AI Forward Deployment Engineer

About ai&ai& is an innovative global AI technology company committed to addressing the surging demand for artificial intelligence solutions worldwide. Our dual vision encompasses establishing a premier AI laboratory focused on localization, alongside functioning as a global provider of infrastructure and computational resources. We are constructing a cohesiv…

About Dialpad Dialpad is an AI-powered business communication platform that brings together calling, messaging, meetings, and contact center features in one solution. The platform uses AI to interpret conversations as they happen, helping businesses connect more effectively with customers. More than 70,000 organizations worldwide trust Dialpad, including names like WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply. These companies use Dialpad to strengthen customer relationships through insights drawn from real-time AI analytics. Dialpad is advancing the Agentic AI movement, where intelligent agents do more than analyze conversations, they also take action to automate workflows, resolve customer issues, and support revenue growth in real time. The DAART initiative (Dialpad Agentic AI in Real Time) is expanding what communication platforms can do. Learn more at dialpad.com. Working at Dialpad AI is central to Dialpad’s approach. Every employee has access to advanced AI tools designed to boost productivity, support creative problem-solving, and help teams achieve strong results. Every conversation matters. The platform turns discussions into actionable insights and proactive steps for both clients and internal teams. Dialpad looks for people with genuine curiosity and high standards. The company sets ambitious goals and seeks team members who perform at their best. Core values include being scrappy, curious, optimistic, persistent, and empathetic.

About ai&ai& is an innovative global AI technology firm committed to fulfilling the increasing demand for artificial intelligence solutions worldwide. Our dual vision encompasses operating as a leading AI laboratory focusing on localization and serving as a comprehensive global compute and infrastructure provider. We are in the process of developing a cohesive, optimized global platform that unifies cutting-edge data centers, infrastructure, heterogeneous compute services, and advanced model offerings. We firmly believe that the most effective strategy for developing and scaling AI is to control the entire technology stack.At ai&, we empower small teams with the autonomy to tackle substantial challenges. Our methodology involves breaking down large problems into manageable parts and collaboratively addressing complex issues. We seek highly motivated, mission-driven professionals displaying strong personal initiative. Curiosity is the cornerstone of talent, and we are in search of individuals eager to grow alongside our advancing technology and expanding business.We are actively recruiting internationally, with offices in Tokyo, San Francisco, Austin, and Toronto. We are keen to connect with outstanding talent wherever they might be located.Role OverviewAs a Field Development Engineer for our Compute Platform, you will serve as the technical partner assisting customers in maximizing their use of ai&'s Platform as a Service (PaaS) infrastructure. Our compute platform is designed for simplicity, enabling developers and engineering teams to deploy web applications, APIs, backend services, and AI workloads without the need to manage the underlying infrastructure. Your role is to translate this promise into reality for every customer you engage with.You will work with a diverse range of customers, from startups launching their first production applications to enterprises transitioning complex workloads to ai& infrastructure. You will manage the technical relationship, architect the deployment, and provide ongoing support throughout the go-live process and beyond. You will bring platform expertise, deployment patterns, and hands-on technical depth to assist customers in reaching production swiftly.This is a peer-level technical role. You will not simply provide customers with a documentation link. Instead, you will collaborate directly with their engineering teams, comprehend their technology stack, and co-design solutions. When issues arise, you will diagnose them. When customers are uncertain about the best course of action, you will guide them. The insights you gain in the field will contribute to enhancing ai&'s platform.ResponsibilitiesSolution Architecture & Deployment Design - Design deployment architectures on ai&'s compute platform tailored to the customer's application, team, and scaling needs. Take ownership of the solution from initial concept through implementation.

