Technical Account Manager at Hightouch | Remote

About HightouchHightouch is an innovative AI platform designed specifically for marketing and growth teams. Our AI agents revolutionize marketing workflows, empowering marketers to swiftly create content, strategize campaigns, and implement strategies with remarkable efficiency and effectiveness.We operate at the convergence of two significant technological …

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the gateway to unlocking the potential of AI. Our mission is to secure AI by creating a trusted, neutral infrastructure that allows organizations to confidently navigate this new era. This journey demands a proactive approach to tackling intricate challenges with significant real-world implications. We're seeking innovators and leaders who act with speed and decisiveness while delivering excellence.This is your chance to engage in career-defining work as we collectively pursue this mission. If you're passionate about this opportunity, we want to hear from you.The TeamThe Technical Account Management (TAM) team is a global unit committed to ensuring the success of Auth0's customers within Okta’s wider Customer Success framework. We partner with our clients to share insights, best practices, and strategic recommendations to continuously advance identity and security solutions. As strategic identity advisors, we are experts in the Auth0 product line, facilitating its global growth by educating our customers and ensuring their satisfaction and success through presentations, demonstrations, technical evaluations, and ongoing recommendations regarding Auth0 and industry best practices.The OpportunityAs a Technical Account Manager specializing in enterprise identity, including the Auth0 product and related technologies, you will offer Okta's clients strategic technical guidance across a comprehensive suite of products and features. You will be highly regarded as a technical authority on how Okta’s solutions translate into business value, with a strong grasp of the code that forms the backbone of identity authentication pipelines, as Auth0 is inherently developer-friendly.This specialization requires familiarity with hybrid scenarios that leverage Auth0’s capabilities for managing authentication, authorization, and lifecycle management for consumer SaaS, business-to-consumer (B2C), and general Customer Identity and Access Management (CIAM) applications. As an Auth0 TAM, you will have the unique opportunity to guide some of the world’s largest companies on their strategic identity journey while being a champion for Auth0!You WillTake full ownership of the account management function as an Auth0 TAM, encompassing both business and technical aspects.Provide customers with guidance on best practices and product adoption in a post-sales environment.Engage effectively with diverse personas, including but not limited to CISOs, Product Owners, CMOs, and developers, managing a portfolio of strategic accounts.Exhibit a profound interest in the security domain and...

Join Wispr FlowAt Wispr Flow, we are revolutionizing the way you interact with technology, making it as effortless as conversing with a close friend.We take pride in being the leading voice dictation platform that users prefer over traditional keyboards, thanks to our unparalleled understanding right from the first attempt. Our system is context-aware, personalized, and accessible on both desktop and mobile devices.Looking ahead to 2026, we are excited to expand beyond dictation into developing native actions, establishing an agentic framework that seamlessly understands user intents and operates reliably.Our dynamic team comprises AI researchers, designers, growth strategists, and engineers who are dedicated to redefining human-computer interaction from the ground up. We cherish teammates who take initiative, communicate transparently, are user-centric, and pay attention to detail. Here, spirited discussions, truth-seeking, and making a real-world impact are at the core of our culture.Our success is reflected in our impressive growth trajectory, with a 150% revenue increase each quarter over the last year and $81M raised from top-tier venture capitalists and renowned angel investors.

Join Pigment as a Technical Account Manager in our Success Advisory team, where you will be pivotal in driving customer success and ensuring a seamless user experience. This role offers the flexibility to be based in San Francisco, New York, or Toronto, with opportunities for remote work.As a valued member of our team, you will engage closely with clients to understand their needs, provide tailored solutions, and foster lasting relationships. Your technical expertise will help clients maximize the value of our products, driving their success and satisfaction.

