Healthcare Administrator

Join an esteemed organization in Telford as a Healthcare Administrator. This role offers a fantastic opportunity to contribute to a compassionate and thriving care-oriented environment.As a vital member of our dynamic team, you will foster positive relationships with both in-house and associate therapists, ensuring the delivery of exceptional care services.M…

Join our dynamic team at Red Recruitment Solutions in Telford as a Healthcare Administrator. This is a fantastic opportunity for individuals who thrive in a fast-paced, care-focused environment.Your primary responsibility will be to foster positive relationships with both in-house and associate therapists.Main Responsibilities:Manage and nurture relationships with associate therapists in your designated region.Provide guidance, constructive feedback, and support to therapists to help them meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), ensuring top-tier service delivery to clients.Discuss and escalate any identified risks to the appropriate staff, typically the Clinical Lead or Professional Head, in a timely manner.Ensure therapists operate within authorized limits for treatment sessions, coordinating with team members for additional requests as per company protocols.Maintain precise and current records of all caseload activities, adhering to company processes and timelines.Capture all statistical data and report any discrepancies regarding timelines to the Senior Therapist Liaison.Review Standard Assessment Reports and End of Treatment Feedback thoroughly.Always comply with the Consent and Data Protection Act regulations, reporting any breaches to the Office Manager immediately.Communicate effectively with relevant parties through reports, emails, and phone calls to ensure efficient case processing.Ensure patient discharges comply with company processes and are executed within agreed timelines.This role is ideal for a decisive, customer-focused individual with strong communication and persuasive skills looking to contribute to a growing organization.This is a full-time position that will transition to a permanent role after a short probation period, offering an initial salary of £18,000 per annum.Shifts will be scheduled between 8 AM – 7 PM on weekdays and 9 AM – 1 PM on Saturdays.If you are interested in applying for this position, please send your CV to James at Red Recruitment today!Please note that a standard DBS clearance is required prior to the offer of employment.

An exciting opportunity awaits at Red Recruitment Solutions in Telford for a dedicated Healthcare Administrator to become a pivotal part of our expanding team.In this role, you will thrive in a vibrant, fast-paced environment within the care industry, where your primary focus will be to cultivate positive working relationships with both in-house and associate therapists.Key Responsibilities:Manage relationships with associate therapists in your designated region.Provide insightful education and constructive feedback to therapists, ensuring they meet service-level agreements (SLAs) and key performance indicators (KPIs) to deliver exceptional client service.Proactively discuss risk management with therapists and escalate issues to appropriate staff members, typically the Clinical Lead or Professional Head, within designated time frames.Oversee treatment sessions to ensure compliance with authorized limits and collaborate with team members regarding any additional session requests according to company protocols.Maintain precise and timely records of all caseload activities per company procedures.Ensure all statistical data is accurately captured, escalating any timing exceptions to the Senior Therapist Liaison.Review Standard Assessment Reports and End of Treatment Feedback to drive continuous improvement.Adhere to the Consent and Data Protection Act regulations, reporting any breaches to the Office Manager immediately.Facilitate effective communication (via reports, emails, and calls) to ensure timely case processing.Ensure patient discharges conform to company procedures and timelines.This role is ideal for a decisive, customer-focused communicator with strong persuasive abilities, eager to contribute to a thriving organization.This is a full-time position with the potential to become permanent following a brief probationary period, offering a competitive starting salary of £18,000 per annum.Applicants must be available to work shift patterns between 8 am – 7 pm on weekdays and 9 am – 1 pm on Saturdays.If you’re interested in this fantastic opportunity, please submit your CV to James at Red Recruitment today!Note: A standard DBS clearance is required prior to the employment offer.*We strive to respond to all applications within 48 hours. By applying, you consent to us retaining your CV for up to 3 months. If you are not selected, we may keep your details on file for future suitable positions unless you instruct us otherwise in writing.

Join our dynamic team at Culina Group as a Customer Service Administrator! In this pivotal role, you will be the face of our customer support, ensuring that our clients receive unparalleled service. You will handle inquiries, manage orders, and resolve issues efficiently, providing an exceptional experience at every touchpoint.

