Customer Experience Representative

Join our team as a Customer Experience Representative, where you will be the voice of our brand, providing exceptional service to our customers. You will engage with customers through various channels, addressing inquiries, resolving issues, and ensuring a delightful shopping experience. Your enthusiasm and dedication will play a key role in fostering custom…

Indigo Books & Music is looking for a Customer Experience Leader in Winnipeg to guide the customer service team and shape positive shopping experiences. This position ensures every customer interaction meets high standards and supports a culture focused on customer satisfaction. Role overview This role centers on leading the customer service team, setting the tone for how customers are welcomed and supported. The Customer Experience Leader works to maintain a strong focus on service quality and loyalty throughout the store. What you will do Develop and apply strategies that improve customer satisfaction and engagement. Lead, coach, and motivate the customer service team to meet or exceed performance goals. Monitor customer feedback and analyze related data to identify areas for improvement. Work closely with other departments to create a seamless and enjoyable shopping experience. Requirements Strong leadership skills and a commitment to delivering excellent customer service are essential for this role. Experience in team management and a customer-focused mindset will help drive results.

Join our dynamic team at NeoFinancial as a French Bilingual Customer Experience Specialist! We are dedicated to delivering exceptional service to our French-speaking customers. In this role, you will engage with clients, resolve their inquiries, and provide tailored support to ensure a seamless customer journey. Your ability to communicate effectively in French and English will be essential to fostering positive relationships with our diverse clientele.

NFI Parts™ is the parts division of NFI Group Inc., serving as a major provider of parts, technical publications, training, and support for buses and motor coaches across North America. The team supplies replacement parts for brands including New Flyer®, MCI®, ADL, ARBOC®, as well as NABI and Orion product lines. With a network of more than 1,000 suppliers and extensive cross-referencing for a wide range of bus, coach, and cutaway vehicles, NFI Parts™ supports a broad customer base. More information is available at www.nfi.parts. Role Overview The Customer Account and Service Representative (CSR) in Winnipeg, Manitoba, supports daily customer transactions that keep operations running smoothly. This includes handling quotations, managing simple contracts, processing returns, and responding to technical requests. The CSR also shares insights to help shape customer strategies and support revenue and margin goals within the team. Main Responsibilities Communicate with customers about quotes, purchase orders, contracts, Return Material Authorization (RMA), and technical questions. Suggest and help develop customer sales and margin strategies that meet business objectives, such as recommending alternative products or requesting cross-reference data. Work with the customer team to set targets and actions, collaborating with Customer Success Managers (CSM) and Technical Service Representatives (TSR), and participate in quarterly reviews of customer initiatives. Provide daily pricing and availability for quotes. Metro CSRs handle contract execution directly, while other CSRs coordinate with the Contracts Specialist for contract processing. Support customers in urgent situations by expediting parts and exploring every option to deliver parts quickly. Offer technical support using resources like parts manuals, bills of materials, engineering drawings, vendor manuals, and input from NFI Parts personnel. Obtain daily approvals and award information for quotes and contracts from customers. Review open sales order reports weekly, track upcoming and overdue orders, and work with purchasing or manufacturing to expedite as needed. Resolve sales order issues with customers, including discrepancies in price or quantity.

Join our dynamic team at NFI Parts as a Customer Account Representative for a 7-month term. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your expertise will help resolve inquiries, process orders, and maintain customer satisfaction.

