Sales Development Representative at SOCi | Toronto, Canada

SOCi is hiring a Sales Development Representative for its Toronto office, offering a hybrid work schedule. This role sits at the start of the sales process and plays a vital part in connecting with potential clients interested in SOCi’s AI-driven marketing solutions for multi-location businesses. Key responsibilities Identify and qualify new business leads t…

Role overview SOCi seeks a Strategic Customer Success Manager to support major accounts and help clients achieve long-term success. This hybrid position is available in either Toronto or Vancouver, Canada. The focus is on building strong relationships and ensuring clients continue to see value from SOCi’s AI-driven marketing platform designed for multi-location enterprises. What you will do Collaborate with strategic clients to understand their business objectives Encourage the adoption of SOCi solutions and monitor tangible results Oversee complex client portfolios with attention to detail Provide ongoing value and support to help clients reach their goals Requirements Background in managing large or complex client accounts Strong skills in building and maintaining client relationships Dedication to client service and satisfaction Ability to collaborate and communicate effectively with both clients and internal teams Location This hybrid role is based in Toronto or Vancouver, Canada.

ABOUT APPLY DIGITALApply Digital is a leading global partner in experience transformation, committed to driving AI-powered change and delivering measurable impact across intricate, multi-brand ecosystems. Our expertise spans the entire customer experience lifecycle—from strategy and design to engineering and beyond—empowering our clients to modernize their organizations and maximize value for both their businesses and customers.With over 750 skilled team members, we have successfully transformed renowned global companies such as Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.Founded in Vancouver, Canada, in 2016, Apply Digital has expanded to ten cities across North America, South America, the UK, Europe, and India over the past nine years.We embrace a collaborative “One Team” approach, working in ‘pods’ where senior leadership, subject matter experts, and cross-functional talents unite within a shared tech and delivery framework. This structure is bolstered by effective scrum and sprint cadences, ensuring teams release frequently and conduct retrospectives to advance towards our goals.Wherever we operate globally, we envision Apply Digital as a safe, empowered, respectful, and enjoyable community for our team members every day. Together, we embody our SHAPE (smart, humble, active, positive, and excellent) values, fostering an environment where our team can connect, grow, and support each other to make a significant impact.Explore our Careers page to discover how we can unlock your potential.LOCATION: Apply Digital embraces a hybrid/remote work model. The ideal candidate should be based in Canada, aligning their working hours with ET (Eastern Timezone) or PT (Pacific Timezone).THE ROLE:The Principal Agentic Engineer (Front-end) will serve as a senior technical leader, responsible for constructing scalable, high-quality frontend applications that drive AI-enhanced digital experiences. This role merges frontend engineering expertise with architectural leadership...

Join our dynamic team as a Lead Data Scientist, where you will:Collaborate closely with our clients' executive and technical teams to steer their strategies in AI, analytics, data engineering, and overall data management.Identify and advocate for innovative projects that tackle intricate issues across diverse sectors.Utilize advanced skills and core data science techniques (such as experimental design, recommender systems, and machine learning) to drive enhancements in our clients' operations.Design and implement comprehensive data pipelines, collaborating with stakeholders to develop models, tables, or schemas that enhance our clients' business workflows.Enable both internal and external teams to establish and maintain actionable KPIs, production-ready dashboards, insightful analyses, and scalable data products.

About Our TeamAt Adaptive ML, we are revolutionizing the way businesses utilize language models through our state-of-the-art reinforcement learning platform. Our mission is to develop task-specific large language models (LLMs) that can self-evaluate and improve using synthetic data. With our innovative Adaptive Engine, companies can seamlessly create and deploy tailored LLMs that fit their unique requirements. Backed by a successful $20M seed round from Index and ICONIQ in early 2024, we are already collaborating with leading enterprises like AT&T to transform their operations.About the RoleAs an Enterprise Account Executive at Adaptive ML, you will be pivotal in expanding our market presence and empowering enterprise clients to harness the capabilities of our reinforcement learning technology. You will manage the entire sales process, from initial outreach to contract negotiations, ensuring that our solutions are integrated effectively within large organizations.Your role will involve close collaboration with our Research, Product, and Technical teams to craft pilot projects, navigate complex purchasing decisions, and clearly communicate the business advantages of our technology. Engaging with senior leaders in AI, data, and engineering will be a regular part of your role, making technical proficiency and strong business acumen essential to your success.We seek proactive individuals who excel in uncertain environments and are motivated by the challenge of introducing innovative products to the market. As one of our inaugural AEs, you will significantly influence our go-to-market strategy and contribute to our long-term revenue objectives.This role requires in-person attendance at our Toronto or New York office.

