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Forward Deployed Engineer - DevOps (f/m/d) | Parloa

ParloaBerlin Office; Munich Office; Remotely in Germany
Remote Full-time $350/yr - $350/yr

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Experience Level

Mid to Senior

Qualifications

WHAT YOU BRING TO THE TABLE: 5+ years of professional experience in DevOps, infrastructure engineering, or similar fields. A strong customer-centric approach, considering the Forward Deployed Engineering team as your primary client. Proficiency in at least one scripting or programming language such as Python, Go, or Bash. Hands-on experience with a leading cloud provider (AWS, GCP, or Azure). In-depth knowledge of containerization and orchestration, particularly with Kubernetes and Helm.

About the job

YOUR MISSION:

As a Forward Deployed Engineer in DevOps, your mission is to develop and enhance the specialized infrastructure that supports our custom agent integrations for our key clients. You will serve as a pivotal technical resource for our team, enabling our customer-facing Forward Deployed Engineers to swiftly build, deploy, and manage tailored client solutions. By establishing a solid, automated, and self-service platform, you will facilitate the efficient delivery of high-quality, reliable custom services.

IN THIS ROLE YOU WILL:

  • Design, build, and oversee cloud infrastructure dedicated to hosting custom services created by the Agent Integration Engineering team.
  • Create adaptable and reusable CI/CD pipeline templates that the integration team can easily implement to automate their service deployments.
  • Promote Infrastructure as Code to develop standardized yet customizable service environments, ensuring rapid provisioning and consistency for new integrations.
  • Manage a Kubernetes-based environment crafted for hosting a variety of integration services, with a focus on security, isolation, and resource allocation.
  • Deploy comprehensive monitoring and observability solutions, granting the integration team deep insights into the performance and health of their specific services.
  • Act as the primary DevOps partner for the Forward Deployed Engineering team, understanding their processes, anticipating their needs, and eliminating infrastructure-related barriers.
  • Develop automation scripts using Python, Go, or Bash to optimize the lifecycle of custom integration services from creation to retirement.
  • Support and modernize legacy Azure infrastructure, assisting in the transition of workloads to a standardized Kubernetes-based platform in alignment with Parloa’s engineering practices.

About Parloa

Parloa is a forward-thinking company dedicated to creating innovative solutions that empower businesses to enhance their customer engagement through tailored integrations and advanced technology.

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