Project Manager, Client Service

Project Manager, Client Service Overview: The Client Service team serves as the cornerstone of Guidepoint’s success. Our mission is to efficiently deliver exceptional services to clients globally. We strive to comprehend each client's distinctive business challenges and empower them with critical insights, enabling informed decision-making in today’s dynamic…

OVERVIEW: Guidepoint is a premier research enablement platform committed to enhancing understanding and empowering our clients in their decision-making processes. Leveraging cutting-edge technology, real-time data, and specialized expertise, we assist our clients in turning insights into actionable strategies. Supported by a vast network of nearly 1.75 million experts and a dedicated team of 1,600 employees worldwide, Guidepoint delivers on-demand intelligence and tailored research solutions. This enables companies and investors to effectively navigate the vast information landscape, making it more relevant and impactful. Join Us in Shaping the Future of Research: As a Research Manager on the Client Service team, your role will be pivotal in understanding clients' unique business challenges and connecting them with the right experts. You will actively recruit new experts into our robust network of over 1,500,000 Guidepoint Advisors, ensuring the best matches for client consultations. This position is often a stepping stone for recent graduates, offering a unique opportunity to apply core business skills while gaining exposure to diverse industries.

OVERVIEW: At Guidepoint, we are a premier research enablement platform dedicated to enhancing understanding and empowering our clients' decision-making processes. Leveraging cutting-edge technology, real-time data, and exclusive expertise, we assist clients in transforming insights into actionable strategies. Supported by a vast network of nearly 1.75 million experts and a dedicated team of 1,600 employees globally, we provide leading organizations with timely intelligence and tailored research solutions. With Guidepoint, businesses and investors can efficiently navigate the vast landscape of information available today, rendering it both more actionable and impactful. Be a vital contributor to Guidepoint’s success. In the role of Research Manager on the Client Service team, you will be pivotal in understanding the distinct business inquiries of your clients and identifying the experts best equipped to provide insightful answers. You will actively seek and recruit new experts into our extensive network of over 1,500,000 Guidepoint Advisors, assessing their suitability for client consultations. This position is ideal for recent graduates, offering a unique opportunity to apply core business skills and gain exposure across various industries and sectors. Who We Are: A collaborative and team-oriented environment. Driven professionals committed to excellence. Comprehensive mentorship designed to enhance your project management and customer service skills, ensuring outstanding results for clients. Proactive leadership dedicated to fostering your career development and upward mobility within Guidepoint. We are passionate about your career growth: Explore our Client Service Career Trajectory. Your Responsibilities: Collaborate with Project Managers to devise strategies that meet each client project request. Utilize platforms such as LinkedIn, press releases, case studies, and various online resources to identify the most suitable experts for addressing strategic or investment inquiries. Evaluate potential leads and invite them to join our network for client consultations. Screen experts to assess their fit for specific client projects and create professional profiles to present to clients.

Join Bosch Group as a Project Service Manager for DCCS in Shanghai, where you will play a pivotal role in delivering exceptional project services. You will be responsible for overseeing project execution, ensuring client satisfaction, and collaborating with cross-functional teams to drive success.

Role Overview:We are seeking an enthusiastic Client Service Manager to bridge the gap between our sales and delivery teams, ensuring that we meet the unique needs of our Chinese customers while enhancing their overall experience. This role will involve liaising with multiple contacts from our overseas production teams to streamline communication and service delivery, ultimately boosting customer satisfaction.Duties and Responsibilities:Engage actively in client meetings, collaborating with colleagues from various departments to facilitate service delivery.Conduct client meetings in designated territories when sales team members are unavailable.Hold regular meetings with all contacts in your assigned area, relaying important information to relevant team leaders and members.Collaborate with global service delivery teams to effectively respond to customer inquiries.Address customer complaints and work with the service delivery team to provide satisfactory solutions.Maintain accurate customer information within the CRM system.Occasionally assist with client-related administrative tasks as needed.Complete additional tasks as assigned by your line manager.

Join QIMA as a Client Service Intern and immerse yourself in a dynamic environment where you will gain invaluable experience in client relations and service management. As part of our team, you will collaborate with various departments to enhance customer satisfaction and support our mission of delivering quality services.

