Manager of Professional Services

As the Manager of Professional Services at Databricks, you will lead a dynamic team dedicated to providing exceptional consulting and implementation services. Your role will involve overseeing projects, ensuring the delivery of high-quality solutions to our clients, and fostering strong, collaborative relationships with stakeholders. You will play a pivotal …

About Tenable:Tenable® is at the forefront of Exposure Management. With 44,000 organizations globally relying on our expertise, we empower them to understand and mitigate cyber risk. Our talented team supports 65% of the Fortune 500, 45% of the Global 2000, and numerous government agencies. Join us on this exciting journey!Why Work at Tenable?Our team members often say, “Our people make the difference!” We collaborate to innovate top-tier cybersecurity solutions while fostering a culture of inclusion, respect, and excellence. As part of the #OneTenable team, you will partner with some of the industry’s most dedicated professionals and access the resources necessary to make an impactful contribution. Together, we achieve remarkable results!Your Role:The Professional Services Account Manager serves as a critical overlay within the Account Team, tasked with identifying, investigating, and defining professional service proposals and scopes of work for both prospects and clients. The Account Manager interprets service engagement needs and prepares the necessary contractual documentation to ensure client success from both presales and post-sales perspectives.In addition to supporting the sales account team and initiatives, the Account Manager is responsible for delivering engagements according to the agreed-upon scope of work, ensuring client success. This role necessitates active collaboration with the Service Delivery and Resource Management teams to achieve the commitments made to clients.Organizational Structure:Reports to the Director or Senior Director of Professional Services.No direct reports.Your Opportunity:Achieve or surpass annual and quarterly service sales booking targets.Clearly communicate the benefits of implementing Tenable solutions.Identify and cultivate service opportunities alongside developing supporting business cases.Gather client business requirements and exposure management goals to define service proposals.Align Tenable services with client objectives for optimal outcomes.

We are thrilled to announce an opening for the role of Category Manager - Technology and Professional Services at Accor in Sydney. This pivotal position involves spearheading sourcing initiatives across a diverse range of Technology and Professional Services categories within the Pacific region. You will play a crucial role in enhancing cost efficiency, optimizing supplier performance, mitigating risks, and delivering exceptional value across our extensive supply chain.Your Key Responsibilities:Formulate and implement innovative sourcing strategies for Technology and Professional Services categories throughout the Pacific.Perform comprehensive market analysis to identify emerging trends, potential risks, and growth opportunities.Manage and nurture supplier relationships, ensuring high performance and effective negotiations.Lead sourcing processes including Requests for Proposals (RFPs), Requests for Quotations (RFQs), and contract management.Guarantee adherence to procurement policies while proactively managing supply chain risks.Collaborate with various stakeholders to provide customized procurement solutions and valuable insights.

Role Overview Quadient is looking for a Senior Professional Services Consultant based in Sydney. This role focuses on delivering consulting services that help clients achieve their project goals. The position centers on supporting successful project implementations and building strong client relationships. What You Will Do Deliver consulting services to clients, ensuring high quality and satisfaction Support project implementations from start to finish Identify ways to improve client processes and outcomes Work closely with clients to understand needs and provide solutions What Helps in This Role Experience in professional services or consulting Strong problem-solving skills Ability to build and maintain long-term client relationships

Role Overview NICE is hiring a Senior AI Implementation Engineer in Professional Services based in Sydney, Australia. This role focuses on delivering advanced AI solutions for clients using the NICE CXone platform. The position blends technical implementation with leadership in conversational design. Main Responsibilities Work directly with customers to deliver AI-driven solutions on the NICE CXone platform Lead the design and implementation of conversational experiences, including chatbots, voicebots, and knowledge assistants Support clients in building and optimizing multimodal AI agents About the Team The Professional Services group at NICE partners with clients to create engaging and effective AI-powered customer experiences. The team values innovation and technical excellence in every project.

Are you a passionate and experienced professional in health planning and architecture? Join our esteemed team at Hassell Services, where your expertise will contribute to impactful health solutions. We invite expressions of interest from senior professionals eager to drive innovative health projects.

Join Navitas as an Academic and Professional Skills Adviser, where you will be instrumental in supporting students in their academic journey. Your role will focus on providing tailored advice and resources to help students develop essential skills for their academic and professional success. You will collaborate with various departments to create a supportive learning environment that empowers students to achieve their goals.Key Responsibilities:Provide one-on-one and group advising sessions to students.Develop workshops and resources focused on academic skills and professional development.Monitor student progress and offer timely feedback and support.Collaborate with faculty and staff to enhance student services.