Join Waabi, an innovative leader in Physical AI, founded by AI pioneer Raquel Urtasun. We are pioneering the future of autonomous transportation, developing cutting-edge technology for commercial autonomous trucks and robotaxis. Our esteemed team collaborates with top-tier partners across AI, automotive, logistics, and deep technology sectors.With offices located in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is rapidly expanding and is in search of diverse, innovative, and collaborative individuals eager to make a positive impact on the world. For more information, please visit: www.waabi.aiAt the heart of Waabi’s mission is our groundbreaking simulation technology. Our state-of-the-art closed-loop simulation engine, Waabi World, employs the latest generative AI technologies to create a highly realistic environment for training and evaluating self-driving systems. The Simulation Platform team is tasked with delivering a modular, scalable platform that seamlessly integrates the onboard autonomy system, intelligent actor models, and sensor simulation.Key Responsibilities:- Enhance and contribute to Waabi World, our advanced self-driving simulator, to expedite the development of autonomous vehicles.- Optimize the scalability and performance of the simulation platform to facilitate efficient simulations at a massive scale.- Design and develop orchestration software that interconnects simulation subcomponents, including the autonomy system, data-driven actor models, and sensor simulations powered by generative AI.- Engage in technical and architectural discussions, collaborating with researchers and engineers to share insights and innovative ideas.- Collaborate closely with internal users to grasp their needs and workflows, proposing new features to enhance their experience with the simulator.- Promote best practices and set standards for software development.- Lead complex cross-functional technical projects that have a significant impact across Waabi's systems and the organization as a whole.

Who We Are:At Exiger, we revolutionize supply chains, transforming them into a strategic asset. Our commitment is to cultivate a safer and more transparent world, leveraging our AI platform, 1Exiger, which provides instant insights into intricate supplier ecosystems. By harnessing proprietary data and cutting-edge AI, we identify risks, automate compliance, and drive efficiencies that enhance long-term resilience. Trusted by over 550 global clients, including Fortune 500 companies and U.S. government entities, Exiger is an award-winning frontrunner in supply chain AI and a FedRAMP® authorized provider.Position Overview:We are on the lookout for passionate and skilled research professionals who are well-versed in the industry. We are excited to broaden our team across Canada, welcoming candidates interested in a fully remote role.Key Responsibilities:Conduct extensive primary and secondary research utilizing a variety of open-source and public records web-based tools.Compile risk and compliance intelligence on individuals and companies, developing comprehensive narrative reports.Analyze research findings to provide clients with insights on subjects' backgrounds, legitimacy, and reputation, facilitating informed strategic decisions.Work both independently and collaboratively on reports for a diverse range of domestic and international clients.

Who We Are:At Exiger, we are dedicated to transforming supply chains into strategic advantages. Our mission is to create a safer, more transparent world, empowering our clients to succeed. Our innovative AI platform, 1Exiger, provides immediate insights into complex supplier ecosystems, harnessing proprietary data and cutting-edge AI to identify risks, streamline compliance, and unlock efficiencies that contribute to long-term resilience. With over 550 global clients, including Fortune 500 companies and U.S. government agencies, Exiger is a recognized leader in supply chain AI and a FedRAMP® authorized provider.Position Overview: Associate, Research & Delivery (Kurdish - Sorani) We are on the lookout for passionate research professionals with a keen understanding of the industry. We are expanding our team across Canada and welcome candidates interested in fully remote work. As an Associate Researcher, you will compile research for a diverse clientele, utilizing various tools to gather risk and compliance intelligence on individuals and organizations. Your findings will be analyzed and crafted into comprehensive narrative reports, aiding clients in understanding the background of subjects, evaluating legitimacy and reputation, and informing strategic decisions. Our Associate Researchers are both creative and inquisitive, committed to delivering accurate and thorough information in every report. You will work independently and collaboratively on research projects for a wide range of domestic and international clients.

