IT Assurance Manager

About the IT Assurance Team The IT Assurance Team at Toss Bank reports to the Head of Technology (CTO) and plays a key role in ensuring the strength of the bank’s IT controls. This group works closely with the IT Audit Team, focusing on the design and operation of internal controls across Toss Bank’s technology landscape. Collaboration spans platform, infras…

Role Overview Kendall Square Asset Management (KSAMC) seeks a Group Leader for Investment & Asset Management in Seoul. This position leads the acquisition and disposition of logistics centers, with a growing focus on data centers and last-mile offices. The role covers strategic business planning, licensing, financing, development oversight, and portfolio management. Regular collaboration with ESR Group and other stakeholders is central to the work. Main Responsibilities Source and evaluate land and investment opportunities across property types. Review licensing requirements and assess business feasibility for new projects. Engage with regulatory authorities to shape acquisition strategies. Conduct due diligence and support informed investment decisions. Develop financial models and analyze investment costs for each project. Coordinate with external stakeholders to resolve licensing issues proactively. Handle internal and external complaints, navigating political and regulatory challenges. Lead design and project management meetings to drive project outcomes. Work closely with Construction Management, Legal, Finance, and external partners. Oversee fund establishment and monitor cost tracking at the fund level. Secure project financing through close work with lenders. Manage the investment approval process, ensuring compliance with guidelines and target returns. Set budgets for each capital source, including Development and Income funds. Prepare bi-weekly and ad-hoc reports to maintain clear communication with investors. Demonstrate strong understanding of contracts related to leasing, construction, loans, and funds, as well as logistics market dynamics. Adapt strategies to changing market conditions to protect profit margins. Monitor counterparty risks and stay current on regulations and tax laws. Build and maintain relationships with vendors and partners in construction and facility management. Location This position is based in Seoul, South Korea.

About Us Ocado Group is a pioneering technology-driven global software and robotics platform, headquartered in the UK and established in 2000. Initially, we achieved remarkable success as a leading online grocery retailer in the UK, transforming the industry through an extensive product selection, flexible delivery options, and unparalleled order accuracy. With a perfected business model, we have expanded our success internationally via the Ocado Smart Platform (OSP) – a comprehensive solution that encompasses e-commerce, supply chain management, robotic fulfillment, and last-mile logistics. In South Korea, we are collaborating with Lotte Shopping to revolutionize their online grocery operations. As our Partner Success Manager, you will serve as the "Trusted Advisor" to Lotte's leadership, leveraging the full potential of OSP to capture the local market. About the Role The Partner Success Manager will act as the principal liaison for Lotte, ensuring effective utilization of OSP for optimal performance and business impact. You will collaborate with Lotte to pinpoint areas for enhancement and drive business value. Your advisory role will encompass various aspects of OSP, including in-store fulfillment, automated fulfillment, last-mile logistics, and general software configuration. This entrepreneurial, high-impact position requires a data-driven approach to narrative building that fosters organizational change and operational excellence within the Lotte account. You will navigate both high-level leadership meetings and the operational floor seamlessly. The position is based in Seoul, with occasional travel required to operational locations throughout Korea, including Busan. Serve as the primary contact for Lotte’s operational teams, covering the entire OSP ecosystem, including fulfillment, supply chain, and last-mile operations. Continuously assess operational KPIs to identify opportunities for improvement and lead change management initiatives, such as optimizing in-store picking processes. Act as a "Trusted Advisor" to Lotte's leadership, proactively influencing their strategic direction through data-driven business proposals. Facilitate operational transformations at Lotte, from problem identification to successful solution implementation. Oversee the seamless rollout of new OSP features and products, ensuring Lotte is operationally prepared for each deployment. Function as the central "connector" between Lotte’s business units and Ocado’s global internal teams to drive complex projects from inception to completion and share best practices. Balance Lotte’s operational needs with Ocado’s contractual commitments and commercial growth objectives.

