About the job
YOUR MISSION:
As a Forward Deployed Engineer in DevOps, your mission is to develop and enhance the specialized infrastructure that supports our custom agent integrations for our key clients. You will serve as a pivotal technical resource for our team, enabling our customer-facing Forward Deployed Engineers to swiftly build, deploy, and manage tailored client solutions. By establishing a solid, automated, and self-service platform, you will facilitate the efficient delivery of high-quality, reliable custom services.
IN THIS ROLE YOU WILL:
- Design, build, and oversee cloud infrastructure dedicated to hosting custom services created by the Agent Integration Engineering team.
- Create adaptable and reusable CI/CD pipeline templates that the integration team can easily implement to automate their service deployments.
- Promote Infrastructure as Code to develop standardized yet customizable service environments, ensuring rapid provisioning and consistency for new integrations.
- Manage a Kubernetes-based environment crafted for hosting a variety of integration services, with a focus on security, isolation, and resource allocation.
- Deploy comprehensive monitoring and observability solutions, granting the integration team deep insights into the performance and health of their specific services.
- Act as the primary DevOps partner for the Forward Deployed Engineering team, understanding their processes, anticipating their needs, and eliminating infrastructure-related barriers.
- Develop automation scripts using Python, Go, or Bash to optimize the lifecycle of custom integration services from creation to retirement.
- Support and modernize legacy Azure infrastructure, assisting in the transition of workloads to a standardized Kubernetes-based platform in alignment with Parloa’s engineering practices.