Cresta is dedicated to transforming customer interactions into strategic advantages by harnessing the full potential of contact centers. Our innovative platform merges cutting-edge AI technology with human expertise to provide contact centers with valuable customer insights, streamline communication processes, and elevate team performance. Founded by renowned Stanford AI lab co-founder Sebastian Thrun, known for his pivotal roles in Google X and Waymo, our leadership team also includes Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.Join us on an exhilarating journey to redefine the future of work with AI. The future is now, and it’s at Cresta.

Electrical Engineer Specialized in High-Speed Data CaptureAbout Mecka AIAt Mecka AI, we are pioneering the data infrastructure layer essential for robotics and embodied AI.Our mission is to design and implement cutting-edge data capture systems that function seamlessly in real-world scenarios, delivering high-quality datasets crucial for training sophisticated robotic and embodied AI models. We develop hardware that merges sensors, computing power, energy efficiency, and reliability, ensuring flawless performance in field conditions.The RoleWe are seeking an accomplished Electrical Engineer to take ownership of the electrical architecture and board-level design for our high-performance data capture devices.In this pivotal role, you will construct the nervous system of our devices by integrating advanced computing modules into compact, battery-operated formats, addressing real-world challenges related to signal integrity, power management, thermal limitations, and manufacturability.You will play a key role in transitioning from prototype to product, overseeing designs from schematic development through to bring-up, validation, and production.What You’ll Work OnCompute Module IntegrationDevelop custom carrier boards for high-performance System-on-Modules (SoMs).Route and manage high-speed interfaces between compact compute modules and custom peripherals.Collaborate with firmware teams to support embedded Linux platforms during board bring-up.High-Speed PCB DesignTake full ownership of complex rigid-flex and high-density PCB designs.Route and optimize high-bandwidth interfaces including:MIPI CSI-2 (for multi-camera arrays)PCIe Gen 3 / Gen 4USB 3.x / USB-CMitigate EMI, crosstalk, and ensure impedance control in dense, space-limited designs.Power Architecture & Battery SystemsDesign high-efficiency Power Delivery Networks (PDNs) tailored for AI compute and active sensors.Develop battery management systems (BMS) for portable devices.Facilitate efficient DC-DC conversion while adhering to thermal and power restrictions.Address transient load behaviors and power sequencing needs.Sensor & Peripheral IntegrationDesign and integrate various sensors and peripherals into our systems.

About Us:At Chatbase, we simplify the process for businesses to create and implement AI agents to enhance customer interactions. Proudly bootstrapped and profitable, we’ve achieved over $8 million in Annual Recurring Revenue (ARR) and continue to expand rapidly. Our growth is driven by Product-Led Growth (PLG) and strategic content marketing, showcasing the strong demand for our product. We are now focused on building a top-tier Go-To-Market (GTM) team to further amplify our success.The Role:As our Founding Account Executive (AE), you will collaborate closely with the CEO to establish our sales function from the ground up. This role offers significant ownership for a high-performing AE eager for substantial growth and the opportunity to contribute to the establishment of a world-class GTM team. Exceptional performance will pave the way for advancement into a management role within our sales organization.Why Join Us?Play a key role in shaping pricing strategies, defining the sales process, and influencing the product roadmap based on valuable customer insights.Outstanding performance opens up pathways to a sales manager position – we are committed to your growth alongside our company.Enjoy direct access to the CEO for prompt decision-making and founder-assisted transactions.Receive a competitive base salary, uncapped commission structure, and attractive early equity opportunities.Your Responsibilities:Manage the complete sales cycle from prospecting and discovery to closing and expansion.Develop a robust pipeline from Ideal Customer Profile (ICP) accounts via value-oriented outreach and founder-assisted deals.Conduct insightful discovery sessions to comprehend customer workflows and identify high-impact use cases.Collaborate with the engineering team to define solutions and facilitate evaluations.

