IT Support Specialist

Role overview petroapp is hiring an IT Support Specialist based in Riyadh, Saudi Arabia. This role requires at least one year of relevant experience. The specialist will help keep IT systems reliable, respond to technical problems, and support users across the company. Day-to-day work involves troubleshooting and maintaining both hardware and software to ens…

JASARA PMC is on the lookout for a seasoned Senior Portfolio Scheduling Specialist to elevate our Project Management Office (PMO). This pivotal role demands a proactive professional adept at strategically developing, managing, and optimizing the schedules of a diverse portfolio of intricate projects. Your input will be essential in aligning project execution with our organizational goals, ensuring punctual delivery, and upholding the highest quality standards. As a member of our dedicated team, you will utilize advanced scheduling methodologies to effectively support and guide various project teams.Key ResponsibilitiesCreate and sustain detailed schedules for multiple projects, programs, and the overall portfolioConsolidate project schedules into a master portfolio schedule for comprehensive project trackingCollaborate with project managers to ensure cohesive alignment of project plans and timelinesOversee the identification of dependencies and milestones across projectsEvaluate and analyze schedule submissions from project teams and contractorsMentor and coach junior staff on scheduling best practicesEstablish and monitor key performance indicators related to scheduling efficiency

Join Tamkeen Technologies as an Integration Specialist and become a pivotal part of our forward-thinking team. In this role, you will be tasked with crafting, developing, and overseeing sophisticated integration solutions that facilitate smooth connectivity among various IT systems and applications. Your proficiency will be vital in streamlining workflows, enhancing data interchange, and establishing resilient integration frameworks that align with our organizational objectives. Collaborating closely with interdisciplinary teams, you will identify integration requirements and deploy effective strategies that boost overall system efficiency. If you possess a robust background in integration technologies and a fervor for technology-led solutions, we encourage you to showcase your talents at Tamkeen Technologies.Key Responsibilities Design and execute integration solutions across a variety of software applications and platforms. Collaborate with stakeholders to analyze and document integration requirements. Develop and maintain APIs, middleware, and other integration components. Perform testing and troubleshoot integration processes to guarantee performance and reliability. Monitor integration health and provide continuous support and maintenance. Stay abreast of industry best practices and emerging technologies related to system integration. Offer guidance and training to junior team members and other stakeholders on integration processes and tools.

Who Are WeWe Are Foodics! We are a pioneering provider of restaurant management solutions and payment technology. Established in 2014 and headquartered in Riyadh, we operate across five countries, including the UAE, Egypt, Jordan, and Kuwait. Currently, we serve a diverse clientele in over 35 countries globally. Our cutting-edge products have successfully managed more than 6 billion orders, positioning Foodics as one of the fastest-growing SaaS companies in the MENA region. Our significant achievements include three rounds of funding, the latest being a remarkable $170 million, marking the largest SaaS funding round in MENA, enhancing our capability for innovation and service.The Role in BriefAs a Compliance Specialist, you will play a crucial role in ensuring adherence to SAMA regulatory requirements across the organization by supporting compliance monitoring, policy implementation, regulatory reporting, and fostering internal awareness.Key Responsibilities:Regulatory Compliance: Monitor adherence to SAMA rules, circulars, AML/CTF Rulebook, Payment Service Provider regulations, and Consumer Protection Principles.Assist in conducting regulatory gap assessments and executing the annual compliance plan.Policy & Procedure Management: Draft, update, and maintain compliance-related policies and processes ensuring alignment with Consumer Protection Principles and Acquirer regulatory frameworks.Monitoring & Testing: Conduct compliance monitoring tests across various areas including onboarding, customer disputes, settlements, merchant operations, chargebacks, and complaints handling. Identify control weaknesses and report findings to the Compliance Manager.Regulatory Reporting: Help prepare regulatory submissions such as SAMA dashboards, compliance returns, and queries. Maintain records of regulatory correspondence and ensure inspection readiness documentation is up to date. Provide compliance training sessions to various departments including KYC, merchant onboarding, customer care, and sales.Collaborate with Legal, AML, Anti-Fraud, Ops, Product, and Risk teams on compliance matters and remediation plans.Qualifications We SeekA Bachelor’s degree in Business, Law, Finance, or a related field.1-3 years of experience in Compliance, ideally within the fintech or payments sector.Familiarity with SAMA regulations, Consumer Protection Principles, and the acquirer ecosystem.Excellent documentation and communication skills.What We OfferAt Foodics, we believe you will thrive!We foster an inclusive and diverse culture that champions innovation and flexibility in the workplace.Competitive compensation packages with bonuses and potential equity options.We prioritize the well-being of our employees and offer various benefits.

