Flagship Events & Experiences Lead at LangChain | San Francisco

About Us:LangChain is committed to revolutionizing the landscape of intelligent agents. We provide the essential infrastructure for agent engineering in a tangible context, enabling developers to advance from initial concepts to production-ready AI agents that can be trusted by teams. Originally launched as widely embraced open-source tools, we have now expa…

Handshake is looking for a Senior Product Designer II to help shape the future of AI-driven features and user experiences. This position focuses on designing products that feel both innovative and seamless, working closely with engineering, product management, and other teams. Key responsibilities Create intuitive interfaces for products and features powered by AI Work alongside cross-functional partners to transform ideas into polished, user-ready experiences Promote user-centered design principles throughout every stage of the product lifecycle Ensure that all interactions are clear, accessible, and engaging for users Bring creative ideas that enhance both Handshake’s brand and product quality What we look for Expertise in user experience and interface design Background working with AI-driven or technology-forward products Strong collaboration skills and openness to feedback Creativity and a drive to address real user needs Dedication to delivering high-quality, user-focused solutions Location This role is based in San Francisco, CA.

Supported by top-tier investors from Silicon Valley, Peregrine Technologies is at the forefront of assisting public safety organizations, local and state governments, federal agencies, and private sector entities in tackling societal challenges with unmatched speed and precision. Our AI-driven platform transforms fragmented and isolated data into actionable insights, providing immediate access to critical information that enables timely and informed decisions, ultimately enhancing outcomes at every interaction. Currently, Peregrine serves hundreds of clients across more than 30 states and two countries, impacting over 125 million individuals. We are poised for significant growth as we extend our services into the enterprise sector and international markets.RoleAs a pivotal member of our dynamic team of inquisitive and empathetic designers, you will play a crucial role in simplifying complex, data-rich workflows into engaging user experiences. Your creativity and meticulous attention to detail will be integral in every facet of product development.As one of our initial design engineers, your contributions will help define the future of data interaction and insights within our most critical institutions. You will have the autonomy to lead design-focused initiatives while collaborating closely with a talented group of designers and engineers to shape the Peregrine product and deliver essential software to frontline workers.About YouProven experience in crafting sophisticated yet enjoyable user interactions.Strong background in developing diverse layouts and visuals utilizing markup and styles.Capability to create dynamic interactions with springs and sequences.Innovative thinker focused on enhancing the quality and refinement of all product dimensions through strategic solutions.Skilled in articulating compelling narratives, effectively aligning team vision with shared objectives.Curiosity and eagerness to learn from and evolve with a team of seasoned professionals.Passionate about nurturing the design culture and methodologies within the organization.What We Look For4+ years of experience collaborating with cross-functional software development teams.Robust technical skills in React, JavaScript, HTML, and CSS.Expertise in managing and executing various factors, including user requirements, product objectives, and design intricacies.Able to thrive in a collaborative, iterative, and multi-disciplinary environment with design, engineering, and business development teams.

The New Verticals team at DoorDash is expanding the platform beyond restaurant delivery, developing products for groceries, retail, and other daily essentials. This group’s work supports DoorDash’s growth into a marketplace that meets a wide range of everyday needs. Curiosity about how people shop and what they value shapes the team’s approach, with a focus on reducing friction and delivering essentials efficiently. As a Staff Product Designer on the New Verticals Fulfillment team, the main responsibility is to improve the Dasher and Shopper experience. This involves designing an AI-powered product that helps Dashers make smarter decisions for customers, balancing efficiency, quality, and earnings. The role requires working within a complex marketplace, considering the needs of customers, Dashers, and merchants at every step. Success in this position relies on strong systems thinking, a commitment to high-quality design, and the ability to bring clarity to ambiguous challenges. Designers in this group help define DoorDash’s evolving brand, showing that the company can be trusted to meet a variety of customer needs. What you will do Move quickly from concept to live product, using production as a way to prototype and learn from real user behavior. Design tools and workflows that help Dashers make better decisions, reduce friction, and improve outcomes for both customers and Dashers. Collaborate closely with Engineering, Product Management, User Research, Analytics, and Strategy teams to ensure a unified approach to product development. Requirements Experience designing for complex systems with multiple user types and interactions. Strong systems thinking and skill in clarifying ambiguous problems. Comfort working in a fast-moving environment, using live product as a way to test and refine ideas. Dedication to quality and a user-centered approach to design. Locations New York, NY San Francisco, CA Seattle, WA Los Angeles, CA