About Wispr FlowAt Wispr Flow, we are revolutionizing the way you interact with technology, making it as seamless and intuitive as conversing with a close friend.Our voice dictation platform is the first choice for users who prefer voice input over traditional keyboards, delivering unmatched accuracy and understanding right from the first attempt. It’s context-aware, personalized, and accessible across all devices, whether on desktop or mobile.Looking ahead to 2026, we aim to enhance our offering with native actions, creating an agentic framework that reliably comprehends and meets your needs.Our team consists of AI researchers, designers, growth specialists, and engineers who are reimagining human-computer interaction from the ground up. We cherish team members who exhibit high agency, communicate transparently, prioritize user satisfaction, and pay meticulous attention to detail. We thrive on constructive debate, a quest for truth, and making a tangible impact in the real world.With a remarkable +150% revenue growth every quarter over the past year and having secured $81M in funding from top-tier VC firms and renowned angel investors, we are on an exciting trajectory.

DigitalOcean seeks a Senior Technical Account Manager in San Francisco to serve as the main technical contact for clients. This role centers on building strong client relationships and supporting customers as they navigate DigitalOcean’s cloud solutions. Role overview The Senior Technical Account Manager acts as the trusted point of contact for customers, helping them make the most of DigitalOcean’s products and services. Success in this position depends on a mix of technical understanding and a commitment to outstanding client service. What you will do Serve as the primary technical liaison for assigned customers Guide clients through the details of DigitalOcean’s cloud offerings Support client engagement and help address technical questions or challenges Work to ensure client satisfaction and long-term loyalty Key strengths Strong relationship-building skills Ability to communicate technical concepts clearly Focus on delivering excellent service to clients

About Our TeamAt OpenAI, our Finance team plays a pivotal role in aligning our operations with our mission. The Controllership team is dedicated to providing accurate and timely financial insights to all stakeholders. We are committed to developing top-tier processes, controls, and systems that can seamlessly adapt as our business evolves.Role OverviewAs the Senior Manager of Technical Accounting, you will be at the forefront of assessing, documenting, and implementing complex accounting issues across various GAAP topics. Your responsibilities will extend beyond mere accounting policy to include the evaluation of significant transactions and the application of accounting guidelines to innovative business activities. You will collaborate with cross-functional teams to ensure that our financial statements, processes, and controls reflect accurate conclusions.Your role will involve in-depth research and analysis of intricate and non-routine transactions, supporting the monthly accounting close and reporting processes for key judgments, and contributing to the establishment of a scalable technical accounting framework tailored for a rapidly changing business landscape. You may engage in areas such as revenue recognition, leases, stock-based compensation, business combinations, investments, and debt and equity transactions.This position is based in San Francisco, CA, but remote work is available with in-office meetings approximately once a month. We operate under a hybrid model, requiring three days in the office each week, and offer relocation assistance to new hires.Your Responsibilities Include:Assess complex transactions and document accounting conclusions in accordance with U.S. GAAP.Collaborate with teams in Controllership, Tax, Legal, FP&A, and other departments to evaluate the accounting impacts of new products, commercial agreements, strategic initiatives, and other business ventures.Translate technical accounting findings into practical guidance for operational accounting, including journal entries, close support, disclosures, and control considerations.Assist in the preparation and review of technical accounting memoranda, position papers, and documentation for management and auditors.Enhance and maintain the company’s technical accounting framework, including policies, interpretive guidance, and documentation for both recurring and non-recurring accounting issues.

Rithum connects brands, suppliers, and retailers through a global commerce network. The platform helps businesses expand product offerings, manage multi-channel operations, and improve profit margins. More than 40,000 businesses use Rithum to support their e-commerce activities, representing over $50 billion in annual gross merchandise value. The company provides solutions for commerce, marketing, and delivery, aiming to improve the entire consumer shopping experience. Role overview The Technical Account Manager role at Rithum focuses on supporting customers as they use the platform to manage and grow their e-commerce operations. This position is remote, based in San Francisco. What you will do Help brands and retailers use Rithum's platform to streamline operations and achieve business goals Work with customers to address technical questions and ensure effective use of the platform Support the delivery of commerce, marketing, and fulfillment solutions Requirements Experience working with e-commerce platforms or technical account management Ability to collaborate with brands, suppliers, and retailers Comfort working remotely from San Francisco