Discover More About Our TeamWe are on the lookout for a talented Machine Learning Engineer to join our Customer Value Forecasting team within the Customer Value Optimization department at HelloFresh. In this role, you will play a pivotal part in developing innovative machine learning products that enhance our value forecasting capabilities. You will tackle advanced forecasting challenges, leveraging AI technologies to produce solutions that directly influence business performance. Your expertise will be critical in designing and constructing scalable, robust, and efficient machine learning systems that can manage vast datasets and complex models.Your ResponsibilitiesWork collaboratively with data scientists and engineers in a cross-functional team to enhance HelloFresh’s value forecasting efficiency.Engage with product managers and business stakeholders to gather requirements and translate them into actionable machine learning products and analyses.Rapidly develop proof-of-concept machine learning models and iterate on them to transition into production-ready solutions with mentorship from senior team members.Assess the performance of machine learning models and provide insights for enhancements.Keep abreast of the latest developments in machine learning and artificial intelligence, proposing and implementing improvements to streamline the machine learning development lifecycle and increase team efficiency.Perform other duties as assigned.Why You’ll Be a Great FitA strong enthusiasm for addressing complex business challenges through machine learning in a dynamic environment. Prior experience in machine learning applications for marketing is advantageous.Proficient programming skills in Python and SQL; experience with PySpark is a bonus.Hands-on experience in designing and maintaining large-scale machine learning systems for production, including model monitoring and drift detection.Quickly adapt to new technologies and modeling methodologies while effectively solving real-world business challenges.A keen interest in utilizing modern data science tools such as cloud development, version control, CI/CD, model registries, and feature stores.Strong communication skills to convey complex technical concepts to both technical and non-technical audiences.What We OfferBox Discount - Generous discounts on one box per week! Enjoy a 75% discount on weekly HelloFresh boxes.

Cerebras Systems is revolutionizing AI technology with the world's largest AI chip, which is 56 times larger than traditional GPUs. Our innovative wafer-scale architecture combines the immense computational power of multiple GPUs into a single chip while maintaining unparalleled programming simplicity. This allows us to provide extraordinary training and inference speeds, empowering machine learning users to seamlessly execute large-scale ML applications without the complexities of managing numerous GPUs or TPUs. We proudly serve a diverse clientele, including leading model laboratories, global corporations, and innovative AI-centric startups. Notably, OpenAI recently formed a multi-year partnership with Cerebras, committing to deploy 750 megawatts of scale to enhance critical workloads with ultra-high-speed inference. Thanks to our groundbreaking wafer-scale architecture, Cerebras Inference offers the fastest Generative AI inference solution globally, achieving speeds over 10 times faster than GPU-based hyperscale cloud inference services. This remarkable speed transformation enhances user experiences and facilitates real-time iterations while augmenting intelligence through advanced agentic computation. About The RoleThe Inference Core Platform team is integral to Cerebras’ mission of delivering the world’s fastest AI inference. Our engineers develop the core software and hardware infrastructure that enables low-latency, high-speed, and high-throughput deployment on the Cerebras Wafer-Scale Engine (WSE). We oversee the entire stack—from model compilation and scheduling to custom hardware kernels and driver development.The Platform Benchmarking team is crucial in enhancing the performance and scalability of AI inference on one of the most advanced computing systems ever developed. We spearhead the establishment of core inference capabilities and implement performance improvements at every development phase, from initial prototyping to full production deployment.We seek enthusiastic engineers eager to redefine the boundaries of AI inference. If you're passionate about developing systems that measure, analyze, and optimize performance on a large scale, this is your chance to make a transformative impact on the future of AI.

