC. Experience with endpoint management tools (SCCM, Ansible, Salt Stack, JAMF). ...

Overview As a Senior System Engineer specializing in ArcGIS, you will be instrumental in deploying and optimizing complex, mission-critical ArcGIS systems. Collaborating closely with clients, you will share best practices regarding advanced ArcGIS Enterprise deployment architecture and integration. This role supports our Defense and Intelligence clients, placing you within a talented, cross-functional team of dedicated engineers committed to delivering impactful solutions that enhance communities globally through the web and mobile applications you develop. The Professional Services division at Esri serves as the consulting and implementation backbone of our company. We are consistently exploring new markets and pushing the boundaries of technology to provide transformative solutions to prestigious clients around the world. Our Professional Services team is made up of nearly 1,000 skilled professionals who dedicate themselves daily to ensuring our users achieve success. Esri offers a Relocation Assistance Program to facilitate your move to the Redlands, CA area for this position.

Join Esri as a Senior Partner Manager focusing on System Integrators. In this pivotal role, you will drive strategic partnerships, enhance collaboration, and ensure mutual growth with key stakeholders. Your expertise will be crucial in managing relationships and aligning our goals with those of our partners.

Esri seeks a Technical Consultant with a system engineering focus to join the team in Redlands, CA. This position centers on guiding clients through technical challenges and delivering practical solutions using Esri’s software. Key Responsibilities Engage with clients to identify technical needs and challenges Design and deliver system solutions tailored to each client’s requirements Work alongside colleagues from other teams to customize and optimize systems for diverse applications Support clients as they implement Esri software in their environments Requirements Background or strong interest in system engineering and technical consulting Ability to approach problems creatively and work effectively with technology Interest in contributing to the GIS field and supporting client success

Overview As a System Engineer specializing in Enterprise Data Engineering at Esri, you will collaborate with clients to architect and implement enterprise database solutions that leverage Esri's cutting-edge technology. Your role will involve consulting with customers to comprehend their business and technical needs, crafting comprehensive data management strategies, and executing these plans throughout the project lifecycle. You will engage both independently and within collaborative project teams to establish and optimize geospatial database management systems that facilitate customer operations through ArcGIS platforms including web, desktop, and mobile applications. This division is dedicated to supporting Defense and Intelligence clients, and you will be part of a highly skilled, passionate team of engineers committed to delivering impactful solutions that enhance communities globally. Your contributions will play a pivotal role in creating lasting benefits for communities through the innovative solutions you provide. The Professional Services division at Esri serves as the consulting and implementation backbone, pioneering advancements in new markets and delivering transformative solutions to high-profile clients across the globe. Our team comprises nearly 1,000 talented professionals dedicated to ensuring our users achieve success. Esri offers a Relocation Assistance Program to facilitate your move to the Redlands, CA area for this role.

Overview This role is pivotal in safeguarding systems that are essential to Defense and Intelligence operations. You will be responsible for implementing risk management frameworks, engineering security controls, and ensuring the maintenance of system authorizations across cloud and on-premises environments. Collaboration is key in this position. You will work closely with fellow system engineers, administrators, and program teams to guarantee that systems are developed, evaluated, and operated in accordance with Department of Defense (DoD) and National Institute of Standards and Technology (NIST) regulations. From managing Risk Management Framework (RMF) and Authorization to Operate (ATO) packages to facilitating vulnerability remediation and system hardening, your contributions will be critical to maintaining secure, mission-ready systems throughout their lifecycles. Esri offers a Relocation Assistance Program to support your move to the Redlands, CA area for this position.

