E-Commerce Manager

Join webook as an E-Commerce Manager, where you will spearhead the e-commerce operations of webook.com. This pivotal role entails managing day-to-day activities while fostering growth, enhancing conversion rates, and ensuring stellar customer satisfaction. You will blend strategic foresight with hands-on execution, ensuring seamless operations across all onl…

Role OverviewWe are looking for a dynamic and experienced E-Commerce Store Manager to lead and enhance our online store, which specializes in office supplies, electronics, and printer-related products. This pivotal role involves managing product listings, collaborating with local suppliers, and implementing innovative marketing strategies to drive sales and increase conversion rates.Key Responsibilities1. Oversee and refine product listings, pricing strategies, and stock availability within the online platform.2. Liaise with local suppliers to ensure precise inventory management and efficient order fulfillment.3. Analyze store performance metrics and execute data-driven improvements.4. Work closely with the content team to optimize product descriptions and enhance SEO effectiveness.5. Develop, implement, and optimize online marketing campaigns across platforms such as Google Ads and Meta Ads.6. Generate regular performance reports covering traffic, sales metrics, and marketing KPIs.

As an E-Commerce Operations Coordinator at webook, you will play a pivotal role in ensuring the seamless operation of our e-commerce platform, webook.com. Your responsibilities will include managing order processing, coordinating with vendors, and overseeing logistics to guarantee timely and accurate fulfillment of customer orders.In this dynamic position, you'll be instrumental in upholding operational excellence, analyzing performance metrics, and enhancing customer satisfaction.Key Responsibilities:Manage daily order processing to ensure prompt delivery and customer satisfaction.Collaborate with logistics and suppliers to provide accurate stock and shipment updates.Maintain and update product data, stock levels, and pricing on the website.Assist customer service with inquiries related to orders, refunds, and deliveries.Monitor inventory levels and promptly inform management of any shortages or delays.Prepare and present daily, weekly, and monthly operational reports and KPIs.Ensure that all operational workflows adhere to internal service level agreements (SLAs) and quality standards.

Join Alkaffary Group as an innovative E-Commerce Manager to spearhead our online sales strategy and stimulate the expansion of our e-commerce platform. Your role will encompass the development and execution of robust e-commerce strategies aimed at enhancing customer experiences, boosting online sales, and managing product offerings. You will collaborate with marketing, logistics, and IT teams to optimize our e-commerce site and effectively roll out promotional campaigns. If you are enthusiastic about e-commerce and eager to influence the online presence of a flourishing company, Alkaffary Group is the perfect fit for you!Key Responsibilities:- Establish Standards and Best Practices: Create systems, standards, and best practices for product listings, content creation, distribution, and upkeep. Support various digital marketing domains, including PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media. Identify SEO best practices concerning inventory, pre-orders, and pricing strategies. - Performance Analysis and Sales Monitoring: Utilize web analytics tools (e.g., Google Analytics) and Excel for organized reporting of product sales changes. Oversee essential operational tasks, including stock management, category updates, and product returns handling. Work closely with merchandising, operations, and customer service teams to enhance efficiency, trade activities, and customer satisfaction. - Product Management and Promotional Activities: Handle product uploads, create new categories, update product information, and implement promotional campaigns. Participate actively in User Acceptance Testing (UAT) for development projects and conduct regular site checks to ensure accuracy. Coordinate daily e-commerce marketplace tasks such as product uploads, performance reporting, and stock transfers. - Reporting and Data Insights: Generate reports on e-commerce trade performance, including key performance indicators (KPIs), provide data-driven insights, and analyze shopping behaviors and trends. Engage in the continuous development and enhancement of the website to improve user experience and site performance.

Join Al-Kaffary Group, a dynamic and innovative leader in the retail sector, as we continue to expand our footprint. We proudly manage renowned brands such as Al-Kaffary Carpets, Segadty, and High Point Furniture, each with a strong market presence. Our commitment to excellence drives us to seek talented individuals who can enhance our e-commerce and marketing efforts.As an E-commerce Specialist, you will play a pivotal role in optimizing our online platforms, ensuring our customers receive the best shopping experience possible. You'll be responsible for implementing best practices in product listings, collaborating across teams to enhance customer engagement, and driving digital marketing initiatives.Explore our online store: www.kaffary.com, www.segadty.com

As an E-Commerce Marketing Specialist at Webook, you will be instrumental in driving online traffic, enhancing customer engagement, and increasing sales through innovative performance marketing strategies, search engine optimization (SEO), and content optimization. Your primary goal will be to elevate our online presence and boost conversion rates by employing data-driven tactics and impactful digital marketing campaigns.Key Responsibilities:Develop and implement performance marketing campaigns across Meta, Google, and various other platforms.Oversee SEO and SEM initiatives, optimizing product listings to enhance visibility and search rankings.Coordinate promotional campaigns in alignment with the overall marketing timeline.Monitor and analyze key performance metrics, including traffic, click-through rates (CTR), conversion rates, and return on ad spend (ROAS).Collaborate with creative, content, and product teams to ensure cohesive campaign execution.Manage customer relationship management (CRM) and email marketing strategies to improve retention and re-engagement.Compile and present weekly and monthly performance reports along with actionable insights.