Who are we?Established in 1982, APM Monaco is a distinguished contemporary fashion jewelry brand inspired by the elegance of Monaco and the vibrant lifestyle of the South of France.We are seeking an enthusiastic and committed individual to spearhead our boutique team in Seoul. Your role will focus on enhancing the boutique's performance and profitability while ensuring your team delivers outstanding customer service.Key ResponsibilitiesBusiness Performance & OperationsDrive sales performance to consistently meet targets and KPIs, maximizing profitability.Analyze performance metrics to identify business needs and create actionable objectives.Review sales reports and data to inform business strategies and decisions.Ensure staff is proficient in all aspects of POS system usage and maintenance.Execute all management functions of the POS system accurately.Adhere to cash control procedures, including bank deposits and petty cash management.Oversee inventory movement and ensure compliance with transfer and receiving protocols.Uphold boutique image according to brand standards.Implement merchandising directives and execute effective merchandising strategies.Ensure all displays and visual areas align with current visual guidelines.Client Experience & DevelopmentGuarantee that all associates offer the highest level of customer service.Manage the client database and leverage information to boost sales and enhance client engagement.Achieve service excellence to elevate client satisfaction and foster loyalty.Quickly and effectively resolve client issues and complaints.Organize and manage special events, including collection previews and client gatherings.Empower team members to make decisions that prioritize customer interests while aligning with company values.Team Management & DevelopmentIdentify and recruit top talent, fostering a high-performing team.Lead by example, demonstrating enthusiasm for APM Monaco while showcasing knowledge of our products and values.Conduct in-store training, personalized coaching, and team meetings.Establish individual objectives and career development plans.Maintain professional grooming standards that reflect the brand image.Address human resources issues promptly, collaborating with the HR team as needed.

About the Team You’ll JoinThe Product Excellence team is dedicated to enhancing the operational efficiency of Toss Securities' Product Chapter, enabling a faster and more capable organization.We design and refine the enterprise operation system (Product Excellence Framework) to ensure that diverse functions such as product planning, engineering, design, product operations, and marketing can plan, execute, and manage projects in a consistent manner.As the Product Excellence Manager (PMO), you will play a pivotal role as a 'meta leader', establishing standards for project operation systems, collaboration structures, and risk management processes, helping the organization to move more swiftly.Your ResponsibilitiesYou will develop and enhance the enterprise project operation system, which includes:1) Standardizing project progression methods (workflow, approval processes, deliverable templates, etc.)2) Establishing and continuously improving management processes for schedules, lists, and decision-making3) Systematizing project prioritization and operation methods across the enterpriseYou will manage enterprise projects and enhance execution capabilities, including:1) Overseeing schedules, risks, and decision-making for cross-functional projects (e.g., internal system transitions, new service launches)2) Identifying bottlenecks between teams and resolving structural issues that hinder execution3) Reporting project status, risks, and insights to stakeholdersYou will serve as a collaboration and communication hub, including:1) Connecting the Product Team with various organizations such as consumer protection, legal, risk, and IT infrastructure to align goals, schedules, and collaboration criteria2) Designing communication structures for projects involving multiple stakeholders3) Establishing alignment systems to bridge gaps between organizational goals (OKR) and executionYou will manage the quality of processes across the product organization, including:1) Ensuring that projects are executed consistently with company strategies2) Reflecting quality requirements from regulatory, risk, and audit perspectives into the operational system3) Designing a data-driven project performance measurement system (defining KPIs, performance analysis, retrospectives, etc.)You will enhance onboarding and execution capabilities for Product Owners (PO), including:1) Running onboarding programs for new POs2) Defining frameworks for 'how to create products' and providing practical execution guides (e.g., using tools like Tuba)3) Spreading operational best practices across the organization and strengthening the learning structureIdeal Candidate ProfileYou should possess the capability to systematically manage project schedules, resource sizes, risks, and priorities.You should be adept at coordinating diverse stakeholders from various organizations and fostering collaboration under clear criteria.You should be able to structure complex problems and translate them into actionable operating systems.Experience in managing large-scale or cross-functional organizational projects is essential.Experience in process improvement, enhancing organizational execution, and Project Management Office operations is required.Enjoying fast-paced environments and having an interest in transforming uncertainty into opportunities is a plus.Resume RecommendationsDescribe your experience with large-scale project management.

