Implementation Manager - Cloud Marketplace & GTM Systems

Join Suger as an Implementation Manager! At Suger, we empower revenue teams to enhance their sales effectiveness by streamlining the processes involved in buying and selling through cloud marketplaces. Our innovative solutions facilitate seamless transactions across major platforms including AWS, Azure, Google Cloud, Alibaba, Oracle, and Snowflake, creating …

CoreWeave is The Essential Cloud for AI™. Designed by innovators for innovators, CoreWeave provides a robust platform of advanced technology and exceptional teams, empowering organizations to confidently build and scale AI solutions. As a trusted partner for leading AI labs, startups, and global enterprises, CoreWeave integrates unmatched infrastructure performance with extensive technical expertise, driving innovation and transforming compute capabilities into actionable results. Since its inception in 2017, CoreWeave has rapidly advanced, becoming a publicly traded company (Nasdaq: CRWV) in March 2025. Explore more at www.coreweave.com.What You’ll Do:Description of the TeamThe IT Business Systems (GTM) team at CoreWeave is responsible for the application stack that facilitates the entire customer journey—from lead generation to quoting and cash collection. This team designs and manages systems that underpin a rapidly growing AI cloud business, collaborating closely with Revenue Operations, Marketing Operations, Finance, Billing, and Customer Experience to deliver scalable, compliant, and automated workflows.About the role:As a Senior Salesforce Engineer, you will take on a pivotal role as a hands-on technical leader, tasked with designing, building, and operating Salesforce solutions across Sales Cloud, Revenue Cloud/CPQ, and GTM integrations. You will tackle high-impact projects including post-acquisition system integrations, the implementation of a new usage-based billing platform, and enhancements within quoting, forecasting, and revenue operations. This role demands deep expertise in CPQ workflows while also overseeing broader platform architecture and integrations with finance and GTM systems. You will work cross-functionally with GTM, Finance, and IT leadership to create scalable, dependable solutions that position CoreWeave for continued success.

Harness, the leading AI Software Delivery Platform founded by visionary technologist Jyoti Bansal, is on a mission to transform how software is delivered. With significant backing from top-tier investors including Goldman Sachs and Menlo Ventures, and a valuation of $5.5 billion, Harness is at the forefront of accelerating code deployment through innovative AI solutions. As the demand for rapid software delivery escalates, we streamline processes beyond code creation—focusing on testing, deployments, application security, reliability, and cost optimization. Our platform empowers teams to ship software faster while ensuring security and governance throughout the software delivery lifecycle.With an impressive track record of powering over 185 million deployments and managing $2.8 billion in cloud spending, we are committed to enhancing the efficiency of our customers, which include industry giants like United Airlines and Morningstar.As we continue our rapid global expansion, we are seeking a talented GTM Systems Manager to join our Revenue Operations & Strategy team. This pivotal role will help build, optimize, and scale our go-to-market (GTM) systems, ensuring they serve as accelerators for growth rather than bottlenecks.

About Us Suger empowers revenue teams to enhance their sales effectiveness by streamlining the transaction processes within cloud marketplaces. Our innovative platform simplifies the buying and selling experiences across major cloud providers like AWS, Azure, Google Cloud, Alibaba, Oracle, and Snowflake, enabling our customers to manage and grow their deals more efficiently. Our rapid growth stems from our position as the comprehensive orchestration solution for the burgeoning B2B Cloud Marketplaces, harnessing AI and integrating seamlessly with essential systems. Currently, we serve over 250 B2B clients, from industry giants like Snowflake and Intel to agile startups such as Glean and Vanta. Role Overview As a Customer Success Manager specializing in Implementation and AI Enablement, you will oversee the entire customer implementation journey. Your primary responsibilities will include driving customer enablement, ensuring successful adoption, and fostering long-term success. This role encompasses:- Ownership of implementation processes- Customer training and enablement initiatives- AI-driven execution and product education Your role will extend beyond customer onboarding; you will teach both customers and Suger’s AI agents how to efficiently navigate cloud marketplace workflows, ensuring that insights are captured, systematized, and leveraged at scale. This position requires a hands-on, technically-oriented individual who enjoys developing repeatable processes and influencing how our product evolves based on real customer interactions.

