Senior IT Analyst I

Join ASM: Where Innovation and Collaboration Thrive.For over 55 years, ASM has been at the forefront of technological advancements, leading innovations that shape the future. With a diverse team of over 4,500 professionals from 70 different nationalities, our cutting-edge semiconductor solutions are pivotal in driving trends such as 5G, cloud computing, arti…

Position OverviewAvePoint is on the lookout for an experienced Senior Business Analyst to enhance our Customer Success team. This role requires a strong background in enterprise software solutions, as you will play a critical part in optimizing our business processes and systems.Your Role and ResponsibilitiesGather and document requirements for software development, ensuring clarity and completeness.Develop deliverables such as Functional Requirements Documents, Use Cases, and interface designs.Bridge the gap between technical teams and business stakeholders by translating complex technical information into straightforward business terminology.Engage with both internal and external stakeholders to assess information needs and functional requirements proactively.Collaborate with developers and subject matter experts to define technical strategies while balancing usability and performance considerations.Contribute to testing activities and assist in designing effective methods and procedures for both internal and external projects.

The Senior Business Analyst plays a pivotal role in analyzing business processes and automated systems related to Salesforce projects. You will be responsible for creating detailed As-Is and To-Be process descriptions, facilitating requirement gathering, and leading analysis activities. As part of this role, you will prepare and deliver crucial communications, engage in testing activities, and support the solution design for both internal and external initiatives.Your Responsibilities Include:Elicit and document business requirements for Salesforce projects, enhancements, and integrations.Analyze and assess existing business processes, proposing innovative Salesforce-driven solutions.Prepare comprehensive deliverables such as Business Requirements Documents (BRDs), Use Cases, process flows, and interface designs.Translate complex technical concepts into clear business terms to effectively bridge the gap between stakeholders and technical teams.Collaborate closely with Salesforce developers, architects, and subject matter experts to define the technical vision and assess trade-offs between usability and performance.Assist the project manager, product manager, and broader team in planning deliverables, defining scope, managing schedules, and ensuring execution.Engage in testing tasks, including test case development, user acceptance testing (UAT), and defect management.

About the Company:Avomind stands as a premier managed IT and cybersecurity provider in Australia and New Zealand, founded in 2015. With a global workforce exceeding 400 professionals, we serve as a pivotal technology partner, guiding organizations through the complexities of the modern threat landscape. Our expertise lies in integrating robust IT and cloud management with cutting-edge cybersecurity measures, ensuring compliance and remediation across diverse sectors.Our extensive capabilities in delivering comprehensive managed services—including infrastructure, security, cloud transformation, and modern workplace solutions—empower organizations to maintain productivity, resilience, and security in a rapidly changing environment.We excel in navigating intricate regulatory frameworks across industries such as finance, healthcare, legal, construction, not-for-profit, and manufacturing.About the Role:The IT Support Analyst plays a crucial role in delivering outstanding customer service and technical support—both remotely and on-site—to our clients. This position requires the establishment and maintenance of strong relationships, embodying the qualities of a trusted advisor.Key Responsibilities:Deliver comprehensive helpdesk/service desk support to all users.Provide IT and application support across the organization.Oversee and maintain all technological infrastructure.Manage relationships with third-party vendors and contractors.Conduct Asset Management tasks efficiently.Facilitate the implementation of new technologies.Focus on customer service excellence.Support and mentor IT Support Coordinators and technicians.Act as an escalation point for complex issues faced by IT Support Coordinators and Technicians.Role Outcomes:The IT Support Analyst will predominantly provide remote support under the supervision of the Support Team Lead and as part of a collaborative team.This role encompasses, but is not limited to:Engaging with customers via email and phone.Assisting with software installations and updates.Logging and categorizing service requests through the helpdesk system (ConnectWise).Resolving phone and email tickets in a timely and professional manner, emphasizing high-quality customer service.Staying informed on emerging technologies and participating in ongoing training and skill development.Handling more intricate technical challenges.Assisting in network and server management.Taking ownership of customer environments and providing specialized expertise.Maintaining confidentiality to protect the organization’s integrity.Upholding the company’s values in all interactions.