Join Our Dynamic Team- As a Regional Manager at Toss Insurance, you will be part of our Sales Division.- The Sales Division consists of the Training Team, Contract Team, and Sales Support Team, collaborating with the Commission Team, Risk Management Team, and Compliance Team.- Our team comprises members with 5 to 15 years of experience, bringing diverse backgrounds in insurance sales, management, and training.Your Responsibilities- Oversee the direct sales organization and business unit sales teams in the field.- Act as a facilitator for two-way communication between the company and sales teams, managing and supporting sales activities.- Collaborate with headquarters' operational and training teams to provide essential training for agents.- Conduct onboarding for newly appointed agents.- Monitor agent performance and manage their results.- Assist with the drafting of contracts for agents seeking appointments.Ideal Candidate Profile- Must have more than 2 years of experience as a branch manager or deputy branch manager in an insurance agency (GA) or insurance company (principal insurer).- A deep understanding of the insurance agency system is preferred.- Familiarity with trends in insurance sales is a plus.- Strong communication skills for logical persuasion and smooth interaction with the sales organization are essential.Preferred Experience- Experience in back-office roles at GA based on direct channels is desirable.- Background as a training manager within a GA is a plus.- Experience as a branch manager or head in the GA channel of an insurance company is advantageous.Resume Suggestions- Please highlight experiences where you managed challenges within the GA sales organization.- Include any experience in conducting sales training at the agency level or for specific branches or teams.Important Notes- The workplace is located at 260 Hongsan-ro, 9th Floor, Wansan-gu, Jeonju, North Jeolla.- The employment type is full-time.- Individuals with disabilities and those eligible for national veteran benefits will be given preference according to relevant laws.- Any false information in the resume or disciplinary records during employment may result in disqualification from hiring.- Candidates who fall under the hiring restrictions of Toss's internal policies will be disqualified.Application Process at Toss Insurance- Application submission > Job Interview > Cultural Fit Interview > Reference Check > Salary Negotiation > Final Acceptance

Join us at alo Yoga as a Store Manager and lead our vibrant team in Seoul, South Korea. In this pivotal role, you will drive sales, enhance customer experiences, and foster a dynamic retail environment. Your leadership will inspire your team to embody the core values of our brand while ensuring operational excellence.

Role overview The Associate Developer Community Manager at Roblox Corporation supports and connects with the developer community in Seoul. This position centers on building relationships, encouraging interaction among developers, and helping them thrive on the Roblox platform. What you will do Engage directly with developers to understand their needs and offer timely support Facilitate conversations and organize activities that strengthen community ties Collaborate with teams across Roblox to enhance the developer experience Contribute to programs and initiatives focused on the developer community Location This role is based in Seoul, South Korea.

Toss Careers seeks a Quality Assurance Manager to oversee product quality at the Seoul office. This position leads a team dedicated to maintaining strong standards across the company’s product range. Role overview The manager guides the development and refinement of QA processes. A key focus is ensuring products remain reliable and meet user expectations. What you will do Lead and support a quality assurance team Shape and improve QA procedures for the product line Work to boost product reliability and user satisfaction Location This role is based in Seoul.

Join Our Team!The Data Analysis Platform Team consists of members with 1 to 12 years of experience, bringing diverse backgrounds from finance, IT, gaming, and e-commerce.Team members engage in discussions to enhance analytical productivity and improve data operations efficiency across the organization.The DataOps Manager at Toss works closely with the Data Analysis Platform Team and collaborates with the Data Engineering organization.At Toss, we create services/products in siloed team units. A typical silo comprises 6 to 8 professionals, including Product Owners, Designers, Developers, and Data Analysts, working autonomously like a small startup. The DataOps Manager ensures effective data utilization by overseeing data quality, consistency, usability, and operational efficiency.Who We Want to Work WithWe seek someone who takes ownership of domain data, exploring, monitoring, and managing various data.A meticulous individual is needed to validate and manage diverse tables and data to ensure data integrity.We need someone who can specify data requests and accurately extract and validate using SQL.It would be great if you can visualize key metrics requiring ongoing monitoring in tools like Tableau.Understanding and experience managing app log data for customer behavior analysis would be advantageous.A passion for contemplating data operation automation and systemization is desirable.