Join our dynamic team as a Sales Specialist at Jobs for Humanity, where we are dedicated to creating inclusive job opportunities for all. In this role, you will leverage your sales expertise to connect with diverse clients and help them fulfill their staffing needs. Your ability to understand client requirements and deliver tailored solutions will be key to your success.

Are you looking to make a meaningful impact in the world of marketing? Join us at Jobs for Humanity as a Marketing Specialist. In this role, you will be responsible for crafting compelling marketing campaigns that resonate with diverse communities and drive engagement.Your creativity and analytical skills will be essential in developing strategies that promote our mission and enhance our brand visibility. You will work closely with cross-functional teams to execute marketing initiatives that align with our organizational goals.

Join our team as an IT Infrastructure Specialist where you will play a pivotal role in designing, implementing, and maintaining robust IT infrastructure solutions. Your expertise will ensure the reliability and efficiency of our IT operations, empowering our organization to achieve its goals.In this role, you will work closely with cross-functional teams to ensure our IT systems meet the needs of our organization. You will be responsible for troubleshooting and resolving infrastructure issues, implementing best practices, and providing support for our IT initiatives.

Role Overview Masterworks Company is seeking an IT Project Specialist in Riyadh, Saudi Arabia. This role supports the planning, coordination, and delivery of IT projects, ensuring clear documentation, timely progress tracking, and strong communication among all involved teams. The IT Project Specialist works closely with project managers and technical staff to help projects align with business goals. Main Responsibilities Assist with planning and organizing IT project activities and schedules. Track project progress, key milestones, risks, and deliverables. Prepare and maintain detailed project documentation, including reports and meeting notes. Facilitate communication between IT teams, business groups, and external vendors. Monitor project budgets and support financial tracking and reporting. Manage project management tools and keep project statuses up to date. Ensure compliance with internal project management standards and frameworks. Identify and escalate risks or issues to the project manager as needed. Take part in testing, implementation, and post-project reviews. Support change management efforts during project rollouts.

Join an innovative team at ananinja as an IT Service Desk Specialist. In this pivotal role, you will be the frontline for IT support, efficiently resolving technical issues and managing service requests to facilitate seamless business operations.Key Responsibilities:Respond to IT incidents through ticketing systems, providing top-notch first-line support.Diagnose and troubleshoot hardware, software, and network issues across various devices including desktops, laptops, and printers.Resolve issues promptly within SLA and escalate complex cases to the appropriate teams.Manage user accounts including creation, access management, and password resets.Assist in onboarding and offboarding processes for users.Install, configure, and maintain IT devices and assets to ensure operational efficiency.Document processes, maintain records, and generate reports for IT management.Deliver user support and training on basic IT concepts and systems.Advocate for cybersecurity best practices and heighten awareness among users.Analyze recurring issues and propose actionable improvements.

Role Overview Gathern is seeking a Senior IT Operations Specialist in Riyadh to guide and strengthen IT operations, infrastructure, and service delivery. This role focuses on keeping technology environments secure, stable, and in line with industry standards. Main Responsibilities Direct IT operations to maintain secure and reliable technology across the organization. Oversee identity and access management, enforce multi-factor authentication, and apply Zero Trust controls for Microsoft 365, Google Workspace, and internal apps. Maintain governance of ISO 27001 and NCA-ECC IT controls, including documentation and audit readiness. Supervise the IT team and external support partners, delegate assignments, and track performance to ensure timely service. Manage system migrations, such as moving from Google Workspace to Microsoft 365, while safeguarding data integrity and minimizing downtime. Champion ongoing improvements to IT processes and service management frameworks. Maintain and audit the IT asset register, software licensing, and configuration management database. Enforce compliance with endpoint security, device encryption, and patch management policies. Handle procurement and vendor onboarding, ensuring all align with security requirements. Conduct disaster recovery tests and access governance reviews to support business continuity. Work closely with Engineering, Security, and Data teams to align IT operations with compliance needs and business goals. Monitor IT security and infrastructure health, providing regular updates to management. Coordinate IT activities during audits and security assessments. Lead user training and awareness programs to encourage secure system practices.