Be a part of shaping a brighter financial future for Canadians!At Neo Financial, we are committed to revolutionizing the financial landscape for Canadians. Working within a dynamic and fast-growing tech startup environment can be challenging, but it is equally rewarding. Established in 2019, Neo has quickly emerged as one of Canada’s leading fintech innovators.#1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company to achieve this remarkable milestone!#1 Fastest Growing Company in Canada for 2024 by Globe & MailAward-winning mobile applications and credit productsA vibrant team of over 500 professionalsServing more than 1 million customersPartnerships with over 10,000 retail locationsAbout the Role:We are seeking enthusiastic Sales Representatives ready to embody the Neo brand and contribute to our mission. In this role, you will engage with customers at various activation events across malls, universities, and with local businesses, as well as large retail partners. Your main objective will be to enroll customers for the Neo Credit Card, Neo Money Account, and other innovative Neo products.As a key representative of Neo, Sales Representatives will receive a competitive hourly wage alongside uncapped commissions for each product sold, plus bonuses for surpassing sales targets, with payments made semi-monthly. You will have the ability to monitor your performance in real-time as customers sign up using your referral link!What We Offer:Immediate Commissions: Earn your commission instantly through the Neo App upon a successful sale.Opportunities for Growth: We believe in investing in our team. Full-time roles with benefits are available for those who consistently meet or exceed performance targets.

Join us in creating a financially rewarding future for Canadians.At Neo, we are dedicated to revolutionizing the financial landscape for all Canadians. Working in a rapidly growing tech startup is not for everyone—it’s a dynamic, fast-paced environment that can be challenging yet immensely rewarding. Since our inception in 2019, Neo has become one of Canada's fastest-growing fintech companies, garnering significant recognition and success.#1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve this remarkable milestone!#1 Fastest Growing Company in Canada for 2024 by Globe & MailHighly rated mobile applications and credit card solutionsA vibrant team of over 500 professionalsMore than 1 million satisfied customersPartnerships with over 10,000 retail locationsThe Role:We seek enthusiastic Sales Representatives who are eager to represent Neo and contribute to our mission. In this position, you will participate in various promotional events at malls, campuses, and local businesses, where you will promote Neo's offerings. Your primary responsibility will be to onboard new customers by enrolling them in the Neo Credit Card, Neo Money Account, and other Neo products.As the representative of Neo, you will receive a guaranteed hourly wage along with uncapped commissions for each product you assist customers in acquiring, plus bonuses for surpassing targets—paid semi-monthly. You’ll have real-time access to track your performance whenever a customer opens a Neo Account using your referral link!What’s in it for you:Instant commissions: Receive payment immediately upon sale directly into your Neo App.Career Growth: We offer more than just a typical sales role. Full-time positions come with benefits for those who consistently meet or exceed our objectives.

Join us in shaping a more rewarding financial future for all Canadians!At Neo, we are dedicated to transforming the financial landscape for Canadians. As a rapidly growing tech startup, we offer an environment that is dynamic, challenging, and highly rewarding. Founded in 2019, Neo has quickly become one of Canada's leading fintech companies.Ranked #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve this remarkable feat!Recognized as the #1 Fastest Growing Company in Canada for 2024 by Globe & MailExceptional mobile apps and credit card offeringsA vibrant team of over 500 individualsMore than 1 million satisfied customersCollaborations with over 10,000 retail partnersThe Role:We are seeking enthusiastic Sales Representatives who are eager to represent Neo and contribute to our mission. In this role, you will engage with potential customers at various activation events held in malls, campuses, local businesses, and with our large retail partners. Your primary responsibility will be to acquire customers by signing them up for the Neo Credit Card, the Neo Money Account, and other innovative Neo products.As an ambassador for Neo, Sales Representatives enjoy a guaranteed hourly wage along with an uncapped commission for each product they facilitate, plus bonuses for exceeding sales targets, paid semi-monthly. You will receive real-time alerts when a customer opens a Neo account through your referral link, allowing you to monitor your performance actively!What’s in it for you:Instant commission: Receive payment immediately at the point of sale, directly into your Neo App.What We’re Looking For:A passion for sharing our products with Canadians in your community.Willingness to travel to various locations throughout the city.Motivated individuals who are driven by financial success.