# About the Team You Will JoinThe IT Governance Manager at Toss Bank is part of the IT Planning Department/IT Governance Team.The IT Governance Team handles tasks related to service outsourcing, third-party risk management, AI governance, and business continuity planning (BCP).This team collaborates closely with various departments, including platform, procurement, risk, and compliance, to ensure Toss Bank adheres to financial laws and regulations.# Responsibilities You Will HaveEstablish policies and processes related to outsourcing in financial institutions and prepare reports for the Financial Supervisory Service (FSS).Identify whether outsourcing is necessary before contract execution and draft contract clauses to ensure compliance.Create, collect, and manage documents in accordance with outsourcing standards.Perform pre- and post-reporting as well as semi-annual status reporting to the FSS based on the nature of outsourced tasks.Select and manage key outsourcing service providers according to third-party risk guidelines.# We Are Looking ForA candidate with a good understanding of regulations related to outsourcing in financial institutions, information processing outsourcing for financial companies, and capital market regulations.Experience in designing, implementing, and improving policies or operational processes is required.Previous experience communicating and responding to regulatory authorities would be advantageous.# Resume Submission RecommendationsPlease include experiences related to general service outsourcing, information processing outsourcing, and outsourcing by dual financial investment corporations.Describe your experiences ensuring compliance with outsourcing standards.Detail collaboration experiences with relevant departments, regulatory authorities, and contracting parties related to outsourcing.# Your Journey to Joining Toss BankApplication submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance # Important NotesIf any false information is found in the resume or if disciplinary issues are confirmed during employment history, recruitment may be canceled.According to Article 8 of Toss Bank's Employment Rules (Disqualification for Recruitment), candidates with disqualifications may have their recruitment canceled.Individuals with disabilities and national veterans will be given preference in accordance with relevant laws.# A Message for Future Colleagues“Becoming a member of Toss Bank’s IT Governance Team, which leads IT in the finance sector, is truly a great opportunity.”The IT Governance Team at Toss Bank strives to establish internal control procedures that enable team members to perform their tasks efficiently, rather than merely satisfying compliance requirements.You will feel fulfilled knowing that the processes and procedures you create help your colleagues work more efficiently and contribute to the growth of Toss Bank.We are looking for enthusiastic colleagues to actively participate in establishing IT governance. We are here to assist in making it a reality. Anyone who is eager to grow with Toss Bank is welcome!

As a Privacy Manager at Toss Insurance, you will play a crucial role in ensuring that our organization complies with data protection regulations and maintains the highest standards of privacy for our customers. You will develop and implement privacy policies, conduct risk assessments, and serve as the primary point of contact for privacy-related inquiries. Join us to make a difference in how we handle personal information and protect our users' data.

Role Overview The IT Planning Manager (PMO) at Toss joins the IT Planning Team under the CTO in Seoul. This role shapes strategic direction and leads execution to support reliable IT operations across the company. What You Will Do Work closely with a team of four to develop and implement innovative IT planning approaches. Translate business strategies and objectives into actionable IT resource, project, policy, and budget plans. Establish guidelines, decision-making structures, and control systems to keep IT activities aligned with company strategy. Ensure IT operations are effective, legally compliant, and ethically managed. Team & Collaboration This position requires close collaboration with the current IT Planning Team. The team values fresh perspectives and strategic thinking to create new standards in IT planning at Toss.

MongoDB is hiring an Engagement Manager in Seoul. This position centers on building and maintaining strong client relationships while supporting their success with MongoDB’s database solutions. Role overview The Engagement Manager works closely with both clients and internal technical teams. The main focus is to understand client needs and coordinate the delivery of solutions that fit their business goals. What you will do Develop and nurture relationships with clients using MongoDB’s products Collaborate with technical teams to understand client requirements Help deliver solutions that align with each client’s objectives Who succeeds in this role This role suits someone who enjoys working with both people and technology, and who can balance client needs with technical possibilities.