At Laurel, our mission is to reclaim valuable time for professionals. As the premier AI Time platform for professional services firms, we revolutionize the way organizations capture, analyze, and optimize their most precious resource: time. Through our innovative machine learning technology, we automate work time capture and link time data to business outcomes, allowing firms to enhance profitability, elevate client service, and make strategic, data-driven decisions. We proudly serve some of the largest accounting and law firms globally, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, processing over 1 billion work activities annually that have never been systematically collected before.Our team consists of exceptional talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals dedicated to redefining productivity in the knowledge economy. We are creating solutions that enable workers to deliver twice the value in half the time, freeing up more time for creativity and impact. If you are enthusiastic about transforming work dynamics and contributing to a company that explores the very essence of time, we would love to connect with you.About the Role:We are seeking a GTM Systems Analyst to manage the daily administration, configuration, and optimization of our go-to-market tech stack. You will be the hands-on administrator for Salesforce and the critical link across our broader tool ecosystem, ensuring seamless data flow, reliable integrations, and robust infrastructure for our teams to thrive.This position is part of the RevOps team and collaborates closely with both the RevOps and AI Operations teams to implement our systems roadmap. The ideal candidate is passionate about refining systems and excels at solving technical challenges. You will take ownership of the data and tools that our GTM teams rely on daily. The foundation you establish will empower Laurel to integrate AI intelligence and automation directly into our go-to-market strategies. If you find joy in witnessing a perfectly automated workflow or a dashboard that accurately reflects data, this is the role for you.Key Responsibilities:Establish the data foundation (clean records, consistent field hygiene, reliable integrations) that will support Laurel's AI intelligence across the GTM organization.Administer Salesforce as the primary system of record for GTM data, overseeing users, permissions, data integrity, custom objects, workflows, and reporting from issue identification to resolution.Configure, maintain, and optimize integrations across our GTM stack (Hubspot, Clay, Gong, Outreach, Nooks, Spiff, Exportly, Ironclad, etc.) to...

Join Frontera Health as the GTM Systems Lead, where you will play a pivotal role in shaping our go-to-market strategies and optimizing our systems for success. In this exciting position, you will lead cross-functional teams to drive innovation and ensure seamless integration of systems that support our business objectives. Your expertise will help us enhance operational efficiencies and deliver superior results.

Faire connects independent retailers and brands worldwide through its online wholesale marketplace. The company’s platform uses technology and data to help small businesses compete and thrive, aiming to strengthen local economies by giving boutiques access to products from around the globe. Role overview The Program Manager, Marketplace Operations, based in San Francisco, joins Faire’s MOps team. This team builds and scales operational processes that support both brands and retailers, helping drive Faire’s growth and marketplace sustainability. The Program Manager leads complex, cross-functional projects that sit at the heart of marketplace operations. Success in this role relies on strong execution, analytical thinking, program leadership, and effective stakeholder management. What you will do Design and launch new programs from the ground up, while also refining existing operational processes. Apply advanced AI and workflow automation tools to improve efficiency, accuracy, and scale. Work closely with Strategy & Analytics to set clear success metrics and monitoring systems, ensuring programs remain effective and improve over time. Create clear, repeatable Standard Operating Procedures (SOPs), decision models, and escalation paths to support consistency and quality. Partner with BPO and vendor teams to deliver results at scale, including onboarding, training, performance management, and ongoing process improvements. Collaborate with teams across Strategy & Analytics, Strategy & Operations, Product, Engineering, and Data Science to align on objectives and program design.

Role overview DealPath is hiring an Implementation Manager based in San Francisco, CA. This position guides clients through the rollout of DealPath's software solutions, working closely with internal teams to support client needs and ensure goals are achieved throughout each stage of implementation. What you will do Manage project timelines and monitor key milestones for client implementations Coordinate resources across different departments to keep projects moving forward Ensure implementation activities align with client requirements and expectations Communicate clearly and provide support to clients during the implementation process Requirements Proactive approach to project management and problem solving Comfortable working with cross-functional teams Strong commitment to delivering results for clients Location This role is based in San Francisco, CA.

Join collate as a Senior Implementation Manager and be at the forefront of driving impactful change. In this pivotal role, you will lead our implementation team, ensuring seamless integration of our innovative solutions within client organizations, thereby enhancing their operational efficiency and effectiveness.Your expertise will guide clients through the implementation process, ensuring they achieve optimal outcomes while fostering strong relationships. We are looking for a proactive leader who thrives in a dynamic environment and is committed to exceeding client expectations.