About Okta Okta is recognized as a leader in Identity Management, trusted by two-thirds of the Fortune 100 and over 40% of the Forbes Global 2000. The company’s platform secures a wide range of identities, from employees and customers to partners and AI agents, helping organizations build secure technology infrastructure. Role Overview: Technical Account Manager – Strategic Workforce Identity Solutions This Technical Account Manager (TAM) position focuses on Workforce Identity Solutions for large enterprise clients. The role sits within Okta’s Strategic Segment Team, working with organizations across industries including Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology. The TAM team at Okta is made up of global product experts who work closely with existing customers. The team’s goal is to understand each client’s environment, address current issues, and help them prepare for future needs. What You Will Do Serve as a trusted technical advisor and advocate for some of Okta’s largest clients Specialize in Workforce Identity, developing strategies tailored to each account Align with enterprise customers to create and execute deployment plans that support long-term technical maturity Collaborate with clients to understand their unique ecosystems and business challenges Travel as needed, especially for onboarding and initial visits to Okta’s San Francisco headquarters or Chicago office during your first week Location Positions are available in Bellevue, Washington; Chicago, Illinois; Georgia; New York, New York; Pennsylvania; San Francisco, California; Virginia; and Washington, DC.

Technical Account ManagerLocation: San Francisco, CAMetriport is an innovative open-source data intelligence platform designed to empower healthcare organizations by facilitating real-time access and exchange of patient data. Our platform seamlessly integrates with all major healthcare IT systems in the US, providing insights into comprehensive medical data for over 300 million individuals.With a proven product-market fit—demonstrated by multi-million ARR, a diverse portfolio of over 100 clients including industry leaders like Amazon One Medical, Strive Health, and Weight Watchers, as well as support from top venture capitalists—we are poised for significant growth. Our team is small yet high-performing, consisting primarily of former founders and Y Combinator alumni, fostering an engineering-centric environment that values autonomy and competence over prestige. While we maintain a rigorous work ethic—founders work six days a week from our San Francisco office—we also ensure that our team members have the flexibility to manage their own schedules. We focus on measuring output and are committed to a sustainable work intensity.Role OverviewAs a Technical Account Manager at Metriport, you will act as a vital technical liaison between our production customers and our product team, ensuring they derive maximum value from our platform. This position transcends traditional account management; you will leverage your technical fluency to identify customer needs, engage with engineering and clinical teams, and build trustworthy relationships that facilitate natural product expansion.Your role will require exceptional relationship management skills and a profound understanding of Metriport’s offerings. You will combine this knowledge with insights into our customers' needs to propose tailored solutions for their growth. Additionally, you will be responsible for developing and implementing new customer success processes and automated monitoring systems.In your initial months, you will collaborate closely with our Chief of Staff, Founding Engineer, and Customer Success team to enhance our account management strategies. Key responsibilities include:Customer Health: Champion the primary metric of customer health for our production clients.Driving Value-Led Growth: Discover and unlock organic expansion avenues by ensuring customers fully utilize our product and achieve measurable ROI. Revenue growth will stem from the delivery of value.Evolving With Customers: Identify customers who may not be leveraging certain features and guide them in maximizing their use of Metriport’s capabilities.

Join Figma as the Director of Technical Revenue Accounting, where you will lead our revenue accounting team and play a pivotal role in shaping our financial reporting processes. Your expertise will contribute significantly to our strategic decisions and ensure compliance with accounting standards.

Join Our Team as a Financial Accountant!We are seeking a meticulous and driven Financial Accountant to support our financial decision-making processes. You will play a vital role in collecting, analyzing, and reporting financial data to guide management in strategic decisions.Your Responsibilities Include:Compiling monthly financial statements by gathering data, investigating variances, and summarizing trends.Preparing state quarterly and annual financial reports by organizing necessary data.Ensuring compliance with state and federal tax regulations by staying informed about the latest requirements, advising management, and preparing necessary tax documents.Addressing financial inquiries through thorough data analysis and interpretation.Offering financial insights by evaluating operational issues and applying sound financial practices to provide actionable recommendations.Generating special reports by analyzing variances, preparing budgets, and developing forecasts.Staying updated with financial regulations and best practices through continuous education and professional development.Contributing to our finance and organizational goals by achieving related results.