About Our TeamThe Technical Success team is dedicated to empowering developers and enterprises to thrive in creating scalable production applications using the OpenAI API platform. We provide guidance and support to maximize value and adoption of our advanced models. Our clientele spans from burgeoning startups to well-established global corporations.About This RoleWe are seeking a technically proficient and business-oriented AI Deployment Engineer to collaborate closely with our most strategic high-impact platform customers. Your role will involve assisting them throughout the stages of application ideation, development, delivery, and scaling, thereby accelerating the value of their creations on our platform. You will engage with innovative use cases built on our API, acting as a vital channel for providing high-quality feedback to our Product and Research teams.This role is based in Tokyo, Japan, utilizing a hybrid work model of three days in the office each week, with relocation assistance available for new hires.Your Responsibilities Include:Engaging closely with our key platform customers, serving as their technical advisor in conceptualizing and developing innovative applications on our API.Offering proactive guidance to help customers maximize the business impact of their applications and expedite their journey to value.Experimenting and prototyping solutions tailored to customer needs.Building and nurturing relationships with customer leadership and stakeholders to ensure successful deployment and scaling of their applications.Contributing to our open-source resources for developers and enterprises.Enhancing the AI Deployment Engineering function through knowledge sharing, codifying best practices, and publishing resources in our internal and external repositories.Assessing, synthesizing, and delivering impactful feedback to the Product and Research teams.Leveraging your expertise in Python and JavaScript programming.Ideal Candidate Profile:Possess 5+ years of experience in technical consulting or a related role.Expertise in Python and JavaScript programming.

Join Our Dynamic TeamAt OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into fully operational systems. We are situated at the crossroads of customer engagement and foundational platform innovation.Your Role AwaitsAs a Forward Deployed Engineer (FDE), you will spearhead intricate end-to-end implementations of cutting-edge models in production, directly working with our most vital clients. Your responsibilities will encompass discovery, technical scoping, system architecture, development, and production deployment while collaborating closely with customer engineering and domain experts.Success will be measured through the adoption of production systems, tangible workflow enhancements, and feedback-driven evaluations that influence product and model trajectories. You will engage with our Product, Research, Partnerships, Governance, Risk & Compliance, Security, and Go-To-Market teams.This position is based in Tokyo, embracing a hybrid work model of three days in the office weekly, with relocation assistance available for new hires. The role includes travel primarily within Japan.Language Proficiency RequiredTo excel in this role, you must be fully bilingual in Japanese and English (both spoken and written). Please ensure your resume is submitted in English, as the interview process will involve discussions in both languages.Your ResponsibilitiesOversee technical delivery from initial prototype to stable production across various deployments.Develop full-stack systems that enhance customer value and improve learning processes.Collaborate closely with customer teams, understanding their needs and guiding the adoption of your solutions.Define project scope, sequence delivery, and proactively eliminate obstacles.Balance trade-offs between scope, speed, and quality, adjusting plans as necessary to ensure timely delivery.Contribute to coding directly when clarity or progress relies on it.Document effective practices into tools, playbooks, or reusable components for team use.Provide field insights to assist Research and Product teams in identifying model strengths and areas for improvement.Ensure teams maintain momentum through clear communication and follow-up.Ideal Candidate CharacteristicsPossess a strong technical background combined with excellent problem-solving skills.Demonstrate an ability to thrive in a fast-paced, dynamic environment.Showcase exceptional communication skills, especially in bilingual settings.Have a passion for leveraging technology to solve complex challenges.

Important: This role supports our US Government initiatives while being based in Tokyo, Japan.Join a Visionary OrganizationAt Palantir, we create the world's most advanced software to facilitate data-driven decisions and operations. Our platforms enable partners to achieve remarkable outcomes, from developing life-saving medications and predicting supply chain challenges to locating missing children and much more.Our Core MissionThe Deployment Strategist role is pivotal in harnessing data for operational excellence and real-world impact. Our clients approach us with the belief that safeguarding their personnel, producing superior goods, implementing effective healthcare policies, or delivering humanitarian aid depend on maximizing their data's potential. Deployment Strategists transform these beliefs into tangible solutions.If you are passionate about the transformative capabilities of data and technology and are eager to apply this power to solve complex challenges, we want to connect with you.Your RoleAs a Deployment Strategist, you will collaborate with a dynamic team of Engineers, Product Designers, and fellow Deployment Strategists to deploy software that addresses some of the world's most pressing issues. Your responsibility will be to integrate disparate ideas into a unified understanding of critical problems, interpret data insights, identify product needs, understand user motivations, and recognize potential impacts.Deployment Strategists are proactive problem solvers who delve into our clients' complex workflows, partner with their teams to analyze data, and explore the product landscape to enable scalable solutions. Some Deployment Strategists may also work on internal Palantir initiatives. This role demands a curious and analytical mindset, keen product intuition, and a strong sense of user empathy to empower our clients in making informed decisions.

