Product Owner for Search Services

Join us in creating an exceptional shopping experience.Toss Commerce is dedicated to delivering a seamless experience within our financial services super app, allowing customers to easily discover products and enjoy shopping.We leverage machine learning-based recommendations, ads, and diverse display/search structures to offer customers new discoveries and c…

Role Overview Coupang is hiring a Principal for Procurement (Indirect Services) in Seoul, South Korea. This role focuses on strategic sourcing, process improvement, and supplier management for indirect services across the company. What You Will Do Lead sourcing initiatives to support business goals for indirect services Identify and implement ways to optimize procurement processes Work closely with teams across the organization to improve operational efficiency Manage supplier relationships and negotiate contracts Ensure procurement activities comply with company standards and policies Who We’re Looking For Extensive experience in procurement, with a focus on indirect services Strong negotiation skills and a track record of managing supplier partnerships Ability to collaborate with cross-functional teams Comfort working in a large, complex organization This position is based in Seoul, South Korea.

Join us at the forefront of technological innovation as we revolutionize the data storage industry. As a leader in this exhilarating field, you will cultivate innovative ideas, grow alongside a talented team, and help shape the future of technology.If you are ready to embrace unlimited possibilities and make a significant impact, we invite you to become part of our journey.THE ROLEAs a Senior Service Account Manager (Senior SAM), your main focus will be on managing and enhancing customer relationships, steering post-sales and support activities, and ensuring the successful implementation and operation of Pure Storage products and solutions. This pivotal role will orchestrate the customer experience, especially within our most significant and strategic accounts. The ideal candidate will serve as a customer advocate with extensive industry knowledge, acting as a trusted advisor and subject matter expert, dedicated to driving customer satisfaction, retention, and business growth.WHAT YOU’LL DOCustomer Relationship Management:Foster and develop customer relationships, taking accountability for post-sales and support activities. You will thrive in a matrixed environment, influencing, driving, and executing to meet the high standards expected.Act as a trusted advisor, advocate, and subject matter expert for customers.Build and maintain robust relationships with customers, serving as their primary point of contact.Facilitate large, complex customer engagements across various Pure Storage product lines, functions, and solutions.Occasional travel to customer sites for in-person meetings, which may reach up to 30% in EMEA and APJ regions, and approximately 15% on average for AMS.Coordination and Communication:Lead regularly scheduled status calls, providing ongoing updates summarizing key activities, outstanding issues, and the health and performance of Pure products.

About the Team You'll JoinThe Chart Team is responsible for enhancing the WTS/MTS chart services at Toss Securities.We design differentiated experiences to ensure users can effectively utilize charts during their investment processes, focusing on stability and reliability. Your ResponsibilitiesCollaborate with the Product Owner to define product direction and requirements. Work alongside designers and data analysts to swiftly identify operational issues and propose actionable solutions.Plan and establish policies to create an accessible and user-friendly experience for Toss Securities users, enabling them to leverage charts for investment decisions.Analyze and compare charts from various trading platforms to identify trends and collaboratively determine the direction for product enhancement. Ensure the accuracy of information displayed on charts (e.g., prices, indicators) and rectify any errors.Utilize customer feedback and usage data to quickly identify pain points and translate improvement ideas into actionable initiatives.Review service operation policies and processes to eliminate unnecessary steps, making operations simpler, more reliable, and efficient. Who We Are Looking ForA strong interest in investments, with firsthand experience in technical analysis using charts is essential.Proven experience in managing services amidst diverse stakeholders (planning/design/development/CX/partners) to ensure stable operations.Experience in enhancing trading chart services, particularly those based on TradingView, is a plus.Experience in exploring how charts can be more effectively utilized in investment decision-making or using AI agents in trading is advantageous.Familiarity with planning and operating online services, coupled with a strong desire to learn about finance, is preferred.Experience in improving products based on customer voice (VOC) is beneficial.A meticulous approach to solving complex problems with a sense of responsibility is desired.

