About the job
Join us in making a difference!
At GoFundMe, we are more than just a platform; we are a global community dedicated to empowering individuals and nonprofits to support one another. With a remarkable achievement of raising over $40 billion since our inception in 2010, we are committed to fostering a safe and supportive environment for fundraising efforts.
We are currently seeking an enthusiastic and detail-oriented Analyst I to join our global Trust & Safety team. In this pivotal role, you will be instrumental in upholding our commitment to safety and integrity as you navigate through new technologies and methodologies.
The Trust & Safety team is vital to GoFundMe’s mission, driving brand loyalty and growth while ensuring we act in the best interests of our customers. You will be at the forefront of our initiatives to safeguard our community from financial crimes and abuse.
As part of the Customer Due Diligence (CDD) team, your primary responsibilities will include conducting thorough due diligence reviews to validate fundraisers, campaign organizers, and beneficiaries. This involves identity verification, assessing Know Your Customer/Business (KYC/B) data, and identifying potential fraud or financial crime indicators. Your expertise will be crucial in enforcing compliance and maintaining the trustworthiness of our platform.
Your Responsibilities:
- Carry out CDD reviews in line with internal policies and relevant regulations, ensuring consistent and precise execution of due diligence protocols.
- Analyze identity verification results and documentation to authenticate customer identities and validate fundraisers and beneficiaries.
- Conduct sanctions and watchlist screenings, identifying potential Politically Exposed Persons (PEPs) and other risk factors for further investigation.
- Scrutinize fundraising activities and account characteristics for signs of fraud or abuse, escalating cases as per established guidelines.
- Perform onboarding due diligence for organizations, confirming entity details, ownership, and necessary documentation.
- Accurately document findings in internal case management systems to support escalation, audit readiness, and investigations.