Join Us as a Remote Customer Service Representative - Part-Time Opportunity!We are seeking enthusiastic individuals nationwide to engage in meaningful polls and surveys - Apply today!This role offers you the chance to earn supplemental income from the comfort of your home (telecommuting) while setting your own schedule. Your responsibilities will include data entry, responding to emails, reviewing products, participating in polls, and managing various online projects.This work-from-home opportunity is incredibly fulfilling as you will help shape market trends and influence the development of new products. In some cases, you may even have the chance to preview and test products prior to their public release. Your insights will assist companies in gathering essential data to predict trends and inform future business strategies.- Earn income by participating in polls- Flexible payment options available, including PayPal and direct checks.- Part-Time Hours AvailableAPPLY AT: https://5o6x7a.ttrk.io/5de570e3dad44600015ccacdApplication Process:If you are self-motivated, enjoy working independently from home, and have a knack for customer service via email, data entry, and product reviews, we want to hear from you!We welcome applicants from diverse backgrounds including data entry, telemarketing, customer service, sales, clerical work, administrative assistance, warehouse management, inventory control, reception, call center positions, part-time roles, retail, and more!APPLY AT: https://5o6x7a.ttrk.io/5de570e3dad44600015ccacd

Indigo Books & Music Inc. is looking for a Customer Operations Leader to join the team in Winnipeg. This position manages daily customer service activities on the sales floor, working to keep operations running smoothly and ensure positive interactions with every customer. The role requires a hands-on approach and a focus on maintaining high standards throughout the store. Key responsibilities Direct daily customer service operations to create a welcoming and efficient environment Lead and support team members, offering guidance and regular feedback Encourage a culture that prioritizes service and operational excellence Look for opportunities to improve processes and enhance team performance Requirements Background in customer service or retail operations Strong leadership and communication abilities Skill in motivating and developing team members Commitment to delivering excellent customer experiences

Are you ready to embark on a career where your efforts directly translate into your earnings?Puulse Marketing collaborates with Bell Canada to deliver top-notch Internet, TV, and Mobile services. We are in the process of expanding our sales team and are seeking enthusiastic individuals who aspire to cultivate genuine sales expertise and achieve a substantial six‑figure income. This is an outstanding opportunity for competitive, coachable individuals eager for rapid growth.Compensation Overview• On-Target Earnings (OTE): $88,000–$120,000+ annually• The top 15% of our representatives earn $120,000+• 50% of our team members earn $88,000+• Guaranteed base hourly rate plus uncapped commission• Weekly bonuses, incentives, and performance rewardsYour Responsibilities• Engage with customers in designated local areas• Present Bell Canada’s Internet, TV, and Mobile plans• Assist customers in selecting the ideal package• Establish rapport, address inquiries, and finalize sales• Participate in morning meetings for goal-setting, training, and updates• Monitor personal and team progress towards targetsApply NowIf you are motivated, coachable, and enthusiastic about pursuing a six‑figure career, apply today.Your next significant opportunity awaits!Disclaimer: OTE figures are based on realistic earnings derived from current team performance. Actual earnings may vary based on individual effort, consistency, and sales results.

Location: Winnipeg, Manitoba, Canada About Carfair Composites Carfair Composites® develops fiber-reinforced plastic products and composite technologies for a range of industries. As part of NFI Group, a leading independent bus and coach manufacturer, Carfair supports electric mass mobility initiatives. The company operates five manufacturing and distribution centers across North America, including Winnipeg, MB, and supplies fiberglass components to original equipment manufacturers in agriculture, automotive, construction, transportation, commercial, food processing, and medical sectors. Role Overview The Customer Service Coordinator connects external customers with internal teams, supporting several FABCO facilities. This role coordinates production, materials planning, and shipping to meet delivery commitments. The Coordinator actively identifies and resolves issues, maintains a strong customer focus, and supports operational improvements and customer satisfaction. Key Responsibilities Customer Order and Sales Support Facilitate customer order and sales activities across multiple FABCO sites, ensuring consistent processes and clear communication. Oversee external customer purchase orders, verifying accurate entry, pricing, and fulfillment. Input, maintain, and update sales orders, pricing, and forecasts in system applications to ensure data accuracy. Work with Production to achieve zero past-due demand through proactive follow-up and coordination. Coordinate customer costing activities with Planning, Sourcing, Production, and Engineering teams as needed. Prepare performance reports on delivery, order status, and service metrics to support both customer communication and internal decisions. Shipping and Logistics Coordination Manage shipping activities for external customers to ensure timely and accurate deliveries. Investigate shipping variances, manage error lists, and implement corrective actions to prevent repeat issues. Monitor adherence to shipping schedules and track performance metrics such as on-time delivery and accuracy. Compliance, Reporting, and Continuous Improvement Ensure compliance with ISO procedures, work instructions, 5P’s, lean manufacturing, and 5S standards. Participate in audits, toolbox meetings, and operational reviews as required.

