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As a Field Support Engineer, you will be the frontline technical support for our clients, ensuring that their systems run smoothly and efficiently. You will diagnose and troubleshoot hardware and software issues, deliver exceptional customer service, and collaborate with teams to implement solutions. Your expertise will be critical in providing on-site support and enhancing the overall customer experience.
360 IT Professionals is a leading provider of IT solutions in Washington, committed to delivering quality service and innovative technology solutions to our diverse clientele. Our team of professionals is dedicated to providing exceptional support and expertise to meet our clients' needs.
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US Federal Solutions
Join US Federal Solutions (USFS), a premier ISO 9001 certified management consulting firm, headquartered in the National Capital Region. With a robust presence across 12 states, our team boasts an impressive average of over 10 years of professional experience. Over 80% of our workforce holds bachelor's degrees, and more than half possess advanced degrees in …
Join CGS Federal as a Senior Systems AdministratorEmployment Type: Full-Time, Senior-levelDepartment: Legal/ITCGS Federal is on the lookout for a talented Senior Systems Administrator to enhance our technical support initiatives for a prominent federal agency.At CGS, we unite passionate, skilled, and innovative individuals to tackle the most pressing challenges faced by the government, leveraging state-of-the-art technology. Our mission thrives on the contributions of candidates who are eager to drive government innovation, value teamwork, and possess an innate ability to foresee the needs of others. We cultivate a supportive environment that encourages professional development through diverse learning opportunities.Key Responsibilities:- Oversee the archiving of Relativity databases, including the development, management, and documentation of workflow processes for identifying, archiving, and deleting materials in accordance with destruction policies and NARA guidelines.- Report to the Contractor IT Manager or Systems Manager, and collaborate with Government Case Managers and trial attorneys to determine system requirements and propose technical solutions.- Analyze gathered information to establish system and project requirements and design comprehensive systems to meet these needs.- On smaller projects, provide complete technical support, which includes program validations and testing.- Conduct systems evaluations and present findings and recommendations in formal reports and presentations.- Work closely with the Contracting Officer Representative (COR) regarding task orders, work scheduling, personnel assignments, and project progress reporting.- Directly supervise personnel assigned to task orders, ensuring compliance with work standards and technical designs that align with functional requirements.
Accenture Federal Services
At Accenture Federal Services, our mission is to empower the US federal government to enhance national strength and safety while improving the lives of its citizens. Our team of over 13,000 professionals is dedicated to unlocking the vast potential of technology and innovation for clients across defense, national security, public safety, civilian, and military health sectors. As part of Accenture Federal Services, a technology division of global Accenture, we are honored to be recognized as a Glassdoor Top 100 Best Place to Work. Here, you will find a nurturing and collaborative environment where you can truly belong and are motivated to grow, learn, and thrive through practical experiences, certifications, industry training, and more. Join us in driving meaningful and enduring change that propels missions and government initiatives forward! The Work:In this pivotal role, you will be responsible for sustaining and enhancing the performance, security, and reliability of our network systems. Your core duties will involve configuring, managing, and troubleshooting network infrastructure, with an emphasis on advanced technologies such as F5 networks and Palo Alto firewalls. You will ensure seamless connectivity, implement stringent security measures, and support the organization's mission-critical operations. A proactive mindset is essential for identifying and resolving network issues, as is the ability to collaborate with cross-functional teams to elevate overall network efficiency. To thrive in this position, you should possess hands-on experience with F5 networks, encompassing load balancing and application delivery, along with expertise in Palo Alto firewalls for advanced threat prevention and secure network access. Familiarity with defense environments is highly desirable, equipping you to navigate the distinctive challenges and compliance requirements of this role. A minimum of five years of professional experience in network administration is required, providing you with the technical acumen and problem-solving abilities necessary for success. Additionally, exposure to tools and processes that facilitate network monitoring, incident response, and system optimization will be beneficial. A solid understanding of network protocols, security best practices, and enterprise-level infrastructure will underpin your success in this dynamic and fast-paced environment, where your contributions will significantly impact the organization's operational effectiveness and security posture.