OpenAI seeks a Manager of Technical Revenue Accounting to lead its revenue accounting team in San Francisco. This role focuses on overseeing revenue recognition, ensuring accurate reporting, and maintaining compliance with accounting standards. The position also involves refining revenue processes and working closely with other teams to help achieve company objectives. Role Overview Guide and manage the revenue accounting team’s daily operations Supervise the recognition and reporting of revenue Maintain compliance with relevant accounting standards Identify areas for process improvement in revenue-related activities Work with cross-functional teams to support broader company goals Requirements Strong analytical abilities and close attention to detail Proactive problem-solving skills Background in collaborating with teams across different functions Commitment to supporting responsible growth in artificial intelligence

Join Airwallex as a Senior Technical Account ManagerAt Airwallex, we are redefining the financial landscape for global businesses through our innovative payment solutions. With a robust infrastructure and advanced software, we empower over 200,000 businesses, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN, to seamlessly handle their accounts, payments, treasury, and embedded finance on a global scale.Founded in Melbourne and now operating from 26 offices worldwide, our team of over 2,000 talented professionals is committed to creating the future of financial technology. As a company valued at $8 billion and supported by prestigious investors such as T. Rowe Price, Visa, and Sequoia, we are looking for driven individuals ready to make an impact in their careers.What We ValueWe seek builders with an entrepreneurial spirit who are eager to make a difference. You will need strong expertise and analytical skills, along with a passion for our mission and operating principles. You should be able to make quick, informed decisions, delve deep into challenges, and balance speed with thoroughness. Collaboration and humility are key; we expect you to transform ideas into tangible products while maintaining a proactive approach to problem-solving using AI technologies.Join us in tackling complex challenges alongside exceptional teammates as we shape the future of global banking.About Our TeamThe Merchant Services team collaborates with clients to unlock their potential using Airwallex products, driving growth and success. We play a crucial role in influencing revenue growth across our product suite and work closely with sales, strategy, product, and engineering teams to ensure our clients receive the best possible experience. As the primary technical liaison and trusted advisor, we support clients throughout the pre-sales, integration, and post-launch stages, equipping them with the tools they need to thrive in a dynamic market.

Role Overview Modern Treasury is hiring a Technical Account Manager in San Francisco. This role manages the full post-sale customer journey, starting with onboarding and implementation and continuing through ongoing operational support and growth. What You Will Do Guide customers through onboarding and integration with Modern Treasury’s APIs Act as a technical consultant and account lead, helping clients design and scale money movement systems Work closely with developers, product managers, and payments teams to ensure successful implementation and ongoing use Support customers in managing financial infrastructure with a focus on precision, reliability, and scalability Collaboration and Focus This position sits at the intersection of engineering, product, and operations. Expect regular collaboration with both internal teams and client stakeholders. AI and Technical Skills Modern Treasury integrates AI deeply into its operations. Candidates comfortable with AI tools and interested in advancing AI best practices will thrive in this environment.

Join Stripe as an Accounting Technical Solutions Lead, where you will play a pivotal role in bridging the gap between accounting processes and technical solutions. You will collaborate with multidisciplinary teams to identify and implement innovative solutions that enhance our financial operations.Your primary responsibilities will include leading technical initiatives that optimize accounting functions, ensuring compliance with financial regulations, and mentoring team members on best practices in accounting technology.