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into operational systems. We thrive at the intersection of customer success and fundamental platform development.About the RoleWe are seeking a Technical Deployment Lead (TDL) to play a pivotal role in defining the delivery of sophisticated systems to our customers. In this founding position, you will take charge of the entire process from construction to deployment and integration. Your role will involve translating business objectives into actionable technical strategies, overseeing daily operations across Forward Deployed Engineers, Researchers, and Customer Engineers, and working with client teams to ensure that deployments align with their targets.This is not a managerial position; however, you will be responsible for end-to-end delivery: collaborating with clients to outline processes and criteria for success, ensuring timely component delivery, and leading readiness and change management initiatives for effective adoption. You will monitor progress, manage dependencies, prioritize tasks, and drive prototypes from concept through to Minimum Viable Product (MVP) and scaling efforts. Furthermore, you will relay insights from the field to Product and Research teams, helping to shape our roadmap and priorities.Your success will be primarily evaluated based on impact—deployments that provide tangible value aligned with customer objectives, foster adoption, and become integral to their operations. Additional success metrics include reliability of delivery (meeting milestones with minimal rework), operational efficiency (reusing patterns across projects), decision-making under pressure, and product influence (field feedback that informs roadmaps and architecture).This role offers a high degree of trust and autonomy. Achieving success requires profound technical project management skills, a strong sense of ownership for outcomes, and the ability to immerse yourself in customer workflows to tackle complex engineering challenges swiftly.This position is based in Tokyo, utilizing a hybrid work model of three days in the office, and we provide relocation assistance. Expect to travel up to 25-50% of the time.Your Responsibilities Include:Developing the technical delivery plan for multiple interconnected projects, translating business goals into a structured roadmap with key milestones, dependencies, and acceptance criteria.Managing daily engineering execution. Overseeing and facilitating delivery efforts across OpenAI’s Forward Deployed and client teams. Ensure progress remains unimpeded and appropriately sequenced, making real-time decisions regarding scope and priority to safeguard critical paths.Collaborating with client teams to implement production deployments and enhance adoption. Engaging closely with clients to ensure successful implementations and strategic growth.

About Chalk Chalk is revolutionizing the data platform that fuels the future of machine learning applications. We dismantle complexity, latency, and scalability challenges that have historically limited ML capabilities. Our platform merges Rust-speed performance with intuitive tools that developers appreciate. Leading organizations rely on Chalk for a variety of applications, including preventing fraudulent credit card transactions, identity verification, and optimizing clean energy utilization. We are proud to share that we recently secured a $50 million Series A, spearheaded by Felicis. About the Role As a talented software engineer, you will craft custom technical solutions and collaborate with machine learning teams to develop Chalk’s proprietary infrastructure. Your work will involve engaging with Chalk's customers to create efficient feature pipelines addressing challenges in healthcare, finance, and recommendation systems. This role offers you the unique chance to work closely with clients, gathering requirements and engineering feature pipelines that support critical use-cases such as cancer detection, fraud prevention, and product recommendation. Join us in-person as an early team member and play a pivotal role in a rapidly growing start-up. What You Will Do Develop code to implement Chalk technology for customers and prospects, ensuring seamless integration and execution across diverse environments. Collaborate closely with our Engineering and Sales teams. Serve as the primary technical point of contact for customers during pre-sales and post-sales stages, including onboarding new clients and providing ongoing support. Advise customers on new product offerings as their business needs evolve. Participate in the recruitment and development of the Engineering team. What We’re Looking For A technical background with experience in software development or building machine learning models. At least 2 years of professional backend software engineering experience. Proficiency in Python and SQL. Strong collaborative skills to work effectively with both technical and non-technical team members. Exceptional written and verbal communication, problem-solving, storytelling, and analytical abilities.