About UsAt 3Y Health, we are pioneering AI-driven software solutions aimed at enabling healthcare providers to navigate the intricate administrative challenges that currently absorb 40% of the industry’s financial resources. Our comprehensive platform empowers clinician entrepreneurs, equipping medical professionals with the tools they need to establish, manage, and expand their private practices. By integrating cutting-edge AI and automation, we empower these independent practices to reclaim their time, cultivate successful businesses, and enhance health outcomes within their communities. Backed by over $200 million from prominent investors such as Founders Fund, General Catalyst, Softbank, and 8VC, we are on a mission to revolutionize healthcare.About the RoleWe are in search of an innovative AI Product Designer to conceptualize an Agentic system and AI agents tailored for the healthcare sector. The ideal candidate will possess a product-centric mindset, hands-on design experience, and a robust understanding of designing interactions for large language models (LLMs) and AI agents, including tool usage, function calling, retrieval-augmented generation (RAG), and evaluations. This role requires a proactive design leader capable of overseeing the entire delivery process of agentic workflows while collaborating effectively with cross-functional teams in sales, operations, marketing, recruitment, and product development. As our AI Product Designer, you will be responsible for shaping design strategies, information architecture, and the execution of both the agent platform and design system.ResponsibilitiesDesign comprehensive AI interfaces and agent workflows (including chat, tools, and actions) from initial problem framing to detailed user flows and high-fidelity designs in Figma, followed by production quality assurance.Collaborate closely with AI engineers to create interfaces capable of managing real-time data and dynamic outputs.Rapidly prototype using Figma (advanced prototyping), React, Replit, and Cursor; apply lightweight coding in HTML, CSS, and JavaScript or Framer when necessary; conduct usability tests, implement analytics, and iterate based on controlled experiments and session reviews.Transform complex laboratory tasks into user-friendly layouts and intuitive workflows.Foster innovation by identifying new AI design opportunities and developing ground-breaking designs that explore the boundaries of AI capabilities.Contribute to the strategic vision for AI at 3Y Health, shaping our roadmap and expanding AI functionalities throughout the organization.

Join us in combating the escalating wildfire crisis through cutting-edge AI and IoT technologies!About UsThe Challenge: In a world where every moment counts during fire emergencies, the growing intensity of wildfires, driven by climate change, poses a serious threat to communities. Traditional detection methods reliant on bystander reports can delay response times, allowing small fires to escalate into catastrophic disasters. Our mission is to equip fire authorities with advanced capabilities for swift detection, confirmation, and localization of fires, enabling timely intervention.About Pano AI: We are a dynamic start-up with over 150 team members, operating in a hybrid-remote model and based in San Francisco. As pioneers in early wildfire detection and intelligence, we empower fire professionals to respond more effectively and safely, ensuring they have access to the right tools and timely information needed to combat new ignitions before they escalate. Pano AI integrates sophisticated hardware, software, and artificial intelligence into a user-friendly web platform. By harnessing a network of ultra-high-definition 360-degree cameras positioned in strategic locations, along with satellite and other data sources, we create a real-time overview of potential threats, delivering actionable intelligence instantly.Recognized by TIME as one of the 100 Most Influential Companies of 2025, and featured by MIT Technology Review as one of the top 15 climate tech companies to watch in 2024, Pano AI is at the forefront of innovation. Fast Company also named us one of the Top 10 Most Innovative Companies in AI of 2023. Our achievements have been highlighted in notable publications such as the Wall Street Journal and Bloomberg.