Role overview The Tech Excellence Manager at Toss Care will focus on advancing advertising technology and shaping the company's approach to advertising solutions. This position collaborates with teams across the organization to raise the quality and effectiveness of advertising efforts. Key responsibilities Develop strategies to introduce new technologies into advertising products Collaborate with cross-functional teams to refine and enhance advertising solutions Lead projects designed to optimize advertising performance Apply advanced tools and methods to improve user experience and drive business growth through advertising Location This role is based in Seoul.

Role Overview Furiosa AI is looking for a Business Engagement Manager - Product to connect our Seoul HQ with clients and product teams. This role focuses on aligning our AI products with client needs and market trends, making sure our solutions deliver real value. What You Will Do Develop and execute strategies to engage clients around Furiosa AI’s product offerings Act as a key communication link between clients and internal teams Support clients throughout the product implementation process Work to ensure our products meet both client expectations and evolving market requirements Help clients unlock the full potential of Furiosa AI’s solutions Location This position is based at Furiosa AI’s headquarters in Seoul.

About AgodaAt Agoda, we connect the globe through the power of travel. Founded in 2005 by two lifelong friends fueled by their love for exploration, Agoda was created to simplify the travel experience for everyone.Today, as a proud member of Booking Holdings [NASDAQ: BKNG], we boast a vibrant team of over 7,000 professionals from 90 diverse countries, all collaborating in offices around the world. Each day, we link travelers to remarkable destinations and experiences through our extensive array of hotels, holiday properties, flights, and activities available globally.Every day brings new challenges at Agoda. Our culture is built on data and technology, driving our innovation and curiosity. If you are eager to embark on a rewarding journey and contribute to shaping travel experiences for the world, we encourage you to join us.Location: Seoul, South Korea (Relocation support available)About the Team:The North Asia Regional Management Office collaborates closely with Agoda's regional leadership to provide actionable insights, align cross-functional objectives, and spearhead impactful strategic initiatives. Our mission is to translate overarching priorities into operational excellence, transforming innovative concepts into scalable business opportunities that foster local and regional growth.Why Join Us?This is a unique chance to make a significant strategic impact while working at the intersection of analytics, strategy, and operations in one of Agoda's most dynamic regions. If you are passionate about addressing complex business challenges and excel in a collaborative, high-performance setting, we invite you to become part of our team and help shape the future of travel in North Asia.The Opportunity:As the Senior Manager/Lead of the Regional Management Office for North Asia, you will be instrumental in defining Agoda's strategic direction across the region. You will lead essential projects, collaborating with senior leaders in product, supply, marketing, and finance to ensure we achieve our highest objectives.

About the Team You'll JoinThe Communications Manager at Toss is part of the Corporate Communications Team, responsible for corporate communications.Your role will involve engaging with media and various stakeholders to enhance the trustworthiness of the Toss team.Collaboration across various teams within Toss, including the product team and communications teams of subsidiaries like Toss Bank and Toss Securities, is a significant part of our work.The team consists of 8 members with extensive experience in corporate communications, spanning financial services, IT startups, and PR agencies, bringing 5 to 20 years of expertise.Your ResponsibilitiesProactively discover and implement communication initiatives that broadcast the changes created by Toss.Maintain ongoing communication with a wide array of media outlets in the finance and tech sectors to enhance public understanding of Toss's products and corporate culture.Monitor internal and external issues, leading the development and execution of communication strategies that include proactive responses.Collaborate with affiliate companies within the Toss community to support their external communications.Ideal Candidate ProfileYou should possess substantial practical experience in communications, with a proven ability to network closely with media outlets and various stakeholders.Exceptional writing skills to produce high-quality press releases and planning documents are essential.A solid understanding of the dynamics of IT products/businesses, coupled with a deep comprehension of external environments, will allow you to articulate messages effectively.You must be capable of autonomously sensing and responding to issues.Strong media relations, networking skills, and crisis management abilities will be advantageous.A strong grasp of the financial industry and fintech, with the ability to engage with key media desks, is preferred.Awareness of various financial policies and current issues is crucial for developing clear messages tailored to diverse target audiences.Resume RecommendationsHighlight experiences where you have proactively discovered initiatives that led to enhanced public understanding and trust.Include any instances where you approached PR challenges in innovative ways to achieve meaningful results.

