Senior Customer Service Executive - Airfreight Import

• Location: East (Company Transport Provided at Designated Points)• Industry: Global Freight Forwarding & Logistics• Working Hours: Monday to Friday, 8:45am – 5:45pmAbout the CompanyJoin a leading logistics provider with a robust international presence, delivering comprehensive supply chain solutions across air, ocean, and contract logistics. Known for our c…

Embark on a transformative career journey with ASM, where innovative technology converges with a culture of collaboration.For over 55 years, ASM has been a pioneer in the semiconductor industry, leading the charge in technological advancements. With a diverse team of over 4,500 professionals from 70 nationalities, our cutting-edge semiconductor solutions are instrumental in shaping the future of 5G, cloud computing, AI, and autonomous driving. We pride ourselves on fostering a workplace that values diversity, inclusion, and sustainability, committed to making a positive impact globally. Our growth-oriented development programs are designed to elevate your career, pushing the boundaries of innovation and unlocking your full potential.Mission of the RoleIn this pivotal role, you will oversee our Accounts Payable and Accounts Receivable operations, ensuring the delivery of precise, consistent, and high-quality financial services that underpin ASM’s global expansion. You will champion operational excellence through standardization, automation, and data-driven enhancements, ensuring that our shared services evolve in tandem with the company’s aspirations. Your leadership will be key in fortifying our controls, enhancing service delivery, and establishing a modern Finance Shared Services organization that collaborates closely with the business.Your ResponsibilitiesLead the end-to-end delivery of Accounts Payable and Accounts Receivable services, ensuring timely and accurate processing of invoices, payments, billing, collections, disputes, and cash applications.Track and analyze performance metrics through KPIs, driving ongoing improvements in quality, efficiency, and service delivery.Foster a culture of continuous improvement and innovation within the team.

Join Ramboll as a Senior Communications & Marketing Executive for the Asia Pacific region, where you will play a pivotal role in elevating our brand presence and driving strategic marketing initiatives. You will collaborate closely with our leadership team and stakeholders to develop and implement comprehensive communication strategies that resonate with our diverse audience.In this dynamic position, you will lead marketing campaigns, manage digital communication platforms, and enhance our corporate reputation through innovative storytelling and strategic outreach. Your expertise will be essential in aligning our marketing efforts with corporate goals and fostering engagement across multiple channels.

Join our dynamic team as a Consultant or Senior Consultant specializing in Data Strategy & Management. In this role, you will leverage data analytics to drive strategic decisions and enhance business outcomes for our diverse clients.

Join Cermaticom as a Senior Product Management Lead, where you will spearhead innovative product strategies and guide a talented team towards excellence. This is a unique opportunity to shape the future of our product offerings while fostering a collaborative and dynamic work environment.As the People Lead, you will be responsible for mentoring and developing product managers, driving cross-functional collaboration, and ensuring alignment with the company’s vision and goals. Your leadership will be pivotal in enhancing our product portfolio and improving customer satisfaction.

At NTS, we collaborate to unlock possibilities. Our passion for technology fuels our dedication to crafting innovative solutions that tackle complex challenges. Each day, we take pride in delivering tailored, precise solutions that meet our clients' needs. If you are enthusiastic about high-tech product development and eager to explore what we can achieve together, join us as a Senior Sales Account Manager at NTS Singapore. Let's turn potential into reality.Job ResponsibilitiesAs a Senior Sales Account Manager, you will serve as the primary point of contact for designated customer accounts, overseeing daily sales operations, customer relations, and commercial support. You will collaborate closely with the Global Account Manager, internal teams, and key customer stakeholders to deliver effective solutions, enhance customer satisfaction, and drive business growth. Your proactive engagement and commitment to high-quality service will be essential for both account retention and expansion.Your Key Responsibilities Include:Overseeing assigned customer accounts by managing order fulfillment, conducting daily sales operations, and promptly addressing customer inquiries.Establishing and maintaining robust relationships with commercial and technical contacts to ensure high customer satisfaction and retention rates.Supporting the Global Account Manager with strategic initiatives, including data collection, account development, and sales planning efforts.Accurately preparing and processing quotations, RFQs, pricing requests, and sales proposals in a timely manner.Monitoring order statuses, delivery schedules, and ensuring efficient internal communication to resolve operational issues.Responding to customer inquiries regarding products, order statuses, expedites, and handling post-sales matters, including complaints or escalations.Collecting market insights and customer feedback to refine sales strategies and identify opportunities for account growth.Maintaining detailed records of account activities, including contacts, orders, proposals, and follow-ups.Assisting in sales forecasting, reporting, and preparing periodic business reviews with customers and internal stakeholders.Contributing to the identification and development of new business opportunities within assigned accounts.QualificationsA Bachelor’s degree in Engineering, Business, or a related field is preferred.At least 3 years of experience in sales or account management within the semiconductor, electronics, or industrial sectors.Demonstrated experience in managing customer accounts, processing orders, and supporting commercial negotiations.Strong communication, organizational, and interpersonal skills.A proactive approach to problem-solving and customer service.