Join Forward Networks, a pioneering company that is reshaping the management and security of complex networks. Established in 2013 by four Stanford Ph.D.s, we developed the first network digital twin, an exact mathematical model of production networks that provides IT teams with unparalleled visibility, verification, and agility across diverse cloud and vendor environments. Our esteemed clientele includes industry leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as dynamic enterprises and government agencies. According to IDC, our clients enjoy an average of $14.2 million in annual benefits attributed to enhanced efficiency and security. Supported by top-tier investors like Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks fosters a culture that prioritizes innovation and collaboration, where exceptional talent is actively contributing to the future of network reliability, security, and AI-driven operations. We are currently seeking a Senior Technical Support Engineer (Senior Customer Care Engineer) to join our team. If you are eager to make a significant impact and help shape an exceptional company, we invite you to be part of our journey. With over six years in the market and a strong reputation backed by top Federal agencies and Fortune 500/Global 2000 companies, we are looking for individuals who are passionate about transforming the networking landscape. Key Responsibilities: Delivering triage, prioritizing, and resolving technical issues for our premier customers. Identifying software bugs, recreating customer issues, and testing/validating software fixes. Collaborating with Forward Engineering teams to address customer issues effectively. Timely escalation of unresolved issues while maintaining direct communication with stakeholders. Conducting on-site troubleshooting at Federal customer locations. Qualifications: 7+ years of experience in technical customer support. Proven experience in technical support, addressing a range of networking and system challenges. TS SCI clearance with FSP polygraph is required. Location: DC Metro Area Willingness to travel up to 20% within a two-hour radius of Washington, DC.
Role Overview Axon’s Embedded Technical Account Manager - Federal serves as the main on-site contact for federal government clients in Washington, DC. This role focuses on supporting Axon’s mission to protect life by managing the relationship between Axon and key law enforcement agencies. The TAM is responsible for the daily operation, reliability, and security of Axon’s Evidence.com platform, as well as the company’s suite of body-worn camera, TASER, and video technology solutions. Key Responsibilities Design, document, and support the implementation, operation, and maintenance of Axon Evidence architecture to meet government Body Worn Camera (BWC) program needs. Serve as the primary point of contact for user requests, incident resolution, and service fulfillment, meeting or exceeding defined service level agreements (SLAs). Lead discovery sessions with government stakeholders to help agencies optimize Axon Evidence for their operational needs and goals. Provide expert support for eDiscovery, FOIA, and redaction workflows, including management of role-based access controls and user access. Oversee the asset lifecycle for Axon Evidence and BWC programs, such as hardware provisioning, inventory tracking, shipping, and returns. Maintain and ensure compliance of the FedRAMP High-authorized Axon Evidence infrastructure, following all applicable federal security and compliance requirements. Prepare and deliver reports and performance metrics to stakeholders as needed. About Axon Axon works to address safety and justice challenges with a suite of devices and cloud software. The company values collaboration, open communication, and diverse perspectives from both customers and communities. Employees at Axon are encouraged to take ownership and drive meaningful change while growing both personally and professionally.
Contact Government Services
Join Our Team as an Intelligence AnalystAre you ready to contribute to a fast-paced and dynamic intelligence analysis program? Contact Government Services is actively seeking an experienced Intelligence Analyst to support a federal agency in the United States Government's vital threat watchlisting and screening mission. In this role, you will provide essential embedded analysis and reach-back support, integrating multi-source intelligence analysis to identify operational patterns.As an Intelligence Analyst, your responsibilities will include direct interaction with government leadership and deployed intelligence consumers to develop intelligence products and conduct ongoing screening operations. You will be involved in processing and verifying national security threat actor nominations, ensuring data integrity, managing encounters, and performing comprehensive intelligence analysis across multiple disciplines.At Contact Government Services, we pride ourselves on bringing together motivated, skilled, and innovative individuals to tackle the government’s most pressing challenges using cutting-edge technology. We value collaboration, encourage professional growth, and strive to create an environment where our employees feel supported and valued.
