Senior Program Management Specialist - Business Intelligence

At Coupang, we are revolutionizing the shopping experience, striving to impress every customer from the moment they access the Coupang app to the delivery of their order at their doorstep. Our offerings in Taiwan include “Rocket Delivery,” which ensures next-day delivery for a vast array of products at competitive prices, and “Rocket Oversea,” providing comp…

Coupang's Pricing Operations team is on the lookout for a dynamic Operations Program Manager who is driven, action-oriented, and possesses a systemic approach to enhance our business initiatives. In this pivotal role, you will lead a team of junior staff and operators, collaborating closely with various cross-functional teams to design, implement, and scale innovative initiatives that significantly impact Coupang's pricing strategy and elevate the shopping experience for our customers. The ideal candidate will exhibit exceptional attention to detail, a strong aptitude for operational process planning, analytical skills, and a knack for innovation, alongside a robust business understanding. Success in this role demands a strategic mindset coupled with a willingness to engage in hands-on execution to achieve operational excellence.

Coupang is transforming the shopping experience, aiming to impress each customer from the moment they open the Coupang app to the instant their order arrives at their doorstep. In Taiwan, we provide services such as “Rocket Delivery” for next-day delivery on a vast selection of items at competitive prices, and “Rocket Oversea” which offers free international shipping on millions of top-selling products from Korea, the U.S., and beyond.We seek talented individuals to spearhead Coupang’s growth in Taiwan. This is a remarkable opportunity to join us in creating a world where our customers wonder, “How did I ever live without Coupang?” Position: Senior Program Management Specialist (Business Intelligence)Role Overview:The Customer-Centric Planning team is on the lookout for a senior Business Analyst to drive proactive initiatives, conduct customer insights analysis, manage risks and opportunities for enhancing customer satisfaction (CSAT), and ultimately support strategic decisions across the company. This position requires a detail-oriented individual with strong operational process planning skills, analytical prowess, and robust business acumen. You should be comfortable navigating ambiguous environments and possess the initiative to identify and guide stakeholders in implementing solutions that streamline and expedite various business processes. Success in this role demands a strategic thinker who is also willing to engage in hands-on activities to ensure excellence in front-line execution. What You Will Do

At Coupang, we are revolutionizing the shopping experience to delight our customers from the moment they open our app to the instant their order arrives at their doorstep.In Taiwan, our offerings include "Rocket Delivery," which ensures next-day delivery on a diverse range of products at competitive prices, and "Rocket Overseas," which provides complimentary international shipping on millions of top-selling items from Korea, the U.S., and other regions.We are on the lookout for talented individuals to drive Coupang's expansion in Taiwan. This is a unique opportunity to contribute to Coupang's growth and help create an environment where customers think, "How did I ever manage without Coupang?"Position: Supply Chain Program Management (In-Stock Focus)We are in search of an experienced program manager to join our Business Growth and Excellence team in Taiwan. In this role, you will collaborate with business managers, the operations team, finance, and external partners to execute cross-functional programs aimed at enhancing growth and profitability. The ideal candidate will be proactive in scaling existing programs and developing a roadmap for new initiatives that will facilitate customer acquisition and enhance engagement with current customers. We are looking for a hands-on professional with a structured approach, strong analytical capabilities, excellent written and oral communication skills, and exceptional project management expertise.Key Responsibilities:Evaluate category and brand inputs to guide selection and growth strategiesIdentify existing process shortcomings and benchmark against industry best practices to enhance efficiencyDevelop program charters, roadmaps, and phased goals for category expansionCollaborate with Brand Managers, the operations team, marketing, and FP&A on forecasts and executionGenerate scorecards, forecasts, and performance reportsPresent insights and recommendations to leadership, monitor progress, manage risks, and align stakeholders

Join Renesas Electronics as a Staff Foundry Technical Manager, where you will play a pivotal role in overseeing and optimizing our foundry operations. In this position, you will lead a team of engineers, ensuring the highest standards of quality and efficiency are met in our production processes. Your expertise will significantly contribute to the development and execution of strategies that align with our organizational goals.

