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Finance Systems & Operations Analyst

sideincKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
On-site Full-time
Position filled

Experience Level

Entry Level

Qualifications

What You Bring:0–3 years of experience in ERP functional support, business analysis, Finance systems, or similar roles (D365 F&O preferred). Foundational understanding of core Finance processes: record-to-report, procure-to-pay, order-to-cash, and month-end close basics. Strong ability to gather requirements and translate them into functional documentation (user stories, specifications, process flows). Exceptional troubleshooting skills, including issue triage, root-cause analysis, and clear communication of status and resolutions. Proficient in Excel (pivot tables, lookups, reconciliations) and comfortable working with Finance data. Strong communication and stakeholder management abilities; capable of collaborating with Finance and IT partners.

About the role

Join Our Dynamic Team as a Finance Systems & Operations Analyst!

At sideinc, we are seeking a motivated individual to provide top-notch functional support for our D365 F&O Finance modules, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash & Bank, Fixed Assets, and Expense Management. You will be responsible for troubleshooting issues, documenting workarounds, and collaborating with technical teams to ensure seamless operations.

Your Responsibilities:

  • Provide functional support for D365 F&O Finance modules (GL, AP, AR, Cash & Bank, Fixed Assets, Expense Management).
  • Triage incidents, reproduce issues, identify root causes, document workarounds/fixes, and escalate to technical teams/partners as necessary.
  • Assist in month-end and year-end closing activities by validating data, resolving issues, and offering process guidance.
  • Maintain finance configurations within governance standards, ensuring proper posting setups, journals, parameters, and approvals/workflows.
  • Support user access/security requests by implementing role-based practices and maintaining segregation of duties.
  • Monitor and ensure data quality for key master data, including vendors, customers, chart of accounts, and dimensions.
  • Gather requirements, map processes, and convert needs into functional documentation such as user stories, specifications, and acceptance criteria.
  • Configure solutions within your role's scope and coordinate with developers for necessary extensions/integrations.
  • Identify opportunities for simplifying, standardizing, and automating Finance processes.
  • Plan and execute System Integration Testing (SIT) and User Acceptance Testing (UAT), including test scripts, defect logging, and validation support.
  • Participate in release planning and regression testing to ensure stable deployments and compliance controls.
  • Support Finance reporting and analysis through Excel/Power BI extracts, reconciliations, and ad hoc insights.

About sideinc

sideinc is a forward-thinking company dedicated to optimizing Finance operations through innovative systems and processes. We are committed to continuous improvement and value the contributions of our team members. Join us and be part of a collaborative environment that encourages professional growth and development.

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