U.S. Federal Solutions
U.S. Federal Solutions (USFS) is a premier ISO 9001-certified management consulting firm headquartered in the National Capital Region, with a strong presence across 12 states in the U.S. Our team comprises seasoned professionals with an average of over 10 years of experience. More than 80% of our staff hold bachelor's degrees, and over half possess advanced degrees in business and technology. Established in 2010, USFS specializes in financial management, acquisition management, program management, and data analytics support services for federal and state governments.Position Overview:We are seeking a highly skilled Mid-Level Secretariat Support Specialist to provide top-tier administrative and secretariat assistance to the Office of the Secretary of the Air Force Workforce Management and Executive Services Directorate (SAF/FM). This position requires regular engagement with senior leaders at the Pentagon, including general officers and key industry executives. Candidates must demonstrate sound judgment, exceptional communication abilities, and a deep understanding of governmental processes.Key Responsibilities:Executive & Secretariat SupportEfficiently manage and maintain accurate calendars for senior leadership, including Deputies and Assistant Deputies.Act as the first point of contact for phone calls and visitors, skillfully routing inquiries and coordinating visits with distinguished guests.Oversee daily schedules, ensuring that leadership priorities are executed seamlessly.Correspondence & Document ManagementCompose, refine, and prepare high-quality correspondence, including memorandums, reports, presentations, and briefings.Thoroughly review correspondence requiring senior leader signatures to ensure accuracy and compliance with regulations and organizational guidelines.Track and manage deadlines to ensure timely completion of tasks while keeping leadership informed.Maintain official files and records in accordance with Air Force and organizational standards.
Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking the full potential of AI technology. We secure AI by creating a trusted and neutral infrastructure that allows organizations to embrace this transformative era safely. We are searching for passionate builders and owners who thrive on solving intricate challenges with significant real-world implications. If you share our commitment to this mission, we want to hear from you!The TeamOur Technical Account Management team is a global group of Okta product specialists dedicated to driving success for our existing customers. By leveraging our technical expertise and deep understanding of each customer’s unique environment, we not only tackle current challenges but also anticipate and innovate for the future. As trusted advisors, we empower Okta’s clients to deliver secure, scalable, and transformative identity solutions, ensuring elevated technical maturity in collaboration with our Customer Success and Account teams.The OpportunityAs a Specialist, Technical Account Manager (TAM) for Okta’s Workforce Identity Cloud (WIC) and Customer Identity Solution (CIS), you will act as a trusted technical advisor for our most strategic federal clients. You will play a vital role in ensuring that customers derive maximum value from their investments in Okta’s identity solutions. Your collaboration with cross-functional teams—including engineering, product, customer success, and sales—will be key in driving technical adoption, optimizing solution performance, and enhancing the overall customer experience.This position is within the Public Sector, Federal team, focusing on compliance with government standards such as FedRAMP and sector-specific IAM requirements.Key Responsibilities:Establish deep, long-lasting relationships with strategic customers as their primary technical advisor.Provide expert guidance on the implementation and optimization of Okta’s Workforce Identity and Customer Identity (CIAM) solutions.Collaborate with customers to design identity strategies that align with their business goals.Gain customer trust by understanding their objectives and use cases, recommending best practices related to process changes and product adoption.
Junior ParalegalJoin our dynamic team at CGS Federal as a Junior Paralegal, where you will play a crucial role in supporting mission-critical operations for a federal client in Washington, DC. In this full-time position, you will provide litigation support, including document review, discovery coordination, case file maintenance, and compliance tracking. You will collaborate closely with cross-functional teams and stakeholders to ensure efficient project execution.
U.S. Federal Solutions
U.S. Federal Solutions (USFS) is a leading ISO 9001 certified management consulting firm located in the National Capital Region, with a presence in 12 states across the U.S. Our team boasts an average of over 10 years of professional experience, with more than 80% holding bachelor's degrees and over half possessing advanced degrees in business and technology. Founded in 2010, USFS specializes in delivering comprehensive financial management, acquisition management, program management, and data analytic support services to federal and state governments.Position Overview:We are seeking a highly skilled and experienced Senior Secretariat Support Specialist to provide top-tier administrative and secretariat support to the Office of the Secretary of the Air Force Workforce Management and Executive Services Directorate (SAF/FM). This pivotal role involves working closely with senior leaders at the Pentagon and engaging with general officers, senior civilians, and industry executives. The ideal candidate will demonstrate sound judgment, exceptional communication skills, and a thorough understanding of government processes.Key Responsibilities:Executive & Secretariat SupportOversee and maintain precise calendars for senior leadership, including Deputies and Assistant Deputies.Act as the primary point of contact for phone calls and visitors, directing inquiries appropriately and coordinating visits from distinguished guests.Ensure daily schedules are managed effectively, prioritizing leadership tasks and commitments.Correspondence & Document ManagementDraft, edit, and prepare high-quality correspondence, including memorandums, reports, presentations, and briefings.Review documents requiring senior leader signatures to ensure compliance with regulations and accuracy.Track and manage deadlines to ensure timely completion of tasks and keep leadership informed.Maintain official files and records according to Air Force and organizational guidelines.
