About the job
Functional Requirements Analysis: Collaborate with users and involved teams to gather, document, and analyze business and operational needs.
Technical Specifications Analysis: Select an appropriate technology stack based on available expertise and identify potential new needs.
Application Management: Monitor, support, and optimize the functionality of existing applications.
Testing & Validation: Participate in testing processes for new releases or modifications of applications.
User Training: Design and deliver training materials and sessions for effective application usage.
Collaboration with IT & Development: Coordinate with development teams for bug fixes or the development of new features.
Documentation Management: Create and manage detailed manuals, user guides, and technical specifications.
KPI Monitoring: Analyze application performance indicators and prepare relevant reports for management.
Continuous Improvement: Propose recommendations for system upgrades and process automation.