As a Senior Enterprise Account Executive in the Financial Services Industry (FSI) for the ASEAN region, you will play a pivotal role in our client’s mission to transform legacy systems and enhance digital platforms. Our partner, a distinguished global enterprise infrastructure platform provider, empowers large organizations through cutting-edge technologies like API management, integration, identity solutions, and developer platforms.In this influential individual contributor position, you will spearhead strategic growth initiatives across Southeast Asia by acquiring new enterprise accounts and establishing robust relationships with senior technology executives. Your responsibilities encompass the entire sales lifecycle—from prospecting to deal closure—requiring a hunter mentality and proactive approach.Key Responsibilities:- Develop and implement a comprehensive territory strategy aimed at acquiring new enterprise customers in ASEAN, particularly in the financial services sector.- Take ownership of the complete enterprise sales cycle: prospecting, qualification, solution positioning, negotiation, and finalizing deals.- Identify and nurture new logo opportunities through direct outreach, industry networking, and collaboration with partner ecosystems.- Cultivate strong relationships with CIOs, Chief Digital Officers, enterprise architects, and leaders in digital transformation within targeted organizations.- Collaborate with solutions engineers and delivery teams to conduct technical workshops, product demonstrations, and proof-of-concept initiatives.- Leverage partnerships with global and regional system integrators to amplify market reach and facilitate complex transformation projects.- Ensure lasting customer engagement post-sale for successful adoption and identify opportunities for expansion.- Maintain accurate pipeline visibility and sales forecasts.- Represent the company at industry events, partner engagements, and executive briefings.- Remain informed about market trends related to digital transformation, cloud adoption, modern application architectures, APIs, and microservices.

Join our dynamic team at Accion Labs as an Oracle IDM Consultant where you will be pivotal in driving identity management solutions for our clients. This role is perfect for a mid-senior level professional looking to leverage their expertise in Oracle Identity Management to deliver comprehensive solutions that enhance security and streamline processes.

Join Accion Labs as a Mid-Senior MS SQL Database Administrator, where you will be an integral part of our dynamic team. In this role, you will manage and maintain our SQL Server databases, ensuring their performance, security, and reliability. You will collaborate with developers and IT staff to ensure database best practices are followed and optimize query performance.

Join Accion Labs as an ETL Architect where you will play a crucial role in designing and implementing robust ETL processes that drive data integration and analytics. You will collaborate with cross-functional teams to understand requirements and deliver high-quality data solutions that meet business needs.

Join Grab as a Senior Data Scientist in our Analytics team, where you'll leverage advanced analytics and data science techniques to drive business outcomes and enhance our user experience. In this role, you will collaborate with cross-functional teams to transform data into actionable insights, ultimately impacting our strategic decisions.

Role Overview Carousell Group is hiring a Senior Sales Associate in Singapore. This role focuses on building strong client relationships and driving sales initiatives. The Senior Sales Associate will play a key part in supporting Carousell Group’s mission to transform online buying and selling. What You Will Do Develop and maintain relationships with clients Lead and execute sales initiatives Engage with customers to understand their needs and provide solutions Contribute to the growth and success of Carousell Group’s sales efforts Who We’re Looking For Experience in sales and customer engagement Strong communication and relationship-building skills Motivated to help shape the future of online marketplaces Based in Singapore