Overview At Esri, our commitment to our users drives everything we do! To ensure effective management of our relationships and data, we invite you to join our corporate marketing team as a Senior Business Systems Analyst. In this pivotal role, you will focus on supporting our Customer Data Platform (CDP) and Marketing Automation Platform (MAP), ensuring that business needs are met, end-users are trained effectively, and necessary updates are implemented in our processes and technology platforms. Responsibilities Collect and analyze business requirements for the CDP and MAP through interviews, document analysis, surveys, business process study, use case creation, business analysis, and task and workflow examination. Evaluate research findings to identify conflicts, distill high-level information into actionable insights, and differentiate between wants and actual needs. Work collaboratively with business and technical teams to prioritize technological requirements, develop current and desired state process models, assess potential solutions, recommend both short-term and long-term strategies, and design business processes alongside end-user training. Create and update analytical artifacts and deliverables including gap analyses, business and functional requirements, use cases, business rules, process models, test cases, and user stories. Participate effectively and independently in multiple simultaneous initiatives. Collaborate on quality assurance, integration, and acceptance testing efforts. Requirements 5+ years of professional experience as a business systems analyst supporting mission-critical applications. Experience working within a scrum team in an agile environment as a business systems analyst, product owner, or in a similar capacity. Strong analytical skills with a process-driven mindset, utilizing various methods for requirements discovery. Exceptional facilitation skills to gather requirements from staff at all organizational levels. Proven ability to build consensus among multiple stakeholders. Excellent verbal and written communication skills for effective collaboration with clients, team members, and management. Proficient in analyzing and documenting complex business processes, as well as writing and executing test plans. Bachelor’s degree in Business, Information Systems, Computer Engineering, or a related STEM field. Visa sponsorship available.

Overview Join Esri as a Customer Service Support Representative and play a pivotal role in our mission to deliver outstanding service. This dynamic position allows you to leverage your excellent interpersonal skills and dedication to assist our Customer Service team in various administrative functions, directly contributing to our organizational success. With potential for career advancement within the department and across the company, this role opens doors for professional growth. Responsibilities Deliver Exceptional Support: Collaborate with your team to efficiently manage a diverse array of customer requests, ensuring customer satisfaction. Responsibilities include handling high volumes of incoming email communications, processing extensive customer data updates, and maintaining the accuracy of customer records. Order Processing: Quickly and accurately generate sales orders to assist internal staff attending Esri conferences, while managing a large volume of order requests to support the Customer Service team and other departments. Timely and precise fulfillment is essential. Master Support Team Responsibilities: Gain an in-depth understanding of all team roles to provide effective backup coverage as needed. This will involve cross-training in various tasks to ensure uninterrupted support during peak times or absences. Continuous Improvement: Proactively seek opportunities to enhance your contributions as the company evolves. Engage in training, identify areas for process enhancement, and take on additional responsibilities that align with the company's growth trajectory. Requirements Minimum of 1 year of experience in a professional office environment. Strong written and verbal communication skills. Ability to work independently and collaboratively within a team setting. Excellent prioritization and multitasking capabilities, coupled with meticulous attention to detail. Proficient in Microsoft Office applications (Word, Outlook; knowledge of Excel is a plus). High school diploma or equivalent required. Recommended Qualifications Bachelor’s degree in business or a related field. Typing speed of at least 35 words per minute. Familiarity with SAP and Salesforce.

OverviewAs a seasoned leader in the field of Defense and Intelligence, you are passionate about creating connections that empower others to leverage geographic information systems (GIS) for effective problem-solving. Your deep understanding of how GIS enhances success for defense, intelligence, and national security professionals drives you to replicate this success globally. Join Esri to further advance the international defense and intelligence community by acting as an industry thought leader, crafting impactful messaging for diverse global markets, and collaborating with Esri's marketing and sales teams to stimulate demand and foster new business opportunities that contribute positively to society.ResponsibilitiesServe as the public representative for our defense and intelligence initiatives at various events and gatherings.Provide domain expertise to support conferences, tradeshows, seminars, webinars, and user group meetings.Collaborate with multiple teams within Esri (marketing, sales, product development, professional services, international distributors, education, and partner teams) regarding all defense and intelligence matters.Create and maintain a regular schedule for content production (including webinars, customer success stories, eBooks, social media posts, blogs, and more) that boosts awareness, generates demand, and fosters community building.Engage with industry influencers to promote and position Esri technologies as uniquely capable of addressing both current and future defense and intelligence challenges.Collaborate with Esri Business Partners to identify market opportunities and program priorities, positioning ArcGIS and Partner Solutions effectively within the defense and intelligence sectors.Contribute to the development and execution of a marketing strategy aimed at the growth of Esri technology in the defense and intelligence domain.Work closely with ArcGIS users to showcase their contributions and inspire a global audience.Provide insights on industry trends and competitor activities to enhance internal knowledge at Esri.Continually develop and maintain in-depth GIS and defense and intelligence expertise, offering insights to support internal requests, partner engagements, and customer meetings to facilitate the development of ArcGIS solutions.