Employee Applicant Privacy NoticeAbout Us:Join us in shaping a brighter financial future. At SoFi, we are redefining personal finance by leveraging cutting-edge, mobile-first technology to empower our millions of members to achieve their financial goals. As a next-generation financial services company and national bank, we are at the forefront of an industry transformation, and we take pride in our direct impact on people's lives, guided by our core values. Be part of our mission to invest in yourself, your career, and the future of finance.The TeamJoin us in transforming personal finance. Together with our members, we are changing how people engage with their financial well-being. Our latest initiative, SoFi Coach, is an AI-driven platform that reimagines our offerings from simple financial tools to proactive personal wealth management. We take pride in our work, knowing it directly affects our members' lives. Join us as we build the future of autonomous finance.The RoleWe are seeking a visionary Principal Product Designer (IC6) to lead the design and development of SoFi Coach. Your role will be pivotal in shaping agentic capabilities, transforming innovative AI concepts into validated user experiences that empower our members to manage their finances effectively. Collaborate with Directors and VPs to influence company-wide strategies while demonstrating practical possibilities.Your ResponsibilitiesDefine the SoFi Coach vision: Establish interaction patterns and UX strategies for a conversational interface that proactively manages debt, investments, and wealth optimization.Inspire through creation: Develop functional prototypes and MVPs using cutting-edge design practices to validate ideas and concepts.

About RiveRive empowers designers, animators, and developers to craft interactive experiences seamlessly. Our platform combines design, animation, and coding in a single environment, ensuring what you create in the editor is precisely what gets deployed in your app, game, or website. Forget mockups, prototypes, or tedious handoffs — experience the real deal.Leading companies like Spotify, Duolingo, LinkedIn, Google, and Fortune 500 automakers utilize our open-source runtimes to create once and deploy everywhere — across websites, applications, games, and vehicles.At Rive, we break down silos, allowing designers and developers to collaborate using the same powerful tools. What you see in the editor is what you get in production.Our Perspective on AIWhile many AI tools aim to democratize artistry, our vision is to empower artists to reach their full potential.At Rive, our AI solutions don’t replace artists; they enhance their capabilities, enabling them to create custom particle systems, cloners, path effects, data connections, physics systems, and even complete games. Our focus is on eliminating barriers that restrict creativity, allowing artists to transform their visions into tangible results.We are developing a professional-grade tool tailored for designers, animators, and developers. Our goal is to elevate creativity, pushing the boundaries of what is possible.If this resonates with you, we encourage you to continue reading.The RoleWe are in search of an Applied AI Engineer to spearhead the integration and advancement of AI features within Rive's editor. Reporting directly to the CEO and CTO, your role will encompass two primary objectives:1. Enhance Rive's AI agent for designers, animators, and developers. We have developed an AI agent that assists in script writing, tool creation (including particle systems, cloners, path effects, and physics systems), data connections, and game development—all within the editor. Your mission is to refine this tool, making it more efficient and intelligent.2. Innovate AI applications within the editor. The AI landscape is rapidly evolving, with new models emerging weekly. In this position, you will be the driving force behind understanding these advancements, assessing their implications for Rive, and prototyping their potential integration into our editor. While not all ideas will come to fruition, you will constantly be exploring possibilities.Why This Role MattersRive operates at the unique intersection of design, animation, and programming. Most AI tools tend to focus on one aspect. We are seeking someone capable of navigating all three areas and identifying how AI can enhance each discipline without compromising craftsmanship.This role is dedicated and full-time; we firmly believe that AI will revolutionize the creation of interactive experiences, and we want a committed individual leading Rive in this transformation.What You'll DoDevelop innovative AI-driven workflows tailored for designers, animators, and developers within the Rive Editor.Refine the AI agent’s capabilities for writing Rive scripts (Luau), building state machines, and more.