Join our team at Bsi Mechanical Inc., a leading player in the industry, where we are committed to building innovative solutions and driving success. We are on the lookout for highly driven business professionals who are eager to contribute to our growth. If you possess a strong work ethic, excellent communication skills, and a passion for business development, we want to hear from you!

Join KPMG Australia as a Manager in the SEC Independence - Audit Pursuits team, where you will play a vital role in ensuring compliance and enhancing our audit processes. You will be responsible for leading audit engagements, providing strategic insights, and fostering client relationships. Your expertise will guide our team in maintaining the highest standards of independence and ethical compliance.

Role overview AECOM seeks a Professional Electrical Engineer to join the Sydney office. The position centers on the design, implementation, and supervision of electrical systems for a variety of projects. Main responsibilities Develop electrical systems for infrastructure and technology projects Supervise implementation, ensuring all systems align with project specifications Promote sustainable design practices throughout each project phase Maintain high standards of quality in all deliverables Requirements Professional experience in electrical engineering Proven technical ability in designing and overseeing electrical systems Interest in advancing sustainable solutions Dedication to quality and reliable project delivery

Our PurposeAt Datacom, we partner with organizations and communities across Australia and New Zealand to create a positive impact on people's lives, harnessing technology to foster innovation and growth.About the PositionWe are seeking a dedicated Service Configuration Management Analyst to join our team in Australia, where you will be responsible for delivering Configuration Management Services to a diverse clientele. Your proactive approach, independence, enthusiasm, and collaborative spirit will be essential as you contribute to our mission of providing high-quality service.Success in this role requires over 4 years of relevant experience, positioning you as the Configuration Analyst for various accounts responsible for delivering Configuration Management services. Your collaboration with the Customer Operations team, particularly with Change Management and technical teams, will be pivotal in developing and delivering exceptional services.As a key player, you will ensure the accuracy, trustworthiness, and operational value of Datacom's Configuration Management Database (CMDB). Responsibilities include supporting data quality initiatives, CI lifecycle governance, service relationship management, reporting, and driving continuous improvement across customer environments. You will work closely with Service Operations, technical teams, Service Delivery Managers, and tooling teams to ensure that configuration data facilitates effective Change, Incident, Problem, Release, Asset, and Service Management outcomes.Our offices are located in Adelaide, Brisbane, Canberra, Melbourne, and Sydney. We value in-person collaboration but understand the benefits of remote work for achieving a healthy work/life balance. We encourage you and your team to find the best working arrangement together!Your ResponsibilitiesIn this role, you will collaborate with other Datacom Service Operations team members, Service Delivery Managers, and Technical teams. Specifically, you will:Assist in delivering Configuration Management services for our customersEnsure the effective and seamless execution of these servicesAct as the primary contact for customers regarding the CMDBContribute to meeting the objectives outlined in managed services contractsDrive Service Improvements for the Configuration Management ServiceSupport processes for CMDB reconciliation and exception reporting

Join our dynamic team at BIC Consolidated as an Executive Manager, with this position available at our Wollongong, WA, and SA offices. This role encompasses a variety of responsibilities, including but not limited to:Collaborating with the Regional Manager to develop comprehensive project plans, timelines, and budgets, ensuring all stakeholders are kept informed of project progress.Handling client requests and complaints effectively, including completing necessary documentation for processing at Head Office.Overseeing the daily management and operations of the site/sites, ensuring service performance meets Company KPIs, addressing complaints, and managing employment-related matters.Serving as the primary point of contact for clients, fostering and enhancing long-term relationships.Working with the Regional Manager to establish and monitor operational budgets, making necessary adjustments to contracts and client projects as needed.Coordinating resources, including personnel, equipment, and materials, to ensure optimal use.Monitoring the performance quality of the cleaning team and promptly addressing any issues.Engaging with stakeholders by providing regular updates and addressing any arising concerns during projects.Administering necessary resources for an efficient cleaning operation, including staff training.Ensuring accurate reporting of building data, such as waste figures and fault reports, to the Head Office for monthly client reports.Implementing quality assurance processes, improving procedures, and keeping relevant policies up to date for stakeholders.Enforcing the Company's WHS objectives and procedures among on-site staff and ensuring resource provision for effective and safe service delivery.Maintaining communication with the Operations Manager to report general worksite issues, exchanging feedback on problematic situations and improvement areas.