Are you a passionate Wills & Estates lawyer with a flair for technology, eager to shape the future of legal services? Join LEAP Legal Software, where we are revolutionizing the way law firms operate through automation, AI, and elegantly designed legal tools.As the Wills & Estates Content Lead, you'll leverage your legal expertise to enhance and innovate LEAP's advanced software solutions for estate practitioners across Canada. Collaborate with a dynamic team of developers, product specialists, and legal experts to ensure our platform meets the practical needs of lawyers in various aspects of estate planning and administration.This unique opportunity allows you to blend your legal knowledge with cutting-edge advancements in AI, automation, and content creation within a supportive, growth-focused, and fast-paced work environment.About LEAPLEAP is the premier provider of Legal Practice Productivity Solutions globally and a member of ATI, one of the largest international LegalTech firms. For over three decades, our dedication to curiosity and continuous improvement has driven us to reimagine productivity tools for lawyers and their staff, fulfilling our mission to 'Help lawyers who help people.' Our leading software is utilized by more than 100,000 lawyers and their teams in small to medium-sized law firms.Joining our vibrant international team of high achievers means becoming part of a fast-evolving technology company where change is the only constant. With over 1,000 talented, caring, and ambitious 'LEAPsters' working together across Australia, Canada, the United States, the United Kingdom, Ireland, Poland, and New Zealand, you will find a welcoming community here.Meet the Content Development TeamOur Content Development team comprises local, regional, and global professionals dedicated to assuring clients that our software is not only innovative but also world-class. They uphold LEAP's global standards of expertise and care, navigating the complexities of law across various jurisdictions to ensure our outputs are consistently current, compliant, and suitable.You will transform your extensive legal knowledge into a streamlined and automated global LEAP experience through tasks ranging from database design to document management and legal research. LEAP ultimately empowers law firms to provide better assistance to their clients and make a tangible difference.We are on the lookout for a Wills & Estates Content Lead to join our highly motivated and rapidly expanding team in our Toronto and Poland offices. You will explore how to customize our software to meet the specific needs of legal professionals engaged in Wills & Lifetime Planning and Estate Administration. If you are a legal expert excited to work within a technology-driven environment, we want to hear from you!

About MagicalMagical is a cutting-edge automation platform revolutionizing healthcare with advanced AI solutions that deliver practical, production-ready AI agents.Our mission is to create "AI employees" that streamline the tedious workflows hindering team productivity. With a focus on the healthcare sector—a $4 trillion industry plagued by administrative challenges—we automate essential processes such as claims processing, prior authorizations, and eligibility verifications, allowing providers to prioritize patient care.Our AchievementsWe are at the forefront of the inevitable transition towards agentic automation in healthcare:Significant revenue growth as clients explore new workflows before contract renewal.Rapid 7-day proof-of-concept implementations showcasing immediate value in an industry where lengthy timelines are standard.Robust, self-healing automations with reliable, production-grade performance, where many competitors struggle.Unlike many AI startups making lofty promises, we deliver dependable solutions that yield tangible results. With $41 million raised from notable investors like Greylock, Coatue, and Lightspeed, our founder, Harpaul Sambhi, is a seasoned entrepreneur who successfully sold his previous venture to LinkedIn.About the PositionAs the Engineering Manager for our Builder Experience team, you will spearhead the development and expansion of a talented group of engineers dedicated to enhancing our product interfaces that facilitate agent configuration.You possess a genuine passion for management, finding joy in mentoring engineers as they advance their careers. With the technical credibility to engage in complex architectural discussions, you will translate intricate technical challenges into strategic business objectives. In this pivotal role, you will be the crucial link between product vision and technical execution.This hybrid position requires you to work in our Toronto office two days a week.