Join Oura Health as a Senior AI-Native Product Designer and play a pivotal role in shaping the future of our innovative products. As part of a dynamic team, you will leverage your expertise in AI and product design to create user-centric solutions that enhance our users’ health experiences. Your contributions will directly impact our vision of empowering individuals to take control of their well-being through cutting-edge technology.

Join Airwallex as a Senior Product Manager, AI Developer ExperienceAt Airwallex, we are revolutionizing the way global businesses handle payments and finance. Our cutting-edge platform, built on proprietary technology, empowers over 200,000 businesses worldwide – including notable names like Brex, Rippling, Navan, Qantas, and SHEIN. We provide fully integrated solutions for everything from business accounts and payments to treasury management and embedded finance, all on a global scale.Founded in Melbourne and now boasting a team of over 2,000 innovative professionals across 26 offices globally, we are valued at US$8 billion and backed by renowned investors such as T. Rowe Price, Visa, Mastercard, and Sequoia. If you are eager to tackle the most ambitious projects of your career, we invite you to join our dynamic team.What We ValueWe seek builders with a founder-like mindset who are eager to create a genuine impact, accelerate their learning, and take ownership of their work. You will bring strong expertise and innovative thinking, driven by our mission and operating principles. You excel in fast-paced environments, make informed decisions, and possess a natural curiosity to explore and innovate.A collaborative spirit and humility are essential, as you transform innovative ideas into real products and ensure execution from start to finish. Leveraging AI, you will enhance productivity and solve challenges efficiently. Join us to tackle complex, high-visibility problems alongside exceptional teammates and advance your career in shaping the future of global banking.About the TeamOur Product team at Airwallex is dedicated to crafting customer-centric solutions that enable businesses to operate seamlessly, anytime and anywhere. We blend technical expertise with a profound understanding of our customers' needs to design and deliver intuitive, scalable products. As a team, we thrive on collaboration and innovation, constantly pushing boundaries to create extraordinary product experiences.Your RoleAs a Senior Product Manager in the Developer Experience team, you will be pivotal in crafting a world-class experience for our global developer community. Your role will involve identifying and implementing elegant solutions that simplify the complex environment developers work in, ultimately enhancing their ability to succeed.

As an Experiential Designer at Asana, you will play a crucial role in shaping the user experience across our platforms. You will be responsible for creating immersive and engaging designs that resonate with our users, ensuring they have an exceptional experience while using our products. Collaborating closely with cross-functional teams, you will translate complex ideas into visually stunning and user-friendly designs.

About Our TeamAt OpenAI, our mission is to ensure that artificial general intelligence serves the best interests of humanity. The ChatGPT team is a collaborative mix of research, engineering, product, and design professionals dedicated to making our technology accessible to a diverse audience that integrates ChatGPT into their daily lives.We are committed to learning from real-world applications and ensuring that the benefits of AI are widely distributed while prioritizing responsible and safe usage over unbridled growth.Design is pivotal to our success. To fulfill our mission, we need to create technology that is not only intuitive but also beautiful. We are looking for a talented Product Designer to craft user-friendly products that push innovation boundaries. As an integral part of our team, you will significantly influence our product vision and design ethos.About the RoleWe are in search of a Growth Product Designer to redefine how millions of users discover and derive value from ChatGPT. You will create experiences that drive user adoption, enhance engagement, foster retention, and encourage upgrades, harmonizing user needs with business objectives. This role uniquely blends product design, experimentation, and storytelling.This position is based at our headquarters in San Francisco, and we provide relocation support for new hires.Key ResponsibilitiesDesign comprehensive user experiences that facilitate understanding, trust, and consistent engagement with ChatGPT.Collaborate with product managers, engineers, and content designers to conduct experiments and implement impactful enhancements.Transform complex AI functionalities into user-friendly interfaces that minimize entry barriers.Leverage data and user research to inform design decisions while also trusting your instincts when necessary.Contribute to the development of OpenAI’s design systems and brand voice.Play a key role in cultivating our design culture and expanding our team.You Will Excel in This Role If YouPossess a robust portfolio showcasing thoughtful product design, particularly in growth, onboarding, or consumer-facing applications.Thrive in fast-paced environments, quickly sketching, prototyping, and testing concepts.Skillfully balance qualitative insights with quantitative data.Exhibit excellent communication skills and a collaborative approach.Demonstrate a passion for user-centered design and innovation.