At truemed, we empower individuals to take charge of their health by unlocking pre-tax HSA/FSA funds for preventive care. Our vision is to create a premier destination for health-driven commerce—a vibrant marketplace where millions of consumers can discover, purchase, and engage with brands and products that enhance their well-being. As we expand, we seek a dedicated individual to spearhead our consumer growth engine, focusing on acquisition, activation, retention, and developing a sustainable flywheel that keeps users returning.The Marketplace team at truemed manages the entire consumer growth loop—from the moment a user visits truemed.com to their initial purchase and every interaction thereafter. As our Growth Product Manager, you will be the driving force behind truemed's growth initiatives, akin to the roles our top merchant partners (Eight Sleep, Momentous, Peloton) heavily invest in to amplify their consumer engagement. You will oversee the shopping experience, lifecycle marketing strategies, personalized health journey features, and the experimentation framework that enhances lifetime value (LTV) and transactions per user. You will collaborate closely with the marketing team as a co-owner of growth metrics—this role represents a unique blend of product management and marketing collaboration.We are in search of a growth-oriented Product Manager who has successfully developed and scaled consumer growth loops in the past. You have a firm grasp of acquisition funnels, activation mechanics, and the strategies required to transform a one-time buyer into a loyal customer. You understand how to leverage email and lifecycle touchpoints as integral product surfaces rather than mere marketing instruments. You thrive in a fast-paced environment, running experiments in tandem with marketing colleagues, ensuring truemed is a platform that users continually return to.Key ResponsibilitiesLead truemed's growth strategy from inception to execution: develop and implement user acquisition, activation, and retention strategies across the truemed.com marketplace, focusing on browsing, discovery, personalized recommendations, and the logged-in health journey.Develop and refine lifecycle marketing infrastructure—take ownership of the product aspects of email, push notifications, and re-engagement flows in close collaboration with the marketing team (segmentation, triggers, Klaviyo integration, transactional messaging).Execute a rapid experimentation roadmap: formulate hypotheses, conduct A/B testing, analyze outcomes, and continually enhance activation rates, conversion funnels, and engagement loops.Investigate and innovate for emerging discovery channels—such as LLM-driven search, AI-powered answer engines, and agentic shopping—ensuring truemed's content and experiences are primed for visibility within AI-enhanced ecosystems.Prototype new features and iterate based on user feedback to drive growth.

Join our dynamic team at itd as a Product Manager for Partnerships and Marketplaces. In this remote role, you will play a pivotal part in driving strategic collaborations and enhancing our marketplace offerings. If you are passionate about product development and have a knack for building relationships, we want to hear from you!

What We Do at Suger Suger empowers revenue teams to enhance their sales efficiency by streamlining the processes involved in buying and selling through cloud marketplaces. Our innovative platform simplifies transactions, deal management, and growth across major cloud services such as AWS, Azure, Google Cloud, Alibaba, Oracle, and Snowflake, ensuring a seamless purchasing journey for our clients' customers. Our rapid growth is attributed to our position as the comprehensive orchestration system in the booming B2B Cloud Marketplaces, leveraging AI and seamless integrations with essential systems. Currently, we serve over 250 B2B clients, ranging from industry giants like Snowflake and Intel to dynamic startups like Glean and Vanta. Location: San Francisco, CA

As an Implementation Manager at Benchling, you will play a pivotal role in ensuring the successful onboarding and deployment of our cutting-edge platform for our clients. You will coordinate with various teams, including Product, Engineering, and Customer Success, to tailor solutions that meet customer needs and drive adoption. Your expertise will help clients fully leverage the capabilities of Benchling, ultimately enhancing their research and development processes.