# Join Our TeamThe Machine Learning Engineer (Service) is part of the ML Tribe within Tossbank's Data Division.Our team is dedicated to leveraging AI (LLM, ML) technologies to tackle challenges previously unresolved in the financial sector, optimizing operations with the aim of maximizing profitability.Your ResponsibilitiesDevelop and operate agents to optimize financial tasks.Design and develop systems for delivering robust and scalable financial ML models.We Are Looking For Someone WhoHas experience and skills in developing and operating ML services with high SLA requirements in high-traffic environments.Can design service architectures that consider both stability and scalability, alongside writing maintainable, high-quality code.Has experience or interest in optimizing tasks with agents.Is familiar with technologies such as FastAPI, LLM, Agents, Kafka, Spark, Flink, and Airflow.Has a track record of utilizing AI technologies to solve large and complex problems or has created services/products that have made a significant business impact.Resume TipsStructure your resume around practical development experiences with specific examples.Detail your technical considerations and implementations aimed at solving problems.Discuss your experiences in analyzing trade-offs between architectural complexity and development resource allocation to determine cost efficiency.If you have worked on projects that resulted in business impacts, please elaborate on those experiences.Share your experiences in applying developed products to production and refining them based on performance metrics.Journey to Joining TossbankApplication Submission > Live Coding Test > Technical Interview > Cultural Fit Interview > Reference Check > Offer Negotiation > Final Acceptance and OnboardingImportant NotesJob offers may be rescinded if any false information is found in your resume or if disciplinary actions are noted in your employment history.According to Tossbank's Employment Regulations Article 8 (Hiring Disqualifications), candidates found to have disqualifying reasons may have job offers revoked.Applicants with disabilities or those eligible for national veterans' benefits are given preferential treatment in accordance with relevant laws.

About the Team You Will Join The Product Stability team manages Toss Securities' common services, including authentication, membership, settings, main menu, homepage, certificates, chatbots, terms, and capital gains tax. We focus on enhancing already established services, transitioning from 1 to 100. Our goal is not just to operate existing products; we strive to improve them while maintaining stability and focusing on customer inconveniences, ultimately maximizing operational efficiency through innovation. Your Responsibilities Upon Joining Collaborate with the Product Owner to enhance and operate real services. Manage the process of capital gains tax filing and creatively plan and provide experiences in line with our strength in overseas stocks. Address regulatory requirements in essential areas such as homepage, authentication, membership, and certificates to create a better customer experience. Identify customer needs concerning mature products and find areas for improvement. Develop and implement process improvements and automation to ensure efficient service operations. Take responsibility for managing common areas that impact the entire Toss Securities. We Are Looking For Individuals who have experience in enhancing products post-launch. Lead experience is not mandatory; having thought through areas for improvement and executed changes is sufficient. Experience in defining clear priorities and improving responsibilities based on those standards. Strong communication and collaboration skills with a variety of stakeholders. Desire to learn about finance and experience in planning and operating online services would be advantageous. While direct design of back-office admin is not required, having a vision for how customer-facing services and operational tools should connect is beneficial. Experience in improving products based on customer feedback (VOC) is a plus. Attention to detail and a sense of responsibility in solving complex problems are highly valued. Resume Writing Recommendations Clearly detail your contributions to product improvement projects. Instead of listing projects, define the problems in product operations and describe your strategies for resolution. Include experiences that demonstrate your ability to uncover user-centric issues and enhance functionalities. Highlight your ability to prioritize tasks and quantify improvements made after deployment. If you have experience collaborating with various stakeholders, please share specific scenarios and communication strategies. Your Journey to Joining Toss Securities Application Submission > Job Interview > Culture Fit Interview > Reference Check > Compensation Negotiation > Final Acceptance Important Notes Any false information in your resume or disciplinary issues during employment may lead to cancellation of recruitment. Individuals subject to hiring restrictions or disqualifications according to Toss Securities' internal regulations may also have their applications canceled. Individuals with disabilities and veterans are preferred in accordance with relevant laws. A Note for Future Colleagues We are excited to welcome diverse talents who are eager to make an impact!

Join our dynamic team at Intuitive Surgical as a Field Service Engineer, where you will play a pivotal role in supporting the installation, maintenance, and optimization of advanced robotic surgical systems. This position offers an exciting opportunity to work directly with healthcare professionals, ensuring they have the support needed to utilize our innovative technologies effectively.