Xcellink is on the lookout for a dynamic and skilled Cybersecurity Technical Manager to become a vital member of our Enterprise Operations team. In this pivotal role, the Technical Account Manager, Cybersecurity will merge technical acumen with business strategy. This position is designed for a proactive individual who will act as the primary technical authority and commercial advocate for our cybersecurity solutions.This role demands extensive cybersecurity knowledge, hands-on experience with implementations, and familiarity with governance frameworks and market demands.The successful candidate will convert technical insights into actionable service offerings, build relationships with clients as a trusted advisor, and contribute to expanding our cybersecurity portfolio. This high-impact position is ideal for someone with both technical prowess and a business-oriented mindset.

Embark on a rewarding journey with ASM, where cutting-edge technology seamlessly integrates with a collaborative culture.With over 55 years of pioneering advancements, ASM stands at the forefront of innovation, driving what’s possible in technology. Our diverse workforce of more than 4,500 employees from 70 nationalities is integral to advancements in 5G, cloud computing, AI, and autonomous driving. We are committed to diversity, inclusion, and sustainability, making a positive impact on the world. Our development programs are tailored to support your growth, enabling you to push the boundaries of innovation and unlock your potential.What You'll DoWe are looking for an energetic and innovative Senior Business Analyst II based in Singapore to spearhead process improvements, data transformation, and AI adoption initiatives while supporting daily finance operations within Global Operations (GOPS). The ideal candidate is detail-oriented and hands-on, possessing a blend of business acumen, financial best practices knowledge, and an analytical mindset. You will extract crucial insights from large data sets and propose clear, data-driven solutions. The role requires collaboration with diverse stakeholders globally to address business challenges; thus, excellent communication skills are essential. This position reports to the Director of Business Control and collaborates closely with GOPS Finance Business Partners, the Finance Shared Service team, and other Business Units.

About the RoleJoin our dynamic team as a Lead/Senior Analyst specializing in SAP HCM, where you will play a pivotal role in the enhancement of HR and payroll processes across a comprehensive government-wide system. This position offers an exciting opportunity to collaborate with multiple agencies and stakeholders to design, develop, and maintain a cutting-edge HR and payroll system powered by SAP technology. Your efforts will directly contribute to improving organizational productivity and effectiveness while ensuring compliance with evolving policies and operational requirements.Key ResponsibilitiesAnalyze HR policy objectives and transform them into effective solutions within the SAP framework.Recommend innovative workflows and process enhancements to boost operational efficiency.Manage system upgrades and maintenance to ensure optimal performance and user satisfaction.Focus on user experience (UX) by integrating stakeholder feedback into system design.Collaborate with various agencies and consultants to facilitate change management and ensure a smooth transition to the new system.Evaluate and recommend advanced technologies and add-ons to streamline HR processes.

MORROW HEALTHMORROW Health stands as Singapore’s premier integrated fitness and recovery hub, committed to fostering healthier and more resilient lifestyles through intentional daily habits. Grounded in the principles of lifestyle medicine, MORROW Health seamlessly integrates physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programs and purpose-built environments that facilitate sustainable lifestyle changes. With a strong emphasis on evidence-based practices and data derived from wearables and lifestyle inputs, MORROW Health empowers its members to identify patterns, cultivate consistency, and maintain accountability—transforming insights into actionable steps that support long-term vitality and clarity without the need for medical intervention.Position Overview: Reporting directly to the CTO, the Head of Cybersecurity and IT is responsible for overseeing global IT operations, cybersecurity measures, and compliance protocols. This role involves establishing and providing hands-on IT and cybersecurity solutions, creating standard operating procedures (SOPs) and policies, and leading a dedicated team of IT and cybersecurity engineers, helpdesk staff, and compliance associates.

Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), is at the forefront of providing a robust suite of cybersecurity products and services. With over a decade of experience, ATS collaborates with GovTech, various government agencies, and commercial partners to enhance security frameworks and mitigate cyber risks in an evolving digital landscape. Our commitment to trust and collaboration drives unparalleled business outcomes.Key Responsibilities:Lead the Security Orchestration, Automation, and Response (SOAR) processes to streamline cybersecurity operations and enhance incident response efficiency.Design and implement automated workflows to minimize manual cybersecurity tasks.Develop and maintain automation scripts and playbooks to facilitate operations, including reporting, monitoring, and incident response.Establish and uphold development standards for playbooks, including naming conventions, parameterization, and logging protocols.Optimize existing sub-playbooks for improved performance, error handling, and flexibility.Refactor legacy playbooks to promote reusability and consistency.Oversee integration of the SOAR platform with third-party applications and systems to align with operational workflows.Conduct thorough testing and validation of playbooks to ensure robustness in automated workflows and integration code.Implement and manage automation technologies within existing security frameworks.Collaborate effectively with cross-functional teams to ensure the successful integration of security automation initiatives.Engage with third-party system administrators or vendors to resolve integration and data flow challenges.Define and execute interface testing scenarios to validate successful integration.Monitor automation performance, identifying and addressing bottlenecks or failure points.Document workflows, decision-making logic, sub-playbook dependencies, and version changes comprehensively.Stay abreast of emerging security threats and technologies to propose innovative automated solutions.Provide training and support to team members on automated security processes and tools.

Join our innovative Cybersecurity (Software Systems) product group as a Software Engineer. In this pivotal role, you will design, develop, and implement cutting-edge software solutions to protect our nation's cybersecurity infrastructure. Collaborating closely with a talented team, you will identify project requirements, prioritize tasks, and ensure our products effectively meet the needs of stakeholders and operational users. Your contributions will play a vital role in enhancing national security.

Join aumovio as a Cybersecurity Tester Intern and take the first step towards a rewarding career in the cybersecurity field. In this position, you will have the chance to work alongside experienced professionals, gaining hands-on experience in testing and evaluating security systems.

Join Grab as a Senior Product Analyst, where you will play a pivotal role in shaping our product strategy and enhancing user experience. Collaborate with cross-functional teams to analyze data trends, drive insights, and support decision-making processes that align with Grab's mission to provide seamless services to our users. In this dynamic role, you will utilize your analytical skills to interpret complex datasets and translate findings into actionable strategies.

Join Assurity Trusted Solutions (ATS), a leading subsidiary of the Government Technology Agency (GovTech), as we navigate the evolving digital and cyber landscape. For over a decade, ATS has been a trusted partner, delivering a robust range of products and services including infrastructure and operational services, authentication solutions, governance and assurance services, and managed processes. We collaborate with GovTech, various government agencies, and commercial partners to enhance security postures and mitigate cyber risks, striving for mutually beneficial outcomes in a world where trust and collaboration are paramount.We are actively seeking a skilled Cybersecurity Engineer specializing in Digital Forensics and Incident Response to join our dynamic team.Key Responsibilities:Lead incident response initiatives through every phase of an incident:Conduct thorough triage and investigations of suspected cybersecurity incidents to ascertain scope and severity.Develop and implement effective containment strategies.Carry out comprehensive investigations and root cause analyses to pinpoint attack vectors, tactics, and impacts.Perform digital forensic acquisitions and analyses of artifacts from diverse sources, including:Endpoint systems and serversNetwork devices and logsCloud environmentsMobile devices and storage mediaMaintain transparent communication with stakeholders throughout the incident lifecycle and prepare detailed post-incident reports with preventive recommendations.Offer expert insights for automating Security Operations (e.g., implementing SOAR playbooks).Develop and test incident response playbooks and processes.Stay informed of the cybersecurity landscape and emerging threat actor TTPs.