Role Overview Renesas Electronics Corporation is hiring a Staff Project/Program Management Specialist for Foundry Process Technology in Taipei. This role focuses on guiding projects through every stage, from initial planning to final delivery. The position requires strong bilingual skills in Japanese and English to support communication with teams and partners across different regions. What You Will Do Oversee foundry process technology projects, managing timelines and deliverables from start to finish Track progress against milestones and address issues to keep projects on schedule Maintain quality standards throughout each phase of the project Collaborate and communicate clearly with both local and international teams, using Japanese and English Requirements Bilingual proficiency in Japanese and English Experience with project or program management in foundry process technology

Role Overview Renesas Electronics Corporation is hiring a Senior Project/Program Management Specialist for Foundry Process Technology in Taipei. This role focuses on advancing semiconductor manufacturing processes through strong project management and cross-border collaboration. What You Will Do Manage project timelines and deliverables for foundry process technology initiatives Coordinate with cross-functional teams, including regular communication with colleagues in Japan Ensure all project outcomes meet quality and efficiency standards Identify opportunities for process improvements and help implement practices that support company strategy Required Skills Bilingual proficiency in Japanese and English for effective communication across teams Experience in project or program management, ideally within semiconductor manufacturing or a related field

Company OverviewTerry Soot Management Group (TSMG), established in 2017, is a pioneering data collection firm based in Europe, specializing in field data collection where automation is impractical. We meticulously gather data by counting features, capturing images, recording videos, transcribing audio, and scanning areas to provide precise details that empower our clients to make informed decisions. Our dedicated teams operate across Europe and North America, consistently rising to meet new challenges.Position SummaryAs the Operations Team Lead, you will oversee a dynamic team of data collectors, coordinating their routes, schedules, and expenses while providing crucial support to Project and Program Managers in all planning tasks. Our projects encompass multiple countries and involve remote teams from around the globe, utilizing advanced technology such as 360-degree cameras mounted on vehicles, backpacks equipped with cameras, mobile phones, and drones. The data collected contributes to enhancing one of the world's most popular online mapping services.The successful candidate will possess strong management and coordination experience, exceptional communication skills, and a high degree of responsibility and organization. We prioritize a leadership style that fosters collaboration rather than a traditional top-down approach.

Join our dynamic team at tsmg as a Junior Team Lead focused on the Asian market. In this pivotal role, you will be responsible for managing and guiding data collection projects. Your leadership will be essential in coordinating field teams, ensuring timely completion of project milestones, and utilizing your understanding of the local market to enhance participant recruitment and maintain data integrity. This position is ideal for early-career professionals eager to hone their leadership skills while making meaningful contributions to significant research and operational initiatives.

Company Overview OPSWAT focuses on cybersecurity for IT, OT, and ICS critical infrastructure. The company’s platform helps public and private sector organizations secure complex networks, protect devices, and meet compliance requirements. With more than 20 years of experience, OPSWAT supports over 1,700 organizations, governments, and institutions worldwide. Role Overview The Level 1 Technical Support Engineer joins the technical support team in Taipei, Taiwan. This role centers on helping customers troubleshoot and resolve technical issues, ensuring a smooth experience with OPSWAT products. What You Will Do Manage support tickets and track progress through resolution Deliver real-time assistance to customers facing technical challenges Contribute to knowledge base documentation to improve customer support resources Location This position is based in Taipei, Taiwan.

Join our dynamic team at Insider One as a Technical Support Specialist, where your expertise in customer support will empower marketing and customer engagement teams to achieve their peak potential. Who We AreInsider One stands as the premier platform that consolidates all essential tools for marketing and customer engagement teams, allowing them to become truly unstoppable. From our humble beginnings with just six desks, we've grown into a global powerhouse with over 1,500 talented individuals from more than 50 nationalities across 30+ offices. Our commitment to innovation is powered by AI and a cutting-edge Customer Data Platform (CDP), which brings together data, personalized experiences, and journey orchestration across a vast array of channels including WhatsApp, SMS, Email, Web, App, and Site Search.Having recently completed one of the largest funding rounds in our industry—a $500M Series E led by General Atlantic—we are backed by esteemed investors such as Sequoia Capital and QIA. Our platform is trusted by over 2000 clients, from ambitious startups to renowned Fortune 500 companies including Samsung, Nike, L'Oreal, Nestlé, and more.Celebrated for being one of the few woman-founded and women-led B2B SaaS unicorns globally, we are recognized as a leader in every capability needed by marketing and customer engagement teams. Explore our achievements and see why we consistently outperform in the market.

About Appier Appier is a leading software-as-a-service (SaaS) provider that harnesses the power of artificial intelligence (AI) to enhance business decision-making processes. Established in 2012 with a mission to democratize AI, Appier aims to transform AI into tangible returns on investment by developing intelligent software solutions. With 17 offices spanning across the Asia-Pacific, Europe, and the United States, Appier is publicly traded on the Tokyo Stock Exchange (Ticker number: 4180). For more details, visit www.appier.com. About the Role As a Technical Service Engineer for the Greater China Region at Appier, you will play a crucial role in guiding clients through the integration of Appier's cutting-edge AI technologies. Your technical prowess will allow you to provide insightful consultations, helping clients to navigate any challenges they face. You will analyze essential business metrics, troubleshoot campaign issues, and work in close collaboration with our account management and campaign teams. Your ultimate objective will be to facilitate a seamless onboarding experience and maximize the effectiveness of Appier's AI-driven advertising solutions, steering campaigns towards success.