Ninja is on the lookout for a meticulous and technologically adept Integration Specialist who will be responsible for managing and enhancing the connectivity of systems among internal tools, third-party platforms, and partner restaurant systems. The successful candidate will possess substantial experience in API integrations, POS connectivity, workflow automation, and technical troubleshooting, demonstrating a proven track record in optimizing operational efficiency and minimizing cancellation rates among our integrated restaurant partners.Key ResponsibilitiesOversee and sustain integrations among internal systems, third-party platforms, and tools utilized by restaurant partners, including POS systems and delivery applications.Collaborate with Operations, IT, and Product teams to clarify integration requirements and deliver scalable, dependable technical solutions.Document integration workflows and conduct continuous troubleshooting to guarantee accurate data flow and efficient automated processes.Lead integration testing alongside vendors, partner restaurants, and external technology providers.Monitor integration performance to ensure stability, reliability, and compliance with industry standards.Diagnose root causes of technical issues and implement improvements to enhance restaurant performance and reduce cancellation rates.Communicate effectively with vendors, partners, and internal teams to coordinate system updates, integrations, and issue resolution.

Become a pivotal part of the ananinja team as a Category Specialist, overseeing our enticing variety of sweet products! In this dynamic role, you will craft and implement category strategies aimed at fostering growth and boosting customer satisfaction. Your responsibilities will include conducting in-depth market analyses, tracking consumer trends, and coordinating with diverse teams to ensure our sweet offerings not only delight consumers but also excel in performance.Key Responsibilities:Analyze market trends and consumer preferences specific to the sweets category to inform product assortment and pricing strategies.Develop and manage relationships with suppliers to secure high-quality sweet products while optimizing cost and availability.Collaborate with merchandising and marketing teams to enhance product visibility and create impactful promotional campaigns.Monitor category performance metrics and utilize data to make informed decisions that drive sales and profitability.Conduct regular reviews of category performance, adjusting strategies as necessary to meet market demands and business objectives.Participate in the planning and execution of seasonal and promotional product launches.Stay updated on industry trends and competitor activities to ensure Ninja remains a leader in the sweet products category.

Join our dynamic team at Jobs for Humanity as a Marketing Specialist. We're on a mission to connect marginalized communities with meaningful job opportunities and you could play a pivotal role in this journey.As a Marketing Specialist, you will be responsible for developing and executing innovative marketing strategies that resonate with diverse audiences. You will collaborate with cross-functional teams to enhance our outreach and improve brand visibility.

Join our dynamic team as an Ecommerce Specialist where you will play a crucial role in enhancing our online presence and driving sales growth. You will be responsible for managing our ecommerce platforms, optimizing product listings, and executing marketing campaigns to engage customers effectively. Your insights will directly influence our strategies, making a significant impact on our business success.

Join our dynamic team at Jobs for Humanity as an Investment Specialist. In this pivotal role, you will leverage your expertise to guide clients in making informed investment decisions that align with their financial goals. You will analyze market trends, assess investment opportunities, and provide strategic advice to help clients maximize their returns.

Join JASARA PMC as a Performance Specialist and become a pivotal part of our mission to enhance project excellence across Saudi Arabia. In this dynamic role, you will spearhead the development and execution of performance management frameworks, paving the way for continuous improvement in our organizational practices and project outcomes. Collaborating closely with project teams and leadership, you will ensure that project performance is effectively measured, and operational excellence is achieved.Your expertise in performance metrics and analytical skills will be crucial in pinpointing areas for improvement, ensuring that our projects not only meet but exceed their objectives. This is a unique opportunity to contribute to the impactful delivery of state-of-the-art facilities and infrastructure throughout the region.