Join our dynamic team at Hollister Co. as a Brand Representative! We are looking for enthusiastic individuals who are passionate about fashion and customer service. As a Brand Representative, you will embody the Hollister spirit, engaging with customers to provide an exceptional shopping experience. Your role will involve assisting in maintaining the store’s visual presentation, ensuring that customers feel welcomed and valued.

Indigo Books & Music seeks a Customer Operations Leader based in Winnipeg. This role manages the daily activities of the customer service department, with a focus on maintaining reliable service and supporting a positive customer experience. The position involves guiding a team to meet high standards while ensuring operations run smoothly. Key responsibilities Direct customer service operations, making sure processes are efficient and effective Coach and support team members to help them provide excellent service Foster a workplace culture that prioritizes customer satisfaction Role overview This position centers on both operational management and team leadership. The Customer Operations Leader works closely with staff, encouraging professional growth and a commitment to service quality. Success in this role means consistently delivering a high level of service to every customer.

Become a key player in shaping a brighter financial future for all CanadiansJoin Neo, a pioneering fintech firm on a mission to create a more rewarding financial landscape for Canadians. Working in a dynamic, fast-growing tech startup environment can be challenging yet highly rewarding. Since its inception in 2019, Neo has rapidly ascended to become one of Canada’s leading fintech companies.#1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company in history to earn this distinction!#1 Fastest Growing Company in Canada for 2024 by Globe & MailHighly-rated mobile applications and credit card offeringsA diverse team of over 500 professionalsOver 1 million satisfied customersPartnerships with more than 10,000 retail outletsYour Mission:We seek enthusiastic Sales Representatives eager to champion Neo's innovative offerings. In this role, you will engage with customers at various grocery stores, malls, campuses, and other retail venues. You will play a crucial role in expanding our customer base by facilitating sign-ups for the Neo Credit Card, Neo Money Account, and other Neo products.As a representative of Neo, you will receive a guaranteed hourly wage plus unlimited commission for each product you help customers secure, along with bonuses for surpassing targets, paid bi-monthly. You will be notified in real-time when a customer opens a Neo Account through your referral link, enabling you to monitor your success instantly!What We Offer:Instant Commission: Receive your earnings immediately upon sale through your Neo App.Career Growth: Unlike conventional sales teams, we provide full-time opportunities with benefits for those who meet or exceed our performance targets.

Join Abercrombie & Fitch as a Brand Representative in Winnipeg! We are seeking enthusiastic individuals who are passionate about fashion and customer service. In this role, you will engage with customers, promote our brand values, and help maintain a positive shopping environment. If you're ready to make a difference and be part of a dynamic team, we'd love to meet you!