About the Company:Segadty is a prominent brand under the Alkaffary Group, witnessing remarkable growth in the digital retail arena. As we embark on an ambitious digital transformation journey, we leverage platforms like Zid and Salla, emphasizing operational excellence and data-driven strategies. To underpin our expansion, we are enhancing our finance team to maintain robust financial performance and transparency.Role Overview:We are in search of a Senior Accountant to lead financial operations and cater to the evolving requirements of our e-commerce business. This position is an excellent fit for individuals with practical experience in online accounting systems and an understanding of the financial processes specific to digital retail.Note:If you have prior experience with e-commerce platforms, please provide a brief summary detailing the reconciliation process between the payment gateway and the e-commerce store you have worked with in the cover letter section.Key Responsibilities:Oversee daily journal entries, bank reconciliations, and accounts payable/receivable.Prepare precise monthly, quarterly, and annual financial statements.Evaluate order profitability and product-level margins utilizing data from online platforms.Examine supplier invoices and e-invoices generated through the online store.Monitor and verify the cost of goods sold (COGS) using inventory data from Zid and Salla.Collaborate with marketing and operations to generate financial performance reports and actionable business insights.Reconcile payment gateway reports (e.g., Tabby, Tamara, credit cards, bank transfers) with accounting records.Ensure consistency between warehouse stock movements and financial reporting.

Join Salla, the premier e-commerce enabler in Saudi Arabia, where we're transforming the way merchants thrive in the digital marketplace. Our diverse and dedicated team is passionate about empowering our merchants to elevate their income and enhance their lives. We are on a mission to become the top e-commerce platform in the MENA region.We are on the lookout for a dynamic Senior Customer Success Manager to oversee a portfolio of scaled accounts, ensuring our customers are maximizing the value of our products and services. As a strategic consultant, you will guide our clients in achieving their goals while fostering product adoption and satisfaction.Key ResponsibilitiesLead and mentor a team of Customer Success Managers to improve client engagement and deliver exceptional experiences for mid-market customers.Achieve gross and net retention objectives within the scaled accounts segment.Streamline processes through automation and optimization to boost scalability and efficiency.Collaborate with cross-functional teams to develop customer engagement initiatives.Analyze customer digital journeys to enhance their overall experience and reduce churn rates.Establish best practices for customer communication throughout their lifecycle.Identify factors contributing to customer churn and devise strategies to retain valuable clients.Launch proactive retention initiatives to mitigate risks.

Join Our Team as a Business Development Manager - Retail SaaS SolutionsLocation: Riyadh, Saudi ArabiaRole OverviewAre you passionate about driving growth in the retail technology space? We are looking for an ambitious Business Development Manager (BDM) specializing in Retail, Wholesales, and E-commerce SaaS solutions. In this role, you will be at the forefront of expanding our client base, nurturing strong sales pipelines, and successfully closing B2B deals related to innovative retail solutions such as Point of Sale, Warehouse Management Systems, Order Management Systems, and omnichannel platforms.Key ResponsibilitiesDevelop and maintain a robust sales pipeline for our retail technology offerings including POS, WMS, OMS, ERP, and Omnichannel solutions.Identify and acquire new clients across various sectors including retail, wholesale, pharmacies, beauty, fashion, supermarkets, and multi-branch chains.Conduct discovery meetings and deliver compelling presentations on integrated retail solutions, emphasizing business value and ROI.Manage the complete sales cycle from prospecting to contract signing.Collaborate with presales teams to deliver engaging demos, proposals, and solution designs.Ensure accurate tracking of sales activities in CRM, including pipeline management, forecasts, and reporting.