Join JASARA PMC as a Reporting Specialist and contribute to our mission of enhancing project transparency and accountability. In this dynamic role, you will take the lead in generating, analyzing, and disseminating reports essential for effective project management and strategic decision-making. Collaborating with cross-functional teams, you will gather pertinent data, interpret results, and present insights in a clear and impactful manner. Your analytical expertise will be crucial in ensuring that our projects are monitored efficiently and that key stakeholders are equipped with vital information.As a Reporting Specialist at JASARA PMC, your efforts will directly influence the success of our initiatives across Saudi Arabia, making a significant impact on our operational excellence.

Purpose:The Mobilization Specialist within the HR department is responsible for designing and executing effective mobilization strategies that facilitate the seamless integration of new hires into the organization. This role encompasses change communication management, scheduling mobilization timelines, and ensuring adherence to all pertinent regulations, including work visas and permits. A smooth mobilization process is crucial to enhancing the candidate experience and equipping new employees to thrive in their roles.Key Responsibilities:Respond promptly to mobilization requests from the Talent Acquisition team once candidates are approved by the client and leadership, ensuring efficient process initiation.Send welcome emails to new hires, outlining the mobilization process and acting as their primary point of contact.Collect and verify essential employment and visa documentation, including educational certificates, identification, work permits, and visa applications.Serve as a mobilization buddy to assigned candidates, guiding them through their transition to Jasara.Ensure candidates are mobilized within the designated time frame, proactively addressing any delays by consulting with team leads.Collaborate with the Government Relations team to initiate visa invitation issuance.Coordinate the visa application process, explaining all steps to new hires and liaising with immigration authorities, legal teams, or external agencies to ensure legal employment in the host country.Review and validate documentation with the help of contracted agents, working closely with candidates to complete necessary actions.Compile required documents for work visas, including attested documents, and provide these to the candidates and agents.Share onboarding materials, including the welcome guide, AMN check requests, and the Saudi Council of Engineers (SCE) registration process, ensuring new hires are well-informed.Maintain regular communication with agents and candidates, updating weekly progress on shared trackers, and informing line managers of status, improvements, or delays.Work in close collaboration with Talent Acquisition, HR Operations & Onboarding, Logistics, and Administration to guarantee that all paperwork, including visa documentation and necessary forms, is accurately filled out.Evaluate mobility costs and conduct an initial review for lead approval of invoices associated with new hires, such as payments to visa service agencies.Maintain accurate records of employee mobilization, encompassing medical reports, police certificates, attested degrees, SCE registration, and visa copies.

As a Partnerships Specialist, you will play a pivotal role in enhancing our brand's visibility and growth through strategic lifestyle partnerships and engaging on-ground activations. Your mission will be to identify and secure high-value venues to showcase our products, ensuring they are prominently displayed, well-stocked, and actively engaged with by customers in key locations. The ideal candidate will be proactive, commercially savvy, and excel in dynamic, fast-paced environments.Key Responsibilities:Partnership Acquisition: Identify, approach, and secure partnerships with lifestyle venues such as cafes, gyms, studios, restaurants, and coworking spaces.On-Ground Activation: Plan and execute engaging activations, including product sampling and tasting events.Pipeline & Tracking: Develop a target list, manage outreach efforts, and provide weekly progress reports to management.Internal Coordination: Collaborate with sales and operations teams for stock installation and work alongside marketing to develop promotional assets and communications.

Join a leading insurance firm that is on the lookout for a skilled Marketing Specialist to drive its commercial growth and lead its sales team towards ambitious expansion objectives. This executive position requires a strategic thinker with exceptional business insight, extensive knowledge of the insurance landscape, and a successful history of cultivating and managing high-performing sales teams.The Marketing Specialist will play a crucial role in developing and implementing strategic sales initiatives, enhancing performance across both corporate and retail sectors, and fostering long-term client relationships that contribute to sustainable revenue growth. This is an opportunity for a results-driven professional eager to influence the future trajectory of the company’s market presence and profitability.Key ResponsibilitiesDesign and implement comprehensive marketing strategies aimed at promoting our suite of products and services.Create compelling content across various channels, including digital and print media.Conduct market analysis and consumer behavior studies to guide marketing tactics.Oversee social media platforms to enhance community engagement and brand loyalty.Collaborate with sales and product teams to align on marketing efforts.Utilize analytics tools to assess and enhance the efficacy of marketing campaigns.Support the organization of promotional events and product launches.