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Field Onboarding Manager

Okta, Inc.San Francisco, CaliforniaNew
On-site Full-time $128K/yr - $196.9K/yr

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Experience Level

Manager

Qualifications

We are looking for candidates who possess:Proven experience in sales onboarding, training, or facilitation within a technical environment. Exceptional communication and interpersonal skills, with the ability to engage and inspire diverse audiences. Strong analytical skills and a data-driven mindset. Demonstrated ability to manage complex projects with multiple stakeholders. Proficiency in various learning management systems and training tools.

About the job

Empower Every Identity, from AI to Human

At Okta, we believe that identity is the gateway to unleashing the capabilities of AI. We secure AI by establishing a trusted and neutral infrastructure that allows organizations to confidently navigate this transformative era. Our work demands an unwavering commitment to tackling intricate challenges with significant real-world implications. We seek innovators and leaders who act swiftly and with purpose, delivering outstanding results.

This is a chance to engage in work that defines your career. If you share our passion, we want to hear from you.

Position: Field Onboarding Manager

LOCATION: San Francisco 

 

TEAM OVERVIEW

At Okta, our Global Sales Onboarding Team is vital in minimizing new hire ramp-up time and offering ongoing support that equips our sales team with the necessary skills, knowledge, and confidence to excel in a highly technical environment. 

 

Our sales enablement strategy encompasses a comprehensive experience, including self-guided learning, virtual instructor-led training, certifications, in-person learning, and immersive experiences. 

 

The Field Onboarding Manager will take on various responsibilities, including strategy, facilitation, content development, coordination, stakeholder management, and impact measurement. This role primarily serves our AMER-based field audience to enhance go-to-market readiness through engaging experiences. You will collaborate closely with the Enablement Business Partner and sales leaders to assess business needs to support our new hires effectively.  

Key Responsibilities:

  • Strategic Liaison: Identify opportunities to enhance impact and elevate existing programs while maintaining consistent feedback loops with sales leaders. 
  • Program Lead: Oversee the comprehensive delivery of the AMER sales onboarding experience.
  • Facilitation & Coaching: Conduct high-impact sessions (virtual and in-person) that engage learners, create a supportive learning environment, and achieve educational objectives.
  • Coordination: Demonstrate proficiency with spreadsheets and attention to detail to ensure smooth execution of events and complex programs.
  • Stakeholder Management: Regularly align with stakeholders to maintain ongoing feedback loops with sales executives and leaders, adjusting learning interventions as necessary.
  • Measurement of Impact: Leverage data-driven decision-making to shape strategic direction. 
  • Foster a high-energy learning atmosphere that promotes engagement and collaboration.

About Okta, Inc.

Okta, Inc. is a leading identity management company that provides a secure and seamless identity experience for users across organizations. We support businesses in confidently adopting AI technologies while ensuring the integrity and security of their identity infrastructure.

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