About UsFounded in 1995 in the vibrant city of Singapore, Xcellink exemplifies the attributes of our homeland: process-driven, productivity-oriented, and results-focused. As a leading professional services firm, we take pride in our commitment to integrity, teamwork, resilience, and robust partnerships. With a diverse and multicultural talent pool, we have dedicated over two decades to excel in IT-centric recruitment solutions and Enterprise ICT Operations management, establishing ourselves as a reputable vendor partner for rapidly growing global firms, established local businesses, and government-linked corporations.Join Our SparX Traineeship ProgramAre you an aspiring IT professional or a career changer eager to dive into the expanding world of cybersecurity? Enroll in our SparX Traineeship Program – "Strengthening Potential, Accelerating Readiness" to acquire essential cybersecurity skills and gain invaluable real-world experience.This program is meticulously crafted to upskill and reskill individuals into Cybersecurity Engineers and Analysts through comprehensive training and practical client engagements.Program Overview:Intensive TrainingThe program kicks off with a fully sponsored, rigorous 1-week full-time training in cybersecurity fundamentals, encompassing crucial topics such as:Security Monitoring & Threat Detection – Utilizing SIEM tools, recognizing anomalies, and comprehending cyber threats.Incident Response & Forensic Analysis – Managing security breaches, investigating incidents, and escalating threats.Vulnerability Assessment & Penetration Testing – Detecting security vulnerabilities in networks and applications.Compliance & Risk Management – Aligning cybersecurity frameworks with ISO 27001, NIST, and other regulatory standards.Trainees will benefit from mentorship by seasoned cybersecurity experts and work in a live security operations environment.Client Attachment & Practical ExperiencePost-training, participants will embark on a 12-month client attachment initiative, acquiring hands-on experience in cybersecurity operations, which includes:Monitoring security events and probing threats.Executing security assessments and penetration testing.Assisting in compliance audits and security risk evaluations.Collaborating with cybersecurity engineers on various security projects.Those who excel may be offered full-time positions within our client organizations.Cybersecurity Roles & TracksWe present various tracks tailored to your experience level and career goals:Cybersecurity Analyst (Associate I) – Ideal for IT professionals or mid-career changers...

Join Grab as a Senior Product Analyst, where you will play a pivotal role in shaping our product strategy and enhancing our offerings. Your analytical skills will be vital in driving data-informed decisions that lead to impactful outcomes. Collaborate with cross-functional teams to evaluate product performance and identify new opportunities for growth.

OverviewAs a Solutions Consultant at NCS, you will be instrumental in crafting and delivering exceptional responses to RFQs, RFPs, and tenders focused on IT Infrastructure maintenance (network and systems) and cybersecurity solutions. This role requires active collaboration with Client Sales Units (CSUs), sales specialists, costing teams, and vendors, ensuring our proposals are both compelling and competitive.Your responsibilities will include engaging with customers and internal stakeholders to deeply understand their needs, shaping innovative solution strategies, and positioning our maintenance offerings effectively. A key element of your role will be partnering with the internal pricing team to guarantee that our solutions are accurately defined, commercially viable, and tailored to our clients’ specifications, thus delivering competitive and sustainable value propositions. Stakeholder Engagement & SolutioningWork closely with internal teams (Sales, CSU, Costing, Delivery) and external vendors during the proposal and bid process.Ensure solutions are comprehensive, cost-effective, and aligned with client requirements.Tender ComplianceEvaluate tender specifications and requirements to confirm full compliance.Identify and document any non-compliance areas, offering insightful recommendations for resolution.Proposal Development & PresentationLead the creation of proposals, bid responses, and presentations for OneCare services and scope of work.Ensure clarity in articulating solution value, unique differentiators, and alignment with client expectations.RFx Response OwnershipOwn the development of Request for Information (RFI) and Request for Proposal (RFP) responses.Craft clear, structured, and client-focused solution narratives.Technology & Market AwarenessStay informed on emerging technologies, market trends, and evolving needs in cybersecurity and IT infrastructure.Incorporate new insights into solution design and client interactions.Customer Requirements & SolutioningEngage with customers to identify their business challenges and technical requirements.Collaborate with sales teams to develop tailored, value-driven solutions that meet customer needs.Go-to-Market AlignmentWork alongside Sales Specialists and CSUs to align presales activities with overall market strategies.Contribute to strategic planning and account pursuit initiatives.Handover to DeliveryConduct briefings post-award to ensure a smooth transition to delivery teams.Define obligations, solution scope, and success criteria clearly for execution.Client & Market EngagementSupport sales events and initiatives to foster client relationships.