Transforming Ideas into RealityAt Tailor, we aim to simplify the complexities of product development, enabling anyone to become a product creator. We envision a world where individuals can effortlessly bring their ideas to life, breaking down the barriers between business and engineering while integrating diverse expertise and technologies.We are looking for individuals who resonate with our mission to "democratize product creation."What is Tailor Platform?We provide the Tailor Platform, a powerful tool that facilitates rapid development of business systems, empowering more individuals to create products. In essence, the Tailor Platform is a "Headless ERP for Enterprises," designed for large enterprises (defined as those with over 3,000 employees) to offer a core system in a headless format.We were the first in the world to launch a "Headless ERP" that dramatically enhances the flexibility and scalability of traditional ERP systems, which manage comprehensive business applications such as order processing, inventory, accounting, and organization. We are expanding this innovative solution to major corporations in Japan and the U.S.Our Market ChallengeThe ERP market constitutes approximately 30% of the entire software industry, making it a colossal sector. Globally, the ERP software market reached $48 billion in 2022 and is expected to double to $96 billion by 2032 (source: Precedence Research). In Japan, the software market is anticipated to grow from over ¥5 trillion in 2024 to over ¥8.5 trillion by 2029, with ERP at its core.We are witnessing a shift in mid to large-sized enterprises from all-in-one package systems to Best of Breed cloud SaaS solutions tailored for specific use cases. The role of core systems is evolving, emphasizing the need for systems that can rapidly adapt to changes in business and technology environments and easily integrate with external software through APIs.About Professional ServicesOur Professional Services team is committed to deeply supporting our clients in resolving their challenges. In Japan, many businesses outsource system development rather than relying on in-house resources. We offer a range of services on the Tailor Platform, including backend application development, frontend application solutions, and business consulting.Support for IT strategy planning and SMOPMO support including application implementationTo enhance our clients' competitive edge and address management challenges, we emphasize adaptability to change. Maximizing the advantages of the Tailor Platform requires a collaborative approach to product development and organizational design that embraces flexibility and rapid pivoting.We weave together the latest technology and creativity to support the future of society. By leveraging the enterprise-level Headless ERP platform, Tailor Platform, we provide solutions to corporate management challenges, creating a cycle of business evolution that accelerates problem-solving through the ongoing evolution of the Tailor Platform.

Tailor is looking for a Forward Deployed Engineer based in Tokyo. This role centers on delivering technical solutions directly to clients and supporting product integration in practical, real-world environments. Key responsibilities Engage with clients to gather requirements and understand their specific challenges Work alongside cross-functional teams to implement and integrate tailor’s products Assist with deployments, ensuring that solutions address client needs effectively Location This position is based in Tokyo.

Join Schrödinger, a leading computational biophysics company, as a Strategic Deployment Manager. In this pivotal role, you will drive the deployment of our innovative software solutions to enhance drug discovery and development processes. Collaborate with cross-functional teams to ensure seamless integration and optimize user experiences. Your strategic insight will be key in aligning our deployment strategies with client needs and market trends.

Join a Transformative Force in TechnologyPalantir is at the forefront of developing powerful software that drives data-centric decisions and operations. Our platforms empower partners to innovate in critical areas, from creating life-saving pharmaceuticals to anticipating supply chain challenges and reuniting families.Our MissionThis role is crucial for connecting disparate data points to uncover meaningful insights. Our clients approach us with the understanding that leveraging their data better can enhance troop safety, improve product quality, refine healthcare strategies, and deliver aid effectively. As a Deployment Strategist, you will play a pivotal role in actualizing these insights.If you are passionate about harnessing the potential of data and technology to solve complex issues, we invite you to connect with us.Your RoleAs a Deployment Strategist, you will collaborate with a dynamic team of Engineers, Product Designers, and fellow Strategists to implement software solutions for some of the world's most pressing challenges. Your objective will be to amalgamate diverse ideas into a clear understanding of key problems, interpret the data's significance, identify user motivations, and determine potential impacts.Deployment Strategists are proactive individuals who engage deeply with our clients' complex workflows, collaborate with their teams, analyze data, and navigate our product offerings to facilitate scalability. Some Strategists may also address internal challenges within Palantir. In this capacity, you will need a curious and analytical mindset, an intuitive sense for product development, and a strong empathy for users to enable our clients to make informed decisions.

Join us at Anthropic as an Applied AI Engineer, where you will work at the forefront of artificial intelligence innovation. You will collaborate with a talented team to develop and implement advanced AI models and systems, contributing to projects that push the boundaries of what AI can achieve.