Overview: Join Guidepoint and play a pivotal role in driving our success! As a Client Service Associate on our Institutional team, you will engage with clients to understand their specific business challenges and connect them with top-tier experts capable of providing valuable insights. With access to a network of over 1,500,000 Guidepoint Advisors, you'll have the opportunity to recruit and match the right experts to address client needs effectively. About Us: We embrace a collaborative and team-oriented work environment.We are dedicated professionals striving for excellence in all we do.We provide built-in mentorship to enhance your project management and customer service abilities, ensuring outstanding client results.Hands-on leadership fosters your career development and creates avenues for advancement within Guidepoint.We are committed to your career growth; explore our Client Service Career Trajectory.

Company Overview:TransPerfect stands as a leading force in the global language services industry, backed by over 30 years of expertise as a large American corporation. More than just a mere translation agency, we are dedicated to providing our clients with comprehensive localization solutions. Catering to businesses with global operational needs or localization demands, we offer a variety of support services including our proprietary SaaS platform GlobalLink, translation, multicultural and digital marketing, search engine optimization, website globalization, multimedia localization, gaming localization, e-learning and training, life sciences and pharmaceutical localization, as well as legal support services. With over 100 offices worldwide, our clientele mainly comprises multinational corporations and large enterprises, including Fortune 500 companies.We are currently seeking a Client Services Associate to join our dynamic and innovative team. In this role, you will serve as a vital link between our clients and the internal project teams, ensuring that client satisfaction is prioritized across all service aspects.--【This position requires English as the working language, and interviews will be conducted entirely in English】Key Responsibilities:Project Initiation & MonitoringRespond to client requests for new project initiatives using our centralized technology.Understand and adhere to specific project instructions while communicating effectively with the project team.Launch all project-related tasks by providing the project team with detailed budgets, timelines, and instructions, while anticipating potential challenges to successful project completion.Collaborate with various members of the production team to assess the scope of work, producing cost and timeline estimates for translation projects and requests.Client EngagementAct as the primary contact point between external clients and internal production staff.Proactively learn about the client's industry, business needs, and company culture to educate the project team and deliver exceptional service.Set, manage, and meet client expectations while monitoring project progress to ensure adherence to deadlines and budgets, ultimately delivering high-quality results.Project TroubleshootingInvestigate client complaints, discussing issues with clients and project teams, and creatively resolving problems to alleviate concerns.Ensure all defects are addressed and resolved in collaboration with clients before submission to the project team.Qualifications:• Bachelor’s degree or higher.• Exceptional written and verbal communication skills in both English and Chinese.• Strong problem-solving and analytical abilities.• 1-2 years of experience in customer service or project management.• Excellent organizational skills with the ability to prioritize tasks and work effectively in a team environment.• Proficient in MS Office and other technical systems.• A willingness to learn, accept challenges, and thrive in a results-oriented environment.

Join QIMA as a Client Service Intern and gain hands-on experience in the dynamic field of lab testing. As a key member of our team in Shanghai, you will be responsible for assisting with client inquiries, managing documentation, and supporting project management efforts. This is an excellent opportunity for individuals looking to develop their skills in customer service and laboratory operations within a global company.

OVERVIEW: Join Guidepoint and contribute significantly to our success.As a Client Service Associate, you will delve into your clients' distinct business challenges and pinpoint the experts capable of providing insightful solutions. Your role will involve sourcing and onboarding new experts into our vast network of over 1,500,000 Guidepoint Advisors, ensuring the right match between client and expert. This position is often a stepping stone for recent graduates, offering a unique platform to apply essential business skills while gaining exposure to diverse industries and fields.

OVERVIEW: Join Guidepoint as a Corporate Client Service Associate and play a crucial role in our success. In this position, you will delve into your client's distinctive business inquiries and pinpoint the experts capable of providing insightful answers. You will recruit new professionals into our extensive network of over 1,500,000 Guidepoint Advisors, helping to match the right experts with client needs. This role often serves as a stepping stone for recent graduates, enabling you to apply essential business skills and gain exposure across various industries and disciplines. Who We Are: Collaborative and team-oriented environment Dedicated professionals striving for excellence Structured mentorship aimed at enhancing project management and customer service skills to deliver exceptional results Proactive leadership opportunities to foster career development and upward mobility within Guidepoint Guidepoint is committed to your career growth: Explore our Client Service Career Trajectory.