Veeva Systems is a mission-driven leader in the industry cloud, dedicated to accelerating the delivery of therapies to patients within the life sciences sector. As one of the fastest-growing SaaS companies globally, we have achieved over $2 billion in revenue last fiscal year and have tremendous growth prospects ahead.Central to Veeva's operations are our core values: Integrity, Customer Success, Employee Success, and Agility. We are not just any public company; we made a significant impact in 2021 by becoming a public benefit corporation (PBC), legally committed to balancing the interests of our customers, employees, society, and investors.Join us in our mission of transforming the life sciences industry and making a meaningful difference for our customers, employees, and communities.The RoleVeeva Asia is on the lookout for a Senior Consultant to join our rapidly growing Professional Services team. The ideal candidate will possess a strong background in Quality Management Systems and an understanding of Quality business processes within regulated industries such as Consumer Products, Food & Beverage, Cosmetics, or Chemicals. In this role, you will leverage your industry expertise to lead project teams in the successful implementation of our Vault Quality solution. You will play a key role in transforming how our customers manage, maintain, and distribute critical business processes and documentation. We encourage you to share your ideas and collaborate with fellow Veeva team members to innovate and enhance our internal processes, work closely with our Product Development team, and improve our delivery model to adapt to the evolving needs of our customers and their industries.

Greetings!Join ServiceRocket, a leading technology-enabled services company based in Palo Alto, California. Our mission is to be the most dependable partner in fostering your growth. At ServiceRocket, we prioritize the development of each Rocketeer and the trust of every client.With over two decades of experience, we are here for you.Why choose ServiceRocket? - Over 20 years of expertise in technology services, collaborating with industry leaders.- Our diverse team of Rocketeers adheres to our values, fostering a collaborative environment that has earned us a 4.7 rating on Glassdoor.- Experience our vibrant culture! Join a fun, inclusive workplace that supports your professional and personal growth.- We are celebrated for our innovation, impact, and exceptional customer support, recently awarded the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence.Learn more about us and become part of our Rocketeer Nation by visiting our website.The Solutions Architect for Enterprise Service Management plays a pivotal leadership role in crafting innovative, high-value solutions for clients, primarily utilizing the Atlassian suite. In this capacity, you will cultivate long-term, trusted relationships with clients, guiding them on their transformational journey to support extensive corporate initiatives.This position demands a wide-ranging expertise across Atlassian's core domains—world-class software development, enterprise service management, strategic enterprise planning, and collaborative teamwork—bolstered by in-depth, specialized knowledge in one of these areas. The emphasis will be on co-developing multi-year strategic roadmaps and providing the architectural oversight essential for successful adoption and enduring business value.Key Responsibilities Customer Partnership & Visioning:- Lead strategic solution roadmap discussions with customers, aligning their business goals with Atlas...

We are seeking a highly skilled and experienced Senior Project Manager to lead our Technical Services team at Turner Townsend in Sydney. This role involves overseeing complex projects in the real estate sector, ensuring that they are delivered on time, within budget, and to the highest quality standards. The ideal candidate will possess a strong technical background, excellent communication skills, and a proven track record of successfully managing large-scale projects.

Join KPMG Australia as a Manager in our Corporate Tax division, where you will play a pivotal role in delivering tax advisory services to financial services clients. You'll lead a team, manage client relationships, and provide strategic insights into tax compliance and planning.

Join Sodexo's Corporate Services team in Sydney, NSW, where we strive to enhance the quality of life for our clients and their employees. We are currently seeking expressions of interest for upcoming opportunities in our corporate services sector. This is an excellent chance to be part of a globally recognized organization committed to sustainability and excellence.

Role Overview AvePoint is hiring a Sales Manager focused on Managed Service Providers (MSP), based in either Melbourne or Sydney. This position centers on building strong partnerships within the MSP sector and advancing business growth. What You Will Do Develop and implement sales strategies tailored to the MSP market Identify and pursue new business opportunities with potential MSP partners Maintain and grow relationships with existing accounts Deliver service that meets and exceeds client expectations Locations Melbourne, Victoria, Australia Sydney, New South Wales, Australia

Plenti is hiring a Risk & Compliance Manager to support the company’s commitment to integrity and reputation. This position plays a key part in shaping risk management strategies and making sure the organization meets all regulatory requirements. Key responsibilities Develop and refine risk management strategies that align with company goals. Monitor and ensure compliance with relevant regulations and standards. Promote a culture of risk awareness throughout the organization. Location This role is based in Sydney or Adelaide.

Join KPMG Australia as a Manager - Derivatives in our renowned Risk & Legal department located in Sydney. This is an exceptional opportunity for a skilled professional to lead and manage derivative transactions, ensuring compliance and risk mitigation for our clients. Your expertise will drive strategic decision-making and enhance our service offerings.