Hover uses proprietary AI and a decade of property data to help people visualize and estimate changes to their homes or buildings. Homeowners, contractors, and insurance professionals rely on Hover’s interactive 3D models, which can be created from a smartphone scan in minutes. Major insurers like Travelers, State Farm, and Nationwide trust the platform, and investors include Google Ventures and Menlo Ventures. The company values curiosity, purpose, and a commitment to supporting customers and each other. Hover encourages diverse perspectives and aims to build an inclusive, high-performance culture focused on growth and excellence. Role Overview The Implementation Manager leads major customer launches, especially for large and complex accounts. This position drives cross-functional coordination, working with Product, Sales, Sales Engineering, Customer Success, and key customer stakeholders to deliver projects on time and with impact. The role manages enterprise programs that deepen customer engagement and value on the Hover platform. Responsibilities include connecting strategy to day-to-day execution, refining processes, and setting high standards for customer implementation. As Hover scales insurance account rollouts, this person will bring structure and accountability to high-stakes projects and help define the future of the implementation function. Key Responsibilities Oversee end-to-end implementation for enterprise customers, ensuring alignment with customer goals and schedules (including stakeholder mapping, milestone planning, risk management, and resource allocation). Develop a strong understanding of the Hover platform and product features to communicate value to both end users and executive leaders. Serve as the main point of accountability for all launch deliverables and cross-team initiatives. Facilitate technical and non-technical meetings with customers, internal teams, and external partners. Anticipate and address challenges to keep projects on track and deliver successful outcomes. Location San Francisco or New York

About DecagonDecagon stands at the forefront of conversational AI technology, enabling brands to deliver exceptional concierge-level customer experiences. Our innovative platform empowers industry leaders such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and engaging interactions across multiple channels, including voice, chat, email, and SMS.At Decagon, we envision a future where customer experiences are transformed from mundane support tickets to swift resolutions and meaningful conversations. We take pride in being backed by renowned investors who share our ambitious vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.Our dynamic team thrives in an office environment, united by a commitment to excellence and rapid execution. Our core values drive our culture: Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle.About the RoleAs a pivotal member of Decagon’s founding Implementations Team, you will spearhead the development and scaling of our world-class AI Agent implementation function. You will be responsible for crafting and executing the strategy that ensures seamless deployments across complex environments, setting the stage for long-term success for our customers.Your role will involve collaborating closely with customer teams to understand their workflows, designing strategies aligned with their objectives, and instilling confidence in their AI journey. You will work cross-functionally with Sales, Product, and Engineering teams to translate customer needs into successful implementations and sustainable outcomes. Your leadership will guide the team through intricate rollouts, ensuring stakeholder alignment and impactful launches.The ideal candidate will possess a blend of technical savvy, executive presentation skills, and a knack for designing repeatable processes that elevate our implementation standards.In this role, you willLead enterprise AI Agent implementations from initiation to rollout, ensuring smooth execution and user adoption.Create customized strategies that integrate Decagon’s platform with each customer’s business objectives.Work closely with Sales, Product, and Engineering teams to define requirements, configure solutions, and guarantee reliable outcomes.Establish best practices for implementation processes to enhance efficiency and effectiveness.

We are seeking a dynamic and strategic GTM Enablement Manager to join our team at Decagon. In this pivotal role, you will leverage your expertise in go-to-market strategies to enhance our sales enablement initiatives, ensuring our teams are equipped with the knowledge and tools necessary to drive success. You will collaborate closely with cross-functional teams to create impactful training programs and resources that empower sales teams to excel.

As a Marketing Manager at Asana, you will play a pivotal role in shaping our Marketplace and Strategic Partnerships strategies. Your expertise will drive the expansion of our brand presence and foster collaborations that enhance our offerings. We are looking for a dynamic individual with a passion for marketing and a knack for building strong partnerships.

We are seeking a dynamic and strategic Manager of Go-To-Market (GTM) Partnerships and Growth to join our team at Airwallex. In this pivotal role, you will lead initiatives that drive our partnerships strategy, fostering relationships that will accelerate our growth and enhance our market presence. This is an exciting opportunity to influence our GTM approach and collaborate cross-functionally to achieve ambitious business goals.

Join scribe as a GTM Strategy Manager, where you'll play a critical role in developing and executing go-to-market strategies that drive growth and enhance our market presence. As a key member of our team, you will collaborate with cross-functional teams to align sales, marketing, and product initiatives, ensuring successful product launches and market penetration.

We are seeking a dynamic GTM AI & Innovation Manager to join our growing team at Notion Labs Inc. In this pivotal role, you will drive the development and execution of go-to-market strategies that harness the power of AI and foster innovation. You will collaborate with cross-functional teams to identify market opportunities, optimize product positioning, and enhance customer engagement.