Team Leader

As a Team Leader at Greene King, you will play a pivotal role in leading our dynamic team in Sunderland. You will inspire and motivate your team to achieve exceptional results while ensuring the highest standards of customer service. Your leadership will foster a positive and productive work environment, driving operational excellence and team engagement.

We are seeking an enthusiastic and dynamic Team Leader to join our team at Greene King in Sunderland. In this role, you will be responsible for leading a dedicated team, ensuring exceptional service delivery and operational excellence. You will foster a positive work environment, motivating your team to achieve both individual and collective goals.The ideal candidate will possess strong leadership skills, a passion for customer service, and a commitment to operational excellence. If you are ready to take your career to the next level and lead a team to success, we want to hear from you!

Coffee Shop Team LeaderAs a Coffee Shop Team Leader, you will play a pivotal role in managing the day-to-day operations of our coffee shop. You will lead shifts, oversee a dedicated team, and ensure our customers receive exceptional service and quality coffee.Operational Responsibilities:Ensure smooth operations by adhering to safety and operational standards.Open and close the coffee shop while managing all aspects of operations.Oversee inventory management and maintain rigorous health, safety, and hygiene standards.Team Leadership:Provide strong leadership and mentorship to your team, including training and performance management.Inspire and train new team members on espresso excellence and customer service.Evaluate team performance, identify potential, and address training needs.Foster an inclusive environment where every team member feels valued and respected.Conduct regular team meetings to communicate goals and performance standards.Sales Responsibilities:Utilize initiative to maximize sales while educating customers about our food offerings.Support the achievement of financial targets in alignment with the client’s budget.Customer Service:Demonstrate exemplary service by resolving customer queries promptly and effectively.Quality Control:Ensure that all beverages and food meet our high-quality standards.Maintain cleanliness and organization in the coffee shop and service areas.Adhere to all health and safety guidelines and monitor stock levels.Compliance:Ensure compliance with health and safety regulations and company policies.Collaborate with team members to implement best practices.

Join our vibrant team at Greene King as a Team Leader! In this pivotal role, you will lead and inspire your team to deliver exceptional service and create memorable experiences for our guests. Your leadership will not only drive team performance but also contribute to the overall success of our establishment. We are looking for an enthusiastic individual who thrives in a fast-paced environment and is passionate about hospitality.

Join Greene King as a Team Leader in Sunderland, where you will play a pivotal role in leading our dedicated team to deliver exceptional service and achieve operational excellence. You will be responsible for ensuring the highest standards of service and team performance, while also promoting a positive and inclusive work environment.

Join our dynamic team at Greene King as a Front of House Team Member! We are looking for enthusiastic individuals who are passionate about delivering excellent customer service in a vibrant pub environment. This role offers you the chance to engage with customers, take orders, and help create memorable dining experiences. You will be an essential part of our team, ensuring that every guest feels welcome and valued.