Join Our Dynamic Team The Overseas Service Manager at Toss Securities is part of the Overseas Operations Team alongside the Overseas Operations Manager and Overseas Operations Specialist. Our Overseas Operations Team's mission is to provide unparalleled customer satisfaction through stable overseas product operations and serve as a foundation for the expansion of new overseas products, establishing Toss Securities as the top retail brokerage for overseas products. Your Responsibilities As the Overseas Service Manager, you will manage the oversight of overseas stocks and bonds, addressing complex operational challenges and developing preventative strategies. You will facilitate effective communication with brokers and relevant departments to ensure swift resolution during overseas product disruptions. Your role will involve contributing to the setup phase of new overseas business initiatives, laying the groundwork for stable product operations from the outset. You will engage in the creation and improvement of the overseas product consulting process and manuals. Close collaboration with relevant companies such as Korea Securities Depository, CITI, and foreign brokers will be essential to resolve issues related to overseas products. In addressing customer inquiries, you will strive for a 120% resolution rate through collaboration with associated departments. Ideal Candidate Profile Minimum of 3 years of experience in overseas product operations, specifically in overseas stocks and other financial instruments. Possession of a FINRA Series 7 license is required. Ability to effectively handle issues and inefficiencies related to product information and order execution in overseas stocks and options. Understanding of overseas stocks and balance ledgers is essential. Strong communication skills in English and a clean record for international travel and financial transactions are necessary. Experience collaborating with foreign brokers in meetings is advantageous. A positive attitude and self-confidence are key attributes we seek. Preferred Experiences Experience working at a foreign local corporation in the securities industry is a plus. Experience in operational roles related to overseas products is preferred. Possession of investment advisory qualifications in securities, derivatives, or funds is a plus. Experience in brokerage and exchange-related tasks for overseas products is beneficial. A strong interest in launching new overseas products is desirable. Joining Toss Securities Application Submission > Job Interview > Cultural Fit Interview > Reference Check > Offer Negotiation > Final Acceptance and Onboarding Please Note Any discovered inaccuracies in your application or disciplinary issues in your work history may lead to the cancellation of your employment. Individuals categorized as barred from employment under Toss Securities regulations may also have their applications canceled. We prioritize candidates with disabilities and those who are veterans, in accordance with relevant laws. “As an Overseas Service Manager, you will closely experience the innovations in the securities industry at Toss Securities.” You will have the opportunity to actively contribute your insights throughout the entire process from service planning to user feedback, paving the way for rapid growth alongside Toss Securities.

Join our dynamic team at speak as an Account Executive, where you will play a pivotal role in driving our business growth in Korea. You will be responsible for building and maintaining relationships with clients, identifying their needs, and providing tailored solutions to enhance their experience with our innovative services. This position offers an exciting opportunity to work with a passionate team in a fast-paced environment.

Join Us in the Fight Against Cancer with AILunit, short for "Learning Unit," is a pioneering healthcare AI company dedicated to developing innovative AI solutions for cancer diagnosis and treatment. Our mission is to enhance the accuracy of cancer detection and treatment prediction through advanced AI technology, enabling rapid, personalized care for patients. About Our TeamThe Korea Team within Lunit's Cancer Screening Group is a pivotal organization that brings the future of Lunit INSIGHT to life in the Korean market. Our members collaborate in a systematic manner across Sales, Marketing, Customer Success, and Technical Service, moving fluidly from strategy development to execution.We go beyond short-term achievements, focusing on sustainable growth based on clinical value and market trust. Our team, composed of experts in various fields, works collaboratively to set new standards in the Korean market. About the RoleAs a Technical Service Engineer, you will play a crucial role in providing technical support to clients and partners, ensuring the reliable operation of Lunit's AI solutions in medical environments. You will be responsible for product installation, operational support, and troubleshooting technical issues for our Korean clients and partners, facilitating effective use of Lunit's solutions.In response to the growing demand in the Korean market, we are seeking passionate individuals who can support clients and effectively introduce our products, leveraging technical expertise and strong communication skills. Key ResponsibilitiesAssist in the installation and integration of Lunit INSIGHT solutions in client environments (PACS, workstations, mammography interpretation systems, etc.)Collaborate with client IT departments to perform system installations and troubleshootingProvide technical consulting on Lunit INSIGHT technology integration across diverse environmentsDeliver technical training and related documentation to internal members, partners, and clientsGather customer feedback for product improvement and relay it to headquartersSupport bid discussions and Pre/Post Sales projects (including technical and security aspects)Act as the primary contact for clients and partners throughout the implementation processEnsure standardized and seamless customer experienceRequirements QualificationsMinimum of 3 years of experience in a related fieldUnderstanding of healthcare IT environments (PACS, hospital IT infrastructure)High proficiency in medical imaging (X-ray and/or Mammography) and standards such as DICOM and HL7Strong collaboration and communication skillsExcellent documentation skills Preferred QualificationsExperience in the healthcare industry or healthcare AI fieldUnderstanding of Linux CLI Application DocumentsResume and detailed work history (in free format)‍ Recruitment ProcessDocument Screening → Peer Interview → Competency-based Interview (Online) → Culture-fit Interview → OnboardingReference checks may be conducted post-final interview if necessary. Work Conditions and EnvironmentEmployment Type: Full-timeLocation: Lunit Headquarters (374 Gangnam-daero, 5th Floor, Case Square Gangnam)Salary: To be determined after the interview Additional InformationAny false information found in application documents may lead to cancellation of employment even after hiring confirmation.Veterans and individuals with disabilities will be given preference in accordance with relevant laws.