PagerDuty (NYSE:PD) is a pioneering company in Digital Operations Management, empowering organizations of all sizes to deliver exceptional digital experiences consistently. In a world that never sleeps, teams rely on PagerDuty to swiftly identify issues and seize opportunities in real time, bringing together the right individuals to resolve problems efficiently and prevent future occurrences. Over 13,000 organizations, including 60 of the Fortune 100, trust PagerDuty for their success in Digital Transformation, Cloud Migration, and DevOps Modernization. Esteemed clients such as GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, and Lululemon are part of our growing ecosystem. We are rapidly evolving as a platform for Digital Operations Management, leveraging AI/ML and Automation to enhance our adoption across Development, IT, Customer Service, Security, and various other teams.We are on the lookout for a Principal Product Designer to join our diverse, customer-centric team! In this role, you will steer the design strategy for our AI and Automation initiatives, collaborating closely with senior leadership, product management, engineering, and data science teams. You will define the vision and execution of how AI agents, automation workflows, and intelligent insights are experienced within the PagerDuty Operations Cloud, ensuring our AI capabilities are user-friendly, reliable, and transformative for technical operations teams. This position offers an exciting chance to shape the future of AI-driven operations at scale, influencing how numerous organizations utilize autonomous agents and intelligent automation to mitigate incidents, expedite resolutions, and bolster operational resilience. The ideal candidate should possess extensive expertise in AI/ML product design, a proven track record in leading design for complex technical products, and a fervor for making advanced technology accessible and beneficial to users.If you reside in the Atlanta or Greater Atlanta area, please note that this role is expected to require in-office presence at our Toronto office 2 days a week, allowing you to excel in your new position and fully embrace being part of the PagerDuty community!

At Boosted.ai, we are revolutionizing finance with cutting-edge AI solutions that empower teams to excel in their investment strategies. Our mission is to streamline investing processes and enhance productivity. With over $5 trillion in assets managed by our clients, we have earned the trust of top enterprises and developers. Our platform is designed for modern investment professionals, allowing them to navigate data complexities, maintain competitive advantages, and reclaim valuable time. We are on the lookout for talented, humble individuals who can help our clients discover their unique advantages. Why Choose Boosted.ai? Our tools are utilized daily by investors at the world's leading financial institutions and investment platforms. We are experiencing rapid growth, having scaled approximately 5x in the past year. Our workplace culture is vibrant and inviting; many of our best candidates come from firms already using Boosted.ai. We are well-funded and focused on long-term success, backed by notable investors including Spark Capital, Ten Coves Capital, Portage Ventures, and RBC. Boosted.ai is expanding and seeking Direct Sales Executives to enhance our enterprise go-to-market strategy. This hybrid role is based in our Toronto office, with an expectation of in-person work 2-3 days a week. For the right candidate, this position may offer 100% remote work flexibility, with travel expected 30-50% of the time.

Harnessing AI for Real Change.At Docebo, we are revolutionizing workplace learning through the power of artificial intelligence. Our AI-driven learning platform empowers organizations to create, deliver, and manage training seamlessly. Our true mission extends beyond technology; we enable teams to accelerate their progress, enhance their efficiency, and concentrate on what genuinely matters. By utilizing intelligent, time-saving tools, we personalize learning experiences, eliminate redundant tasks, and transform training from a mere obligation into a powerful advantage. The outcome? Enhanced learner experiences and tangible results for businesses.We are at the forefront of defining the future of learning with a team that embraces innovation and challenges conventional norms. If you are inspired by the potential of AI to improve work-life for individuals, you will thrive in our environment. Our core values, known as the Docebo Heart, emphasize trust, positive intent, and the celebration of diverse perspectives.Don't wait any longer! Join our global family of over 900 Docebians and contribute to the transformation of how people learn, because the journey of learning is endless.Opportunity Overview:Your Journey Begins Here In the role of Senior Product Marketing Manager, you will be the strategic mastermind behind the market perception and adoption of Docebo’s innovative learning solutions. You will lead pivotal go-to-market strategies, combining profound market insights with customer understanding to translate intricate product features into relatable stories. This is your chance to shape the narrative of a global frontrunner in AI-powered learning and directly contribute to our next phase of significant growth.Your Daily Responsibilities Drive Strategic Direction: Spearhead the creation of unique product positioning, pricing strategies, and success metrics to enhance market adoption.Coordinate Product Launches: Oversee the complete execution of product and feature launches, ensuring internal alignment and extensive external impact.Facilitate Cross-Department Collaboration: Serve as a key strategic partner to the Product, Sales, and Customer Success teams to ensure a consistent message throughout the customer journey.Market Analysis: Engage in ongoing competitive analysis and customer feedback evaluation to transform insights into actionable roadmap elements.Create Compelling Content: Develop engaging marketing collateral that resonates with our target audience and articulates the value of our solutions.