Join Our TeamThe Compliance Manager at Toss Bank is part of the Legal & Compliance Division within the Compliance Team.The Compliance Team collaborates closely with product teams from the design phase to ensure compliance with legal regulations, providing necessary compliance insights and reviews.Our team consists of members with diverse backgrounds, sharing their experiences and expertise to achieve common goals.We are responsible for various compliance roles, including pre-launch product reviews, training, and monitoring, all grounded in internal controls.Key ResponsibilitiesDevelop and implement Toss Bank's internal compliance policies, conducting checks and revisions as necessary.Work closely with the product team from the design phase, providing necessary compliance insights and reviews.Conduct compliance training for Toss Bank employees to enhance internal compliance awareness.Prepare improvement plans based on compliance audits and provide support and advisory to the Board, management, and relevant departments.Desired QualificationsAt least 5 years of relevant experience in the financial sector, particularly in foreign exchange or derivatives (fulfilling professional qualifications).3+ years of experience in compliance roles within the banking or financial sector is preferred.Insight into the interpretation of compliance-related regulations such as banking laws and governance laws is advantageous.Ability to provide diverse perspectives on regulatory revisions or pre-launch product reviews using subject matter expertise.Strong communication skills to facilitate proactive discussions and collaboration with various teams.Resume TipsDetail the specific roles you have performed and considerations taken during your tasks.If you have improved processes that not only enhanced internal controls but also created value, elaborate on the improvements and their impacts.Sharing your perspective on the role of compliance in the organization would also be beneficial.Application Process at Toss BankApplication Submission > Job Interview > Cultural Fit Interview > Reference Check > Compensation Discussion > Final Acceptance and OnboardingPlease note:Any discrepancies found in your resume or documented history may result in your application being canceled.According to Toss Bank's employment regulations, disqualifications may apply.

# Join Our Team The IT Audit Manager at Toss Bank will be part of the internal IT audit team. This team collaborates closely with departments related to platform, infrastructure, security, and compliance to ensure adherence to IT regulations. # Responsibilities Evaluate and improve internal control procedures to comply with the Electronic Financial Transactions Act and Electronic Financial Supervision Regulations. Prepare and respond to documentation related to IT internal controls as required by regulatory and certification bodies. Identify deficiencies through internal audits and propose improvement directions. Establish annual audit plans and perform regular and ad-hoc IT audit activities. # Ideal Candidate Must possess comprehensive knowledge of IT and a strong understanding of the development environment. Experience in conducting self-checks or audits is essential. Experience with program controls and computerized ledger controls in accordance with electronic financial supervision regulations is required. Experience with responses to regulatory inspections is necessary. Experience in similar roles within financial institutions is preferred. # Resume Tips Include experiences where you identified deficiencies and suggested improvements through self-checks or audits. Detail your experiences with comprehensive inspections by regulatory bodies, IT audits by accounting firms, and responses to external certification audits. # Joining the Toss Bank Journey Application submission > Job interview > Cultural fit interview > Reference check > Salary negotiation > Final selection # Important Notes Any false information found in resumes or documents, or disciplinary issues in work history may lead to cancellation of employment. Applicants who fall under the disqualification criteria as per Toss Bank’s employment regulations may have their applications revoked. Individuals with disabilities or national veterans are given preference in accordance with relevant laws. # A Message for Future Colleagues “Our goal is to establish a new standard for IT internal controls that is distinct from the rigid frameworks of traditional financial institutions.” The IT internal controls at Toss Bank are developed by asking fundamental questions: ‘Why do we do this? What are we trying to protect?’ We aim to distinguish between what is essential to follow and what is beneficial to implement, creating internal controls that allow IT organizations to operate efficiently. We foster a flexible work environment with no unnecessary reporting, enabling swift decision-making, and allowing for flexible working hours and remote work to enhance focus and productivity. If you are excited about establishing new IT internal controls in a dynamic environment, we welcome you!”