Role Overview Cygnify is hiring a Cybersecurity Solution Sales Manager in Singapore. As a key partner to a leading telecommunications client, this role centers on driving revenue through consultative sales and building strong customer relationships. The manager will identify new business opportunities and close complex cybersecurity deals across both enterprise and public sector clients. Main Responsibilities Build and manage a sales pipeline for cybersecurity solutions, covering both current and potential customers. Work closely with technical and specialist teams to design solutions that address specific client needs. Meet with customers to understand their business challenges and position cybersecurity offerings as valuable answers. Oversee the full sales cycle, from qualifying leads to closing contracts. Lead presentations, discussions, and negotiations with stakeholders, including C-level executives. Support bid and proposal efforts by shaping strong commercial value propositions and reducing deal risks. Coordinate with internal teams and external partners to deliver integrated solutions. Maintain accurate sales forecasts, pipeline updates, and billing transparency. Uphold high levels of customer satisfaction throughout every stage of engagement. Required Qualifications Bachelor's degree in IT, Business, Computer Science, or a related field. 2-5 years of experience in solution sales, enterprise sales, or account management within IT or Telecommunications. Solid understanding of cybersecurity solutions and services. Track record in selling solutions such as SIEM, IAM, SASE, network security, or managed security services. Experience with government or public sector sales is a plus. Strong commercial awareness, with proven negotiation and deal-closing skills. Excellent communication and stakeholder management abilities. Self-motivated, results-focused, and comfortable working in a high-paced setting.

Join Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), where we have been a trusted partner for over a decade. We provide a wide range of innovative products and services, including infrastructure and operational services, authentication services, governance and assurance services, and managed processes. In an ever-evolving digital landscape, we prioritize trust and collaboration, working alongside GovTech, government agencies, and commercial partners to effectively mitigate cyber risks and enhance security postures.As a Cybersecurity Consultant, you will collaborate with application and infrastructure teams within a government agency to ensure business needs are satisfied, projects are delivered on time and within budget, and compliance is maintained within acceptable risk levels. You will also play a vital role in supporting security operations and incident management.Key Responsibilities:Security Incident ManagementAssist with IT security incident management, responses, and reporting until resolution.Develop, review, and maintain operational SOPs and playbooks for IT security incident management.Coordinate with both internal and external teams to investigate and resolve IT security incidents.Document and submit IT security incident reports, including a timeline of events.Propose enhancements to prevent future IT security incidents.Security Operations & ReviewsMonitor, review, and respond to security alerts and notifications promptly.Collaborate with teams to conduct comprehensive security reviews, assessments, tests, and remediations.Plan and schedule reviews, ensuring necessary information is provided by relevant teams.Support reviews with documented evidence and ensure timely submission to the agency's IT security team for closure.Security Audit & Vulnerability AssessmentAssist in audit activities and security testing, including vulnerability assessments and penetration testing.Ensure all findings and remediations are addressed within stipulated timelines.Verify that system components are configured according to the agency’s security standards.Monthly Reporting and Vendor ManagementGenerate comprehensive monthly reports and oversee vendor management processes.

Join our dynamic team at csit as a Cybersecurity Penetration Test Specialist. In this role, you will be responsible for identifying vulnerabilities in our systems and applications through rigorous testing and analysis. Your expertise will help us strengthen our security posture and protect our digital assets. You will work closely with cross-functional teams to ensure compliance with security standards and best practices.

We are seeking a talented Business Analyst / Senior Developer to join our dynamic team in Singapore. This role is ideal for individuals passionate about leveraging technology to drive business insights and solutions. You will play a pivotal role in analyzing business needs, gathering requirements, and developing innovative applications that enhance operational efficiency.As a part of our collaborative environment, you will work closely with stakeholders to identify opportunities for improvement and ensure that our development processes align with strategic goals.