Join Our Winning Team!At Premier Truck Group, we are committed to creating a dynamic workplace where every employee thrives. Our mission is centered on delivering exceptional service and operational excellence while ensuring a fulfilling employee experience.About Premier Truck GroupHeadquartered in Dallas, Texas, Premier Truck Group boasts nearly 50 locations across the U.S. and Canada, making us the largest Freightliner dealer group in North America. We provide an outstanding selection of new Freightliner and Western Star commercial vehicles, alongside a robust inventory of pre-owned trucks and comprehensive parts, maintenance, and repair services. By joining our team, you will contribute to our vision of excellence in the trucking industry.Why You Should Join Us?As part of our team, you will enjoy a wealth of opportunities for career advancement tailored to your individual performance and interests. We offer a competitive benefits package that includes:Employee DiscountsMedical, Dental, and Vision InsuranceLife InsuranceEmployee Assistance ProgramsPaid Holidays and Paid Time OffGroup RRSP with Employer MatchComprehensive Training ProgramsSupport for Work-Life BalanceResponsibilities of the Used Truck Sales Representative:- Meet and exceed sales targets through effective communication with assigned accounts.- Develop in-depth product knowledge to assist customers effectively.- Understand and address customer needs to ensure satisfaction and loyalty.

Join our team as an Independent Contractor to conduct an insightful mystery audit at a prestigious luxury car dealership located in Langley. The selected candidate will arrange a sales consultation appointment, navigate through the complete sales process, and provide a comprehensive online report detailing their experience. This role is perfect for individuals who enjoy observing customer interactions and providing valuable feedback.

Be part of a transformative financial journey for Canadians!At Neo, our mission is to redefine the financial landscape for all Canadians. Working in a rapidly expanding tech startup like ours means embracing complexity and pace, yet the rewards are significant. Since our inception in 2019, we have emerged as one of Canada’s fastest-growing fintech companies.#1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company in history to achieve this milestone!#1 Fastest Growing Company in Canada for 2024 by Globe & MailAward-winning mobile applications and credit card offeringsA dynamic team of over 500 passionate individualsServing over 1 million customersPartnering with more than 10,000 retail businessesYour Role:We are seeking enthusiastic Sales Representatives who are eager to represent Neo and contribute to our mission. In this role, you will attend various activation events across malls, campuses, and local businesses, where you will engage with potential customers. Your primary responsibility will be to sign customers up for the Neo Credit Card, Neo Money Account, and other innovative Neo products.As the face of Neo, you will receive a guaranteed hourly wage along with uncapped commissions for every product you successfully help customers open, along with bonuses for surpassing targets - paid bi-monthly. You will have real-time tracking of your performance, receiving instant notifications when a customer opens a Neo Account using your referral link!What We Offer You:Immediate commission: Earn your commission directly into your Neo App at the moment of sale.Career growth: Unlike traditional sales teams, we offer full-time opportunities with benefits for individuals who meet or exceed performance targets.

NFI Parts is a division of NFI Group Inc. and supplies replacement parts, technical documentation, and support services for buses and motor coaches across North America. The Winnipeg team supports a wide range of vehicle models, including New Flyer, MCI, ADL, ARBOC, NABI, and Orion. With a network of over 1,000 suppliers, NFI Parts maintains a strong supply chain and a commitment to service. Learn more at www.nfi.parts. Role Overview The Customs Assistant supports the Customs Coordinator with daily customs research, reporting, and filing. This position helps keep customs processes running smoothly and ensures compliance with regulations. Main Responsibilities Maintain USMCA/CUSMA and FTA processes, including collecting supplier certificates and applying for duty refunds through adjustment entries and post-entry adjustments. Respond to inquiries from CBP and CBSA, and assist with customs audit preparation when needed. Serve as a secondary contact for customs and duty-related questions. Work with Receiving and Purchasing to track border-crossing variances and report adjustments to customs. Create and update standardized processes for sharing duty rates and brokerage information that may impact pricing, keeping relevant teams informed. Help manage UPS and FedEx notifications to speed up the clearance of items held at the border. Support CUSMA requests and filing tasks. Coordinate with customs brokers regarding documentation needs. Assist with new load requests (NLRs) and rebilling from UPS and FedEx. Contribute to monthly or annual submissions as directed by the Customs Coordinator. Provide backup support for colleagues when necessary. Review and suggest updates to freight processes to improve service and reduce costs.