Employee Applicant Privacy NoticeAbout Us:Join us in shaping the future of finance. Together with our community of members, we are redefining personal finance interaction.As a cutting-edge financial services firm and national bank, we leverage innovative, mobile-first technology to empower millions in achieving their financial aspirations. The financial sector is evolving dramatically, and we stand at the forefront of this transformation. We take pride in knowing that our work has a profound impact on lives, guided by our core values. Become a part of our mission to enhance your career and make a difference in the financial landscape.The Role:The Creative Studio at SoFi seeks a skilled Interactive Designer to join our dynamic in-house team, focused on creating exceptional digital experiences for our expanding brand.You will collaborate closely with web producers, project managers, copywriters, and art directors to craft stunning and functional landing pages for SoFi.com, optimized for both desktop and mobile platforms.We are looking for an innovative, proactive individual who can seamlessly work with creative partners on both messaging and visual design. You will be part of a supportive, vibrant team culture, dedicated to helping our users improve their financial well-being.Key Responsibilities:Lead the end-to-end concepting, design, and production of marketing landing pages and digital experiences on SoFi.com.Transform diverse briefs into thoughtful, effective, and visually striking design solutions that meet business objectives and user expectations.Work collaboratively with cross-functional teams, including web producers, engineers, copywriters, art directors, and product marketers, to deliver outstanding design work.Utilize strong conceptual thinking, user experience principles, and brand standards to develop engaging, user-centered experiences across both desktop and mobile.Assist in testing, iterating, and optimizing designs throughout our site, working with marketing, web, and development teams to enhance performance and business outcomes.Advance our visual language on SoFi.com by creating new layouts, design systems, and web components that reinforce the brand while improving usability.

Join the Sleep Fitness RevolutionAt Eight Sleep, we are dedicated to unlocking human potential through the power of optimal sleep. As the pioneering sleep fitness company, we are redefining wellness and developing cutting-edge hardware, software, and AI solutions to enhance your sleep experience. Our innovative products enable peak mental, physical, and emotional performance by transforming each night’s rest into a personalized, data-driven recovery journey.We are trusted by high achievers, professional athletes, and health-conscious individuals across over 30 countries. Honored as one of Fast Company’s Most Innovative Companies in 2019, 2022, and 2023, and featured in TIME’s “Best Inventions of the Year” on two occasions, we embody a high-performance culture characterized by speed, focus, and a commitment to impactful results. At Eight Sleep, we don’t just launch products; we continuously iterate, refine, and obsess over the details to enhance our members’ sleep quality and overall well-being.Every position at Eight Sleep offers an opportunity to innovate, collaborate with top-tier talent, and contribute to a future where sleep is a dynamic tool for improvement. If you seek to break free from the mundane and are eager to push the boundaries of technology, this is your opportunity. Join us and be a leader in the movement that is revolutionizing sleep and maximizing human capability.High Standards. No Compromises.Our mission demands an intense approach. At Eight Sleep, we adopt the mindset of the world’s elite performers: focused, relentless, and consistently striving for excellence. Think of it as the mamba mentality applied to bold innovations, next-gen technology, and impeccable execution. This isn’t a traditional 9-to-5; we are a team that pours extra effort into our work, not out of obligation, but because we are passionate about the impact we create. We are committed to rapid development, challenging limits, and delivering outstanding results. If you thrive under pressure and wish to engage in the most significant work of your career, you will find your place here. If you are looking for an easier path – this is not it.About the RoleWe are in search of an AI Product Manager who will take ownership of and enhance our customer experience. As the designated DRI for our AI initiatives, you will devote your full attention to training, assessing, and optimizing our AI agents to provide exceptional customer service. This role sits at the convergence of product management, AI/ML, and customer engagement, ideal for someone passionate about delving deep into AI systems and quantifying their real-world effects.

