Facility Solutions Manager

City Wide Facility SolutionsMinneapolis, Minnesota, United States

On-site Full-time

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Experience Level

Experience

Qualifications

To Thrive in This Role, You Will Need:A minimum of 3 years of experience in facility management, operations, or building services. A detail-oriented, proactive attitude with confidence in relationship building. Strong verbal and written communication skills with clients and teams. Proficiency in Microsoft Office and familiarity with database/CRM technology. A high school diploma (Bachelor’s degree preferred). Reliable transportation for on-site visits. Candidates must reside in or near the Minneapolis Metropolitan Area.

About the job

Are you prepared to elevate client partnerships and enhance performance in facility management?

Become a part of City Wide Facility Solutions as a Facility Solutions Manager, where you will play a vital role in transforming our clients’ spaces and advancing your career in a collaborative, growth-oriented environment.

Your Responsibilities:

Act as the primary expert for multiple client accounts, overseeing daily operations, client retention, and satisfaction levels.
Develop tailored service strategies and scheduling that surpass client expectations.
Negotiate service agreements and pricing for new contracts and additional solutions.
Manage contractor relationships to ensure compliance, quality, and effective communication regarding performance.
Perform site walkthroughs to confirm standards, address issues, and advocate for excellence.
Collaborate with Night Managers and the Director of Operations to implement and enhance service delivery.
Monitor service activities, supplies, and client feedback using our advanced CRM and planning tools.
Respond promptly to client concerns, addressing and resolving issues with urgency.
Oversee staffing and resource needs to maintain exceptional service quality.

Why Choose City Wide:

Competitive salary, benefits, and opportunities for career growth.
A dynamic, supportive team culture centered on excellence and client impact.
Paths for advancement and professional development.
Make a significant difference for clients, contractors, and your own career.

Are you ready to drive performance and create impact? Apply now!

About City Wide Facility Solutions

City Wide Facility Solutions is the largest management company in the building maintenance industry, providing services to businesses based in Kansas City. With over 60 years of experience, we are committed to continued growth and positively impacting the communities we serve. Our culture promotes the company's mission to create a Ripple Effect through our services.

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