Join our dynamic team at StemXpert as a Customer Engineer / Desktop Support Engineer. In this pivotal role, you will be responsible for providing exceptional technical support to our clients, ensuring their desktop environments operate smoothly and efficiently. You will troubleshoot hardware and software issues, assist in installations, and deliver top-notch customer service.
Prosidian Consulting
Join Prosidian Consulting as an Administrative Support Specialist dedicated to the Federal Judicial system within the realm of Criminal Justice. We are seeking a detail-oriented and proactive individual who thrives in a fast-paced environment. In this role, you will provide essential administrative support to ensure the smooth operation of judicial processes.Responsibilities include managing schedules, preparing documents, and assisting in case management. You will be integral in fostering efficient communication and maintaining records, contributing to the overall effectiveness of our team.
US Federal Solutions
Join US Federal Solutions (USFS), an ISO 9001 certified management consulting firm headquartered in the National Capital Region. With a presence in 12 states, our team boasts an average of over 10 years of experience, with more than 80% holding bachelor's degrees and over half possessing advanced degrees in business and technology. Founded in 2010, we specialize in providing financial management, acquisition management, program management, and data analytic support services to federal and state governments.Position OverviewAs a Mid-Level Clerical and Administrative Support Specialist, you will play a vital role in supporting the Office of the Assistant Secretary of the Air Force for Financial Management and Comptroller (SAF/FM). This position requires detail-oriented individuals dedicated to delivering exceptional administrative and operational support within a structured environment focused on Air Force financial management. The ideal candidate will demonstrate strong organizational skills, responsiveness, and the ability to support senior government personnel in a dynamic setting.Your contributions will be essential in ensuring the smooth operation of SAF/FM through effective administrative practices, clear communication, and reliable follow-through on tasks.Key ResponsibilitiesAdministrative & Clerical SupportDeliver day-to-day clerical and administrative support across various executive and office functions.Understand SAF/FM’s mission and organizational structure for effective communication and coordination.Monitor communications and manage scheduling for assigned federal staff, including maintaining daily calendars.Correspondence & DocumentationDraft, edit, and format correspondence, memorandums, reports, presentations, and official communications.Ensure all correspondence requiring signatures is accurate, well-formatted, and compliant with regulations.Track and manage correspondence and deadlines using approved databases to ensure timely completion.Document and update internal standard operating procedures related to clerical and administrative processes.Meetings, Conferences & EventsPlan and coordinate on-site and off-site meetings, conferences, and events for SAF/FM leadership and staff.Support high-profile meetings by managing logistics, including venues, attendees, and schedules.Prepare presentation materials such as slide templates and meeting binders.Set up conference and board rooms with necessary materials and audio/visual equipment.
Okta, Inc.
Discover OktaAt Okta, we are redefining identity management. As the world's leading identity company, we empower users to securely access any application or technology, from any device. Our versatile platforms, including the Okta Platform and Auth0 Platform, provide robust security measures that place identity at the forefront of business operations.We embrace diverse perspectives and experiences, valuing lifelong learners who can contribute to our mission. Join us in creating an identity-centric world.The TeamOur team is dedicated to protecting Okta from potential threats and vulnerabilities that could impact our operations or compromise customer trust. The Defensive Cyber Engineering team oversees the Security Data Platform, infrastructure, and tools that enhance our Detection and Response capabilities. We also manage enterprise security assets that support XDR, DLP, and SSPM functionalities.The RoleWe are expanding our team to align with Okta's Public Sector initiatives by hiring a Staff Software Engineer in the DC area. In this role, you will collaborate closely with our Security, Business Technology Engineering, and Product teams to develop and manage security solutions, ensuring that our core infrastructure applications safeguard our workforce, endpoints, and corporate data.To achieve this vision, you will construct data and infrastructure platforms utilizing your expertise in software, data, and security engineering. Your work will involve implementing automation, policy-as-code, and cloud-native technologies to deliver scalable, resilient, and secure solutions.