Join the ai& Teamai& is a pioneering global AI technology company on a mission to fulfill the escalating demand for artificial intelligence solutions worldwide. Our dual vision focuses on becoming a leading AI lab specializing in localization and serving as a global provider of infrastructure and computing resources. We are constructing an integrated, optimized global platform that unites cutting-edge data centers, heterogeneous computing resources, and advanced model services. Our belief is that the most effective method to develop and scale AI is to control the entire stack from the ground up.At ai&, we empower dynamic teams with the autonomy necessary to confront significant challenges. Our strategy involves breaking down large-scale problems into manageable parts and collaboratively solving intricate issues. We are on the lookout for highly motivated, mission-driven individuals who exhibit strong personal initiative. Curiosity is the cornerstone of talent, and we seek individuals eager to grow alongside our evolving technology and expanding business.We are actively recruiting talent from around the globe, with offices located in Tokyo, San Francisco, Austin, and Toronto. We are excited to meet exceptional individuals regardless of their location.Role OverviewAs our Applied AI Engineer focusing on Internal Tools, you will develop the AI-powered systems and autonomous workflows that drive our internal operations at ai&. Being an AI-centric company, our operations, tools, and workflows must exemplify the capabilities of AI technology. Your mission is to ensure we achieve this standard.You will collaborate across all company functions — including engineering, finance, operations, data centers, and human resources — to pinpoint areas where AI can alleviate friction, automate tedious tasks, and significantly enhance team productivity. Your responsibilities will involve building internal tools, deploying AI agents, integrating our models and infrastructure into internal workflows, and continuously elevating the effectiveness with which ai& utilizes the technology we create.This role is high-impact and highly visible; the tools you develop will be utilized by every employee in the organization on a daily basis.Key ResponsibilitiesInternal AI Tool Development: Design and implement AI-enhanced internal tools that boost productivity across ai& teams, encompassing everything from internal dashboards and automation scripts to fully autonomous workflows.Agentic Workflow Deployment: Identify and replace manual, repetitive, or slow internal processes with agentic AI workflows. Deploy and maintain AI agents that manage internal tasks across various departments including finance, engineering, and operations.Model & Infrastructure Integration: Integrate our AI models and infrastructure into internal processes, ensuring seamless workflow and efficiency.

Empowering Ideas Through DeploymentAt Tailor, we strive to simplify the challenging aspects of product development, enabling everyone to become a creator. We envision a world where individuals can easily manifest their ideas, breaking down barriers between business and engineering while integrating diverse expertise and technologies.We welcome those who resonate with our mission to democratize product creation.About the Tailor PlatformWe provide the Tailor Platform, a solution that allows for rapid development of business systems, supporting a wider audience in becoming creators. In a nutshell, the Tailor Platform is a "Headless ERP for Enterprises" designed for large organizations (defined as those with over 3,000 employees) to offer core systems in a headless format.We have pioneered the launch of the world's first Headless ERP, significantly enhancing the flexibility and scalability of traditional ERP systems, which manage essential business functions like ordering, inventory, accounting, and organization. We are now expanding our reach into major Japanese corporations and mid-to-large enterprises in the U.S.The Environment We Operate InGlobally, mid-to-large companies are accelerating the trend of moving away from all-in-one package systems towards a combination of specialized cloud SaaS solutions tailored for specific use cases. The role of core systems, which underpin entire organizations, is evolving rapidly, necessitating systems that can adapt swiftly to changing business and technology environments while allowing for deep integrations with external software through APIs.As pioneers of the Headless ERP concept, we are building a next-generation business application infrastructure that innovates corporate activities. We have already established a solid track record in replacing SAP-based systems at leading companies and have built a reputation at large enterprises with over 30,000 employees.Specific ResponsibilitiesAs an AI Engineer, you will develop automation for our Tailor Platform using AI technologies, including ChatGPT. Your primary responsibilities will involve leveraging AI technologies and creating unique AI models to integrate into our products.Designing and implementing automation solutions using ChatGPT and other AI technologiesDeveloping customized AI models for our productsTraining, evaluating, and optimizing AI modelsProviding creative and effective solutions to technical challengesDevelopment EnvironmentMiddleware: Cloud Pub/Sub, MongoDB, Cloud Storage, Okta, Tailor PlatformMonitoring: DatadogEnvironment Setup: Docker, docker-compose, TerraformData Analysis: Cloud loggingLanguages: TypeScript, GO, CUE, cel-goFrameworks: Next.js, Playwright, vitestOthers: GitHub Copilot, WebStorm, GoLandRequired QualificationsStrong understanding of AI technologies and machine learning principlesExperience with programming languages such as TypeScript or GOAbility to work collaboratively in a team environmentCreative problem-solving skills to address technical challenges