OVERVIEW: Guidepoint is a prominent research enablement platform dedicated to enhancing understanding and empowering our clients’ decision-making processes. Leveraging cutting-edge technology, real-time data, and exclusive expertise, we assist our clients in transforming insights into actionable strategies. Our extensive network of nearly 1.75 million experts and our team of 1,600 employees globally enable us to provide on-demand intelligence and tailored research solutions. With Guidepoint, businesses and investors can effectively navigate the vast information landscape, making it more useful and impactful. Join us in driving Guidepoint’s success. As a Senior Associate in the Client Service team, you will play a crucial role in understanding your clients’ unique business inquiries and identifying the experts who can provide valuable insights. You will recruit new experts into our expansive network of over 1,500,000 Guidepoint Advisors, ensuring that the right experts are matched with client needs. This role is often a first job for many of our employees post-college, offering a unique opportunity to apply core business skills and gain exposure across various industries and sectors. About Us: Collaborative and team-oriented environment Dedicated professionals striving for excellence Built-in mentorship programs to enhance project management and customer service skills, ensuring outstanding client results Hands-on leadership committed to your career development and upward mobility within Guidepoint We are passionate about your career growth: Explore our Client Service Career Trajectory. Your Responsibilities: Collaborate with Project Managers to devise strategies for addressing client project requests Utilize platforms like LinkedIn, press releases, case studies, and the internet to identify ideal experts who can answer clients’ strategic or investment questions Identify potential leads and invite them to join our network for client consultations Evaluate experts to ascertain their fit for specific client projects and create professional profiles for client presentation

Overview:The Client Service team at Guidepoint plays a pivotal role in linking our clients with industry experts. Our mission is to empower businesses by providing tailored insights that inform critical decisions. We prioritize understanding each client’s unique research requirements and work swiftly to connect them with the most relevant experts, often within hours.Jumpstart Your Career with Guidepoint.Our Associate Internship Program is a paid opportunity commencing on April 27, 2026. This program offers formal hands-on training, weekly learning sessions, and valuable real-world experience in a dynamic environment.

Join Alluxio as a Senior Client Manager and play a pivotal role in driving our customer engagement and satisfaction. In this full-time position, you will be responsible for managing key client relationships, ensuring their needs are met, and facilitating the smooth adoption of our solutions. Your strategic insight will help shape customer experiences and foster long-term partnerships.

OVERVIEW: Guidepoint is a premier research enablement platform that enhances understanding and empowers our clients' decision-making processes. Leveraging cutting-edge technology, real-time data, and hard-to-source expertise, we assist our clients in transforming insights into actionable strategies. Supported by a vast network of nearly 1.5 million experts and a dedicated team of 1,300 employees globally, we provide essential research and on-demand intelligence for leading organizations. At Guidepoint, we help companies and investors navigate the overwhelming amount of information available today, making it both practical and impactful. Become an integral part of Guidepoint’s success. As a Client Service Associate, you will delve into your clients' unique business challenges and identify the experts capable of providing insightful answers. You will be responsible for recruiting new experts into our extensive network of Guidepoint Advisors, determining the best matches for client consultations. This role often serves as a stepping stone for recent graduates, offering a unique opportunity to apply core business skills in a real-world setting while gaining exposure to a diverse range of industries and disciplines. Who We Are: A collaborative and team-oriented workplace Driven professionals who pursue excellence Mentorship programs designed to enhance your project management and customer service skills, ensuring outstanding client results Proactive leadership that fosters career development and opportunities for advancement within Guidepoint We are committed to your career growth: Explore our Client Service Career Trajectory. What You Will Own: Collaborate with Project Managers to devise strategies that meet client project requests Leverage LinkedIn, press releases, case studies, and online resources to identify top experts who can address strategic or investment inquiries Source promising leads and invite them to join our network for client consultations Evaluate experts for their suitability for specific client projects and create professional profiles to present to clients

Join Third Bridge as an Associate Intern in Client Services for the summer of 2026. This internship offers a unique opportunity to gain hands-on experience in a dynamic consulting environment. You will work closely with our client services team to support various projects, enhance client relationships, and contribute to the overall success of our operations.