SonarSource
Join the Future with Sonar!At Sonar, we are pioneering the evolution of agent-centric software development. As the foremost authority in AI code review and verification, we tackle a fundamental challenge: guaranteeing that software produced by AI-assisted developers or autonomous agents is dependable, secure, and maintainable.Seamlessly integrating with tools like Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we empower over 75% of Fortune 100 companies to create trustworthy, reliable, and compliant software. Our clients using Sonar experience a 44% reduction in AI-generated code outages.We identify code verification as the vital missing link in the Agent-Centric Development Cycle (AC/DC). Esteemed companies such as Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company rely on us for independent, explainable, and consistent review and governance of their AI-generated code through our flagship products:SonarQube: The leading AI code review and verification platform globally.SonarQube Foundation Agent: Currently the top performer in agentic software repair.SonarSweep & Sonar Context Augmentation: Delivering the enterprise-grade context and constraints agents require for optimal effectiveness.Our global team operates from hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We embody a mindset we call CODE:Committed to our customers and community.Obsessed with quality.Deliberate in our decisions.Effective as one team.With over $400M in annual revenue and a track record of profitable, rapid growth, we are constructing the backbone of the AI software revolution. If you are eager to make an impact, thrive in a fast-paced environment, and aspire to work at the cutting edge of AI, we would love to hear from you.
About Our TeamAt OpenAI, our User Operations team plays a crucial role in facilitating the seamless integration of AI into our customers' operations, ensuring an exceptional product experience. We are on a mission to build the first post-AGI support team, tackling intricate challenges while providing technical guidance and empowering customers to derive maximum value from our innovative solutions. Collaborating closely with Sales, Technical Success, Product, Engineering, and other departments, we strive to deliver unparalleled customer experiences across diverse organizations, from startups to established enterprises.About the PositionWe seek dedicated and passionate professionals ready to tackle complex challenges faced by our customers as we expand our post-AGI support team. In this role, you will engage directly with clients via support tickets and Slack, troubleshooting unique technical issues and setting a positive example for your peers. Your collaboration with cross-functional teams will be instrumental in driving initiatives to reduce bugs, enhance features, and develop systems that elevate our customer experience. Your contributions will help us achieve industry-leading response times and service levels, while reinforcing our internal customer feedback processes in a rapidly evolving landscape. You will play a vital role in scaling our support organization, optimizing operational processes, and leveraging our technology to redefine our support team in this new AI era.If you excel in dynamic environments that prioritize impact, collaboration, and swift problem-solving, you may be the ideal candidate to join our team.We operate on a hybrid model, requiring 3 days in the office each week, and we offer relocation assistance for new hires.Please note: In compliance with U.S. government contract requirements, applicants for this position must be U.S. citizens, U.S. nationals, or U.S. persons (i.e., lawful permanent residents, refugees, and asylees).
Mid-Level Law Clerk/Attorney – Support Federal OperationsCGS Federal is on the lookout for a talented Law Clerk/Attorney (LC/A) – Journeyman to provide critical legal support for our esteemed federal client in Washington, DC.As part of our team, you will engage in various legal research, document review, and case management activities that are essential for litigation and regulatory compliance.
Prosidian Consulting
Join our team as an EEOICPA Technical Support Specialist, where you will play a crucial role in providing exceptional support for the Energy Employees Occupational Illness Compensation Program Act (EEOICPA). You will be responsible for assisting clients with inquiries, processing claims, and ensuring compliance with relevant regulations. Your expertise will help guide individuals through the complexities of the program, ensuring they receive the support they need.
360 IT Professionals
As a Field Support Engineer, you will be the frontline technical support for our clients, ensuring that their systems run smoothly and efficiently. You will diagnose and troubleshoot hardware and software issues, deliver exceptional customer service, and collaborate with teams to implement solutions. Your expertise will be critical in providing on-site support and enhancing the overall customer experience.
Prosidian Consulting
Join Prosidian Consulting as a Nuclear Safety Support Engineer at the Hanford Site. This part-time position offers an exciting opportunity to contribute to critical nuclear safety initiatives. As part of our team, you'll provide expert technical support, ensuring compliance with safety regulations and enhancing operational efficiencies.
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