About Our TeamAt OpenAI, our AI Success Engineer team collaborates with some of the most forward-thinking organizations globally to convert state-of-the-art AI technology into significant business advantages. We support our clients from their initial deployment to full-scale enterprise integration, focusing on technical integration, workflow enhancements, and ongoing program delivery.Our clientele includes rapidly growing digital startups, major global corporations, government entities, and educational institutions. Every project presents a unique opportunity to influence how AI transforms work, enhances productivity, and fosters innovation. This position is integral to that vision.About the PositionAs an AI Success Engineer, you will serve as the primary post-sales contact for OpenAI’s key clients. Your role involves ensuring account health and adoption, guaranteeing technical readiness, discovering new use cases, and delivering measurable value through our rapidly expanding platform.This position requires a blend of technical expertise, program management, customer consultancy, and product advocacy. You will work closely with customer teams to map workflows, oversee configurations, implement deployment strategies, and guide clients towards impactful use cases that highlight the comprehensive benefits of our platform.Collaboration with Sales, Solutions Architecture, Product, and Research teams is essential to provide a seamless and successful customer journey at every interaction. Success in this role is defined by accelerating customer adoption, enhancing activation depth, guiding strategic use cases to production, and assisting clients in demonstrating tangible business outcomes.Key Responsibilities:● Cultivate the technical relationship with post-sale customers, acting as their trusted advisor on deployment, adoption, and value realization.● Manage account health, adoption speed, and ongoing technical deployment success across your portfolio.● Develop expertise in all OpenAI products, including our API, Codex, ChatGPT Enterprise, and more, while conducting technical training and configuration sessions.● Identify and validate use cases by engaging with customer teams to understand workflows and challenges.● Coordinate account-level initiatives across multiple workstreams, including new product activation, change management, and customer deployment planning.● Build robust relationships with executive sponsors and technical stakeholders, aligning business objectives with OpenAI capabilities.● Transform customer goals into a strategic adoption roadmap with clear timelines, milestones, and KPIs.● Collaborate with Solutions Architecture, Product, Engineering, and Research teams to optimize customer success.

At AnyMind Group, we are seeking a passionate and innovative AI Engineer to leverage the latest AI technologies, including Vibe Coding, to take charge of business design, prototype implementation, and operational automation at an unprecedented speed. You will utilize AI tools like Cursor and Claude as your pair programming partners, breaking conventional boundaries to create 'better ways' of doing things. We welcome individuals brimming with intellectual curiosity and a strong sense of ownership to join our dynamic team.Your ResponsibilitiesRapid Development and Implementation with AI Vibe Coding: Use AI tools (Cursor, Claude, ChatGPT, etc.) to swiftly develop solutions that address business challenges through a combination of natural language instructions and code generation.Advancing LLMO/AIO Consulting: Lead the optimization of information structures and website configurations to ensure AI can accurately reference and recommend corporate information in this evolving AI-driven search experience.Building Advanced Marketing Ops: Structure complex data by treating spreadsheets like relational databases, employing advanced functions and automation scripts to create sustainable operational workflows with zero manual input.Consensus Building with Business Impact Focus: Translate complex technical discussions into compelling 'business value' narratives that drive quick decision-making by executives and clients, using presentations designed to minimize cognitive load.Self-PoC for Business Hacks: While handling current tasks, concurrently design and implement automation systems for future tasks, continuously enhancing organizational productivity.

About Our TeamAt OpenAI, our User Operations team plays a crucial role in guiding our customers through the adoption of AI technologies, ensuring that their overall experience with our products is exceptional. We are pioneering the first support team in a post-AGI landscape, tackling complex challenges and providing technical guidance that empowers our clients to maximize the value and efficiency of our offerings. Collaborating closely with Sales, Technical Success, Product, Engineering, and other departments, we aim to deliver unparalleled customer experiences at scale. Our clientele ranges from innovative startups to established global enterprises, each with unique needs and backgrounds.About the RoleWe are seeking passionate, experienced individuals who are eager to address some of the most challenging problems our customers face and help us build our post-AGI support framework. In this role, you will interact with customers through support tickets and Slack, troubleshooting intricate issues and resolving often undefined technical challenges, while setting a standard for excellence within the team. You will work collaboratively with cross-functional teams to spearhead initiatives aimed at reducing bugs, enhancing features, and developing systems that elevate our customer experience. Your contributions will help us achieve industry-leading response times and service levels while fortifying our internal feedback processes in an increasingly complex environment. Your efforts will be vital in scaling our support organization by optimizing operational workflows and leveraging our technology to establish the next generation of the support team in the AI era. If you thrive in dynamic environments that prioritize impact, teamwork, and rapid problem-solving, you could be an ideal fit for our team.This position is based in Tokyo, utilizing a hybrid work model of three days in the office each week, with relocation assistance available for new hires. Candidates must be fully bilingual, proficient in both Japanese and English (spoken and written). Please submit your resume in English; the interview process will include discussions in both languages.Your Responsibilities Will Include:Engaging directly with customers to solve their most complex issues and provide comprehensive education on our platforms.Becoming a leading expert on all aspects of OpenAI products, ensuring customers utilize them to their fullest potential.