About the Company:Our client is a dynamic global leader in connecting ambitious minds with top-tier investment funds, strategy consultancies, and Fortune 500 companies. By facilitating access to expert knowledge, they empower their clients to enhance decision-making and drive innovation through connections with niche experts worldwide.Since its inception in 2008, our client has experienced remarkable growth. With over 1500 professionals across nine cities globally, they have established themselves as a market leader and one of the fastest-growing companies globally. Their commitment to excellence ensures they attract only the most talented graduates to propel their success further.Why Join Our Client? You thrive in a fast-paced, results-driven environment. You excel under pressure and enjoy meeting tight deadlines. You possess resilience and are eager to take initiative and drive results. You want to apply your multilingual abilities while collaborating with a diverse and motivated team. You aspire to develop strong business insights across various industries. Your Role as a Client Service Associate:As a vital member of the Client Service team, you will serve as the bridge between clients and the expert knowledge they require. Your day-to-day responsibilities will involve managing multiple projects for investors, strategists, and dealmakers at top-tier client organizations, all seeking valuable insights to inform their strategic decisions. This is a highly communicative frontline role that demands multitasking across various workstreams.Key responsibilities include: Recruiting Experts: You will spend substantial time engaging with experts who are ideal matches for your clients’ projects, often under tight deadlines. Market Context Understanding: Grasping the project and market context, along with the legal and regulatory environment impacting your clients and experts. Project Ownership: Taking full responsibility for all aspects of your projects, from initiating and managing communications between clients and experts to meticulously scheduling calls for seamless collaboration. Success as an Associate Includes: Providing you with a comprehensive introduction to the business world without being restricted to any specific industry. Equipping you with transferable commercial and client management skills, covering professional communications, negotiation, persuasion, project management, and time management. Offering a clear career advancement path, leading to a Manager role within 24-30 months, and a Vice President position after approximately five years.

GBG focuses on helping individuals and businesses navigate secure digital experiences. The company offers identity and address verification solutions built on diverse data sources, with over thirty years of industry experience. GBG’s mission centers on enabling safe digital interactions for people of all backgrounds. The China team works with clients across financial services, e-commerce, travel, and the public sector to strengthen onboarding, compliance, and fraud prevention. This remote role is based in Shanghai and supports clients throughout the region. Role overview The Client Success Manager oversees a portfolio of accounts in China, acting as the main point of contact for customers. The role involves managing renewals, expanding account value, and supporting the implementation of GBG’s solutions. This position reports to the APAC Sales Director in Singapore. What you will do Manage and grow a portfolio of customer accounts, focusing on renewals and long-term relationships. Provide clear reporting and forecasting on risks and growth opportunities within the account base. Support Business Development Managers in identifying and advancing new business opportunities. Conduct regular check-ins and service reviews with clients to assess product usage and value, and collaborate on actions that boost adoption and satisfaction. Oversee the entire renewal process, ensuring contracts are completed on time and potential risks are addressed early. Identify and pursue growth within existing accounts through upselling, cross-selling, and expanding use cases.

Join Turner Townsend as a Project Control Manager, where you will lead the charge in ensuring project success through effective control and management strategies. You'll be at the forefront, working closely with our clients to develop and implement project controls that guarantee timely delivery and budget adherence. Your analytical skills will be pivotal in monitoring project performance, identifying risks, and implementing corrective measures.

Role Overview Turner Townsend is hiring a Project Control Manager in Shanghai to guide project planning and execution across the energy and natural resources sectors. This position plays a central role in keeping projects on track, monitoring progress against schedules, budgets, and quality benchmarks. What You Will Do Oversee project controls from initial planning through delivery Track and report on timelines, costs, and quality standards Support teams to deliver projects according to client and company requirements About Turner Townsend Turner Townsend works with clients to deliver complex projects in energy and natural resources. The team values practical solutions and a commitment to quality.