Role overview intuitive is seeking a Customer Service Representative for a fixed-term role in Seoul. This position acts as the first point of contact for customers, focusing on handling inquiries and supporting ongoing client relationships. What you will do Respond to customer questions and requests in a timely and professional manner Support customers throughout their interactions with intuitive Work to resolve issues and help ensure a positive experience Assist in upholding the company’s service standards Location This role is based in Seoul.

Coupang Logistics Services (CLS) operates as a subsidiary of Coupang, specializing in parcel delivery, freight transportation, cargo brokerage, warehousing, and cargo sorting. CLS is officially licensed by the Ministry of Land, Infrastructure and Transport to provide parcel transport services. With a network of delivery camps located throughout South Korea, CLS employs dedicated sorting staff and professional delivery agents. These teams work together to uphold Coupang's Rocket Delivery standards, ensuring timely and reliable service for customers. CLS leverages its infrastructure and logistics network to support dependable delivery operations and aims to raise customer satisfaction across the logistics sector.

Join Third Bridge as an Associate Intern and gain invaluable experience in the field of client services. As a Korean speaker, you will support various projects and collaborate with teams to deliver exceptional service. This internship is designed for students graduating in 2026, providing a unique opportunity to enhance your skills in a dynamic environment.

MongoDB is hiring an Engagement Manager in Seoul. This position centers on building and maintaining strong client relationships while supporting their success with MongoDB’s database solutions. Role overview The Engagement Manager works closely with both clients and internal technical teams. The main focus is to understand client needs and coordinate the delivery of solutions that fit their business goals. What you will do Develop and nurture relationships with clients using MongoDB’s products Collaborate with technical teams to understand client requirements Help deliver solutions that align with each client’s objectives Who succeeds in this role This role suits someone who enjoys working with both people and technology, and who can balance client needs with technical possibilities.

Join our dynamic team at Tosscareers as an Account Manager! In this role, you will play a key part in cultivating and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. You will be responsible for driving customer satisfaction and identifying opportunities for growth.

About TeadsTeads is a premier omnichannel advertising platform dedicated to delivering impactful results for brand and performance advertisers across various screens. Our mission is to drive significant business outcomes through the innovative use of predictive AI technology, which helps us connect high-quality media, exquisite brand creatives, and contextually relevant targeting and measurement. We proudly collaborate with over 10,000 publishers and 20,000 advertisers worldwide, with our headquarters situated in New York City and a diverse global team of approximately 1,700 professionals across more than 30 countries.To learn more, please visit www.teads.com.About the Opportunity:Teads is in search of a meticulous Customer Experience Manager to join our dynamic team in Seoul, South Korea. This role is pivotal in overseeing the setup, optimization, and overall management of advertising campaigns.As the central figure in the execution of digital advertising campaigns, you will collaborate closely with various departments. Your responsibilities will include ensuring client success across our diverse range of advertising solutions, which encompass:Activation and DeliverySelf-Service Campaign ManagementFacilitate the onboarding of customers to our self-service purchasing platform or DSP.Act as the primary point of contact for all client communications post-sale.Lead the preparation for campaign activation through effective and clear communication with clients.Oversee the post-sale process, which includes campaign setup, pacing, delivery, incremental revenue generation, and post-campaign analysis.Analyze performance metrics to identify key trends.Design and implement multiple incremental revenue prospecting plans each quarter.Contribute to the professional development of internal staff through consistent knowledge-sharing initiatives.Managed Service Campaign ManagementEstablish campaigns through our legacy or buying platforms.Monitor campaign pacing and performance, making optimizations to meet client KPIs.Proactively communicate with clients regarding campaign performance and collaborate on incremental revenue strategies.