Location: Riyadh, Riyadh Province, Saudi Arabia Company: webook About webook webook.com stands as Saudi Arabia’s leading platform for event ticketing and experience booking. The team has powered some of the Kingdom’s largest mega-events, reaching over 2 billion in sales. The company combines advanced technology with agility to support both organizers and attendees. Role Overview The Trade Director will shape the marketplace for live events at webook. This role builds the trading function from the ground up, setting strategy, assembling a team, and creating frameworks for commercial success. The Trade Director owns the P&L, sets the commercial tempo, and reports directly to the Chief Commercial Officer. Key Responsibilities Own and execute the e-commerce trading calendar, driving revenue-generating activities across the webook.com marketplace. Set and track commercial KPIs, including revenue, conversion rate, average order value (AOV), promotional ROI, inventory sell-through, and repeat purchase rate. Create pricing and promotions frameworks, including discounts, bundles, and incentive structures, and define how these are applied and evaluated. Build and lead the Trading Team by hiring, onboarding, and developing three direct reports. Work with the Marketing team to align trading activities with acquisition campaigns and seasonal patterns. Collaborate with Product to prioritize commercial needs in the platform roadmap. Coordinate with Operations to turn supply insights into actionable trading plans. Deliver weekly and monthly trading performance reports to the CCO, including analysis and strategic recommendations. Promote a culture of experimentation, using structured A/B testing for offers, pricing, and merchandising.

We are seeking a dynamic and visionary Marketing Supervisor to join our team at Alkafary Group. In this pivotal role, you will be responsible for devising and implementing innovative marketing strategies aimed at enhancing our brand presence and driving the growth of our company and its sub-brands. Your leadership will inspire our marketing team and ensure that all messaging is consistent and impactful across various platforms.Key Responsibilities:Design tailored marketing strategies for each sub-brand, aligning them with their unique identities and target demographics.Develop and execute compelling campaigns that drive engagement and increase sales.Lead the marketing team by assigning tasks and providing training to ensure effective execution.Work collaboratively with sales and product teams to align marketing initiatives with overall business objectives.Oversee budget management and resource allocation for optimal performance across sub-brands.Conduct market research and analyze data to refine strategies and enhance customer engagement.Maintain and elevate brand reputation through proactive public relations and effective management of customer feedback.

Join our innovative team at Al Kaffary Group as a Marketing Intern and contribute to our marketing initiatives for e-commerce platforms and various brands.Key Responsibilities: Assist with the execution of marketing campaigns and seasonal promotions. Support strategies for retargeting and customer acquisition. Manage content and analyze the performance of marketing efforts. Enhance brand identity through engaging content marketing.

Join Almosafer as a Senior Backend Engineer and become a vital part of our team dedicated to creating exceptional products for our customers. We seek an innovative, collaborative, and inquisitive individual to help us build new experiences, enhance existing products, and develop the distributed systems that power the largest travel e-commerce platform in the Middle East.Key Responsibilities:Design, develop, and implement robust web-based Java applications that align with our business objectives.Create comprehensive design documentation, execute coding and testing in accordance with agile methodologies.Diagnose and resolve technical challenges through meticulous debugging, research, and analysis.Produce clean, well-structured, and efficient code.Collaborate with functional, testing, and data teams, sharing knowledge effectively as needed.Engage in all stages of the software development lifecycle.

Join Rgheeb as a proactive and detail-oriented Marketplace Executive, where you'll play a pivotal role in enhancing our online marketplace presence. Your mission will be to optimize product visibility, drive sales growth, and improve the overall customer experience. We seek a candidate with a solid grasp of e-commerce platforms, exceptional analytical capabilities, and a keen interest in digital marketing. If you excel in dynamic environments and are excited about contributing to our online success, we encourage you to apply!

Join us as a Digital Marketing Specialist in a full-time, on-site role located in Riyadh. In this dynamic position, you will oversee and enhance our digital marketing strategies, focusing on web analytics and online campaigns aimed at improving performance metrics and lowering the Cost Per Acquisition (CPA). Collaboration with our content team and consistent follow-ups will be paramount to ensure effective campaign execution.As we expand our digital footprint, this is a fantastic opportunity to be part of a rapidly growing e-commerce and retail environment.Key Responsibilities: Design and implement digital marketing campaigns that drive increased ROI. Optimize campaign performance with a goal to minimize CPA. Work closely with the content team to develop integrated marketing strategies. Conduct thorough web analytics analysis to gather insights for strategy refinement. Create and manage a content calendar for timely campaign execution. Remain informed about the latest digital marketing trends and apply best practices. Coordinate with customer service to address audience feedback and inquiries. Generate performance reports and provide actionable recommendations for optimization.

