About the job
Join our dynamic team as a Master Data Management Specialist, where you will play a pivotal role in enhancing our master data processes. Your responsibilities will include developing comprehensive documentation for deployed services and service expansions, encompassing process maps, workflows, Standard Operating Procedures (SOPs), manuals, job aids, and presentations. You will also lead or take part in critical testing phases such as Process Integration Testing (PIT), User Acceptance Testing (UAT), and Day In The Life (DITL) activities, ensuring successful deployment of new functionalities.
As a key member of our team, you will provide training for Master Data Analysts and Senior Analysts, utilizing global training materials to ensure consistency and effectiveness in our master data processes. You will oversee the implementation of global master data processes and manage change and transition procedures within our Global Service Center.
Your leadership will be crucial in driving regional process improvement projects alongside the Master Data Global Process team. You will be responsible for generating reports and metrics to assess the impact of master data changes, coordinating change management, and ensuring seamless transitions by working closely with data owners and impacted areas.