About Owner.comAt Owner.com, we empower local restaurants with our cutting-edge AI growth system.Our innovative AI continuously enhances SEO, marketing, and online ordering capabilities, driving first-party orders effectively. Unlike many companies that require small business owners to become software experts to increase sales, Owner provides a proven system supported by industry experts.Think of Owner as your dedicated team of engineers and marketers, leveling the playing field against larger chains.Our VisionWe aim to help independent restaurants thrive online, but our mission extends beyond just restaurants. Numerous local businesses face similar challenges, with large tech firms siphoning off their customers, diminishing profits, and threatening their survival.After perfecting our solutions for restaurants, we plan to expand our services to other local business sectors.In our envisioned future, millions of local business owners will leverage our technology to flourish in the digital era.Read our Series C memo here →Our SuccessSince our inception in 2020, we have generated tens of millions in revenue and facilitated over half a billion dollars in online orders. Remarkably, one in five Americans has interacted with an Owner.com website.Most importantly, we've assisted over 20,000 restaurant owners, saving them close to $200 million in fees.Our TeamOur team has grown to a few hundred talented professionals from leading SMB software companies such as Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire, and Stripe.We anticipate rapid growth in 2026 to align with our expanding customer base.Work EnvironmentOwner operates as a remote-first, global company based in San Francisco, with a dedicated sales hub in Toronto. For select roles, we encourage in-person collaboration at our office locations while most team members are distributed worldwide. Please consult the role description and engage with your recruiter for further details regarding location!

About DataVisorDataVisor stands at the forefront of innovation as the world's premier AI-driven Fraud and Risk Platform, offering unparalleled detection coverage in the industry. Our open SaaS platform simplifies the consolidation and enrichment of any data, empowering organizations to respond swiftly to evolving fraud and money laundering activities in real-time. Harnessing patented unsupervised machine learning technology, sophisticated device intelligence, and a robust decision engine, we guarantee performance improvements from day one. The adaptable architecture of DataVisor's platform supports complex use cases across diverse enterprises while significantly reducing total ownership costs. As an industry leader, we are proud to serve numerous Fortune 500 companies across various sectors.Our award-winning software is backed by a dedicated team of experts in big data, machine learning, security, and scalable infrastructure. We foster a culture of openness, positivity, collaboration, and a results-oriented approach. Join our dynamic team!Position OverviewAs a Senior Technical Account Manager (TAM), you will be pivotal in managing a portfolio of client relationships, positioning yourself as a trusted technical advisor and solution partner for key stakeholders within the customer’s fraud and risk teams. Collaborating closely with our Delivery Team, you will oversee the customer’s data integration and onboarding processes. Your mission is to guide customers in implementing best practices with our platform, ensuring they derive maximum value from their investment. Your responsibilities will span a wide range of topics, from assessing and debugging platform performance to providing technical guidance and best practices, and advising on the use of custom or DataVisor-built machine learning models and automation rules to identify suspicious activities. You will engage cross-functionally with Customer Success, Engineering, and Product teams to fulfill your objectives.Key ResponsibilitiesDeliver product support, escalation, and resolution for technical issues.Design machine learning and rule-based solutions to tackle clients’ fraud challenges.Lead in-depth solution deployment discussions during late-stage pre-sales calls.Understand client use cases and establish plans to meet success criteria.Manage the integration and implementation process of products for clients.Conduct and coordinate business reviews and presentations for clients.Influence the product roadmap by conveying client feedback to internal teams.Represent DataVisor as a technical ambassador at meetups, events, and conferences.