No Previous Experience RequiredAre you eager to embark on a fulfilling career in an office environment?Does a career in Human Resources excite you?If so, this opportunity might be perfect for you!In light of a significant skills shortage in the industry, there is a high demand for skilled HR professionals.We partner with numerous employers actively seeking motivated individuals keen to start their journey in Human Resources (HR).Our comprehensive training programs will equip you with the essential knowledge, skills, and certifications to thrive in this sector. After completing the program, we will connect you with our network of employers to help you secure key roles.Join our FREE CIPD Human Resources Webinar by clicking 'Apply for this job', and we will send you the link to join. After participating in this informative online event, you can decide if a career in HR aligns with your aspirations.

Join our dedicated team at City County Healthcare Group Ltd as a Care Assistant. In this fulfilling role, you will provide essential support to individuals in need, enhancing their quality of life through compassionate care and assistance. Your responsibilities will include helping with daily activities, ensuring a safe and supportive environment, and fostering a strong relationship with clients.

Join our team as a dedicated Care Assistant, where you will play a vital role in providing exceptional care and support to individuals in need. You will assist with daily living activities, ensuring that our clients lead a comfortable and fulfilling life. Your compassion and commitment will make a significant difference in their lives.

Are you passionate about making a difference in the lives of others? Join Home Instead Care as a Care Assistant and provide essential support to individuals in need. Your role will involve assisting with daily activities, promoting independence, and ensuring the well-being of our clients in Telford.

Join our dedicated team at Portmandentex as a Dental Nurse, where you will play a vital role in providing exceptional care to our patients. Your responsibilities will include assisting dentists during procedures, managing patient records, and ensuring a hygienic and welcoming environment. We are looking for a passionate and skilled professional who is committed to delivering the highest standards of dental care.

As part of our expansion, healthhero is thrilled to offer an exceptional opportunity for skilled, independent Prescribing Clinicians to enhance our Urgent Care service during out-of-hours (OOH) operations across the Shropshire, Telford and Wrekin region.*Updated pay rates effective February 2026* with flexible part-time and full-time rota options available.Based at our Telford Headquarters and/or one of our Primary Care Centres, you will join our multidisciplinary team to provide prompt and safe care within our Integrated Urgent Care Service. We offer various shift patterns that include:Face-to-face consultations at our Primary Care Centres throughout the Shropshire, Telford and Wrekin locality.Mobile shifts for home visits to patients unable to travel, utilizing a fully equipped medical vehicle.Triage shifts conducted from our regional Head Office.Our service collaborates with health and care providers to ensure patients receive appropriate care and, where clinically justified, explore alternative pathways to emergency admissions.Commencement of our Shropshire, Telford and Wrekin services is set for 1st October 2025, which includes GP Out of Hours and Care Coordination Services.Role OverviewAs a Clinical Practitioner, you will conduct assessments, diagnoses, treatments, and provide discharge or referral services for patients with undifferentiated or undiagnosed conditions, or acute exacerbations of existing illnesses. You will play a pivotal role in creating an integrated approach to patient care across the entire health and social care system, collaborating with all relevant stakeholders.The core responsibilities of this role encompass but are not limited to:Functioning as an autonomous practitioner to deliver clinical assessments, diagnoses (when feasible), and treatments (when appropriate) for both adult and pediatric patients through primary care centre visits or remote consultations.Efficiently triaging and prioritizing all patients, employing various techniques to gather comprehensive medical histories.Conducting home visits for patients who cannot travel to a primary care centre, with support from a fully equipped medical vehicle and driver.Making appropriate referrals to alternative care settings.Assisting with the Care Coordination Service from our regional Head Office.Involvement with triaging calls received via the NHS111 pathway during core operational hours.