About ai&ai& is an innovative global AI technology firm committed to addressing the increasing demand for AI solutions worldwide. Our vision encompasses two primary objectives: to establish a leading AI laboratory focused on localization and to provide global infrastructure and computing resources. We are developing a cohesive and optimized platform that unifies next-level data centers, infrastructure, heterogeneous computing services, and advanced model capabilities. We believe in the effectiveness of controlling the entire stack to build and scale AI solutions efficiently.At ai&, we empower small, dedicated teams with the autonomy needed to confront significant challenges. Our strategy involves breaking down large problems into manageable parts and collaboratively solving intricate issues. We seek highly motivated, mission-driven individuals who exhibit strong personal initiative. Curiosity is the cornerstone of our talent, and we are on the lookout for individuals eager to grow alongside our advancing technology and expanding business.We are actively recruiting talent across the globe, with offices in Tokyo, San Francisco, Austin, and Toronto. We are enthusiastic about discovering exceptional talent wherever it may be.Role OverviewAs a Field Application Engineer for our AI Platform, you will serve as the technical liaison between ai& and our clients throughout the entire commercial relationship. Collaborating closely with the sales team during pre-sales activities, you will assist customers in understanding the capabilities of ai& and how they align with their specific challenges. You will remain engaged during onboarding, implementation, and ongoing support, ensuring customer success on our platform.This position requires a balance of technical expertise and clear communication. You should possess sufficient technical knowledge to collaborate effectively with customer engineers while being able to explain complex AI and inference concepts to a diverse audience, including business leaders and product teams. You excel at identifying customer needs and devising solutions to meet them.On the AI platform side, your responsibilities will encompass inference serving, model deployment, custom AI solutions, and agentic workflows. You will advocate for ai&'s capabilities in the field and relay customer insights back to our product and engineering teams.ResponsibilitiesTechnical Pre-Sales Collaborate with the sales team in pre-sales activities, lead technical discoveries, address detailed customer inquiries, conduct product demonstrations, and assist customers in evaluating the ai& AI platform against their needs.Technical Communication...

NOTE: This position supports our U.S. Government initiatives but is based in the vibrant city of Tokyo, Japan.Join a Transformative OrganizationAt Palantir, we develop cutting-edge software that drives data-informed decisions and operations across various sectors. Our innovative platforms enable partners to create lifesaving therapies, anticipate supply chain disruptions, locate missing persons, and much more.Position OverviewAs a Forward Deployed Software Engineer (FDSE), you will dive deep into our clients' most pressing challenges and create comprehensive solutions tailored to their needs. Your role involves continuously gathering feedback from both clients and teammates, allowing for iterative improvements to our products.In this position, you will implement groundbreaking technical solutions to tackle complex customer issues. Projects may begin with ambiguous inquiries such as “Why are we losing customers?” or “How can we enhance our detection of money laundering?” You will guide the process from high-level system design and prototyping to application development and data integration. Utilizing everything at your disposal—from Palantir products to open-source technologies—you'll make a significant impact.Your work will involve collaboration with customers worldwide, giving you unique insights into pivotal industries and institutions. We empower clients to detect insider trading, enhance disaster response, combat healthcare fraud, and more. Each project presents distinct challenges, requiring you to navigate various regulatory landscapes, data types, and user demographics to achieve tangible technical results.If you aspire to become an entrepreneur or a leader in engineering, Palantir offers an exceptional environment filled with talented colleagues to help you grow. You’ll learn to analyze problems, assess the implications of solutions, and become proficient in new technologies and programming languages—possibly even developing them yourself. Experience autonomy in decision-making while being supported and challenged by a thriving community.