Company OverviewCoupang Eats Services is dedicated to establishing a differentiated strategy for delivery services, enhancing support for customers, store owners, and delivery partners alike.We aim to provide an exceptional customer experience by delivering food quickly and safely anytime, anywhere, while ensuring stable sales opportunities for store owners through our comprehensive one-stop service from order to delivery and customer interaction.Our team, composed of experts from various fields, works as a cohesive unit to understand and research the values desired by customers, store owners, and delivery partners, driving innovation and paradigm shifts.Role OverviewThe CXM team is responsible for managing all customer feedback directed to Coupang Eats Services, performing operations such as data analysis and call monitoring to resolve issues and enhance customer satisfaction.The team is segmented to focus not only on regular customers but also on Eats Delivery Partners and store operations, maximizing satisfaction through all activities.Additionally, we have a Risk Management team that swiftly addresses critical issues from customers, delivery partners, and stores, ensuring service quality by monitoring risks and establishing dispute resolution policies and preventive measures.Key ResponsibilitiesIdentify improvement items based on data analysis - Collect, process, and analyze various evidence and data for logical decision-making, suggesting improvement items based on analysis results.Establish and report improvement plans - Detail the identified improvements into actionable plans, regularly reporting progress and outcomes to stakeholders.Project management - Lead small-scale projects from planning through execution and completion, managing schedules, resources, and quality to meet objectives.Development and deployment of Eats Delivery Partner App features - Define requirements for new and improved functionalities, conduct testing and quality assurance post-development, plan and execute feature deployment, and monitor performance post-launch for feedback integration.

Join Hypebeast, a premier global platform dedicated to contemporary culture and lifestyle, as our Brand Partnerships Manager. Founded in 2005 and publicly listed since 2016, Hypebeast has developed a vast readership across North America, Asia Pacific, Europe, and beyond. We encompass a diverse range of publishing brands, including Hypebeast, our innovative creative agency Hypemaker, and our retail platform HBX. We are committed to delivering editorially-driven news and commerce that resonates with our global audience.

The Customer Support Specialist I acts as the essential liaison for addressing inquiries from diverse B2B clients, including broadcasters, advertising agencies, and digital media representatives utilizing Nielsen's data. This position entails analyzing technical and data-centric inquiries that arrive via the ticketing system, providing direct solutions, or collaborating with our global product and technology teams to ensure accurate resolutions for our clients.Role SummaryThe Customer Support Specialist serves as the primary point of contact for resolving inquiries from various B2B clients, including broadcasters, advertising agencies, and digital media representatives, who utilize Nielsen's data. This role involves analyzing technical and data-related inquiries received through the ticketing system to provide direct solutions or collaborating with global product and technology teams to deliver accurate resolutions to clients.Please note that we offer a flexible hybrid model. The number of in-office days can be coordinated with the team lead.Job ResponsibilitiesCustomer Inquiry Response & Resolution (Tier 1 Support):Deliver first-level responses and troubleshoot service usage and data-related issues received via phone, email, and the ticketing system.Provide installation guides and usage instructions for Nielsen's media analysis software (Arianna, Spotwatch, etc.).Issue Management & Escalation:Identify complex technical problems or data discrepancies and escalate them to internal Product and Operations teams or the global technical support team while tracking progress.Customer Experience Improvement Activities:Analyze inquiry types to update FAQs and the User Manual (Knowledge Base).Conduct regular Voice of Customer (VOC) analysis and derive improvement ideas to enhance service satisfaction.Client Database Management:Manage client contract information and user permissions; create and manage service access accounts.Deliver daily audience rating reports weekly (early morning shift from 5:30-13:00, including weekends).Position OverviewThe Customer Support Specialist is responsible for resolving inquiries from various B2B customers who utilize Nielsen's data, including broadcasters, advertising agencies, and digital media representatives. This role requires analyzing technical and data-related inquiries through our ticketing system, providing direct solutions, or collaborating with global product and technology teams for accurate client resolutions.

Join Our Team! The Customer Success Manager (CSM) team at Channel Talk is dedicated to being a key partner in ensuring the long-term success of our major clients.Our CSM team is integral to Channel Talk's revenue generation, diligently uncovering business challenges and crafting strategies for product utilization and consulting that drive tangible results for our clients. Our primary mission is to connect these achievements to customer retention and upselling opportunities.This role transcends basic customer management; it involves growing revenue within your client portfolio and ensuring that Channel Talk becomes an indispensable asset to our customers' businesses.