About Love, Bonito Love, Bonito is Southeast Asia's leading womenswear brand, founded in Singapore in 2010. What began as a small online startup has grown into a multi-channel retailer with more than 20 stores across Asia and a strong online presence. The company’s mission is to help women embrace confidence through style. Looking ahead, Love, Bonito plans to expand into new categories, markets, wholesale partnerships, and brand acquisitions. The team is building a next-generation regional consumer group that blends creativity, technology, and performance. The culture at Love, Bonito values action, curiosity, and bold ideas. Team members are encouraged to grow, lead, and bring their individuality to work. The company is committed to shaping the future of Asian brands, both regionally and globally. Why Work Here Purpose with Performance: Love, Bonito aims to build a leading Asian brand with high standards for integrity, grit, and excellence. The team is dedicated to outstanding customer service and meaningful impact. Real Growth: The environment is dynamic and quick-moving. Employees are expected to adapt, stretch their abilities, and work with colleagues who challenge and support each other. Those who enjoy building and innovating will find plenty of opportunities to make a difference. Culture at Our Core: The company values empathy, celebrates uniqueness, and believes trust matters more than titles. Teamwork and collaboration are central to how things get done. There’s little room for corporate jargon here. Love, Bonito invites those who want to help redefine what it means to build a lasting global consumer group. Role Overview: Senior Quality Assurance/Quality Control Executive This Singapore-based role sits within the Product Operations team. The Senior Executive, QA/QC, ensures the consistent delivery of high-quality products throughout Love, Bonito’s vendor network. The position covers both Quality Control (QC) operations and Quality Assurance (QA) initiatives. The Senior Executive works closely with internal teams and external vendors to maintain quality standards at every stage of the product development cycle.

Founded in 2007, Airbnb began its journey with two hosts welcoming three guests into their San Francisco home. Today, we have grown into a thriving community of over 5 million hosts who have facilitated more than 2 billion guest arrivals in nearly every country around the globe. Daily, our hosts provide unique stays and experiences, enabling guests to forge authentic connections with local communities.The Impact You Will Have:We are on the lookout for a passionate and detail-oriented individual to join our team as a Senior Specialist in Premium Support. In this role, you will deliver outstanding customer service to the Airbnb community, ensuring that our users receive the highest quality of support. This full-time position is based in Singapore.The Senior Specialist, Premium Support will be at the forefront of customer interactions, working directly with both clients and internal teams. Your primary responsibility will be to provide comprehensive support to key community members facing issues with their reservations, particularly focusing on our Luxury segment. You will take ownership of each case, driving resolutions while nurturing strong relationships with our users.This role demands excellent communication skills, analytical thinking, and a strong background in customer service. You will be expected to work independently, assess cases thoroughly, and always seek the best solutions for hosts, users, and internal stakeholders. Flexibility is key, as you may need to transition between different teams within Community Support and adapt to evolving responsibilities based on business needs.A Typical Day:The responsibilities outlined below are not exhaustive and are subject to change due to the dynamic nature of our work environment:Complex Case Management: Deliver the highest level of service to our community in every interaction.

Join Wise as a Senior Customer Success Manager, where you'll play a pivotal role in ensuring our Japanese-speaking customers have an exceptional experience. Your expertise will help guide them through our products and services, ensuring their needs are met and exceeded.

Saviynt provides an AI-driven identity platform that helps organizations manage and govern access for both people and automated users. Their solutions protect digital assets, support compliance, and streamline operations for major brands, Fortune 500 companies, and government agencies. More details can be found at www.saviynt.com. Role overview The Senior Customer Success Manager builds strong relationships with clients and helps them get the most from Saviynt’s products and services. Acting as a trusted advisor, this role connects client business needs to Saviynt’s solutions and supports customers throughout their journey. What you will do Guide customers on best practices and strategic use of the Saviynt platform. Recommend adoption strategies that align with each client’s goals. Identify opportunities to expand service engagement and deliver added value. Analyze data to inform recommendations and improve customer outcomes. Success measures Increased customer satisfaction scores. Better retention and renewal rates. Expansion of Saviynt’s presence within client organizations. Location This role is based in Singapore.