Join Coupang, a leading e-commerce company, as a Principal in Supply Chain Program Management with a focus on in-stock strategies. In this pivotal role, you will drive the efficiency and effectiveness of our supply chain operations, ensuring that our customers have access to the products they want, when they want them. You will lead cross-functional teams, utilize data-driven insights, and implement innovative solutions to optimize inventory management and enhance customer satisfaction.

About AppierAppier is a pioneering AI SaaS company dedicated to simplifying AI technology by creating intelligent software solutions. Established in 2012, Appier boasts 17 offices across the Asia-Pacific region, the United States, and Europe, and is publicly traded on the Tokyo Stock Exchange. For more insights into our innovative approach, visit www.appier.com. Key ResponsibilitiesDesign and implement comprehensive online and offline marketing campaigns, including content marketing, gamification initiatives, digital marketing strategies, brand partnerships, and on-ground activations to enhance traffic to our digital platforms.Develop, optimize, and oversee high-quality content production (including blogs, landing pages, and multimedia) to elevate engagement and conversion rates.Identify, cultivate, and refine growth channels and overall website experience to improve user journeys and drive revenue growth.Analyze marketing data, user behavior, and website performance metrics (such as campaign effectiveness, conversion rates, and bounce rates) to inform future marketing and UX strategies.Propose innovative initiatives to attract new prospects, convert leads, and test new methods to capture existing demand.Provide expert insights to enhance the effectiveness of marketing efforts, including content development and advertising strategies.Plan and execute initiatives aimed at reaching target audiences through various channels, with a strong emphasis on digital content distribution and engagement tactics.Collaborate cross-functionally with other teams to share insights, feedback, and present results.

Appier is a pioneering AI SaaS company dedicated to simplifying AI by creating intelligent software solutions. Established in 2012, Appier has expanded to 17 offices across the Asia-Pacific, the United States, and Europe, and is proudly listed on the Tokyo Stock Exchange. To learn more about our innovative solutions, visit www.appier.com.About the RoleAs a Technical Solution Engineer for the Greater China Region at Appier, you will play a critical role in assisting clients with the integration of Appier's advanced AI technologies to help them achieve their business objectives. Your responsibilities will include conducting in-depth data analyses and guiding clients through critical metric investigations and system capabilities.

Waymo is at the forefront of autonomous driving technology, committed to becoming the world's most reliable driver. Originating from the Google Self-Driving Car Project in 2009, Waymo has dedicated itself to developing the Waymo Driver—The World’s Most Experienced Driver™—to enhance mobility access while preventing countless traffic-related fatalities. With over ten million rider-only trips and extensive experience driving over 100 million miles on public roads, the Waymo Driver exemplifies our commitment to safety and innovation.Our Hardware Engineering team is a dynamic and collaborative group comprising electrical, mechanical, reliability, software, and vehicle engineers. We design, construct, and refine the essential products that serve as the sensory systems for Waymo's autonomous driving technology, integrating them seamlessly into various vehicle platforms. We are on the lookout for inquisitive and skilled individuals to join us in our mission to advance mobility technology.This position follows an on-site work schedule and reports directly to the Hardware Engineering Manager.

Join our dynamic team at Turner Townsend as an Assistant Cost Manager or Cost Manager specializing in MEP (Mechanical, Electrical, and Plumbing) cost management. In this vital role, you will support key projects, ensuring accurate cost estimation, budget management, and financial reporting. You will work closely with various stakeholders to deliver excellent results and contribute to our mission of adding value to clients through exceptional project and program management.

As a Driver Operations Associate at Lalamove, you will play a pivotal role in managing our driver operations. Your key responsibilities will include coordinating driver schedules, ensuring compliance with company policies, and optimizing routes for efficiency. We are looking for someone who is passionate about logistics and has a keen eye for detail.

Join SonicWall as a Senior Software Development Engineer, where you will leverage your expertise to design, develop, and enhance innovative cybersecurity solutions. Collaborate with cross-functional teams to ensure robust and scalable software architecture, and engage in troubleshooting and debugging complex issues. Your contributions will be pivotal in safeguarding organizations against the most sophisticated cyber threats, empowering users with secure access to their digital environments.

Join axiado as a Quality and PLM Manager in the vibrant city of Taipei. In this pivotal role, you will be responsible for overseeing and enhancing quality management processes, as well as leading Product Lifecycle Management (PLM) initiatives. You will work closely with cross-functional teams to ensure that our products meet the highest standards of quality and compliance.