At OpenAI, our mission is to ensure that the transformative benefits of artificial intelligence are accessible to everyone, safely and equitably. Our dedicated Health AI team is on a mission to broaden access to high-quality medical knowledge while establishing a benchmark for the responsible deployment of AI in critical healthcare environments.As we shape the future of health through Artificial General Intelligence (AGI), we recognize that improved health outcomes will be among its most significant contributions. Currently, millions lack access to trustworthy medical information, and healthcare professionals worldwide are contending with escalating pressures on their time and resources. We are developing AI solutions like ChatGPT Health and OpenAI for Healthcare, which assist patients, clinicians, and healthcare workers, all while adhering to the highest standards of safety, reliability, and privacy.About the Position:We are in search of a talented product designer with a passion for healthcare innovation to shape the user experiences of our products for today and the future. Your designs will be pivotal in creating user-friendly, aesthetically pleasing, and groundbreaking products that empower the healthcare system to provide superior care, enabling millions to lead healthier lives. You will play a key role in defining our product vision and nurturing our design culture.Key Responsibilities:Shape the overall design and product strategy of OpenAI's offerings.Design and deliver exceptional products and enhancements, from initial concepts to refined prototypes and visuals.Collaborate closely with engineering, product management, AI researchers, and fellow designers to define both long-term strategies and immediate goals.Conduct user research to gain insights into our users (patients, clinicians, and health-conscious consumers) and iterate on our products.Contribute to and advance our design system.Help cultivate our design culture and mentor new team members.Take ownership of complex challenges and drive them to high-quality, practical solutions.Ideal Candidate Profile:Have a strong desire to enhance health outcomes and broaden access to medical knowledge.Bring 8+ years of experience in designing and launching large-scale software products.Possess a portfolio that demonstrates excellence in UX and UI design.

About Sparrow Sparrow builds employee leave management software that blends advanced technology with a personal approach. The company’s mission is to make it easier for organizations to provide family, medical, and other types of leave, so employees and HR teams spend less time on paperwork and compliance headaches. Many current leave management systems are slow and confusing. Leaders struggle to keep up with changing rules, and employees often get lost in complex processes. Sparrow cuts through this, transforming a process that usually drags on into a streamlined 30-minute experience. Teams can save 20-40 hours and up to $30,000 for each leave handled through Sparrow. Headquartered in San Francisco, Sparrow operates as a remote-first company. The team is spread across the U.S. and values collaboration, humility, and a focus on solving real problems for real people. Role Overview: Senior Product Designer (Remote) The Senior Product Designer will shape key areas of Sparrow’s product, taking projects from early discovery through to polished user interfaces and shipped features. This role partners closely with Product and Engineering, and brings a strong voice to design processes and standards. As a senior individual contributor, the designer will own major product segments, work independently, and help raise the bar for quality and consistency across the platform. What You Will Do Lead end-to-end design of product features and workflows, from early research through to detailed UI and final delivery. Create solutions for operationally complex scenarios, addressing edge cases, regulatory details, and real-world processes without overwhelming users. Design for a range of user types and experience levels, ensuring cohesive experiences across multiple personas. Work closely with Product and Engineering to clarify problems, explore options, define project scopes, and deliver high-quality results efficiently. Use research and data to inform design, conducting interviews, mapping workflows, testing prototypes, and iterating based on insights. Maintain and evolve design patterns and systems, supporting speed and consistency in the product. Share design rationale, tradeoffs, and decisions to keep Engineering, Product, and Design teams aligned. As an early senior designer at Sparrow, this role will help shape both the product’s evolution and the broader user experience strategy.

Join Gusto as a Staff Product Designer specializing in benefits, where your design expertise will shape the future of our innovative products. Collaborate with cross-functional teams to deliver user-centric solutions that enhance the benefits experience for our customers. You will have the opportunity to influence design strategies and contribute to the overall vision of our product offerings.