Thunes operates a proprietary global payments network, connecting members to real-time transactions in over 140 countries and 90 currencies. The company’s infrastructure supports more than 12 billion mobile wallets and bank accounts, with direct links to payment methods such as GCash, M-Pesa, and WeChat Pay. Headquartered in Singapore, Thunes maintains offices in 15 key cities worldwide. Role overview The Senior Data Protection Analyst position focuses on building and maintaining personal data protection protocols for Thunes. This role involves assessing privacy risks, supporting initiatives to protect sensitive information, and working closely with teams to promote a culture of privacy, transparency, and compliance throughout the organization. Key responsibilities Establish and enforce data protection measures to safeguard personal and sensitive data. Assess privacy risks and support ongoing compliance initiatives. Collaborate with cross-functional teams to strengthen privacy practices and awareness. Help ensure compliance with legal and regulatory data privacy standards, supporting trust with customers, partners, and employees. Reporting and location This position is based at Thunes’ Singapore headquarters. The role reports to the Group Data Protection Officer in the Legal and Compliance department. Thunes offers flexibility, with the option to work from home one day per week.

Role overview Western Digital Corporation seeks a Director & Senior Legal Counsel – Employment Law to join its Singapore office. This senior leader serves as the primary advisor on employment law, guiding the company on labor law compliance and related legal matters. What you will do Oversee all employment law activities, ensuring the company meets Singapore’s labor laws and regulations. Advise leadership and HR teams on complex employment issues. Update and shape company employment policies to align with legal requirements and business goals. Manage employee relations, working to prevent and resolve disputes while reducing legal risk. Work with other departments to provide training and resources on employment law and best practices. Requirements Deep experience in employment law, including significant leadership roles. Thorough knowledge of Singapore labor law and regulatory requirements. Proven ability to offer strategic legal advice and handle sensitive employee relations matters. Excellent communication skills, with experience collaborating across teams and functions.

About Thunes Thunes serves as the Smart Superhighway for global money movement. Our proprietary Direct Global Network empowers Members to execute real-time payments across more than 140 countries and in over 90 currencies. Connecting directly to over 12 billion mobile wallets and bank accounts worldwide, Thunes offers over 350 different payment methods including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay, and many more. Our Direct Global Network is distinguished by its extensive reach, in-house Smart Treasury Management Platform, and Fortress Compliance Infrastructure. This ensures our Members experience unmatched speed, control, visibility, protection, and cost efficiency when making real-time payments globally. Our Network includes leading players in the gig economy like Uber and Deliveroo, super-apps such as Grab and WeChat, as well as MTOs, fintech companies, PSPs, and banks. Headquartered in Singapore, Thunes operates in 15 locations worldwide, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Shanghai, Hong Kong, Miami, Johannesburg, Riyadh, San Francisco, and Atlanta. For further details, please visit: https://www.thunes.com/ As Thunes embarks on a phase of rapid growth, we are eager to welcome an experienced: SENIOR BUSINESS INTELLIGENCE ANALYST Role Purpose: We are in search of a results-oriented and product-focused BI Analyst who possesses robust analytical skills and a passion for leveraging data to solve real business challenges. In this role, you will transform complex data into clear, actionable insights that facilitate improved decision-making throughout the organization. Your contributions will help pinpoint product and operational challenges, enhance daily insights for internal teams, and foster a data-driven culture across the company. You will collaborate closely with data engineers to design, develop, and sustain analytical solutions for key internal stakeholders across various functions, ultimately enhancing our productivity, business performance, and customer experience. Key Responsibilities Collaborate with stakeholders across the organization to identify reporting, analysis, and insight requirements, translating them into impactful analytical solutions. Develop a deep understanding of essential business processes, product flows, operational hurdles, and performance metrics. Design, create, and maintain production-quality dashboards, reports, and analytical assets utilizing Tableau and other relevant tools. Produce production-level documentation to ensure transparency and knowledge sharing. Continuously identify opportunities for process improvements and innovative analytical techniques.

At Moomoo Financial Singapore Pte. Ltd., we are pioneering the financial technology landscape, revolutionizing the investment journey through our innovative brokerage and wealth management platform, moomoo. Our platform enriches the user experience by providing comprehensive market data, up-to-the-minute news, and robust analytical tools. Additionally, we foster a unique digital investment community that connects users, investors, companies, analysts, media, and thought leaders. Located in Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers a wide array of investment products for trading via the moomoo platform. We proudly hold a capital markets services license regulated by the Monetary Authority of Singapore (License No. CMS101000). In June 2022, we achieved a milestone by becoming the first digital brokerage to acquire all five memberships from the SGX Group for securities and derivatives markets.