Join Esri as a GIS Account Manager specializing in the Architecture, Engineering, and Construction (AEC) sector. In this pivotal role, you will engage with clients to understand their unique needs, providing tailored GIS solutions that enhance their projects and operations. You will collaborate with a talented team to drive success and innovation in the AEC industry.

Overview Join Esri as the GIS Solutions Manager focused on the transportation sector, particularly in the realms of roads and highways. You will spearhead the development and implementation of global go-to-market strategies aimed at enhancing growth in both new and established markets. Your mission will be to elevate awareness and generate demand within target markets by showcasing Esri's GIS technology as a vital solution for tackling both current and future industry challenges. Collaboration with teams across business development, corporate marketing, professional services, solutions, and software development will be key to aligning industry trends with Esri’s innovative technologies. Responsibilities Act as Esri's subject matter expert in the roads and highways market, possessing comprehensive knowledge of all phases of the highway infrastructure lifecycle. Analyze and forecast industry trends utilizing diverse data sources to proactively formulate solutions and messaging that address key business challenges and growth opportunities. Design, manage, and execute both short-term and long-term marketing strategies and programs to support the GIS user community and expand GIS adoption within the transportation sector. Provide insights on competitive landscapes and customer needs to empower Business Development teams in their efforts. Conduct research and analysis of financial, technological, and market conditions within the transportation industry to identify and capitalize on service and market opportunities. Identify and develop new business avenues in markets currently underserved by GIS applications related to roads and highways. Recommend product and industry positioning strategies, including the creation of marketing collateral and pricing strategies to meet sales and revenue goals. Serve as a customer advocate for the roads and highways market by collaborating with Product Development to relay industry feedback gathered from transportation customers. Work closely with sales teams, regional managers, and international distributors to provide domain expertise and support for engagement within the roads and highways community. Partner with Esri’s business partner group to recruit and nurture partnerships and collaborative channels to ensure effective delivery of solutions to transportation sectors. Represent and manage Esri’s presence at relevant industry conferences, associations, trade shows, seminars, and events both domestically and internationally. Foster and maintain a robust GIS user community within the transportation sector.

Overview As a GIS solutions engineer, you excel at identifying the most effective analysis tools for various challenges. Your ability to craft innovative solutions is complemented by your talent for communicating the transformative potential of GIS technology. Collaborate with an account team to assist customers in navigating their most intricate business obstacles. Utilize your analytical abilities to showcase the advantages of GIS in uncovering unique patterns, trends, and insights. At Esri, we prioritize our customers' success. Our environment fosters creativity, collaboration, and passion, allowing you to perform at your best while partnering closely with clients. Responsibilities Build Relationships: Engage with clients by presenting, demonstrating, and supporting the sales of Esri software and solutions as part of the account team. Collaborate to devise and implement effective sales strategies. Be an Expert: Establish yourself as a subject matter authority in sectors such as Hi-Tech, Media & Entertainment, Consumer Goods & Services, Insurance, and Financial Services, alongside being a technical specialist in ArcGIS. Engage confidently with clients about Esri technologies and convey the Esri message effectively. Anticipate client needs and relevant technology trends. Solve Problems: Proactively develop and propose solutions that illustrate how GIS adds business value by addressing critical challenges. Define and deliver strategies that align Esri technology with customers' business objectives. Tell Our Story: Conduct technical demonstrations of proposed solutions for clients. Design presentations tailored for both technical and non-technical audiences, sharing best practices for deploying and managing Esri technology. Represent the company at conferences and trade shows.