At Intrinsic Safety, we're leveraging innovative technologies to tackle some of the most challenging issues of our digital era using safe and effective AI solutions. Your contributions will play a pivotal role in assisting fraud prevention and Trust & Safety teams, enabling them to concentrate on impactful tasks rather than repetitive manual reviews. We're experiencing rapid growth, partnering with some of the largest and most dynamic social media and online service platforms.We are on the lookout for an exceptional Technical Account Manager (TAM) to join our core Customer Success team. In this role, you will be crucial in ensuring our customers—particularly our enterprise clients—derive maximum value from Intrinsic Safety by providing expert technical support and guidance. You will act as the essential link between our advanced AI platform and our customers' technical teams, fostering deep platform adoption, troubleshooting complex issues, and facilitating their long-term success. This is a unique opportunity to contribute to our mission by transforming intricate technical challenges into practical solutions that effectively combat fraud and abuse.This role requires in-person attendance at our San Francisco office.Your ResponsibilitiesPost-Integration Technical Partnership: Serve as the main technical liaison for our enterprise customers post-deployment. Gain a thorough understanding of their unique technical environments and data flows as they interact with the Intrinsic Safety platform.Drive Ongoing Technical Adoption & Optimization: Assist customers in navigating advanced platform features and configurations to ensure they maximize the benefits of Intrinsic Safety’s offerings.Build Scalable Technical Resources: Develop and enhance our knowledge base, technical documentation, and best practice guides to empower both customers and the Customer Success team.Strategic Technical Troubleshooting & Resolution: Identify and resolve sophisticated technical challenges that arise after implementation, working closely with engineering and product teams to deliver scalable solutions.Product Evolution: Act as a key contributor to the continual improvement of our product offerings.

Join Canva as a Senior Manager in Technical Revenue Accounting, focusing on Enterprise Sales. You will lead a dynamic team to ensure accurate revenue recognition and compliance within a fast-paced environment. Your expertise will directly contribute to the financial integrity of our enterprise operations, helping shape the future of our sales strategies.

About the RoleJoin Woflow's dynamic Account Management team, where you will be the primary contact for our enterprise clients, guiding them through the entire post-sales journey. Your expertise will encompass onboarding, product utilization, partnership growth, technical support, and continuous account management.As a Senior Enterprise Account Manager, you will oversee a substantial portfolio of strategic enterprise accounts. This multifaceted role places you at the forefront of account delivery, necessitating a seamless integration of skills in three essential domains:Customer Success: You will embody Woflow's commitment to our customers, acting as their advocate and primary resource. Your ability to cultivate strong relationships with various stakeholders will be crucial as you balance client needs with business objectives, driving growth and surpassing customer expectations.Project Management: In this role, you will manage multiple priorities across diverse workflows, acting as a critical liaison between account stakeholders and internal teams, including Product, Engineering, and Operations. You will ensure that strategic initiatives are executed efficiently while exceeding client expectations, aligning stakeholders on measurable KPIs, and maintaining high-quality product performance.Technical Delivery: As Woflow operates in a highly technical environment, you will need to master the technical intricacies of our platform. This involves confidently discussing technical requirements, demonstrating our features, and collaborating with stakeholders to develop innovative technical solutions that meet our customers' evolving needs.Key Responsibilities:Nurture and expand relationships with clients, pinpointing key stakeholders and fostering connections with both operational teams and organizational leaders.Manage partnerships, commercial engagements, and contractual obligations to optimize account performance.

Role Overview:As a Junior Financial Accountant, you will play a key role in supporting financial decision-making by gathering, analyzing, investigating, and reporting a variety of financial data, contributing to our organization’s financial health.Key Responsibilities:Generate monthly financial statements by collecting relevant data, conducting variance analysis, and summarizing trends and insights.Compile quarterly and annual state financial reports by meticulously assembling necessary data.Ensure compliance with federal and state tax filing regulations by studying relevant laws, advising management on necessary actions, and preparing for quarterly estimated tax payments.Address financial inquiries through comprehensive data analysis and interpretation.Provide insightful financial advice by evaluating operational issues and applying sound financial principles.Prepare special reports, including budget forecasts and variance analyses, to support strategic planning.Stay abreast of evolving financial regulations and best practices through continuous learning and professional development.Support the finance team in achieving organizational goals by delivering results in a timely manner.