Join Twitch as a Principal UX Designer in Engagement, where you will play a pivotal role in shaping the user experience for millions of gamers and content creators. You will lead design initiatives from concept to implementation, collaborating closely with cross-functional teams to create innovative solutions that enhance user engagement and satisfaction.

About the RoleAs a Visual Design Engineer at Sim, you will take the lead in crafting and advancing our innovative platform for building AI agents. This is where developers come to design, connect, and deploy their AI creations. Your expertise will guide the entire process—from the architectural framework to the refined user interactions—defining how thousands of developers engage with our tools. Your role will integrate UI/UX design with engineering principles, influencing the core interface and real-time systems that power our product.Often likened to 'Figma for AI agents', you will elevate our platform further, enhancing its capabilities, user enjoyment, and efficiency as developers’ workflows become more intricate. Collaborating closely with engineering, design, and product teams, you will ensure a smooth agent-building experience from conception to launch.This is a pivotal position where you will establish benchmarks for visual design, interaction methodologies, and UI responsiveness. In our agile team environment, your influence will extend to all user interactions, allowing for the rapid deployment of impactful features.What You'll DoLead the design and development of Sim's dynamic visual canvas—the real-time, drag-and-drop editor that is central to our platform.Architect and implement user-friendly UI systems tailored for complex agent-building workflows.Design seamless interactions for developers to create, test, debug, and deploy agents within the product.Maintain a fast, beautiful, and resilient user experience as workflows expand in complexity.Ensure visual correspondence with execution: what users perceive should match the operational output.Establish standards for front-end code, component architecture, design systems, and user ergonomics.Collaborate across the stack in our Next.js monorepo, delivering updates to production on a daily basis.Define and enhance UX/UI patterns, focusing on developer satisfaction.What We’re Looking ForA design-oriented engineer with robust experience in React and TypeScript.A strong intuition for UI/UX—your focus is on both aesthetics and functionality.Experience in developing intricate, interactive frontend systems such as canvas editors and collaborative tools.Demonstrated ability to create polished, user-centric developer tools.Comprehensive knowledge of front-end performance, animation, and responsiveness.A proactive mindset with a strong sense of ownership—helping shape the roadmap as well as executing it.

About Retell AIRetell AI is pioneering the future of customer service by leveraging first principles to transform the call center experience through advanced voice AI technology.In just 18 months since our inception, our innovative AI voice agents have been utilized by thousands of companies to efficiently manage sales, support, and logistics calls, significantly reducing the need for large teams of human agents. With the backing of esteemed investors such as Y Combinator and Alt Capital, we have achieved an impressive $36 million ARR, growing from $5 million at the beginning of 2025 with a dedicated team of 20 professionals.Our ambitious vision for 2026 is to develop a state-of-the-art CX platform powered entirely by AI. We aim to create intelligent AI 'workers' that will function as frontline agents, QA analysts, and managers, capable of autonomously executing, monitoring, and enhancing customer interactions.We are rapidly expanding and seeking passionate innovators eager to solve challenging technical problems, work swiftly, and make a tangible impact at one of the fastest-growing voice AI startups. Join us in shaping the future.Recognized as a top 50 AI app in a16z's list: https://tinyurl.com/5853dt2xRanked #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025Listed among the top-ranking startups at: https://leanaileaderboard.com/About the RoleAs the Support Engineering Lead at Retell, you will be responsible for overseeing the technical support operations of our sophisticated voice AI platform. This hands-on leadership position involves directly troubleshooting complex customer challenges, developing AI agents and automations, and leading an expanding team of support engineers.You will work at the intersection of engineering, customer relations, and product development, ensuring unparalleled reliability, swift issue resolution, and scalable support systems as Retell continues its growth trajectory.This position is perfect for individuals who thrive on resolving intricate technical issues under pressure, engaging with clients directly, and constructing systems and teams from the ground up.