Are you passionate about delivering exceptional care to patients? Do you crave a new challenge that offers an opportunity for career advancement and valuable experience in an Urgent Care environment? If so, we invite you to apply!As a result of our recent growth, we are excited to announce an opening within our innovative team in Shropshire, Telford, and Wrekin. This role will play a pivotal part in supporting our GP Out of Hours and Care Coordination services.We are looking for enthusiastic individuals to join our Urgent Care team as an Urgent Care Coordinator. This position involves working shifts in a 24/7 rota, which includes weekday nights and weekends. If you thrive in a dynamic, busy atmosphere and want to be part of a high-performing and supportive team, we would love to hear from you!Upon application, we will share our detailed rota pattern for your consideration.Role OverviewPositioned in our Telford Headquarters, the Urgent Care Coordinator role is diverse and requires outstanding communication skills, comprehensive knowledge of operational processes, and a proactive approach. Responsibilities include being a responsive contact point in the Single Point of Access (SPA) and coordinating shifts for the SPA and the Out of Hours Urgent Care service.Please note, as our service operates continuously throughout the year, flexibility in working hours is essential, including days, weekends, overnights, and Bank Holidays.About YouYou will be integral to our Urgent Care team, ensuring that exceptional care is provided to all patients and service users. While our service can be extremely busy, you will appreciate the unique environment where every day brings new experiences.If you enjoy planning and organization, your day may include:Acting as a responsive point of contact for medical, clinical, and healthcare professionals, including collaboration with the ambulance service and NHS 111.Strategically planning to optimize resource utilization.Assisting clinicians in liaising with community health teams.Supervising operational staff.If you are eager for career development or seeking a fresh challenge, this position offers a unique opportunity within a thriving team. We will provide all necessary training and ongoing professional development to ensure you feel confident and supported in your role.

Join our dedicated team at Home Instead Care as a Care Assistant, where you will have the opportunity to make a real difference in the lives of those in need. We are seeking compassionate individuals who are eager to provide high-quality support and care to our clients in Telford.As a Care Assistant, you will assist clients with daily living activities, ensuring their comfort and wellbeing. Your role will involve personal care, companionship, and support with household tasks, all delivered with kindness and respect.

Join our dedicated team as a Children's Care Assistant and make a meaningful impact in the lives of young individuals. In this fulfilling role, you will provide essential support and care to children, ensuring their well-being and fostering a safe, nurturing environment. If you are passionate about making a difference and have a heart for helping children, we would love to hear from you!

Join our compassionate team at Home Instead Care, where you will play a crucial role in enhancing the lives of our clients. As a Care Professional, you will provide personalized support that helps individuals maintain their independence in the comfort of their own homes. If you have a passion for caring and making a difference, we want to hear from you!

Join our dedicated team at Home Instead Care as a Night Care Assistant, where you will provide compassionate support to our clients during the night hours. Your role will include assisting with personal care, companionship, and ensuring a safe and comfortable environment for those in need. We are looking for individuals who are passionate about making a difference in the lives of others and who thrive in a caring and respectful environment.

Due to our ongoing expansion, HealthHero is excited to announce an opening for a Primary Care Centre Assistant (PCCA). In this pivotal role, you will perform driving, reception, and administrative duties to enhance the delivery of Integrated Urgent Care services throughout Shropshire, Telford & Wrekin on a part-time, permanent basis.Our shift patterns are diverse, including weekday evenings, weekends, and occasional overnight shifts (23:00-08:00). We are open to discussing flexibility in your schedule during the application process.Key Responsibilities:As a Primary Care Centre Assistant (PCCA), you will take on a dual role, engaging in both driving and reception tasks to ensure the smooth operation of the Integrated Urgent Care services in the locality.Our service operates 24/7 throughout the year on a rolling 4-week rota, which will be finalized post-interview, providing essential care to our service users. Your responsibilities will involve non-clinical support to clinicians and patients utilizing the NHS 111 and GP Out of Hours services.Flexibility is essential, with occasional opportunities to work beyond your scheduled hours to ensure the service operates seamlessly.Our Urgent Care service is active across Shropshire, with operational bases in Telford, Shrewsbury, Bridgnorth, Ludlow, and Whitchurch. Your rota may include various shifts, such as:Monday – Friday 18:15/18:30 – 23:00 (Evenings)Monday – Friday 23:00 – 08:00 (Overnights)Saturday - Monday 08:00 – 08:00 (Including AM/PM/Evening or Overnight Shifts)*Please be aware that overnight work is a requirement of this role and will be part of your scheduled shifts.*Your primary duties will include:Driving Duties:Safely driving clinicians to patients' homes while adhering to all driving regulations.Conducting basic vehicle checks at the start and end of each shift to ensure roadworthiness and that the vehicle is fully equipped and fueled.Accurately recording all medications and consumables used during your shift.Reception Duties:Acting as the first point of contact for patients, carers, and relatives.Managing patient inquiries and directing them to the appropriate services.Handling administrative tasks to support clinical staff effectively.