Join Our Team as a Senior Specialist in Product OperationsCollaborate closely with Product and Engineering teams to ensure that product features undergo thorough testing prior to launch.Enhance your stakeholder management skills to effectively handle business requests and align priorities.Participate actively in OKR planning with product teams, contributing to the product discovery process.Gain insights into key business KPIs to deliver tangible value in partnership with our Operations teams, including Logistics, Sales, and Service.Facilitate vendor integrations by enabling the launch of partner vendors on the platform following successful integration completion.Work alongside Engineering and Vendor teams to support POS API integrations efficiently.Analyze data and performance metrics to make informed decisions, monitor progress, and optimize program outcomes.Create dashboards and reports that provide valuable insights for teams on ongoing projects.Continuously evaluate and enhance operational processes, identifying areas that require improvement and efficiency gains.Manage program budgets, including cost forecasting and expense management.Deliver regular reports and updates to senior management regarding program progress, key performance indicators, and financial outcomes.Stay informed on industry trends and emerging technologies to propose and implement innovative solutions that can elevate the food delivery business.Cross-Functional CollaborationWork with diverse teams, including product, tech, logistics, commercial, and customer support, to ensure alignment and successful execution of initiatives.Stakeholder ManagementEngage with local stakeholders to identify operational challenges affecting KPIs, collaborating with central teams and other internal stakeholders for effective support and execution.Take ownership of project plans, timelines, and budgets for new initiatives or enhancements, providing regular updates to internal teams for improved visibility and impact.Strategic PlanningContribute to the development and execution of the Division’s ABCs and OKRs, ensuring alignment with heads of other functions.Make critical decisions to support the Division's strategic and tactical direction.Measure and track relevant OKRs and metrics to ensure goal achievement, implementing corrective actions when necessary.Demonstrating a Strong Work EthicAdhere to all relevant policies, procedures, and processes to ensure consistent daily operations.Contribute to identifying opportunities for continuous process improvement to enhance overall practices.

About Our TeamAt Trendyol Core Commerce, we are dedicated to crafting innovative and data-driven strategies that fuel sustainable growth and facilitate global expansion. We transform insights into actionable strategies swiftly, enhancing seller experiences and driving new market launches. Our cross-functional teams are at the forefront of redefining commerce with their bold ideas, immediate impact, and a strong sense of ownership. In an energetic and collaborative setting, we grow collectively — both as individuals and as a team.As a Business Development/Category Management Intern, you will immerse yourself in the vibrant e-commerce sector, providing essential support to our seller partners and playing a pivotal role in their success on our platform. This hands-on internship within the Category Teams offers a remarkable opportunity to gain practical experience in seller operations and performance management. You will leverage your analytical mindset and effective communication skills to onboard new sellers, enhance their product offerings, and analyze performance metrics to derive valuable insights.

Khibraty is seeking a dynamic Business Development Manager to join our sales team and drive the company's growth in the interior fit-out sector. This pivotal role is dedicated to identifying and securing new projects, nurturing client relationships, and amplifying our brand's visibility in the market. The ideal candidate will blend strategic sales with marketing expertise, focusing on business opportunity identification, crafting competitive proposals, negotiating contracts, and meeting revenue goals. Additionally, the Business Development Manager will spearhead marketing campaigns, enhance our market presence, and establish the company as the preferred partner for interior fit-out, joinery, and FF&E solutions.

Join our dynamic Trendyol Finance team in Riyadh as an Accounting Intern, where you'll contribute to financial operations for our marketplace in Saudi Arabia. This hands-on internship offers an invaluable opportunity to assist with daily financial tasks, ensuring the accuracy of financial data, and participating in strategic projects. Learn from experienced professionals in a fast-paced e-commerce environment while enhancing your skills and knowledge.

Excited to learn more about Trendyol?Founded in 2010, Trendyol embodies a dynamic startup spirit that has propelled us to become Turkey's first decacorn, trusted by 30 million customers and over 250,000 sellers. Supported by leading investors like Alibaba, General Atlantic, and Softbank, we have expanded our footprint internationally with offices in Berlin, Amsterdam, Luxembourg, and London in 2022. And we're just getting started!Technology at Our CoreWe view technology as the cornerstone of our operations, driving the evolution of e-commerce. Our dedicated team has helped us rank among the top 5 e-commerce companies in EMEA, facilitating over 1.5 million parcel deliveries daily across 27 countries.Growth is Our EssenceAs a vibrant company, we are in a constant state of growth and evolution. Our initiatives, including Trendyol Tech, a premier R&D center, Trendyol Express, our rapidly expanding delivery network, Dolap, the leading second-hand goods platform, and Trendyol Go, our immediate food and grocery delivery service, position us to become the world's foremost e-commerce platform.Committed to Positive ChangeBeyond business successes, we aim to positively impact our customers, partners, and communities. By digitizing merchants and SMEs and promoting women's economic empowerment, we are dedicated to building a sustainable future.JOIN OUR TEAMAt Trendyol International, we offer an exhilarating growth environment where you can drive strategic changes that yield meaningful results. We seek a curious and proactive Customer Experience Insights Specialist to join our international growth journey, focusing on uncovering local consumer insights within the Gulf region. Your local expertise will be instrumental in shaping strategies, enhancing customer experiences, and propelling business growth as part of a small, agile team dedicated to international consumer insights and research initiatives.