Overview As a recognized leader in the transportation, ports, and maritime sector, you are driven to forge connections that empower others to enhance their organizational effectiveness. You possess insights into how the utilization of Esri's technology and data can elevate organizational success, and you are eager to replicate these outcomes across various settings. In the capacity of Industry Manager, your primary focus will be the development and execution of innovative global go-to-market strategies aimed at fostering growth in both new and established markets within the transportation sector, particularly in ports and maritime disciplines. Your goal is to generate awareness and demand in targeted markets by showcasing Esri's GIS technology as uniquely capable of addressing current and future industry challenges and opportunities. You will work closely with teams across business development, corporate marketing, professional services, solutions, and software development to ensure alignment between industry trends and Esri technology, meeting both present and anticipated market demands. Responsibilities Act as the subject matter expert for Esri in the ports and maritime market, encompassing comprehensive knowledge of port and terminal operations, berth planning and scheduling, vessel traffic management systems, environmental compliance, security management, dredging, inter-agency coordination, and port business systems. Position Esri as a thought leader in the port and maritime industry through active participation in industry associations and presenting at relevant conferences. Analyze and forecast industry trends using diverse data sources, proactively crafting solutions and messaging to tackle critical business challenges, drivers, and growth opportunities. Develop, oversee, and implement a comprehensive global marketing strategy specific to the port and maritime domain. Create and execute detailed industry marketing plans and programs, both short-term and long-term, to support the GIS user community and promote the adoption of GIS within the transportation industry. Provide insights on competitive landscape and customer requirements to enhance the effectiveness of Business Development teams. Research and monitor financial, technological, and market trends within the transportation sector to leverage service and market opportunities. Identify and cultivate new business opportunities in underserved areas lacking GIS applications within the port and maritime market. Formulate and recommend product positioning, marketing collateral, and pricing strategies to achieve sales and revenue targets. Collaborate with cross-functional teams to align product offerings with market needs and drive strategic initiatives.

OverviewUtilize your expertise in the telecommunications sector to design and implement strategic industry campaigns aimed at achieving specific objectives. In this role, you will analyze financial, technological, and market dynamics impacting the telecommunications industry. You will work closely with internal teams to define, execute, and assess the effectiveness of the telecommunications marketing strategy.ResponsibilitiesDevelop, manage, and execute integrated campaign tactics and internal communications to achieve campaign success metrics, including:Participation in conferences, trade shows, seminars, webinars, and workshopsCreation of collateral such as blogs, white papers, brochures, and articlesEngagement through web and social media platformsCoordination of press relations and advertising effortsCollaborate with various Esri departments including marketing, sales, product development, international distributors, training, and partner teams to deliver campaigns and generate qualified leadsMonitor campaign performance and proactively collaborate with internal and external stakeholders to adjust strategies as neededConduct research and lead initiatives to enhance strategic industry positioning within the telecommunications sector, gaining validation from both internal and external expertsPartner with business development and professional services teams to identify specific industry solution requirements and develop relevant offeringsFoster a robust user community through printed materials, online forums, and user groupsAchieve deep expertise in GIS and provide product demonstrations and industry insights to support press and analyst engagements, partner interactions, and client meetings

OverviewIn this role, you will leverage your expertise in teaching and Geographic Information Systems (GIS) to empower our customers with cutting-edge GIS software solutions. As a Principal Instructor at Esri, you will cultivate an interactive and engaging learning environment through hands-on training, collaborative instruction, and stimulating activities. You will collaborate with various organizations to enhance the utilization of ArcGIS maps and applications, illustrating the strategic benefits of GIS initiatives.Your contributions will have a significant impact on Esri customers across diverse sectors, including Defense and Intelligence, Public Safety, and Health and Human Services. The training you provide will enhance our customers' proficiency, productivity, and confidence in using ArcGIS, while also ensuring the sustainability of their GIS operations.Esri offers a Relocation Assistance Program to support your transition to the Redlands, CA area for this position.

Join Esri as a Technical Consultant, where you will leverage your expertise to assist clients in implementing cutting-edge GIS solutions. Your role will involve collaborating with clients to understand their needs, providing technical guidance, and ensuring successful project outcomes. You will work closely with our development team to customize solutions and enhance user experiences.

Esri is hiring a Senior GIS Solutions Engineer in Redlands, CA, with a focus on Architecture, Engineering, and Construction (AEC). This role centers on creating and delivering GIS solutions that help clients streamline workflows and complete projects more effectively. Key responsibilities Collaborate with AEC clients to identify both technical and business needs. Design and implement GIS solutions tailored to client requirements, ensuring compatibility with their existing systems. Break down complex GIS concepts into practical, understandable recommendations for clients and stakeholders. Guide clients in using Esri technology to optimize project delivery and meet their objectives. Teamwork and communication This position is part of Esri’s technical team. Strong communication skills are essential, as the role involves explaining technical ideas clearly to a variety of audiences.